SYST EM USE R GU I DE

X R S E R I E S C O N T R O L P A N E L
HOW TO HANDLE AN ALARM
Enter your user code or present your credential to the keypad if it has
a built-in proximity reader. You will see:

IS THIS A FALSE ALARM? YES NO or CANCEL VERIFY

Real Alarm
Press NO or VERIFY to notify to the emergency monitoring station.
Your system will remain armed.

False Alarm
Press YES or CANCEL to cancel the alarm.
Your system will disarm.
TABLE OF CONTENTS
Get to Know Your System..........................................1 Outputs On/Off........................................................................ 18
Favorites..................................................................................... 18
Use Your Keypad........................................................ 3 Z-Wave Setup.......................................................................... 20
LCD Keypad.................................................................................3 Wi-Fi Setup................................................................................22
Graphic Touchscreen Keypad...............................................4 Zone Status............................................................................... 23
Bypass Zones........................................................................... 24
Type in Your Keypad.................................................. 7
Zone Monitor............................................................................ 24
Standard Keyboard................................................................... 7
System Status.......................................................................... 25
Number Pad................................................................................8
System Test............................................................................... 25
Know Your System Type............................................ 9 User Profiles............................................................................. 26
Area (A)........................................................................................9 User Codes................................................................................ 30
All/Perimeter (All Perim).......................................................9 Ambush Code........................................................................... 31
Home/Sleep/Away (with Guest)...................................................10 Schedules.................................................................................. 32
Time............................................................................................. 35
Arm Your System....................................................... 11 Display Events......................................................................... 35
Area (A)....................................................................................... 11 Service Request...................................................................... 36
All/Perimeter (All Perim)...................................................... 11 Fire Drill...................................................................................... 36
Home/Sleep/Away (H S A)................................................... 11
More Arming Options............................................................ 12 Appendix................................................................... 38
User Authority Descriptions.............................................. 38
Disarm Your System................................................. 14 Add a User Code....................................................................40
How to Handle an Alarm...................................................... 14 Change a User Code.............................................................. 41
Disarm Your System............................................................... 14 Common Keypad Displays.................................................. 42

User Menu...................................................................15 Glossary.................................................................... 44

Alarm Silence............................................................................ 15
Sensor Reset............................................................................. 16 Notes..........................................................................45
Lockdown................................................................................... 16
Door Lock/Unlock....................................................................17
Door Access...............................................................................17
Armed Areas..............................................................................17
GET TO KNOW YOUR SYSTEM
Your system may not include all of the equipment and functions found in this guide.

Control Panel
The control panel acts as your system’s brain. It communicates
with the keypad and all the other system devices throughout
the building.

Keypad
FRI 2 : 52 PM
CURRENT
Panic The keypad allows you to control your system from one place.
82

You can use it to arm and disarm your system, add user codes,
HI LO
Chime
TODAY 98 77

1 2 3 4 Reset
C F I L
AB DE GH JK

DISARMED
verify alarms, and many other functions.
HI LO
5 6 7 8 TUESDAY 98 77 Favorites
O R U X
MN PQ ST VW

9 0 CMD
K E
R

YZ BAC ENT

Prox Key
A prox key is an impact resistant credential that fits on a
standard key ring. It allows for codeless arming, disarming, and
door access when it is presented to a reader.

Sensor
Sensors are small devices that monitor motion, temperature,
flooding, breaking glass, and know when windows and doors
have been opened.

Key Fob Remote

Depending on how your key fob remote is set up, it provides an
easy way to arm and disarm your system or send a panic alarm.

System User Guide | XR150/XR550 1

 Siren
The siren emits sound when your system goes into alarm.

Smoke and Carbon Monoxide (CO) Detector

These detectors notify you when smoke or carbon monoxide
is present. Some detectors have an integrated synchronized
sounder. If they are installed in groups, they will all sound
simultaneously.

Z-WaveTM
Z-Wave devices allow you to control the lights, small
appliances, garage doors, thermostats, and locks from the
keypad, Virtual KeypadTM App, and VirtualKeypad.com™.

Virtual Keypad App and VirtualKeypad.com

The Virtual Keypad App and VirtualKeypad.com allow you
to control and monitor your system on the go. The app is
available for Apple® and Android™ devices.

2 XR150/XR550 | System User Guide

USE YOUR KEYPAD
LCD Keypad

Power/Armed
LEDs FRI 2 : 52 PM

Select Keys

1 2 3 4
C F I L
AB DE GH JK

Proximity 5
MN
O
6
PQ
R
7
ST
U
8
VW
X

Card Reader 9 0 CMD

K E

R
YZ BAC ENT

Proximity Card Reader

The keypad may have a built-in proximity card reader that allows you to arm or disarm your system when
you present a credential.

Power and Armed LEDs

The AC Power and Armed LEDs indicate your system’s power and armed status.

Select Keys
Use the select keys to type and navigate in the keypad. See Type in Your Keypad for more information.

7/0 Panic Feature (Hardwired systems only)

Press and hold the 7 and 0 keys at the same time to send a fire, emergency, or panic report to the
emergency monitoring station.

System User Guide | XR150/XR550 3

 Graphic Touchscreen Keypad

Power/Armed LEDs Proximity Card

Reader

Navigation
Interactive Arrows
Panic
Shield CURRENT

82 Chime
Local TODAY
HI
98
LO
77 Carousel
Weather Reset
Menu

TUESDAY
HI
98
LO
77 DISARMED Favorites

Options
On the LCD keypad, press and hold the CMD and back arrow keys at the same time to access the Options
Menu. On the Graphic Touchscreen Keypad, press Options in the carousel menu. From here, you can
adjust the keypad brightness, tone, and volume.
If the keypad brightness is set to 0, the keypad and LED will turn off when not in use. Brightness level 1
turns off the keypad when not in use but the LED remains on.

Interactive Shield
On the Graphic Touchscreen Keypad, press the shield to display your arming options. Disarm your system
by pressing the shield and entering your user code.

Carousel Menu
On the Graphic Touchscreen Keypad, use the navigation arrows or press and drag to scroll through the
carousel menu options.

4 XR150/XR550 | System User Guide

 Carousel Menu Options for Graphic Touchscreen Keypads

Press Police, Emergency, or Fire to send a panic report to the

Panic
emergency monitoring station.

Press Chime to turn the chime feature on and off. If chime is on, the
Chime keypad will sound an alert and display a notification when external
doors and windows (with sensors installed) are opened.

Press Reset to reset fire and panic sensors after they have triggered
Reset
an alarm.

Favorites displays a list of your Z-Wave favorites. Press a Favorite to

Favorites
activate it.

When your system is armed, press Easy Exit to allow you to leave
Easy Exit through an exit door without triggering the alarm or needing to
disarm and re-arm your system.

Press Options to display the Setting Options screen. From here, you
Options can adjust the keypad screen brightness, tone, and volume. You can
also choose what you want to display in the carousel menu.

Press Keypad to display a standard DMP keypad. Use this option

Keypad to access the User Menu. See Type In Your Keypad for more
information.

System User Guide | XR150/XR550 5

 Carousel Menu Options for Graphic Touchscreen Keypads

User Codes Press User Codes to add, edit, or delete user codes in your system.

Press Schedules to add, edit, or delete schedules. You can also use it
Schedules to assign schedules to outputs and favorites, as well as auto-arming
and auto-disarming.

Events allows you to view up to 12,000 past events that occurred on

Events
your system over the last 45 days.

Press Thermostats to display the Z-Wave thermostats screen. From

Thermostats here, you can adjust the temperature or select ON, OFF, HEAT,
COOL, or FAN.

Press Doors to lock or unlock Z-Wave locks. You can also open and
Doors close Z-Wave-equipped
garage doors.

Lights Press Lights to turn ON, turn OFF, or DIM Z-Wave lights.

6 XR150/XR550 | System User Guide

TYPE IN YOUR KEYPAD
Both keypads offer the number pad, but only the Graphic Touchscreen Keypad offers the standard
keyboard. Use the table and the keypad select areas that are shown in the graphics below to enter
characters using the number pad. Follow the directions to enter characters using the standard keyboard.

Standard Keyboard
• Press ABC to access uppercase letters. • Press !@# to access symbols.
• Press abc to access lowercase letters. • Press 123 to access the number pad.

abc
Area Area Area Area
1 2 3 4
123 !@#

Q 1W ABC E R2 T
DEF Y 3U GHI I O4 P
JKL

A 5S MNOD F6 PQR
G H 7J STU K L8 VWX

Z 9X YZ C V0 B N M CMD
CMD

Standard Keyboard and Select Areas

System User Guide | XR150/XR550 7

 Number Pad
1. Choose a character from the table.
2. Identify the Number the character correlates with and press that character on the number pad.
3. Identify the Select Key or Area for that character and press that select key or area on the keypad.
To access the lowercase letter, press that select key or area again.
4. When the desired character displays on the keypad, return to Step 1 to enter another character or
press CMD if finished.

Key Key Key Key

1 2 3 4
SELECT AREA
NUMBER Key Key Key Key
1 2 3 4 1 2 3 4

1 A B C ( [ {

2 D E F ) ] }

3 G H I ! ^ ~

4 J K L ? “ |

5 M N O / \ ` 1 2 3 4
C F I L
AB DE GH JK

6 P Q R & $ 5 6 7 8
X
M NO P QR S TU VW

7 S T U @ % 9 0 CMD
K E

R
YZ BAC ENT

8 V W X , = Number Pad and

9 Y Z Space : _ ; Select Keys

0 - + . ‘ * < # >

8 XR150/XR550 | System User Guide

KNOW YOUR SYSTEM TYPE
Your system operates in one of the following ways: Area, All/Perimeter, Home/Sleep/Away, or Home/
Sleep/Away with Guest. Regardless of which system type you have, much of the operation is similar. The
best way to identify your system type, is to arm it.

On an LCD Keypad, press CMD until ARM DISARM display, then press the select key under ARM. The
arming options display. Identify your system type, then press the back arrow to exit the arming screen.

On a Graphic Touchscreen Keypad, touch the interactive shield and the arming options display. Identify
your system type, then press the shield at the top of the keypad to exit the arming screen.

Area (A)
Your system can have up to 32 separate areas for an XR550 control panel and up to 8 separate areas for
an XR150 control panel. Each area can do the following:
• It can have a custom name.
• It can arm or disarm independently of other areas.
• It can limit access to users.

All/Perimeter (All Perim)

The building is divided into 2 main areas:

All
• Arms both the perimeter and the interior of the building.
• Use when you’re leaving the building and no one remains inside.

Perimeter
• Arms just the perimeter of the building.
• Use when you’re staying inside the building.
System User Guide | XR150/XR550 9
 Home/Sleep/Away (with Guest)

The building is divided into 2 or 3 areas: perimeter, interior, and bedrooms. For guest systems, you can
have up to 2 guest areas.

Home
• Arms the perimeter of the building.
• Use when you’re staying in the building.

Sleep
• Arms the perimeter and a portion of the interior.
• Use to leave the bedroom areas of the building unarmed.

Away
• Arms the perimeter, interior, and bedrooms.
• Is used when you’re leaving the building and no one remains inside.

10 XR150/XR550 | System User Guide

ARM YOUR SYSTEM
Area (A)
1. Press and release the shield on a Graphic Touchscreen Keypad to open the arming options screen
or press CMD on an LCD Keypad until ARM DISARM displays.
2. Select ARM. The keypad displays ALL? NO YES.
3. To arm all areas, select YES. To arm selected areas, select NO. The keypad displays each area you
have access to. Select YES to arm the areas and NO to leave the area disarmed.

All/Perimeter (All Perim)

1. Enter your user code and the keypad displays PERIM ALL.
2. Select ALL to arm all areas. The keypad displays ALL SYSTEM ON. Select PERIM to arm only the
perimeter. The keypad displays PERIMETER ON.

Home/Sleep/Away (H S A)
1. Enter your user code and the keypad displays H S A.
2. Select HOME if you’re staying inside the building, leaving the interior disarmed and arming the
exterior. Select SLEEP to leave the bedroom areas disarmed, arming the interior and exterior
areas. Select AWAY if no one will remain inside the building.

System User Guide | XR150/XR550 11

 More Arming Options
Instantly Arm Your System
1. Press and release the shield on a Graphic Touchscreen Keypad to open the arming options
screen or press CMD on an LCD keypad until ARM DISARM displays.
2. Select INSTANT. This overrides the entry and exit delay, instantly arming your system.

Use the Keypad Shortcut Keys

The LCD Keypad and the Graphic Touchscreen Keypad provides one-button shortcut keys. Press the key
for two seconds until a tone sounds.

KEY OPERATION
Arm Away for Home/Sleep/Away systems
1 Arm Away for Home/Sleep/Away with Guest systems
Arm All for All/Perimeter systems
2 Fire and Panic Sensor Reset on all systems
Arm Home for Home/Sleep/Away systems
3
Arm Home for Home/Sleep/Away with Guest systems
5 Monitor (Chime) on all systems
6 Arm Perimeter for All/Perimeter systems
Arm Sleep for Home/Sleep/Away systems
7
Arm Sleep for Home/Sleep/Away with Guest systems
8 Easy Exit for Home/Sleep/Away systems

12 XR150/XR550 | System User Guide

Bypass Zones
If a problem exists on any zone, the zone name and problem display, followed by OK BYPASS STOP.

• Press OK to force arm the zone. The zone will re-arm when it’s restored.
• Press BYPASS to ignore the zone before arming. Panic, emergency, fire, flood detector, and
temperature sensor zones cannot be bypassed.
• Press STOP to stop your system from arming. This allows you to correct the zone, return to the
keypad, and restart the arming process.

Extend Schedules
When a schedule is active, you can extend the schedule to a later time. When arming your system, the
keypad displays LATE or CLOSING TIME!.

1. Press any select key or area. The keypad displays ENTER CODE:-.
2. Enter your user code and press CMD or present your credential to a card reader.
3. The keypad displays 2HR 4HR 6HR 8HR. Select the number of hours to extend the schedule.

System User Guide | XR150/XR550 13

DISARM YOUR SYSTEM
How to Handle an Alarm
Enter your user code or present your credential to the keypad if it has a built-in proximity reader.
You will see:

IS THIS A FALSE ALARM? YES NO or CANCEL VERIFY

Real Alarm
Press NO or VERIFY to notify the emergency monitoring station. Your system will remain armed.

False Alarm
Press YES or CANCEL to cancel the alarm. Your system will disarm.

Disarm Your System

1. Press the shield on the Graphic Touchscreen Keypad and enter your user code to disarm your
system or press CMD on the LCD Keypad until ARM DISARM displays.
2. Select DISARM. The keypad displays ALL? NO YES.
3. Select YES to disarm all areas. Select NO to disarm individual areas and select YES to disarm the
area or NO to leave the area armed.

14 XR150/XR550 | System User Guide

USER MENU
You have access to many functions in the User Menu that can be accessed from the keypad. Enter your
user code and the functions you have access to, display. The User Menu allows you to create user profiles,
add, change, and delete user codes, create favorites with your Z-Wave devices, and more.

Below are the User Menu functions and their processes as you will see them on the keypad. Before using a
function, you will need to access the User Menu. See Access the User Menu below.

Access the User Menu

1. Press CMD until MENU? NO YES displays.
2. Select YES.
3. Enter your user code and press CMD.

Alarm Silence
Alarm silence turns off your bells and sirens when your system is in alarm. It does not stop a report from
being sent to the emergency monitoring station.

Silence an Alarm:
1. Access the User Menu.
2. At ALARM SILENCE?, press any select key or area to silence the bells or sirens.

System User Guide | XR150/XR550 15

 Sensor Reset
Sensor Reset resets panic and fire sensors after they have been tripped. They must be reset before they
can detect any additional alarm conditions.

Reset All Sensors

1. Access the User Menu.
2. Press CMD until SENSOR RESET? displays.
3. Press a top row select key or area. The keypad displays SENSORS OFF followed by SENSORS ON.

Reset Your Fire Sensor

Press 2 for two seconds then enter your user code.

Lockdown
Activate a lockdown to immediately lock all public doors connected to your system. Deactivate a
lockdown by allowing an authorized user to perform a Sensor Reset at the keypad.

Activate a Lockdown
1. Access the User Menu.
2. Press CMD until LOCKDOWN? displays.
3. Press any select key or area to lock all public doors.

Deactivate a Lockdown
1. Access the User Menu if Sensor Reset and Lockdown Override are enabled in your profile.
2. Press CMD until SENSOR RESET? displays.
3. Press a top row select key or area. The keypad displays SENSORS OFF followed by SENSORS ON,
returning all public doors back to their previous state.

16 XR150/XR550 | System User Guide

 Door Lock/Unlock
Lock or Unlock Your Doors
1. Access the User Menu.
2. Press CMD until DOOR LOCK/UNLOCK? displays.
3. Press a top row select key or area. Enter the door number and press CMD or select LIST to browse
doors.
4. Press the select key or area over the desired option.

Door Access
Door access is granted when an authorized credential is presented to a door access reader. The door
momentarily unlocks, allowing the user to enter, then re-locks.

Enable Door Access:

1. Access the User Menu.
2. Press CMD until DOOR ACCESS? displays.
3. Press any select key or area to allow momentary access.

Armed Areas
Use this function to list your system’s areas that are currently armed.

Display Armed Areas

1. Access the User Menu.
2. Press CMD until ARMED AREAS? displays.
3. Press any select key or area. Press CMD to advance through the list of armed areas.
System User Guide | XR150/XR550 17
 Outputs On/Off
Use this function to individually turn your system’s outputs on and off. Your system may use outputs to
control door access, interior and exterior lighting, heating, air conditioning, and other appliances.

Turn Outputs On and Off

1. Access the User Menu.
2. Press CMD until OUTPUTS ON/OFF displays.
3. Press any select key or area.
4. Enter the output number, then select ON or OFF.

Favorites
Favorites are preset combinations that allow you to quickly activate multiple Z-Wave devices at once. You
can create a Favorite that turns down your thermostat, turns off your lights, and locks your front door
when you leave the building. You can add up to 25 devices to a Favorite.

Begin Here
1. Access the User Menu.
2. Press CMD until ZWAVE SETUP? displays.
3. Press any select key or area. The keypad displays ADD LIST REMOVE. Press CMD to display FAV
XFER OPT.
4. Select FAV. At FAVORITE NUMBER:, enter a number between 1 and 20 and press CMD. ADD EDIT
REMOVE display.

Add Devices to a Favorite

1. Select ADD.
2. Press CMD to browse your Z-Wave devices.
3. Press any select key or area to assign a device to a Favorite.

18 XR150/XR550 | System User Guide

Edit Devices in a Favorite
1. Select EDIT.
2. Press CMD to browse your Z-Wave devices.
3. Press any select key or area to view a device’s settings. Refer to the Lights, Doors, and Thermostat
sections on this page to edit your devices.

Lights
Press the select key or area for the desired setting when SETTING: ON OFF DIM displays.

• Select ON or OFF to turn a device on or off.

• Select DIM, enter the dim level (1-10) of the device, and press CMD.

Doors
• Doors: Press the select key or area for the desired setting when SETTING: LOCK UNLOCK
displays
• Garage Doors: Press the select key or area for the desired setting when SETTING: OPEN
CLOSE displays.

Thermostats
Press the select key or area for the desired setting when SETTING: OFF CL HT displays.

Off
1. Select OFF to display FAN SETTING:.
2. Press any select key or area. When ON AUTO displays, press the select key for the desired
option.
Cool
1. Select CL and press any select key or area.
2. Enter the new temperature and press CMD.
Heat
1. Select HT then press any select key or area.
2. Enter the new temperature and press CMD.

System User Guide | XR150/XR550 19

Remove Devices in a Favorite
1. Select REMOVE then press CMD to view your devices.
2. When the desired device displays, press any select key or area to remove that device.
3. Select YES when REMOVE DEVICE FROM FAV? NO YES displays.

Z-Wave Setup
Z-Wave technology adds home automation to your system. Using Z-Wave, you can control lights, locks,
small appliances, and thermostats from your keypad, Virtual Keypad App, or VirtualKeypad.com. You can
add up to 140 Z-Wave devices to your system.

Begin Here
1. Access the User Menu.
2. Press CMD until ZWAVE SETUP? displays.
3. Press any select key or area. The keypad displays ADD LIST REMOVE. Press CMD to display FAV
XFER OPT.

Add a Z-Wave Device

1. Select ADD.
2. Press the button on the Z-Wave device when PRESS BUTTON ON DEVICE TO ADD displays on
the keypad.
3. Press CMD when DEVICE FOUND displays.
4. Press any top row select key or area and name the device.
5. Press CMD to save the device.

List Z-Wave Devices

1. Select LIST and DEVICE LIST displays.
2. Press CMD to advance through the list of Z-Wave devices.
3. Press any select key or area to display DEVICE RENAME STATUS.
4. Select RENAME and name the device then press CMD.

20 XR150/XR550 | System User Guide

Remove a Z-Wave Device
1. Select REMOVE.
2. Press the button on the Z-Wave device when PRESS BUTTON ON DEVICE TO REMOVE displays
on the keypad.

Status of a Z-Wave Device

1. Select LIST and DEVICE LIST displays.
2. Press CMD to advance through the list of Z-Wave devices.
3. Press any select key or area to display DEVICE RENAME STATUS.
4. Select STATUS. The device name and OKAY display when the device communicates. The device
name and FAILED display if the device stored in the system does not communicate.
5. Press CMD and REMOVE FAILED DEVICE displays.
6. Select YES to remove the failed device from your system. Select NO to leave the device in your
system.

Transfer Controller Operation

Use this function to transfer and replace your existing Z-Wave device information with information from
another system.

1. Select XFER. The keypad warns you that transferring Z-Wave device information deletes all your
Z-Wave devices connected to your system.
2. Select YES to proceed.
3. Initiate the transfer at the other manufacturer’s Z-Wave portable controller. ZWAVE SETUP?
displays.

Optimize Z- devices
Select OPT. The keypad displays OPTIMIZE SUCCESS when communication with a Z-Wave device is
established.

System User Guide | XR150/XR550 21

 Wi-Fi Setup
Use this function if your system is connected through Wi-Fi.

Begin Here
1. Access the User Menu.
2. Press CMD until WIFI SETUP? displays.
3. Press any select key or area and the keypad displays WPS LIST MANUAL. Press CMD to display
TEST.

Use WPS to Connect Your System

1. Press the WPS button on your Wi-Fi router.
2. Select WPS on your keypad and SEARCHING displays.
3. When WPS is successful, CONNECTED displays on your keypad. If WPS was not successful, WPS
FAILED RETRY? NO YES displays.
4. Press YES to retry. Press NO and WPS LIST MANUAL displays.

List the Available Networks

1. Select LIST and SEARCHING displays.
2. Press CMD to view the available Wi-Fi networks.
3. When the desired network displays, press any select key or area to connect.
W/L KEY:**************** displays.
4. If the system is unable to detect the security type, press any select key or area on the keypad and
WEP WPA NONE displays. Select the desired security type and enter your network password. See
Type In Your Keypad.

22 XR150/XR550 | System User Guide

Manually Connect Your System
1. Select MANUAL.
2. Enter the name of your Wi-Fi network and press CMD. W/L KEY:**************** displays.
3. If the system is unable to detect the security type, press any select key or area on the keypad and
WEP WPA NONE display. Select the desired security type then enter your network password. See
Type In Your Keypad.

Test the Network Connection

Select TEST. When the test is successful, CONNECTED displays. If the test is unsuccessful, NOT
CONNECTED displays.

Zone Status
Zone status allows you to check the status of each zone, displaying a list of armed, bypassed, and
alarmed zones.

Check Zone Status

1. Access the User Menu.
2. Press CMD until ZONE STATUS? displays.
3. Press any select key or area to display ARM BYPS ALR NBR.
• Select ARM for a list of currently armed zones.
• Select BYPS for a list of currently bypassed zones.
• Select ALR for a list of currently alarmed zones.
• Select NBR to find a specific zone number.
4. Select the desired option and the zones related to that option display with a zone status of OKAY,
BYPS, or BAD.

System User Guide | XR150/XR550 23

 Bypass Zones
Follow these steps to bypass a zone from the User Menu. Fire, panic, emergency, supervisory, and 24-
hour zones cannot be bypassed.

1. Access the User Menu.

2. Press CMD until BYPASS ZONES? displays.
3. Press any select key or area. The keypad displays ZONE: - RST BYPS.
4. To bypass a zone, enter the zone number and select BYPS. The zone number automatically
disappears and a new zone number can be entered. Refer back to step 3. Confirmation will be
given when the zone has been bypassed.
5. To reset a zone, enter the zone number and select RST. Confirmation will be given when the zone
is reset.

Zone Monitor
If a door or window is opened when the system is disarmed, the keypad sounds a chime and displays the
zone on the keypad.

Activate/Deactivate Chime
On a graphic touch keypad, select Chime in the carousel menu. On an LCD keypad, press and hold 5.

Activate Zone Monitor

1. Access the User Menu.
2. Press CMD until ZONE MONITOR? displays.
3. Press any select key or area and the keypad displays ALL NBR or PERIM ALL NBR. Select the
desired option.
• Select ALL to add or remove devices from zone monitor.
• Select NBR to enter a specific zone number.
• Select PERIM to monitor all Night and Exit zones.

24 XR150/XR550 | System User Guide

 System Status
This option allows you to check the current status of your system.

Check Your System’s Status

1. Access the User Menu.
2. Press CMD until SYSTEM STATUS? displays.
3. Press any select key or area. Press CMD to advance through the system status list. If TRBL
displays, call your service department for assistance.

System Test
Test Your System
1. Access the User Menu.
2. Press CMD until SYSTEM TEST? displays and press any select key or area.
3. At SYSTEM ZONES, select SYSTEM. The system test automatically begins.

Test Your Zones

Burglary Zones
1. Select ZONES. The keypad displays BURG.
2. Select BURG and manually trip each burglary zone.
3. Select END to stop the test. BURG TEST OKAY displays when the test is complete and all
zones tested okay.

Panic Zones (XR550N & XR550E only)

1. Select ZONES. The keypad displays BURG PANICS.
2. Select PANICS and the manually trip each burglary zone.
3. Select END to stop the test. PANIC TEST OKAY displays when the test is complete and all
zones tested okay.

System User Guide | XR150/XR550 25

 User Profiles
Profiles define the authorities for each user code in the system. Each user can be assigned up to four
profiles. Ensure at least one administrator on your system has a profile assigned with all authorities and all
areas.

User Profile Options Table

Use the User Profile Options table below to familiarize yourself on how to create a user profile.

User Profile Options

Profile Number Assign each profile a specific number from 1-99.
Profile Name Assign each profile a name.
Arm/Disarm
Assign each profile specific areas to arm and disarm.
Areas
Access Areas Assign each profile door access assignments.
Output Group Assign each profile an output group number from 1-10.
User Menu
Assign each profile specific authorities. See the User Profiles Chart.
Assignments

Predefined User Profiles Table

The Predefined User Profiles table offers predefined profiles, making it easier for you to create profiles for
your users. Each profile can be tailored to your specific needs. Navigate to the Appendix for descriptions
of each user authority.

26 XR150/XR550 | System User Guide

 PREDEFINED USER PROFILES
PREDEFINED PROFILE NUMBER
AUTHORITY MENU DISPLAY
1 2 3 4 5 6 7 8 9 10 11-98 99
Arm/Disarm ARM/DISARM - - - - - - - - - - - All

Alarm Silence ALM SLNC N Y Y Y Y Y Y Y Y N N Y

Sensor Reset SNSR RST Y Y Y Y Y Y Y Y Y N N Y

Lockdown LOCKDOWN Y Y Y Y Y Y Y Y Y Y N Y

Door Lock/Unlock DR UNLOCK Y Y Y Y Y Y Y Y Y Y N Y

Door Access DOOR ACS Y Y Y Y Y Y Y Y Y Y Y Y

Armed Areas ARM AREA Y Y Y Y Y Y Y Y Y N N Y

Outputs On/Off OUTPUTS N N N N Y Y Y Y Y N N Y

Zone Status ZN STATS Y Y Y Y Y Y Y Y Y N N Y

Bypass Zones BYPAS ZN N N N N N Y Y Y Y N N Y

Zone Monitor ZONE MON N N N Y Y Y Y Y Y N N Y

System Status SYS STAT Y Y Y Y Y Y Y Y Y N N Y

System Test SYS TEST N N N Y Y Y Y Y Y N N Y

User Profiles PROFILES N N N N N N N N Y N N Y

User Codes USR CODE N N N N N N N N Y N N Y

Extend Schedules EXTEND N N N N N Y Y Y Y N N Y

Schedules SCHEDULS N N N N N N Y Y Y N N Y

Time TIME N N N N N N N Y Y N N Y

System User Guide | XR150/XR550 27

 PREDEFINED PROFILE NUMBER
AUTHORITY MENU DISPLAY
1 2 3 4 5 6 7 8 9 10 11-98 99
Display Events DIS EVNT Y Y Y Y Y Y Y Y Y N N Y

Service Request SERV REQ N N N N N N N Y Y N N Y

Fire Drill FIRE DRIL N N N N N N N Y Y N N Y

Temporary User Code TEMP CODE N N N N N N N N N N N N

Anti-Passback ANTI PASS N N N N N N N N N N N N

Access Time ACCESS SCHEDULES - - - - - - - - - - - -

Re-Arm Delay RE ARM DELAY (0-720) N N N N N N Y Y Y N N Y

Easy Arm/Disarm EASY ARM/DISARM N N N N N N N N N N N N

Preferred Language SEC LANGUAGE N N N N N N N N N N N N

Card Plus Pin CARD PLUS PIN N N N N N N N N N N N N

Wi-Fi Setup WIFI SETUP N N N N N N N N Y N N Y

Technician User TECHNICIAN USER N N N N N N N N N N N N

Inactive User
INACTIVE USER AUDIT - - - - - - - - - - - -
Audit Days

Lockdown Override LOCKDOWN OVERRIDE - - - - - - - - - - - -

Dual Authority DUAL AUTHORITY Y Y Y Y Y Y Y Y Y Y Y Y

Private Door PRIVATE DOOR - - - - - - - - - - - -

28 XR150/XR550 | System User Guide

Begin Here
1. Access the User Menu.
2. Press CMD until USER PROFILES? displays.
3. Press any select key or area. The keypad displays ADD DEL CHG.
Add a User Profile
1. Select ADD.
2. Enter an unused PROFILE NO: and press CMD.
3. Press any select key or area and enter a PROFILE NAME, then press CMD.
4. At ARM/DIS AREAS:, select the area numbers the user can arm and disarm and press CMD.
5. At ACCESS AREAS:, select the area numbers the user can access and press CMD.
6. At OUTPUT GROUP:, enter the number for the Output Group assigned to this profile and press
CMD.
7. The keypad displays each menu option that is shown in the Predefined User Profiles table. Select
YES (fourth select key or area) or NO (third select key or area) for each menu option, then press
CMD to advance through the menu options. The keypad displays PROFILE ## ADDED when the
user profile has been successfully added.
Delete a User Profile
1. Select DEL.
2. Enter a PROFILE NO: and press CMD. The keypad displays PROFILE DELTD when a user profile is
successfully deleted.
Change a User Profile
1. Select CHG.
2. Enter a PROFILE NO:, and press CMD twice. The keypad displays each menu option that is shown
in the Predefined User Profiles table. Select YES or NO for each menu item, then press CMD to
advance through the menu options. The keypad displays PROFILE CHNGD when the profile is
successfully changed.

System User Guide | XR150/XR550 29

 User Codes
XR Series panels support a three to six digit code that allows you to do several things from the keypad,
Virtual Keypad App, or VirtualKeypad.com. Every user in the system should be assigned a user code.
A user code is made up of the following elements: User Number, User Code, User Name, and Authority
Level.
Begin Here
1. Access the User Menu.
2. Press CMD until USER CODES? displays. Press any select key or area. The keypad displays ADD
DEL CHG BAT. Press CMD to display FRGV SEND.
Add a User Code
1. Select ADD.
2. Enter a USER NUMBER and press CMD.
3. When ACTIVE? displays, select YES to make the user code active, or select NO to make the user
code inactive. Press CMD.
4. When TEMP CODE? displays, select YES to make the temporary code active, or select NO to make
it inactive. If YES is selected, you will be prompted to enter a start date and an expiration date for
the temporary user code.
5. Enter a USER CODE and press CMD. If you are using an access card, present the card to the
reader instead of entering a code.
6. Press a top row select key or area and enter a USER NAME. Press CMD.
7. Enter a PROFILE NO:, and press CMD. The keypad displays USER # ADDED when the user code
has been successfully added.
Change a User Code
1. Select CHG.
2. Enter the current USER NUMBER and press CMD.
3. When ACTIVE? displays, select YES to make the user code active, or select NO to make the user
code inactive. Press CMD.
4. When TEMP CODE? displays, select YES to make the temporary code active, or select NO to make
it inactive. If YES is selected, you will be prompted to enter a start date and an expiration date for
the temporary user code.

30 XR150/XR550 | System User Guide

 5. Press any select key or area and enter the new USER CODE. Press CMD.
6. Press any select key or area to clear the displayed name and enter a new name, if desired. Press
CMD. See Type In your Keypad.
7. Enter a PROFILE NO: and press CMD. The keypad displays USER # CHNGD when the user code is
successfully changed.

Delete a User Code

1. Select DEL.
2. Enter the USER NUMBER you want to delete and press CMD. The keypad displays USER # DELTD
when the user code is successfully deleted.

Forgive Failure to Exit

Failure to exit is a violation that occurs when a user has attempted to re-enter an area that he or she
did not exit through, primarily used in access control systems. Forgive failure to exit removes this
violation and allows the user to re-enter the area.

1. Select FRGV and press CMD.

2. Enter the USER NUMBER to be forgiven and press CMD. The keypad displays USER FORGVN.

Send User Codes to Z-Wave Locks

At the USER CODE IN LOCK? NO display, choose whether or not the user code is stored in all
compatible Z-Wave Doors. Press the third top row Select Key or Area for NO or the fourth top row
Select Key or Area for YES. Then, press CMD.
 ote: This option is only available for user codes 2-20. Once the user code has been received
N
by the lock, entering it at the lock will lock the door or unlock the door and disarm the system
depending on the user’s privileges.

Ambush Code
If your system was programmed to allow user number 1 to be used as an Ambush code and when this
code is entered at the keypad, a silent alarm is sent to your monitoring station. This silent alarm alerts the
operator to a duress situation at the premises and prompts immediate notification of authorities.

System User Guide | XR150/XR550 31

 Schedules
Schedules allow you to set recurring times when your system arms or disarms. You can also set schedules
for when you want your Z-Wave devices to turn on and off.

Begin Here
1. Access the User Menu.
2. Press CMD until SCHEDULES? displays. Press any select key or area.
3. At ALL TEMP, select ALL to add, change, or delete a schedule. Select TEMP to add a temporary
schedule. The keypad displays TIMES AREAS DOORS. Press CMD to display OUTPUT HOLIDAYS.
Press CMD to display FAVORITES.

Add a Schedule
1. Select TIMES. The keypad displays ADD DEL CHG.
2. Select ADD.
3. Enter the new SCHEDULE NUMBER (1-99) and press CMD.
4. Press a top row select key or area and enter a SCHEDULE NAME. Press CMD.
5. Select the day you want to add a schedule to. Press CMD to display THU FRI SAT HOL.
6. At ENTER BEGIN TIME -:, enter the opening time and select AM or PM. Enter all times using a 12-
hour clock.
7. At ENTER END TIME -:, enter the end time and select AM or PM.

Delete a Schedule
1. Select TIMES, then select DELETE.
2. Enter the schedule number (1-99) and press CMD.
3. At DELETE SCHEDULE SURE? YES NO, select YES.

Change a Schedule
1. Select TIMES, then select CHG.
2. Enter the SCHEDULE NUMBER that’s changing and press CMD.

32 XR150/XR550 | System User Guide

 3. The keypad displays ENTER SCHEDULE and the schedule name. Press any select key or area to
change the schedule name and press CMD.
4. Select the day you want the schedule to begin. Press CMD to display to display THU FRI SAT HOL.
5. At ENTER BEGIN TIME -:, enter the opening time and select AM or PM. Enter all times using a 12-
hour clock.
6. At ENTER END TIME -:, enter the end time and select AM or PM.

Add Area, Door, and Output Schedules

1. Select either AREAS, DOOR, or OUTPUT.
2. At ENTER area/door/output NUMBER:-, enter the number you want to assign that schedule and
press CMD.
3. At SCHEDULE NO:-, press any select key or area and enter the number. Press CMD.

Add a Holiday Schedule

Adding Holiday Dates provide the system with dates in the year when the normal opening and closing
schedules are not used and replaced by one of the Holiday Schedules A or B or C. Up to forty different
holiday dates can be entered. For holidays that fall on a different date each year, be sure to update their
programmed Holiday Dates annually.
1. In the User Menu, select Schedules.
2. Select ALL.
3. Press CMD to through the different schedule options and select HOLIDAY.
4. At HOL:, press the fourth select key or area to select HOL A, HOL B or HOL C.
5. Press the two digit month and two digit day to enter the correct date.
6. Press CMD to advance through your list of holidays.

Activate a Favorite Schedule

1. Select FAVORITES.
2. Press any select key or area.
3. Enter a FAVORITE NUMBER or select LIST to browse the list of existing favorite numbers.
4. Press CMD when the desired favorite number displays. The keypad displays FAVORITE
ACTIVATED when a Favorites schedule is successfully activated.

System User Guide | XR150/XR550 33

Add a Temporary Schedule
1. Select TEMP.
2. Select the type of temporary schedule you are creating: area, door, output, or favorite. (Press CMD
to display FAVORITE)
▸ Area or Door
At NUM: ALL NONE, enter a specific area or door number. Select ALL to create a schedule for
all areas or doors.

▸ Output or Favorite
At NUM: LIST, enter a specific output or favorites number, or select LIST to view a list of
available areas or doors.
3. After selecting an option from above, select the day you want the schedule to begin. Press CMD
to display to display THU FRI SAT HOL.
4. At ENTER BEGIN TIME -:, enter the opening time and select AM or PM. Enter all times using a 12
hour clock. Press CMD.
5. At ENTER END TIME -:, enter the end time and select AM or PM, and press CMD.
6. At ENTER START DATE, enter the month and day you want the schedule to start on and press
CMD.
7. At ENTER END DATE, enter the month and day you want to the schedule to end on and press
CMD.
8. Press CMD to save the temporary schedule.

34 XR150/XR550 | System User Guide

 Time
Adjust the Time and Date on Your Keypad
1. Access the User Menu.
2. Press CMD until TIME? displays. Press any select key or area.
3. The keypad displays the current day and time. Press CMD.
4. The keypad displays the current date. Press CMD.
5. At TIME DAY DATE, select TIME to change the time. The keypad displays -: AM PM. Enter the
current time and select AM or PM. Enter the time using a 12-hour clock. Pres CMD.
6. Select DAY to change the day of the week. Press CMD.
7. Select DATE to change the date. Press CMD.
8. At MONTH:-, enter up to 2 digits for the month and press CMD.
9. At DAY:-, enter up to 2 digits for the day and press CMD.
10. At YEAR:-, enter up to 2 digits for the year and press CMD.

Display Events
The system memory holds a maximum of 12,000 events that occurred over the last 45 days. Events older
than 45 days are automatically deleted. If an action denied event has occurred

View Invalid Code Reporting with EasyEnrollTM

1. Access the User Menu.
2. Press CMD until DISPLAY EVENTS? displays.
3. Press any select key. The keypad displays DISPLAY EVENTS? FRST LST SRT.
• FRST: View the oldest to newest events.
• LST: View the newest to oldest events.
• SRT: Sort through the events log.

System User Guide | XR150/XR550 35

 4. The keypad displays the user code connected to that event and displays ADD CODE? NO YES.
5. Select YES and the keypad displays USER CODES? Select NO to exit the User Menu.
6. Enter an available user number or press the fourth select key or area to automatically assign a
user number. Press CMD.
7. Press any top row select key or area to clear the default name and enter a new name.
8. Enter a PROFILE NO:. The keypad displays USER ADDED.

Service Request
At SERVICE REQUEST?, press any select key or area. When REQUEST MADE displays, the request was
successful.

Fire Drill
Fire Drill tests your system’s bells and sirens, and does not send a message to your monitoring station.

Start a Fire Drill Test

1. Access the User Menu.
2. Press CMD until FIRE DRILL? displays, then press any select key or area.
3. Select YES to start the test. Enter your user code and press CMD to end the test.

36 XR150/XR550 | System User Guide

System User Guide | XR150/XR550 37
APPENDIX
USER AUTHORITY DESCRIPTIONS
AUTHORITY DESCRIPTION
Alarm Silence
Sensor Reset
Lockdown
Door Lock/Unlock
Door Access
Armed Areas
Outputs ON/OFF
Zone Status
Bypass Zones

Zone Monitor
These authorities are described in the User Menu section.
System Status
System Test
User Profiles
User Codes
Extend Schedules
Schedules
Time
Display Events
Service Request
Fire Drill

38 XR150/XR550 | System User Guide

 USER AUTHORITY DESCRIPTIONS
AUTHORITY DESCRIPTION
Temp User Code Apply an expiration date and time to a user code.

Anti-Passback Properly exit an area that was previously accessed.

Access Time Assign up to eight schedules of door access to a profile.

Delay automatic re-arming when the user disarms an area outside of a

Re-Arm Delay
schedule.

Easy Arm/Disarm Automatically arm or disarm areas assigned to your code.

Secondary Language Apply a secondary language to a user’s credentials.

Access control feature that requires a card read and PIN entry for arming/
Card Plus Pin
disarming and access for all areas.
Wi-Fi Setup Add, remove, or test Wi-Fi on your system.
Cannot disarm a system that has been armed by a standard user. If the
Technician User system is armed by a Test User, that person can disarm it. This is used for
test purposes only.
This option allows you to choose the number of days a user code can
remain unused before the panel sends an Inactive User Code message
Inactive User Audit to the receiver and changes the user code to inactive. The range is 0-425
days. The default is 0 (zero). This feature is only available for XR550
panels.
Dual Authority requires two user codes to be entered at a system keypad
to disarm and/or arm a specific area. Dual Authority must be enabled in
Area Information programming by an installer to use this feature. Selecting
DIS (Disarm) also enables Dual Authority for Access Control. When a user
Dual Authority presents a user code to a keypad requesting to disarm or arm this area,
2ND CODE displays and requires the entry of a different user code with at
least the same authority. The second user code must be entered within 30
seconds.

System User Guide | XR150/XR550 39

 ADD A USER CODE
Access the User Menu. Press
USER CODES? CMD until USER CODES?
displays.

ADD DEL CHG Select ADD.

Here you can enter a new

USER NUMBER: user number or scroll through the
available user numbers.

View available user numbers

.
Enter a new user number. Press any select key/area.
The first
USER NUMBER: 12 USER NUMBER: 012 available user
number displays.

1 2 3 4

Press CMD. CMD CMD Press CMD.

CODE NO: -

1 2 3 4 Enter the new user code.

Verify the number and press CMD.

CODE NO: 1 2 3 4
In this example, the number is 1234.

CMD

The default user name appears.

USER 012 Press any select key/area to
clear this name.

See the User Codes section

- for entering User Names.

40 XR150/XR550 | System User Guide

 CHANGE A USER CODE
Access the User Menu.
USER CODES? Press CMD until USER CODES? displays.

ADD DEL CHG Select CHG.

At this prompt, you can enter a user

USER NUMBER: number or scroll through the list of
user names

View current user names

Enter a user number Press any select key/area.
The first available
USER NUMBER: 12 MIKE JONES user name displays.

1 2 3 4

Press CMD. CMD CMD Press CMD.

The next available

CODE NO: * * * * * KATIE SMITH user name displays.

If this is the user you

Press any select want to change, press
key/area to clear any select key/area.
the present code.

CODE NO: USER NUMBER: 013 Verify the user number.

1 2 3 4 CMD Press CMD.

Enter a new CMD
code and press
CMD.
Follow the prompts to complete the code change.
You can also press any select key/area
KATIE SMITH
here to clear a custom user name and use the
data entry keys to enter a new user name.

System User Guide | XR150/XR550 41

 COMMON KEYPAD DISPLAYS
DISPLAY DESCRIPTION
LOBAT The battery in a transmitter is low.

MISNG Periodic reports from wireless transmitters are not being received by the panel.

WIRELESS TRBL A device in your wireless system is not working correctly.

WIRELESS RECEIVER
Your wireless receiver has detected a jamming signal while disarmed.
JAMMED TRBL
WIRELESS RECEIVER
Your wireless receiver has detected a jamming signal while armed.
JAMMED ALARM

ALARM A burglary zone has been tripped.

TRBL There is a problem with a protection device or other system component.

ALARM NOT SENT The alarm was aborted and a message was not sent to your monitoring station.

ALARM CANCELED The alarm message sent to your monitoring station was aborted.

ALARM VERIFIED A valid burglar alarm was manually verified by the user.

ENTER CODE OR PRESENT

The system requires a user code or credential.
CARD
The system does not recognize the user code, card, or pin or is not authorized for that
TRY AGAIN
user.

INVALID CODE The code is not recognized.

INVALID PROFILE Attempted function that a user is not assigned.

42 XR150/XR550 | System User Guide

 COMMON KEYPAD DISPLAYS
DISPLAY DESCRIPTION
INVALID AREA Attempted door access to an area that a user is not assigned.

INVALID TIME Attempted access by a user outside of an assigned schedule.

FAILED TO EXIT A user has attempted to re-enter an area that they did not exit properly.

SYSTEM TROUBLE There is a problem with one or more of your system components.

SYSTEM BUSY Your system is performing another task of higher priority.

TEST IN PROGRESS Your system is currently being tested.

HOME SYSTEM ON The perimeter is armed.

PERIMETER ON The perimeter is armed.

ALL SYSTEM ON All areas and perimeter are armed.

SLEEP SYSTEM ON The perimeter and interior areas are armed, excluding the bedroom area.

HOME GUEST 1 ON The first guest house perimeter is armed.

SLEEP GUEST 1 ON The first guest house perimeter and interior are armed, excluding the bedroom area.

ALL GUEST 1 ON All first guest house areas are armed.

System User Guide | XR150/XR550 43

GLOSSARY
Armed Hardwired Systems
A condition in which a system can be placed. All devices, sensors, and detectors in your system
When a system is armed, a tripped sensor will are connected with wire.
cause the panel to activate an alarm.
Monitoring Station
Card Reader A remote monitoring location that receives alarms
A device that reads a credential. The reader verifies from alarmed systems. Your monitoring station
the credential and grants access if authorized. informs the authorities of the emergency.

Credential Outputs
A device (access card, prox key, key fob) that Outputs are devices that react to a device or
allows for arming, disarming, and door access. sensor’s state.

Disarmed Restored
An unarmed condition in which a tripped zone will A zone returns to its normal state.
not activate an alarm.
System
False Alarm A compilation of devices such as a panel, keypad,
An alarm signal initiated without the presence of sensors, etc. that make an integrated security
an emergency and canceled by someone with an system.
authorized user code. A false alarm report is sent
to the emergency monitoring station. Tripped
A device that faults during an armed state, causing
Force Arm
an alarm.
An action that allows your system to arm, ignoring
all faulted zones. If a faulted zone restores to
normal condition, it will cause the system to report
an alarm if tripped.

44 XR150/XR550 | System User Guide

NOTES

System User Guide | XR150/XR550 45

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