Job Description
This post, as part of the Hull Exploring Employment project, funded by the United
Kingdom Shared Prosperity Fund and all activity must comply with contractual
regulations.
Job Title: 0.6 Key Worker
Group: Careers and Employability
Dept/Project/Service: UKSPF Hull Learning Consortium Exploring Employment
Reports to: Contract Manager
Responsible for: None
Usual office base: Remote
Grade: Careers Grade 3
Job Purpose:
Provide face-to-face & remote employability support to adult economically Inactive
participants in a range of settings, within the context of the contract, supporting them to
move closer to or into the labour market.
Job Objectives:
1. Deliver employability support, which may include information, advice and
guidance, to economically inactive participants within the Hull Local Authority
region.
2. Provide intensive ongoing support and mentoring to economically inactive
participants, including, but not restricted to, Group Workshops, Diagnostic
assessments, employability support, in-work support In 1:1 or group settings,
using appropriate resources and tools
3. Develop strong working relationships with external businesses such as
community organisations, Government departments, local authority services,
Health service providers and other suitable organisations to generate referrals
to the programme and opportunities for support for participants.
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4. Identify and develop new relationship opportunities/partnership networks, with
local businesses to generate Work Experience, supported employment and
employment opportunities for participants.
5. Achieve targets based on the contractual requirements set out in the
programme guidance for; Starts on programme, Outcomes and Outputs.
6. Support a caseload of Economically Inactive participants using a case
management approach, ensuring a diagnostic Is completed, Vocational goals
identified, SMART actions agreed in an action plan, regular reviews and
updates to action plans, signposting/referrals are made to address Identified
barriers.
7. Ensure all participant interactions are recorded on management information
system In a timely manner as per contract and quality standards
8. Ensure all delivery evidence is complete and compliant in line with contract
and quality standards and that all economically inactive participant records
are accurate and handled in accordance with appropriate confidentiality and
data protection legislation and guidance.
9. Continuously track the economically inactive participant journey in order to
achieve all relevant contractual outcomes and outputs
10. Follow and operate within corporate guidance with regards to social media
policy and brand guidelines for the programme.
11. Be responsible for adhering to both local and the Corporate Safeguarding
policy and procedures aimed at promoting and safeguarding the welfare of
children and at-risk adults and attend mandatory child protection and/or
adult protection safeguarding and prevent training.
Scope:
The successful candidate must hold a full driving license, have access to a vehicle and be
prepared to travel within the region.
Key Workers may be required to work in a range of locations including community venues
and employers’ premises.
The work may involve working in more than one location and there will be travel involved
in the job. It may be necessary to work outside normal office hours.
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This job description needs to be considered in the context of a developing and evolving
area of service delivery and therefore the duties described above will need to be adapted
to meet the needs of the project.
Person Specification:
Knowledge
Essential:
» Knowledge of local labour markets and barriers to employment faced by
economic Inactive participants
» Knowledge of customer service and relationship management
» Understanding of the local area and factors contributing to the local labour
market
» Have an understanding of and a commitment to quality
» Have a good knowledge of employment, training and personal
development support opportunities that are available In the local
community
Desirable
» L4in Information, Advice & Guidance
» Knowledge of digital & social media in a working environment
» Knowledge of evaluation methods and how to measure impact of
activities
Experience
Essential:
» Recent experience of working with adults in a related field, ideally
determining need and supporting economically inactive participant
choices
» Experience of working in a target driven environment
Skills
Essential:
» Effective communication skills including written and verbal and be able
to relate to a wide range of people and organisations
» Presentation skills bath face to face and virtual
» Work collaboratively as part of a team
» Excellent organisational skills to include time management of own work
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» Ability to meet deadlines and achieve targets and implement
contingency plans where necessary
» Excellent IT skills including all Microsoft Office software
» Apply a flexible approach to work activities including travel as required
to meet business objectives
» Display an open mind and positive attitude to work and colleagues
» Excellent networking skills, with the ability the ability to work with people
at all levels
Competency Band: 4
Key competencies for the role:
Our Values Key Competency 1 Key Competency 2
Excellence – creating and Works with others to Responds effectively to
leading success provide a reliable, efficient both changing
service to internal and circumstances and to
external clients/learners people with different
perspectives
Integrity – supporting and Delivers on their Demonstrates an open,
building trust responsibilities and can unbiased approach and is
usually be relied upon to willing to learn from others
do what they say they will
do
Accountability – Recognises when services Considers and suggests
delivering and improving are not being delivered to ideas for improvements to
the required level of quality deliver results, sharing this
and takes appropriate feedback with others in a
action constructive manner
Collaboration – engaging Displays enthusiasm Understands how their own
and partnering around goals, adopting a behaviour contributes to
positive approach when the sharing of knowledge
interacting with internal and ideas
and external stakeholders
Job Family: Key Workers
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Education Development Trust is committed to safeguarding and promoting the
welfare of children and adults whom we work with and come into contact with around
the world. All applicants are subject to thorough screening and successful candidates
are subject to the relevant level of criminal record checks with national police
authorities or the UK’s Disclosure and Barring Service (DBS). This will be at minimum a
basic DBS check.
Education Development Trust also participates in the Inter Agency Misconduct
Disclosure Scheme and we may request information from relevant job applicants’
previous employers about any findings of sexual misconduct, including
harassment, during employment, or incidents under investigation when the
applicant left employment. By submitting an application, the job applicant
confirms their understanding of these recruitment procedures.
Version Control
Version 1.0
Date Mar 24
Next review date Mar 25
Doc owner HR
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