Introduction to Operations Management
Activity 1
Read each statement and fill in the blank with the correct answer.
1. _________________ is variation in a production process that can be traced to specific causes.
Examples are defective input and incorrect work methods.
2. In their chief role of _______________, operations managers exert considerable influence over
the degree to which the goals and objectives of the organization are realized.
3. Product design and process selection are examples of _______________decisions. 4. The
greater the variety of goods and services, the greater the _______________in production or
service requirements.
5. A key aspect of operations management is _____________________.
6. A _____________ consists of one or more actions that transform inputs into outputs
7. The two major aspects of process management are _______________ and
_________________.
8. The ____________________ is the key figure in the system.
9. If supply is greater than demand, it would be ____________________.
10. ________________ are core processes that make up the value stream.
11. If supply is less than demand, it would result to ____________________.
12. In essence, the central role of all management is _____________________.
13. System design relates to _____________ decisions.
14. ______________ occurs in all business processes.
15. Ideally, the capacity of a process will be such that its output just matches ______________.
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