Call Opening
Hello, My name is _____ & I'm calling you from ERC-Together, how are you?
Can you connect me with decision maker in your company.
Call Purpose & Rephrasing the call purpose to clear out the doubt of the prospect
This call is in regards to the refund you can get against the taxes your company paid during the pandemic.
[if gate keeper asks or call directly connects with the prospect]
Let me tell you that as per the new amendment made by the Congress, now you can get up to $26,000 of
refund per W2 employee.
then again rephrase the sentence
Confirm me that are filing your quarterly employment taxes? [if they say no, then they do not have W2
employees.]
Profiling
So, can you confirm me that had you already got the refund for that or not yet?
How many W2 employees work in your company?
Are they blood related with the owner?
And I believe that __ no. of employees you had during the pandemic as well?
When did you start your business?
Ok, we are on the recorded line, now I'll schedule an 10 minute No-Obligation call for you with my
Project manager. [if client ask how long it will take "around 10-12 minutes"]
Name of the Company:
Prospect Name:
Address:
Email: [stay silent while taking the email]
Let me confirm/ repeat it from my end to avoid any mistake.
Help me out with the alternate phone number:
[try to do the hotkey transfer if not then schedule the appointment according to the prospect's time zone]
To schedule the appointment with the project manager
I’m scheduling the call for tomorrow at time for the call.
