WOODRIDGE HIGH SCHOOL

IT Handout : Pre-Board Test – 01

QA] Multiple Choice Questions.

Communication Skills-II

Q01. The word ‘communication’ comes from the Latin word ____
a. Commūnicāre b. Commūnicāte c. Commūnicāreon d. Commūnicā

Q02. ______________ are needed to communicate effectively with people.

a. Self Management Skills b. Communication Skills
c. ICT Skills d. Time Management Skills

Q03. A ______________ is used to transfer the message.

a. Change b. Channel c. Receiver d. Listener

Q04. Which of the following is the method of communication?

a. Face to Face b. E‐mail c. Notices/Posters d. All of the above

Q05. Which of the following method is used to communicate quickly with one or many
individuals in various locations.
a. Face to Face b. E‐mail c. Notices/Posters d. Business Meetings

Q06. Which of the following method is used to communicate when the same message has to go
out to a large group of people.
a. Face to Face b. E‐mail c. Notices/Posters d. Business Meetings

Q07. Ananya is the manager of a Store and many workers are working under her. Which of the
following method is effective to inform everyone about the change in duty hours?
a. Face to Face b. E‐mail c. Notices/Posters d. Business Meetings

Q08. Choosing the right method of communication depends on ______________

a. Target audience b. Costs c. Urgency/Priority d. All of the above

Q09. Which of the following is not an element of communication process cycle?

a. Channel b. Receiver c. Sender d. Time

Q10. In which of the following method of communication, body language can be seen?
a. Face to Face b. Email c. Blog d. Posters

Q11. ______________ includes sounds, words, language, and speech.

a. Verbal communication b. Non‐Verbal communication
c. Both of the above d. None of the above

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Q12. Two friends discussing about homework is an example of ______________
a. Interpersonal Communication b. Written Communication
c. Small Group Communication d. Public Communication

Q13. Aman is writing email to his Boss for leave. This mode of communication is an example of
a. Public Communication b. Small Group Communication
c. Written Communication d. Interpersonal Communication

Q14. Communication in which more than two people are involved and each participant can
interact with each other is an example of ______________
a. Public Communication b. Small Group Communication
c. Written Communication d. Interpersonal Communication

Q15. ______________ takes place when one individual addresses a large gathering.
a. Public Communication b. Small Group Communication
c. Written Communication d. Interpersonal Communication

Q16. Two people talking to each other over phone or video call is an example of __________
a. Public Communication b. Small Group Communication
c. Written Communication d. Interpersonal Communication

Q17. Simran is going to speak in morning assembly in her school. Which of the following points
she should focus during her speech.
a. She should not repeat the same sentences. b. She should be confident.
c. Maintain eye contact, stand straight and be attentive d. All of the above

Q18. ________ is the exchange of information or messages without using any spoken or written
word.
a. Non‐verbal communication b. Verbal communication
c. Written communication d. None of the above

Q19. Raising a hand to greet or say goodbye is an example of ______________

a. Non‐verbal communication b. Verbal communication
c. Written communication d. None of the above

Q20. Which of the following is not a non‐verbal communication?

a. Gestures or Body Language b. Posture
c. Poster d. Facial Expressions

Q21. Classroom teaching is an example of ______________

a. Written Communication b. Verbal Communication
c. Non – Verbal Communication d. None of the above

Q22. When we greet someone by raising/waving hand, then we are communicating by non-
verbal method using ______________
a. Eye contact b. Expressions c. Gestures d. None of the above

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Q23. We can show our happiness or sadness to others by our ______________
a. Facial Expressions b. Postures c. Touch d. None of the above

Q24. Biting nails shows ______________

a. Happiness b. Angerness c. Nervousness d. Confidence

Q25. Walking with a straight body posture shows ______________

a. Happiness b. Angerness c. Nervousness d. Confidence

Q26. Visual Communication involves interchanging messages only through ____________

a. Images b. Actions c. Body Language d. Postures

Q27. Which of the following statement is true about communication?

a. 50% of our communication is non‐verbal
b. 20% communication is done using body movements, face, arms, etc.
c. 5% communication is done using voice, tone, pauses, etc.
d. 7% communication is done using words

Q28. Which of the following is not the method of Communication?

a. Verbal b. Non‐Verbal c. Visual d. Visible

Q29. Talking fast may show ______________

a. Happiness b. Excitement c. Nervousness d. All of the above

Q30. Basic principles of professional communication skills can be abbreviated as _________

a. 7 Cs b. 7 Ss c. 7 Ns d. 7 Fs

Q31. Which of the following are barriers of effective communication?

a. Physical and Organizational b. Interpersonal
c. Linguistic d. All of the above

Q32. Text messages are often ______________ effective than face‐to face communication
a. more b. less c. very d. None of the above

Q33. Feedback given by the receiver is ______________

a. always positive b. always negative
c. positive or negative d. None of the above

Q34. A good feedback is always ______________

a. Specific b. Helpful c. Kind d. All of the above

Q35. Which of the following is not the feature of feedback?

a. It improves performance b. It improves relationship
c. It helps to plan better and develop improved products and services
d. None of the above

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Q36. Which of these are examples of positive feedback?
a. Excellent, your work has improved.
b. I didn’t noticed your dedication towards the project.
c. You are always doing it the wrong way.
d. All of the above

Q37. Which of these are examples of negative feedback?

a. I hate to tell you this but your drawing skills are poor.
b. You can surely improve your drawing.
c. This is a good drawing but you can do better.
d. None of the above

Q38. Which of the following is not the 7Cs principle of communication?

a. Concrete b. Coherent c. Complete d. Compare

Q39. The inability to communicate using a language is known as _____________

a. Physical Barrier b. Linguistic Barrier
c. Interpersonal Barrier d. Organisational Barrier

Q40. People of different cultures are unable to communicate due to _____

a. Physical Barrier b. Linguistic Barrier
c. Cultural Barriers d. Organisational Barrier

Q41. Which of these are ways to overcome language barriers?

a. Respecting each other’s differences b. Using a translator
c. Not communicating at all d. Using your own language for comfort

Q42. Which of these is NOT a common communication barrier?

a. Linguistic barrier b. Interpersonal barrier
c. Financial barrier d. Organisational barrier

Q43. Which of the following ways help to overcome barriers to effective communication?
a. Use simple language
b. Take help of a translator to overcome differences in language
c. Use visuals d. All of the above

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 Self-Management Skills-II

Q01. ________________ stress makes a person worrisome, less productive and may lead to various
disorders.
a. Negative b. Positive c. Both of the above d. None of the above

Q02. Stress refers to _________ strain/tension.

a. Physical b. Mental c. Emotional d. All of the above

Q03. ______________ refers to human efforts for maintaining healthy body and mind. (23/24)
a. Stress Management b. Self Motivation
c. Self Regulation d. None of the above

Q04. Issues related to health of an individual can lead to low self‐esteem and cause _______stress.
a. Financial b. Emotional c. Mental d. Physical

Q05. Importance of stress management is/are

a. Improves mood b. Boosts immune system
c. Increases efficiency d. All of the above

Q06. __________ includes a series of postures and breathing exercises to control body and mind.
a. Meditation b. Yoga
c. Physical Exercise d. None of the above (22/23)

Q07. _____________ is a practice where an individual is supposed to focus his/her mind.

a. Yoga b. Physical Exercise
c. Meditation d. Nature Walk

Q08. Ability to work independently can be enhanced by being _____________

a. Self‐aware b. Self‐motivated c. Self‐regulated d. All of the above

Q09. Having conscious knowledge of your own self, capabilities, feelings and one’s own
character is called as _________
a. Self‐Regulation b. Self‐Motivation
c. Self‐Awareness d. None of the above

Q10. Which of the following is not a Stress management technique?

a. Taking Nature Walk b. Focusing on negative aspects of life.
c. Maintaining a positive attitude towards life. d. None of the above

Q11. _________________ is simply the force within you that drives you to do things.
a. Self‐Awareness b. Self‐Regulation
c. Self‐Motivation d. None of the above

Q12. ________________ makes you to complete work or studies without others cheering you.
a. Self-confidence b. Communication
c. Self-motivation d. Self-Esteem
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Q13. Which of the following are types of motivation?
a. Internal b. External c. Both of the above d. None of the above

Q14. Ravi works hard to get the best student award at the end of year. What type of motivation
is this?
a. Internal b. External c. Intermediate d. None of the above

Q15. Ram performed on annual day function and learn something new, such as dancing, singing,
etc. What type of motivation is this?
a. Internal b. External c. Intermediate d. None of the above

Q16. Suresh participated in a 100m race and won a prize. This motivated him to go for practice
every morning. What type of Motivation is this?
a. Internal b. Intermediate c. External d. None of the above

Q17. Rekha gets up at 5 am and goes for her dance classes. Then she comes home and finishes
her homework before going to school. This is an example of _________
a. Self Awareness b. Self Motivation
c. Self Regulation d. None of the above

Q18. Neha spends all her after‐school hours to practice more and more sample question papers.
She wants to do well in her exams. This is an example of __________
a. Self Awareness b. Self Motivation
c. Self Regulation d. None of the above

Q19. Goals should be ____________

a. Specific b. Measurable c. Achievable d. All of the above

Q20. Which of the following is an unrealistic goal?

a. I will read my entire year’s syllabus of all subjects in one day.
b. I will write 1 page daily to improve my hand writing..
c. Both of the above d. None of the above

Q21. Time management is the thinking skill that helps you to _________
a. complete tasks on time b. make a daily timetable.
c. not waste time during the day. d. All of the above

Q22. What is ‘S’ in SMART method of Goal Setting?

a. Smart b. Short c. Specific d. None of the above.

Q23. Qualities of Self‐motivated People is/are _________

a. They are focused b. They know what is important
c. They are dedicated to fulfill their dreams d. All of the above

Q24. Aman can control his emotions, thoughts and behaviour in different situation. He is good
in _________________ skills.
a. Communication b. ICT c. Self Management d. Green
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Q25. _________ is the ability to control one’s emotions, thoughts and behaviour effectively in
different situations.
a. Self Management b. Self Control
c. Both of the above d. None of the above

Q26. To perform well at work and life in general, we must be able to manage and improve
ourself in __________ skills
a. Discipline b. Goal‐Setting c. Problem Solving d. All of the above

Q27. Which of the following skills we must master to succeed in life?

a. Self‐Awareness b. Responsibility
c. Time Management d. All of the above

Q28. Ananya is a student of class X. Her class teacher has assigned a task to Ananya. She was
unable to complete it on time. She reported it to the class teacher and complete it. What quality
is shown by Ananya?
a. Self Awareness b. Responsibility
c. Time Management d. Adaptability

Q29. We should prioritise our things that we have to do. We should make a time table and
follow it diligently. In this we are talking about _________
a. Self Awareness b. Responsibility
c. Time Management d. Adaptability

Q30. Which skill help us to prepare for new changes, so that we can do transition seamlessly.
a. Self Awareness b. Responsibility
c. Time Management d. Adaptability

Q31. _________ causes health problems and mental troubles.

a. Stress for a prolonged period of time (Chronic Stress)
b. Stress for a short period of time. (Acute Stress)
c. Both of the above d. None of the above

Q32. Stress causing agents are called _______________.

a. Stressors b. Stross c. Stressents d. None of the above

Q33. What is ‘A’ in ABC of stress management?

a. Advice b. Adorable c. Adequate d. Adversity

Q34. Which of the following is an example of measurable goal?

a. I want to be rich. b. I want to be a millionaire.
c. I want to earn Rs100000 in one month. d. None of the above

Q35. First step to manage stress is _________

a. Apply stress management methods. b. Identify what is causing you stress.
c. Be aware that you are stressed. d. Identify the stressors.

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Q36. Which of the following is not the stress management techniques.
a. Time management b. Physical exercise and fresh air.
c. Thinking negative memories d. Healthy diet

Q37. Which of the following help to reduce stress?

a. Proper time management b. Taking a walk or playing in the park
c. Eating a balanced diet d. All of the above

Q38. Ananya can work independently because ___________

a. she is becoming self‐aware, self‐monitoring and self‐correcting.
b. she knows what she need to do.
c. she has the ability to learn continuously. d. All of the above

Q39. __________________ is the ability to identify and name one’s own emotions.
a. Emotional intelligence b. Emotional awareness
c. Emotional Skill d. Harnessing emotions

Q40. __________________ actually means knowing your inner strengths, hidden talents, skills and
even weaknesses.
a. Self Regulation b. Self Motivation
c. Self‐Awareness d. None of the above

Q41. Which of the following are showing the strength of Ananya?

a. She is good at creative writing.
b. She find it difficult to solve mathematics problems
c. She play guitar very well d. Both a and c

Q42. “Whenever Aman is free, he would like to do painting”. This statement shows his
a. Ability b. Interest c. Weakness d. None of the above

Q43. An acquired or natural capacity of Ananya is her __________________

a. Ability b. Interest c. Weakness d. None of the above

Q44. An internal push to achieve our goal and improve our quality of life is _________
a. Self Regulation b. Self Awareness
c. Self Motivation d. None of the above

Q45. There are ___________ types of Self Motivation.

a. 1 b. 2 c. 3 d. 4

Q46. When you perform on your annual day function and you learn something new, such as
dancing, singing, etc., you feel good. This is an example of __________________
a. Internal Motivation b. External Motivation
c. Real Motivation d. None of the above

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Q47. Parth participated in a 400m race and won a prize of Rs2000. This motivated him to go for
practice every morning. This is an example of __________
a. Internal Motivation b. External Motivation
c. Real Motivation d. None of the above

Q48. There are ___________ steps for building self‐motivation.

a. 1 b. 2 c. 3 d. 4

Q49. Which of the following is the first step for building Self‐Motivation?
a. Develop a plan to achieve your goals b. Set and focus on your goals
c. Stay loyal to your goals d. Find out your strengths

Q50. Which of the following is the first step of effective Time Management?
a. Organise b. Prioritise c. Control d. Track

ICT Skills-II

Q01. Which of the following functions is not performed using a mouse?

(a) Turn on (b) Hover
(c) Right click (d) Drag and Drop

Q02. What is the term used when you press and hold the left mouse key and move the mouse
around?
(a) Highlighting (b) Dragging
(c) Selecting (d) Moving

Q03. Which one of the following shortcut keys is used to paste a file?
(a) Ctrl + c (b) Ctrl + p (c) Ctrl + v (d) Ctrl + x

Q04. Which of the following is a valid file extension for Notepad file?
(a) .jpg (b) .doc (c) .text (d) .txt

Q05. What keys do you use to copy something?

(a) Ctrl+x (b) Ctrl+c (c) Ctrl+z (d) Ctrl+y

Q06. What happens if you leave a device plugged in even after it is charged 100%?
(a) It can break. (b) It can stop functioning.
(c) It can over‐heat. (d) Data can get corrupt.

Q07. How can an anti‐virus protect your device?

(a) It can protect it from over‐heating. (b) It can increase its performance.
(c) It can prevent data from getting corrupt. (d) It can backup data.

Q08. Which of the following trap small children into inappropriate relations?
(a) Online predators (b) Worms
(c) Trojan Horse (d) Anti‐Virus
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Q09. Which option is not required to keep a device cool?
(a) Keep the device unplugged when in use.
(b) Do not cover a laptop with a blanket.
(c) Make sure computer’s CPU fan is working.
(d) Avoid leaving the device in the sun.

Q10. Which of the following is essential for maintaining keyboard?

(a) Turn the keyboard upside down and shake it to remove foreign material.
(b) Blow dust and other particles with help of a blower.
(c) Use a very dilute combination of soap and water applied with non‐abrasive cloth to
remove stains from the keycaps.
(d) All of the above.

Q11. What should you do to ensure secure online transactions?

(a) Lock your computer
(b) Give credit card or bank details only on safe websites
(c) Use anti‐virus (d) Do not use pirated software

Q12. What should a strong password consist of?

(a) Only letters (b) Numbers and special characters
(c) Name of a person (d) Letters, numbers and special characters

Q13. BIOS stands for

a. Basic Input/Output System b. Base Input/Output System
c. Basic Input and Output Systematic d. None of the above

Q14. Keys labeled from F1 to F12 are __________ keys

a. Input b. System c. Function d. Help

Q15. The function of the F1 key in most programs is to ___________

a. open save as dialog box b. open help
c. delete a file d. None of the above

Q16. When the INSERT key is turned ON, it helps you overwrite characters to the ______ of the
cursor
a. left b. right c. both of the above d. None of the above

Q17. _____________ key opens the start menu.

a. Arrow b. Ctrl c. Windows d. None of the above

Q18. Prevent others from using your computer by __________

a. using username and password b. using antivirus
c. using UPS d. using internet

Q19. The file name and file name extension are separated by a _______
a. period b. comma c. semi colon d. None of the above

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Q20. Sneha created a file in Notepad and saved the file by name “hello” so the complete name of
file will be _____________
a. hello.doc b. hello.docx c. hello.txt d. hello.jpg

Q.21 The extension of image file is _____________

a. .xls b. .jpg c. .doc d. .docx

Q22. Which of the following is a text editor?

a. MS Excel b. MS Paint c. Notepad d. All of the above

Q23. We need to protect our computer from ____________

a. Air b. Dust c. Both of the above d. None of the above

Q24. Unwanted mails are called ______________

a. A‐SPAM b. SPM c. SPAM d. N‐SPAM

Q25. Firewall is a _____________________

a. Software b. Hardware
c. Hardware or Software d. None of the above

Digital Documentation (Advanced)

Q01. Which of the following styles is not offered by OpenOffice.org?

a. Page Style b. Frame Style
c. Presentation Style d. Video Style

Q02. Which of the style include header and footers, border, margins.
a. Character Style b. Page Style
c. Frame style d. Presentation Style

Q03. Which option help us to take only particular section/part of image? (20/21)
a. Crop b. Background c. Wrap d. None of the above

Q04. Styles and Formatting Window is available in _________________ menu.

a. Format b. Insert c. Tools d. View

Q05. When Fill Format mode is active, _____ click undo last Fill Format action.
a. right and left b. left c. right d. None of the above

Q06. To quit Fill Format mode press the ____________ key.

a. Enter b. Ctrl c. Shift d. Escape

Q07. Images can be added to a document :

a. from file b. from Open Office gallery
c. directly from scanner d. All of the above

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Q08. Area where cut and copied image stored is _________________
a. Clipboard b. RAM c. ROM d. Imageboard

Q09. To open insert picture dialog box, click on _________________ menu.

a. Format b. Insert c. View d. Tools

Q10. Click on ______ menu to open Gallery.

a. Tools b. Insert c. Format d. View

Q11. Which of the following is correct to open Picture toolbar?

a. View—> Tools—> Picture b. Insert—> Tools—> Picture
c. View—> Toolbars—> Picture d. Insert—>Toolbars—>Picture

Q12. Click on Tools —> Gallery and uncheck the gallery option will _________________
a. Hide the gallery b. Close the gallery
c. Change position of the gallery d. None of the above

Q14. Choose the correct option to open picture toolbar.

a. View—>Toolbars—>Picture b. Tool—>Toolbars—>Picture
c. Insert—>Toolbars—>Picture d. Insert—>Picture—>Toolbars

Q15. Which of the following option is not available in Graphics mode of picture toolbar?
a. Grayscale b. Black/White c. Watermark d. Original

Q16. Which option is available in crop page ?

a. Keep Scale b. Keep image size
c. Both of the above d. None of the above.

Q17. Which option is used to undo the task?

a. Ctrl + Z b. Alt + Backspace
c. Both of the above d. Ctrl + Y

Q18. Color toolbar allow us to change

a. RGB Color Components b. Brightness
c. Gamma effect of image d. All of the above

Q19. Which filter makes the picture appear like painting?

a. Posterize b. Poster c. Postersize d. poster like

Q20. The corner handles resize both _________________ the and _________________ of graphic.
a. Contrast and brightness b. Width and Height
c. Length and Width d. None of the above

Q21. To retain original proportion of the graphic, _____________ + click one of the corner handles.
a. Ctrl b. Alt c. Shift d. None of the above

Q22. To open drawing toolbar, click on _________________ menu.

a. Format b. Edit c. Insert d. View

Q23. Rotate option available on _________________ toolbar.

a. Picture b. Art c. Drawing d. None of the above
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Q24. To select two drawing objects in Writer, Select one object and hold _________________
key and select other object.
a. Ctrl b. Alt c. Spacebar d. Shift

Q25. _________________ menu have the option to group drawing object in Writer.
a. Format b. Edit c. Insert d. View

Q26. When we right click on drawing object, a _________________ menu open.

a. Pop up Menu b. Shortcut Menu c. Context Menu d. All of the above

Q27. Which of the following setting is not used for positioning of graphic?
a. Arrange b. Alignment c. Wrap d. Caption

Q28. A _________________ is a model that we use to create other documents. (21/22) (20/21)
a. template b. style c. image d. none of the above

Q29. Ananya wants that her company’s logo should automatically appear on the top of the
Writer document whenever she opens a new document. Which feature of Writer will help her to
do so?
a. Style b. Automatic c. Template d. All of the above

Q30. Template option is available in _________________ menu

a. File b. Edit c. Insert d. Tool

Q31. We can create new document by choosing

a. File>>New b. Edit >> New c. Insert >> New d. None of the above

Q32. Template management dialog box opens by clicking on _________________

a. File >>Template>>Manage b. File >>Template>>Organize
c. File >>Template>>Balance d. None of the above

Q33. Indexes and Tables option available in _________________ menu.

a. File b. Edit c. View d. Insert

Q34. Which of the following tab is not available in insert Index/Table dialog box? (23/24)
a. Entries b. Styles c. Background d. None of the above

Q35. The E# button in Entries tab of Insert Index / Table represent.

a. Entry Text b. Chapter number c. Tab Stop d. Page Number

Q36. The “LS” button in Entries tab of Insert Index / Table represent
a. End of a hyperlink b. Left Side
c. Start of a hyperlink d. Page number

Q37. __________ in drawings and presentations include line, area, shadowing, transparency, font,
connectors, dimension, and other attributes.
a. Presentation styles b. Frame styles
c. Cell styles d. Graphics styles

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Q38. Which of the style is not supported by OpenOffice Writer?
a. Column Style b. Presentation Style
c. Frame Style d. Page Style

Q39. Which style is used to format graphic and text frames, including wrapping type, borders,
backgrounds, and columns.
a. Page b. Frame c. Cell d. Character

Q40. We can move Style and Formatting window to a convenient position on the screen by
a. dragging it from the title bar b. dragging it from the corner
c. dragging it from the bottom d. None of the above

Q41. How can you quit Fill Format mode in Open Office Writer?
a. Click the Fill Format mode icon again b. press the Esc key.
c. Both of the above d. None of the above

Q42. In Open Office Writer we can modify ___________________

a. only predefined styles b. only customized style
c. both predefined and customized style d. None of the above

Q43. Which of the following icons are present in Styles and Formatting Window?
a. Character Style b. Frame Style
c. New Style from Selection d. All of the above

Q44. To copy the styles from another document, click the _________________ button to open a
window from which you can select the required document.
a. From Image b. From Data
c. From File d. From Document

Q45. At the bottom of the Insert Picture dialog box, there are two options _______ and ________
a. Link, Previous b. Link, Preview c. Join, Preview d. Embed, Preview

Q46. Which option in Insert Picture dialog box help to view a thumbnail of the selected image
on the right?
a. Link b. Overview c. Preview d. Show

Q47. To insert an image using scanner select _________________

a. Insert > Picture > Select Source > Scan b. Insert > Picture > Scan > Select Source
c. Edit > Picture > Scan > Select Source d. Format > Picture > Scan > Select Source

Q48. In OpenOffice Writer, Gallery icon is present on _________________

a. Standard Toolbar b. Formatting Toolbar
c. Picture Toolbar d. Object Toolbar

Q49. By default, the Gallery in Writer is docked _________________

a. below the Writer workspace b. above the Writer workspace
c. left of the Writer workspace d. right of the Writer workspace

Q50. To copy a picture from gallery, we can do right‐click on the picture and choose
a. Edit>Copy b. Format>Copy c. Copy>Copy d. Insert>Copy

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Q51. Which of the following is example of Graphic filter?
a. Invert b. Aging c. Posterize d. All of the above

Q52. _________________ toolbar is used to modify the brightness, contrast, and gamma of the image
a. Filter b. Color c. Picture d. Graphic

Q53. Which of the following option is useful to create watermark in Open Office Writer?
a. Transparency b. Graphic Filter c. Color d. Flip Horizontally

Q53. In Open Office Writer, transparency option is available on _________________ toolbar

a. Graphic mode b. Filter c. Picture d. Color

Q55. Write the way to open the picture dialog box in Open Office Writer?
a. double click on the inserted picture
b. right‐click on the inserted image and selecting Picture
c. Both of the above d. None of the above

Q56. Aman is working in Open Office Writer and trying to insert only a particular section/part
of an image. Which of the following option is suitable to complete his task?
a. Wrap b. Crop c. Hyperlink d. Macro

Q57. In the Crop page of picture toolbar, we cannot control _________________ parameter.
a. Keep scale / Keep image size b. Left, Right, Top, and Bottom
c. Width and Height d. Length and Breadth

Q58. When _____________is selected, cropping the image does not change the scale of the picture.
a. Keep image size b. Keep scale
c. Both of the above d. None of the above

Q59. Which of the following option is not available in Picture dialog box?
a. Hyperlink b. Type c. Macro d. Image

Q60. In the Type page of the Picture dialog box, select the _________________ to toggle between
percentage and actual dimension
a. Relative option b. Toggle Option
c. Change Option d. Show Option

Q61. On the Crop page of Picture dialog box we can adjust the ____________ settings.
a. Scale Width and Height b. Image Size
c. Original Size d. All of the above

Q62. On the Crop page of Picture dialog box clicking on the _________________button restores the
original image size.
a. Original Size b. First Size c. Back to Size d. Previous Size

Q63. For more accurate resizing of pictures, use ____________ page of the Picture dialog box
a. Borders b. Crop c. Background d. Menu

Q64. In the crop page of picture dialog box _________________ option is selected by default.
a. Keep image size b. Keep scale c. Keep ratio d. Keep size
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Q65. Select one object, then hold down the ____________ and select the others you want to include
in the group
a. Alt key b. Ctrl key c. Shift key d. Fn key

Q66. We cannot include _______________ graphic in a group withdrawing objects

a. Embedded b. Linked
c. Both of the above d. None of the above

Q67. Writer is a _________________

a. Word Processor b. Desktop Publishing Software
c. DBMS d. Presentation Software

Q68. Positioning of a graphic is controlled by _________________ settings.

a. 1 b. 2 c. 3 d. 4

Q69. ____________ controls how graphics are stacked upon each other or relative to the text.
a. Alignment b. Arrangement c. Anchoring d. Text wrapping

Q70. All documents in OpenOffice.org are based on _________________

a. Templates b. Style c. Format d. Page Style

Q71. We can create our own templates in _________________ ways.

a. 1 b. 2 c. 3 d. 4

Q72. To save a document as a template click on _________________

a. File > Templates > Create b. Edit > Templates > Save
c. File > Templates > Save d. Edit > Templates > Create

Q73. Step to create template for letter using wizard is _________________

a. File>Wizards>Letter b. Edit>Wizards>Letter
c. Format>Wizards>Letter d. Insert>Wizards>Letter

Q74. In _________________ section of the wizard of creating template, we can specify the name and
location for saving the template.
a. First b. Second c. Last d. None of the above

Q75. Steps to set a custom template as the default are:

1. select the folder containing the template.
2. choose Set As Default Template from the drop‐down menu.
3. Open Template Management dialog.
Choose the correct sequence
a. 1>2>3 b. 3>2>1 c. 3>1>2 d. 1>3>2

Q76. Writer’s table of contents feature help us to build an automated table of contents from the
_____ in our document.
a. Default template b. Template c. Style d. Headings

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Q77. After creating table of content if we add or delete text (so that headings move to different
pages) or we add, delete, or change headings. Changes will reflect in Table of Contents only
after _________
a. saving the document. b. opening a new document
c. updating table of contents d. creating table of content again.

Q78. Which of the following tab is not the part of Insert Index/Table dialog box?
a. Entries b. Styles c. Rows d. Columns

Q79. To delete the title of Table of Contents _________________

a. Clear the Title field b. Click on delete button
c. Click on Remove button d. Click on Clear button

Q80. Which of the following checkbox help to protect the table of contents from being changed
accidentally?
a. Outline b. Index marks
c. Protected manual changes d. Protected against manual changes

Q81. To change the number of levels of headings evaluated while creating table of contents,
enter the desired number in the _________________ spin box
a. Evaluate up to level b. Evaluate level
c. Evaluate up to d. Evaluate

Q82. Writer automatically assigns to the table of contents all paragraphs formatted with the
default heading styles . To assign paragraphs formatted with custom styles check the ____________
check box
a. New Styles b. Latest Styles c. My Styles d. Additional Styles

Q83. Which tab of Insert Index/Table dialog box help us to add colour or graphic to the table
background?
a. Entries b. Styles c. Background d. Columns

Q84. Which tab of Insert Index/Table dialog box help us to add colour to the background of the
table of contents?
a. Entries b. Colour c. Background d. Columns

Q85. To Edit the Table of Contents, Click anywhere in the table of contents and then right click.
From the context menu, choose _________________
a. Change Index/Table b. Modify Index/Table
c. Edit Index/Table d. New Index/Table

Q86. To update the Table of Contents, Click anywhere in the table of contents and then right
click. From the context menu, choose _________________
a. Change Index/Table b. Update Index/Table
c. Latest Index/Table d. New Index/Table

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Q87. To delete the Table of Contents, Click anywhere in the table of contents and then right
click. From the context menu, choose _________________
a. Delete Index/Table b. Remove Index/Table
c. Clear Index/Table d. Clean Index/Table

Q88. Aman wants to format many scattered paragraphs, cells, or other items with the same
style in a document. Which of the following option will help him?
a. Template b. Fill Format mode c. Update Style d. Load Style

Q89. To link the image file instead of embedding it, hold down the _________________ keys while
dragging the image in Open Office Writer.
a. Control b. Shift c. Control+Shift d. Alt

Q90. Suman is working in Writer. She observed that when ever she inserted an image or select
an image which is already present in a document ______________ toolbar appears.
a. Picture b. Image c. Insert Picture d. Standard

Q91. Aman inserted an image in Writer and he changed the brightness and contrast of image by
using ‘X’ toolbar. Later on he realised that the image is not looking good, so he wants to restore
the default value by pressing ‘Y’ from the keyboard. Identify ‘X’ and ‘Y’
a. X = Filter, Y = Ctrl + V b. X = Color, Y = Ctrl + Y
c. X = Color, Y = Ctrl + Z d. X = insert, Y = Ctrl + Z

Q92. Which of the following filter simulates the effects of time on a picture.
a. Posterize b. Aging c. Solarization d. Charcoal

Q93. Anuj wants to use an image as a watermark in a Writer document. Which of the following
option available on picture toolbar will help Anuj? (21/22)
a. Filter b. Transparency c. Graphics mode d. Color

Q94. Identify the odd one out in reference to Positioning of a graphic with respect to the text
and other graphics. (22/23)
a. Anchoring b. Alignment c. Arrangement d. Graphic Wrapping

Q95. To increases the contrast of an image, ____________ option is used in a document. (23/24)
a. Smooth b. Sharpen c. Aging d. Mosaic

Q96. Saurabh has made an advertisement in Digital Document. He is facing difficulty in

positioning the images within the text. Suggest him how he can adjust the image? (23/24)
a. Wrap text b. Crop c. Alignment d. Layout

Q98. Which of the following button doesn’t appear on the default Structure line under Entries
tab of Insert Index/Table dialog box?
a. E# b. E c. T d. LS

Q99. Which of the following button represents the end of a hyperlink on the default Structure
line under Entries tab of Insert Index/Table dialog box?
a. LS b. LE c. T d. E#

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Q100. Which of the following represents a blank space on the default Structure line under
Entries tab of Insert Index/Table dialog box? (23/24)
a. White Field b. Black Field c. LE button d. T button

Q111. “I am a vertical or horizontal placement of a graphic in relation to the chosen anchor

point”. Who am I? (21/22)(20/21)
a. Text Wrapping b. Anchoring c. Arrangement d. Alignment

Q112. To softens the contrast of an image _________________ filter is used in Open Office Writer.
a. Sharpen b. Remove Noise c. Smooth d. Solarization

Q113. Shradha inserted a drawing object in Writer. She opened the position and Size dialog box
for scaled resizing of object. She is confused that which check box will help her in scaled
resizing. Being a friend of Shradha, help her in choosing the right option in dialog box. (22/23)
a. Keep size b. Keep ratio c. Length & Breadth d. Height & Width

Q114. For a scaled resizing, select one of the corner handles and keep the _________________ key
pressed while dragging the handle.
a. Shift b. Ctrl c. Alt d. Ctrl + Shift

Maintain Health, Safety and Secure Working Environment

Q1. Workplace safety is essential in organisation _______________.

(a) to avoid the accident and injury (b) to increase the productivity
(b) to improve the work environment (d) All of the above

Q2. Which of the following is not mandatory to keep the good health of an employee?
(a) Cleanliness (b) Food court
(c) Clean and fresh air (d) Clean washroom

Q3. The security department is not responsible for _________________.

(a) personal safety (b) electrical safety
(c) computer system and equipment safety (d) personal belongings

Q4. The proper security procedures will increase ________________.

(a) business revenue (b) insurance
(c) operational charges of the company (d) liabilities

Q5. Which kind of hazards can occur in IT industry?

(a) Biological (b) Chemical
(c) Physical (d) Ergonomic

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Q6. Which of the following can cause hazards while using computers?
(a) Poor sitting postures or excessive duration of sitting in one position
(b) Lifting heavy object
(c) Mishandling of tools and equipment
(d) Improper handling of office equipment

Q7. Which of the following statements is likely to result in an injury to the operator?
(a) Selecting the right tool for the job (b) Wearing safety goggles or glasses
(c) Using a tool with loose handles (d) Keeping cutting tools sharp

Q8. What are the potential cause of hazards at workplace?

(a) Poor ventilation (b) Poor lighting
(c) Poor housekeeping (d) All of the above

Q9. _____________ of an employee is the state of the physical, mental and social well being.
(a) Health (b) Wealth
(c) Both A & B (d) None of these

Q10. The work places must be cleaned in the ___________ before the people start working.
(a) Afternoon (b) Morning
(c) Evening (d) Night

Q11. A proper air conditioning provide clean and cool air at the _____________.
(a) home (b) cabin
(c) workplace (d) computer room

Q12. The work environment of the organisation must be _______________

(a) safe (b) risky
(c) helpful (d) enjoyable

Q13. Injuries and illness of the employees is prevented through national policy on :
(a) Business (b) Job
(c) Health (d) Occupational

Q14. Physical hazards occurs due to _______________ work environment.

(a) physical (b) mental
(c) environmental (d) organisational

Q15. The employer and employees are responsible for ____________ safety.
(a) organisational (b) workplace
(c) occupational (d) business

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Q16. Any injury at work should be reported to the _____________ immediately.
(a) supervisor (b) doctor
(c) medical incharge (d) None of these

Q17. ____________________ sources behind the display screen can create contrast problems.
(a) Light (b) Sunlight
(c) Focus Light (d) Bright light

Q18. Making the same movement repetitively can also cause ___________ fatigue.
(a) mental (b) physical
(c) muscle (d) All of these

Q19. ___________________ is the immediate assistance provided to the injured to save life.
(a) Hospital (b) First Aid
(c) Doctor (d) Motivation

Q20. ____________________ is the process of emptying a place in case of an emergency

(a) Entrance (b) Evacuation
(c) Arrival (d) Advent

* * * * *

QB] Answer the following in one sentence.

Communication Skills-II

Q01. Why feedback is important?

Ans. a. It validates effective listening
b. It motivates
c. It boosts learning

Q02. Who conveys the message to the sender in the form of feedback to complete the
communication cycle?
Ans. The receiver conveys the message to the sender in the form of feedback to complete the
communication cycle.

Q03. Which is one of the most effective and commonly used way of communicating?
Ans. Speaking is one of the most effective and commonly used way of communicating.

Q04. What types of words we should use for verbal communication?

Ans. We should use simple types of words for verbal communication.

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Q05. What does Non‐Verbal Communication includes?
Ans. Non‐Verbal Communication includes
a. Gestures b. Expressions c. Body Language

Q06. Which of the following 7Cs Principle is represented by the words “Use exact words and
facts”
Ans. Concrete

Q07. Which of the following 7Cs Principle is represented by the words “Be clear what you
want to say”
Ans. Clear

Q08. Which of the following 7Cs Principle is represented by the words “Include all the needed
information”
Ans. Complete

Q09. Which of the following 7Cs Principle is represented by the words “Words should make
sense and related to the main topic”
Ans. Coherent

Q10. Which barrier is the environmental and natural condition that acts as a barrier in
communication in sending message from sender to receiver?
Ans. Physical barrier.

Q11. Inability to communicate using a language is known as?

Ans. Linguistic barrier.

Q12. When a sender sends a message, which received differently from how it was intended
will be considered as?
Ans. Interpersonal barrier.

Q13. Which barrier leads to stereotypical assumptions about others based on their cultural
background?
Ans. Cultural barrier.

Q14. The person or think that performs an action is known as?

Ans. Subject.

Q15. The person or think which receives the action is known as?
Ans. Object.

Q16. Mention the three important parts of communication.

Ans. The three important parts of communication are:
1. Transmitting 2. Listening 3. Feedback

Q17. Write all the elements of a communication cycle.

Ans. The various elements of a communication cycle are:
1. Sender 2. Message 3. Channel 4. Receiver 5. Feedback

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 Self-Management Skills-II

Q01. Breathlessness, dry mouth, butterflies in stomach, indigestion are sign of which stress.
Ans. Physical stress.

Q02. Irritation, impatience, loneliness, upset mood, anxiety are sign of _______________ stress.
Ans. Mental stress.

Q03. Importance of The Ability to Work Independently is/are ?

Ans. a. Ensures greater learning.
b. It ensures creativity and satisfaction amongst individuals.

Q04. Being Self‐Aware means?

Ans. Being Self‐Aware means that you can identify your strengths and weaknesses.

Q05. What are Goals?

Ans. Goals are a set of dreams with a deadline to get them.

Q06. What is Goal setting?

Ans. Goal setting is all about finding and listing your goals and then planning on how to
achieve them.

Q07. Which method to used set goals?

Ans. We can use SMART method to set goals.

Q08. What is Time management?

Ans. Time management is the ability to plan and control how you spend the hours of your day
well and do all that you want to do.

Q09. What is Emotional intelligence?

Ans. Emotional intelligence is the ability to identify and manage one’s own emotions, as well
as the emotions of others.

Q10. What is the use of Self‐Awareness?

Ans. Self‐Awareness will help in converting your weakness into strength and strength into an
exceptional talent.

Q11. Which of the following are qualities of Self‐motivated People?

Ans. a. They are focussed.
b. They are dedicated to fulfill their dreams.
c. They know what is important.

Q12. What is Stress?

Ans. Stress can be defined as our emotional, mental, physical and social reaction to any
perceived demands or threats.

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Q13. What is Stress management?
Ans. Stress management is managing stress by making a plan to be able to cope effectively
with daily pressures.

Q14. Write any two benefits of Stress management?

Ans. 1. We have a joyful life.
2. We will be more energetic and spend quality time with our friends and family.
3. We can complete our task on time

Q15. Write four sign/symptoms of stress.

Ans. a. Headache b. Sleeplessness c. Sadness
d. Excessive worrying e. Nervousness

Q16. What do you mean by Self motivation?

Ans. Self‐motivation is an internal force that pushes us to achieve our goals, feel happy and
improve our quality of life.

Q17. Write the four steps for effective Time management.

Ans. a. Organise b. Pritortise c. Control d. Track

Q18. What are the three broad areas influenced by self-management?

Ans: a) Rational abilities b) Personal qualities c) Interpersonal skills

ICT Skills-II

Q01. ICT stands for?

Ans. Information and Communication Technology

Q02. Which software starts working as soon as we switch on a computer?

Ans. Operating System

Q03. What is the use of DELETE key?

Ans. DELETE key is used to remove typed text on the right side of the cursor.

Q04. What is the use of Backspace key?

Ans. Backspace key is used to remove typed text on the left side of the cursor.

Q05. What is the use of Disk Cleaner?

Ans. Disk Cleaner software, help us to clean up the unnecessary files.

Q06. What is Firewall?

Ans. A device that monitors and controls incoming and outgoing network traffic based on
user‐defined security rules is called Firewall

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Q07. What are Cookies?
Ans. Cookies are small files which are stored on a user’s computer when a user visit a website
on the internet.

Q08. VIRUS is an acronym for?

Ans. Vital Information Resource Under Seize

Q09. What is a Computer Virus?

Ans. A Computer Virus is a software program that attaches itself to other programs and alters
their behavior.

Q10. Mention any two common signs of a virus attack.

Ans. a. Computer runs very slow b. There is change in the file size
c. Computer restarts on its own

Q11. Mention any two characteristics of computer virus.

Ans. a. it makes copies of itself. b. it makes the system slow.
c. it may get activated at a certain date and time.

Q12. What is the use of Disk defragmentation?

Ans. Disk defragmentation help to use the disc space at an optimal level.

Q13. DOS stands for?

Ans. Disk Operating System

Q14. GUI stands for?

Ans. Graphical User Interface

Q.15. Which Operating System is used to control machinery like robots in complex animations
and computer controlled automated machines
Ans. Real Time Operating System

Q16. What is the use of Control Panel?

Ans. Control Panel allows the user to change various settings of hardware & software.

Q17. Define File.

Ans. All information stored in a computer is kept in files. Each file is given a file name and
has a file name extension that identifies the file type. Example: .txt, .jpg, .mp3.

Q18. Define Folder.

Ans. A folder is a location where a group of files can be stored.

Q19. Enlist some online security threats.

Ans. Some online security threats are phishing, email spoofing, password attack, viruses, etc.

Q20. What is an online transaction?

Ans. The process of purchasing goods and paying money using the internet, debit/credit card
online, UPI transfer or internet banking is known as online transactions.
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 Digital Documentation (Advanced)

Q01. What is a Style?

Ans. A Style is a set of formats that you can apply to selected pages, text, frames.

Q02. What is the use of Table of Contents?

Ans. Table of Contents feature of Writer help us to build an automated index from heading.

Q03. Which mode is used to apply a same style to many different areas quickly?
Ans. Fill format mode is used to apply a same style to many different areas quickly.

Q04. What is a Templates?

Ans. Templates can also contain predefined text, saving you from having to type it every time
you create a new document.

Q05. What is the shortcut for opening styles and formatting window?
Ans. F11 is the shortcut to open Styles and Formatting.

Q06. How many resizing handles appear when we select any image?
Ans. 8 handles.

Q07. What do you mean by Text Wrapping?

Ans. Text Wrapping refers to the relation of graphics to the surrounding text.

Q08. What do you mean by Anchoring?

Ans. Anchoring refers to the reference point for the graphics.

Q09. What is the shortcut to see non – printing characters in Writer?

Ans. Ctrl + F10

Q10. Which of the following toolbar opened from Picture toolbar as a separate floating
toolbar?
Ans. Color toolbar

Q11. What is the use of Color toolbar?

Ans. Color toolbar is used to modify the individual RGB color components of the image.

Q12. Which of the following toolbar help to crop an image?

Ans. Picture toolbar.

Q13. Which of the following option is by default selected in crop page of picture toolbar?
Ans. Keep Scale.

Q14. Write four types of styles available in OpenOffice.org

Ans. 1. Paragraph Style 2. Page Style 3. Character Style 4. List Style

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Q15. Under which menu Styles and Formatting option appear in Writer.
Ans. Styles and Formatting option appear in Format menu.

Q16. How can you quit or deactivate file format mode?

Ans. To quit Format mode, click the Fill Format mode icon again or press the Esc key from the
keyboard.

Q12. Write two ways of creating new styles.

Ans. 1. Creating a new style from a selection.
2. Dragging And Dropping To Create A Style.

Q13. Write two ways of modifying styles in Writer.

Ans. 1. Updating a style from a selection
2. Load or copy styles from another document or template.

Q14. Write the shortcut to copy and paste an image.

Ans. Shortcut for copy is : Ctrl + C and shortcut for paste is : Ctrl + V

Q15. How can you open the picture toolbar?

Ans. Picture toolbar can be opened by clicking on View > Toolbars > Picture

Q16. What is the use of transparency option in picture toolbar?

Ans. This is particularly useful when creating a watermark or when wrapping the image in the
background.

Q17. What do you mean by resizing an image?

Ans. Resizing an image means to increase or decrease the size of an image according to the
requirement.

Q18. How can you open the drawing toolbar?

Ans. Drawing toolbar can be opened by clicking on View > Toolbars > Drawing

Q19. All documents in OpenOffice.org are based on

Ans. Templates

Q20. Write two ways of creating templates.

Ans. 1. Creating a template from a document.
2. Creating a template using wizard.

Q21. Write two ways of opening new document.

Ans. 1. Click on File –> New
2. Press Ctrl + N from keyboard

Q22. What is the extension of the Libre Office writer file and MS Word file?
Ans. Libre Office Writer - .odt
MS Word - .docx or .doc

Q23. Name some types of drawing objects supported by the Writer.

Ans. Autoshape, curves, graphics, textarts, lines.

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Q24. Which menu of the Writer provides the command to Create TOC?
Ans. Insert menu

Q25. What do you mean by cropping?

Ans. The process of removing the unwanted area from an image is knowing as cropping.

Maintain Health, Safety and Secure Working Environment

Q01. Explain the concept of health at workplace.

Ans. Health of an employee is the state of the physical, mental and social well-being. Every
organisation must provide healthy and safety working environment for their employees
at the workplace.

Q02. Explain the concept of safety at workplace.

Ans. Safety at workplace refers to the work environment which is free from any hazards and
risk.

Q03. Explain the concept of security at workplace.

Ans. Security is a kind of freedom from any potential harm. Security ensures the safety of the
people working in the organisation.

Q04. List out the various workplace safety hazards.

Ans. 1. Physical Hazards 2. Electrical Hazards 3. Fire Hazards
4. Ergonomic Hazards 5. Biological Hazards.

Q05. List out the potential sources of hazards in an organisation.

Ans. 1. Hazards using Computers 2. Handling Office Equipment
3. Stress at Work 4. Working Environment

Q06. What are the workplace safety rules?

Ans. Basic Fire safety rules, Falls and Slips Safety rules and Electrical Safety Rules.

Q07. What do you mean by Occupational Hazard?

Ans. An occupational hazard is the illness one may acquire due to his occupation.

Q08. What do you mean by Hazard?

Ans. A hazard is anything that is the source of any potential harm, damage or any kind of
potential loss of health or life.

Q09. Name four types of Hazards.

Ans. • Physical • Chemical • Biological • Mechanical

Q10. What do you mean by Evacuation?

Ans. Evacuation is the process of emptying a place in case of an emergency, disaster.

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Q11. What do you mean by First Aid?
Ans. First Aid is the immediate assistance provided to the injured to save life and minimize
health loss till the proper medical aid/ facility is provided.

Q12. Write one advantage of healthy life style.

Ans. A healthy lifestyle helps to keep and improve people’s health and well-being.

Q13. Who has prepared the policy to provide employees with a healthy and safe work
environment?
Ans. The Department of Information Technology (DoIT).

Q14. OH&S stands for?

Ans. Occupational Health and Safety.

Q15. How will you analyze water and air samples?

Ans. The water and air samples can be analysed by performing some physical, chemical and
biological tests.

Q16. What do you mean by Ergonomics?

Ans. Ergonomics is the science concerned with designing and arranging things so that people
can use them easily and safely.

Q17. What do you mean by Occupational overuse syndrome?

Ans. Occupational overuse syndrome, also known as repetition strain injury (RSI), is a
collective term for a range of conditions, characterised by discomfort or persistent pain
in muscles.

Q18. The PH value of the water can be measured through which analysis?
Ans. The PH value of the water can be measured through chemical analysis.

Q19. Working with wrists extended too much repetition can cause?
Ans. Arching wrists.

Q20. What should you do with the problem of dry eyes?

Ans. Rest eyes periodically and do simple eye exercises.

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