Gender of Respondents
Gender Frequency Percent Cumulative Percent
Male 114 60.64% 60.64%
Female 75 39.36% 100.00%
Total 189 100.00%
Educational Background of Respondents
Education Frequency Percent Cumulative Percent
Read & Wri 4 1.60% 1.60%
Secondary 51 27.13% 28.72%
Diploma Ho 117 62.23% 90.96%
Degree an 17 9.04% 100.00%
Descriptiv 189 100.00%
Variable N Mean Standard Deviation
Age 189 34.2 9.3
Customer T 189 5.64 3.26
Sex GovernancFinance AdministraService ManufacturTotal
Male 18 18 40 8 30 114
Female 11 5 49 9 0 74
Total 29 23 89 17 30 188
Descriptive Statistics on Customer Access to Social Media
Item Mean Standard DN
My mobile 2.82 0.95 189
The use of 1.64 0.48 189
Ethio Telec 3.61 0.6 189
Ethio Telec 3.41 0.86 189
Grand Mea 2.87 0.78 189