MOHAMMAD Y
Email: [email protected]
Phone: +1 469-225-5451
SUMMARY
▪ 9 years of IT experience with vast experience in the field of Automation Intelligence projects in the Hi-Tech Sectors.
▪ Have accumulated 7+ years of experience in Robotic Process Automation.
▪ Robotic Process Automation / Intelligent Automation / Cognitive Bots and Excels at developing and implementing
process improvements with Automation Anywhere.
▪ Experience learning specialist with a proven history in designing and developing highly engaging effective e-learning and
instructor-led training for organizations and subject matter. Able to meet deadlines and guide projects to successful
completion.
▪ Strong problem-solving, organizational, and communication skills. Creative, and committed to solid instructional design
and writing principles.
▪ Rich experience in SAP, Web, Citrix, Mainframe, Desktop, and Email Automation.
▪ Expertise in managing the Control Room administration like creating users, assigning roles, scheduling bots, and
managing Credential Vault and Devices.
▪ Having experience in Cognitive Automation (IQ bot) and good knowledge of Automation Anywhere latest features A360
Workload Management, Discovery bot, AARI, and Bot Insights.
▪ Maintains the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for
implementing information technologies.
▪ Experienced in developing component-based architecture, data-driven and hybrid frameworks as well as developing
descriptive programming function libraries and recovery scenarios.
▪ Strong Team player that contributes towards the team goal. Create, enhance, and maintain test scripts for various
functional and regression testing using RPA Technologies.
▪ Demonstrated success in strategic learning development, project management, and course development design and
delivering training while creating course plans, tutorials, and manuals to train various audiences in both leadership and
technic.al skills.
TECHNICAL SKILLS
Application: Automation Anywhere, AA360, AA V11, Migration, Control Room, MS Visio, Visual Studio 2012, Queue
Management, Web services, Document Understanding, AWS, Azure, CI/CD, IQ bots.
Database: SQL, Oracle 19c
CORE COMPETENCIES
▪ Process Definition Documents ▪ Innovative Thinking ▪ Software Development Life Cycle
▪ Solution Design Documents ▪ Cognitive & Chat bots ▪ Opportunity Assessment
▪ Product Design ▪ Agile Methodologies ▪ Performance Assessment
▪ Project Management ▪ Automation Anywhere ▪ Agile Methodologies
PROJECTS WORKED
▪ Quote to Cash Bots (Billing Bots): The project involved automation of Salesforce Applications through the API (SOQL
Queries) and retrieving the information from the SFDC and navigating to the Oracle screens to validate the information.
Based on the Business rules, Bot will solve the SFDC cases. Ex: Purchase Order Bot, Invoice Soft Copy Bot, Payment
Receipt Bot, and Billing Contact Change Bot
▪ Jira Application Automation - The bot will be monitoring Jira Application 24/7 and whenever a ticket is created by the
users, Bot will take care of triaging by assigning the ticket to the corresponding team, updating all the required fields, and
will provide acknowledgment to the user. In addition to the above functionality, Bot will be monitoring the Severity 1 &
Priority tickets within the application. Whenever severity tickets are raised, Bot will communicate the information to the
corresponding support team members over the Phone call with the ticket details.
▪ Supplier Creation Bot – This project involved monitoring Service Now (Through APIs) tickets for the Supplier Creation
tickets and getting the required information from the ticket and navigating to the Oracle to create the Supplier.
▪ Supplier Audit Report – This project was a web-based and excel-based application where the BOT downloads all
required Input files from Oracle locally, posts that login to Oracle, and starts doing Auditing for various fields in the oracle
screens.
WORK EXPERIENCE
Infosys – Intelligent Automation Sr. Developer/ Lead Jun 2022 – Till Date
Client – Salesforce, USA
Provide development and testing support and follow the implementation of standards and best practices in alignment with our
architecture patterns.
▪ Lead the automation Practices and Frameworks to drive a culture of continuous improvement.
▪ Responsible for designing solutions utilizing RPA (Robotic Process Automation) software, maintaining technical
responsibility for project delivery as the technical resource on a project.
▪ Develop Robots to process the provider data update for different types of legacy systems.
▪ Collaborated and communicated effectively with various stakeholders to Define processes and prioritize list of potential use
cases.
▪ Responsible for estimating automation development activities and escalating any changes to estimations to the project
manager.
▪ Designed solutions utilizing RPA (Robotic Process Automation), and maintain technical responsibility for project delivery as
the technical resource on a project.
Tools: AA 11, AA360, Migration, Oracle 19c, Salesforce, Service Now, Jira, Visual Studio 2012, SQL Server, Oracle 10g,
HTML, CSS, Automation Anywhere, Web services, Requirement Analysis
Genpact – Sr. RPA Developer/Development Lead Aug 2019 – Jun 2022
Client – Penske and Audacy, USA
Translated the customer’s business requirements into Intelligent Automation / RPA (Robotic Process Automation) solutions.
▪ Responsible for root cause analysis and defect resolution of automation solutions
▪ Designed and developed Intelligent Automation solutions that leverage AI and RPA
▪ Involved in designing solutions utilizing RPA (Robotic Process Automation), maintaining technical responsibility for project
delivery as the technical resource on a project.
Tools: Automation Anywhere, Visual Studio 2012, ASP.NET, C#, .NET, SQL Server, Oracle 10g, HTML, CSS, Web services,
Rest APIs
Wipro – Robotic Process Automation Engineer Oct 2015 – Jul 2019
Client – Fidelity
Responsible for the creation, design, development, and implementation of RPA systems.
▪ Investigated, analyzed, and set up automated processes with RPA technologies and tools.
▪ Developed the Robots using RPA to process the provider data update for a different type of legacy systems.
▪ Maintained several RPA bots as batch processes daily and ensured quality and high performance to the internal and
vendor applications of the organization.
▪ Produced technical architecture, develop system requirements, identify resources, and estimate timelines for project
completion.
Tools: AA, Visual Studio 2012, ASP.NET, SQL Server, Oracle.
StarCare Technologies – Software Engineer Jun 2013 – Sep 2015
Client – Invesco
Developed specifications for designing complex systems, software applications, and data structures that address business and
clients' requirements.
▪ Analyzed detailed specifications as well as performed coding, implementing, debugging, testing, and documenting
functions for various complex programs.
▪ Involved in Automation Test Plan Preparation
▪ Automate Business processes by using HP UFT
▪ Have extensively used VB Script to automate business processes in UFT.
▪ Highlight issues to the Delivery Manager, TILs, and Test Managers in case of LLD, HLD, and OSS design.
documents are not available in agreed timelines (During the Design phase)
▪ Represent team in weekly status call with the client and update the status of requirements.
Tools: HP ALM, HP QTC, Automation Test Plan
EDUCATION
JNTU University, A.P, INDIA. May 2014
Bachelor’s Degree
CERTIFICATION / TRAINING
▪ Automation Anywhere Advanced certified v11.0 & Advanced and Masters AA360
▪ SAFe 4 Agile Certification
