MNM4801
Online Class – SMART OBJECTIVES
6 May 2024
What is SMART Objectives?
• Objectives is crucial in any type of business, as it provides direction,
motivation and focus.
• Setting objectives help businesses to set targets to aim for.
• Having clearly formulated objectives guides everyone in the
business, so everyone is on the “same page”.
• SMART is an acronym that stands
for Specific, Measurable, Achievable/Attainable, Realistic/Relevant,
and Timely.
• SMART objective incorporates all of these criteria to help focus the
business efforts and increase the chances of achieving the
objectives.
SMART Objectives are:
• Specific: Well defined, clear, and unambiguous
• Measurable: With specific criteria that measure your
progress toward the accomplishment of the goal
• Achievable: Attainable and not impossible to achieve
• Realistic/Relevant: Within reach, realistic, and relevant to
achieve
• Timely: With a clearly defined timeline, including a starting
date and a target date or a period. The purpose is to create
urgency.
Example:
Stated Objective:
Cherry Car Dealership in Benoni needs to increase SUV sales by 10% during
the months of July to September 2024 (3 months) before the launch of the
new 2024 SUV model.
• Specific: Increase SUV Sales by 10%
• Measurable: Will be able to compare sales of July-September 2023 with
2024 sales to see if 10% increase has been obtained.
• Achievable: 10% is achievable and with vigorous advertising strategies they
will be able to do it.
• Realistic: 10% is a realistic figure to achieve over a 3 month period and
with a good sales team.
• Timeous: A time period of 3 months is given – July to September. Entire
dealership is on board and are aware of the time frame.
Sources:
• https://corporatefinanceinstitute.com/resources/management/smart
-goal/
• https://www.fossilconsulting.com/blog/qualifications-and-
training/setting-smart-training-goals/
• https://www.clearreview.com/resources/guides/which-smart-
objectives-definition-should-i-use/