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Act 2

The document is an introduction to operations management, focusing on key concepts and terminology. It includes a fill-in-the-blank activity that covers topics such as process variation, decision-making, system design, and the roles of operations managers. The answers provided highlight essential aspects of managing production processes and meeting demand.

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Maureen Sanchez
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15 views1 page

Act 2

The document is an introduction to operations management, focusing on key concepts and terminology. It includes a fill-in-the-blank activity that covers topics such as process variation, decision-making, system design, and the roles of operations managers. The answers provided highlight essential aspects of managing production processes and meeting demand.

Uploaded by

Maureen Sanchez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Maureen L.

Sanchez
BSA 1-2

Introduction to Operations Management

Activity 1
Read each statement and fill in the blank with the correct answer.
1. _________________ is variation in a production process that can be traced to specific causes.
Examples are defective input and incorrect work methods.
2. In their chief role of _______________, operations managers exert considerable influence over
the degree to which the goals and objectives of the organization are realized.
3. Product design and process selection are examples of _______________decisions. 4. The
greater the variety of goods and services, the greater the _______________in production or
service requirements.
5. A key aspect of operations management is _____________________.
6. A _____________ consists of one or more actions that transform inputs into outputs
7. The two major aspects of process management are _______________ and
_________________.
8. The ____________________ is the key figure in the system.
9. If supply is greater than demand, it would be ____________________.
10. ________________ are core processes that make up the value stream.
11. If supply is less than demand, it would result to ____________________.
12. In essence, the central role of all management is _____________________.
13. System design relates to _____________ decisions.
14. ______________ occurs in all business processes.
15. Ideally, the capacity of a process will be such that its output just matches ______________.

ANSWERS:

1. Assignable variations
2. Decision Maker
3. System Design
4. Variation
5. Process of Management
6. Process
7. A. Managing a Process to meet Demand
B. Process Variation
8. Operations Manager
9. Wasteful, costly
10. Operational Processes
11. Opportunity loss, customer dissatisfaction
12. Process Management
13. System Operation - STRATEGIC
14. Variation
15. Demand

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