Curriculum vitae

Personal details:

➢NAME: SOUVIK DUTTA

➢DATE OF BIRTH: September 8, 1984

➢ADDRESS:

● Permanent address: 10/1, central park, P.S.-Jadavpur, kolkata-700032

➢E-MAIL: [email protected]

➢TELEPHONE NO. :

Mobile: - +91-7044313926
Alternate number: - +91-9007834894

Professional Experience :

Currently working as a Business analyst at Velectico Consulting Private Limied starting March
2024.

The responsibilities include:

 Evaluating business processes, anticipating requirements, uncovering areas for

improvement, and developing and implementing solutions.
 Leading ongoing reviews of business processes and
 developing optimization strategies.
 Staying up-to-date on the latest process and IT advancements to automate and
modernize systems.
 Conducting meetings and presentations to share ideas and
 findings.
 Performing requirements analysis.
 Documenting and communicating the results of your efforts.
 Effectively communicating your insights and plans to cross-functional team members
and management.
  Gathering critical information from meetings with various stakeholders and producing
useful reports.
 Working closely with clients, technicians, and managerial staff.
 Providing leadership, training, coaching, and guidance to junior staff.
 Allocating resources and maintaining cost efficiency.
 Ensuring solutions meet business needs and requirements.
 Performing user acceptance testing.
 Managing projects, developing project plans, and monitoring performance.
 Updating, implementing and maintaining procedures.
 Prioritizing initiatives based on business needs and requirements.
 Serving as a liaison between stakeholders and users.
 Managing competing resources and priorities.
 Monitoring deliverables and ensuring timely completion of projects.
 Prioritize requirements from various stakeholders
 Assess change-proposals and define solutions to help the organization achieve its goals.
 Discover, organize, and clarify business needs and review/produce specifications for
change
 Work with the Technical Analyst and development team to ensure that they understand
the specifications.
 Hands on experience in any of the portals like upwork, guru, people per hour,
truelancer etc.
 Work with the training team to document system scenarios and identify roles impacted
to help develop a change management/training plan.

Working as a Territory manager in Mindpoint software solutions Pvt. Ltd. joined in the year of
April 2018 and done upto January 2024

The responsibilities include:

● Evaluating business processes, anticipating requirements, uncovering areas for
improvement, and developing and implementing solutions.
● Maintaining customer relationships.
● Understanding the functional and non-functional requirements of the project.
● Seamlessly working in the Agile framework along with Scrum ceremonies.
● Maintaining a direct contact with every domestic and international client and customer
for completing the assigned accounts handling tasks.
● Supervising the overall managerial work of every department and assisted in
executing similar functions of the organization.
● Skilfully resolved complex problems of the customers and supervised the complaints of
both dealers ad end users.
 ● Leading ongoing reviews of business processes and developing optimization strategies.
● Staying up-to-date on the latest process and IT advancements to automate and
modernize systems
● Conducting meetings and presentations to share ideas and findings.
● Performing requirements analysis.
● Documenting and communicating the results of your efforts.
● Gathering critical information from meetings with various stakeholders and producing
useful reports.
● Providing leadership, training, coaching, and guidance to junior staff.
● Allocating resources and maintaining cost efficiency.
● Ensuring solutions meet business needs and requirements.
● Performing user acceptance testing.
● Sprint planning and monitoring performance.
● Updating, implementing and maintaining procedures.
● Prioritizing initiatives based on business needs and requirements.
● Managing competing resources and priorities.
● Hands on experience in any of the portals like upwork, guru, people per hour,
truelancer etc.
● Monitoring deliverables and ensuring timely completion of projects.

Worked as an Business manager in Xigmapro software solutions Pvt. Ltd. Joined in the year of
may 2016.

The responsibilities include:

● Understanding the business requirements.
● Effectively communicating your insights and plans to cross-functional team
members and management.
● Having use cases to build up along with user stories.
● Transparent idea about working in UML.
● Smooth working style over Agile framework along with Scrum
Methodology.
● Preparing sales budgets and projections and approving expenditures
● Tracking and analyzing sales statistics based on key quantitative metrics
● Handling and resolving customer complaints regarding a product or service.
● Advising distributors and dealers on policies and Standard Operating Procedures
(SOPs).
● Hands on experience in any of the portals like upwork, guru, people per hour,
truelancer etc.
• Worked as an Online Expert in SBIHM,Kolkata which was comprised of e-commerce,social
media marketing,website designing ,SEO etc. joined in the year of may 2015

• Worked as an Analyst-CE in Google India Pvt. Ltd.,Hyderabad on Google+ platform from March
2013 to April 2015.

Professional qualification:
● Passed out MBA (FT) in the year 2012,from BIRLA INSTITUTE OF TECHNOLOGY,
MESRA with specializations SYSTEMS / OPERATIONS & FINANCE with a DGPA of 7.6.

Internship from SIEMENS LTD. on Project Management & Consulting.Acquainted with the tools
like MS-PROJECT , Actrix & various project management methodologies.

● Final year project : ERP development & implementation project for Hindustan
paper corporation limited [A Government of India Enterprise].

Exposed to the ERP - Oracle Apps. & it’s various modules.

● EXPERIENCE: Got placed in WIPRO TECHNOLOGIES. Worked as project trainee (jr. SAP
consultant) .Got trained on SAP ABAP and PP module.

Summary:
Passed out B.TECH in the year 2007, in the stream Electronics and Communication
Engineering from Netaji Subhas Engineering College (WBUT), Technocity , Garia ,
Kolkata-700084 with a DGPA of 8.11.

Academic qualification:
Higher Secondary and Secondary Examinations
Higher secondary

WBHSE 2003 79.8 percent

Secondary

WBSE 2001 80.625

➢TECHNICAL SKILLS: Microprocessor (8085) , Digital Electronics, Basic Electronics, basics of
communication

➢COMPUTER LITERACY: C,C++(from NIIT) , basics of DBMS, Unix , sun Solaris certified from
NIIT, basics of JAVA,SAP (ABAP,PP MODULE )

● INDUSTRIAL TRAINING & PROJECT :-

● F.M. transmission system from Red FM
● Wireless Networking from CETE, Kolkata (STQC Dte.)
● FINAL YEAR PROJECT : - Image Processing

CO-CURRICULUM EXPOSURE: - Organizing events, thinking of creative ideas.

➢HOBBIES: - music, drawing, Pc games, swimming.

➢LANGUAGES KNOWN:-

Bengali: Fluent in written and oral use

English: Fluent in written and oral use

Hindi: Conversant