[Full Name] [Contact Information]
Professional Summary:
Seasoned Information Security professional with over 19 years of extensive experience in
Service Integration, Data Network and Network Security Support, Operation and migration
management, and Solution implementations. Adept at managing cross-sector customers from
various industries and geographies. Proven track record of success in information security
risk management, governance, compliance, and disaster recovery. Possess a solid foundation
in ITIL methodologies and a comprehensive understanding of industry-standard frameworks
and regulations.
Certifications:
CISA (Certified Information Systems Auditor)
ISO/IEC 27001:2013 Lead Auditor
Palo Alto Networks Certified Network Security Engineer (PAN00176934)
ICSI | CNSS Certified Network Security Specialist
Zscaler Certified Cloud Administrator - Private Access
Zscaler Certified Cloud Professional - Internet Access
Cisco Certified Network Professional (CCNP)
Cisco Certified Network Associate (CCNA)
ITIL Foundation V3 Certified
Prince2 Practitioner
Currently preparing for CISSP
Education:
MBA from Faculty of Management Studies (FMS), Delhi University
B.Tech in Electronics Engineering from YMCA Institute of Engineering
Work Experience:
Project Manager - Risk Management
SDG Corporation, Noida, UP (Feb 2022 - Present)
Act as Subject Matter Expert (SME) for Information Security and Risk Management,
providing strategic guidance and leadership to the organization.
Lead multiple teams comprising of technical experts and analysts to develop and
implement comprehensive security frameworks, processes, and governance strategies.
Drive the development and execution of enterprise-wide risk management initiatives,
ensuring alignment with business objectives and regulatory requirements.
Collaborate with C-suite executives and board members to communicate the
importance of cybersecurity and risk management, advocating for adequate resources
and investments.
Spearhead the creation and maintenance of risk management policies, standards, and
procedures, ensuring continuous improvement and adaptation to evolving threats and
technologies.
Oversee the execution of risk assessments, vulnerability scans, and penetration tests,
leveraging industry-leading tools and methodologies to identify and mitigate potential
security risks.
Present regular reports and updates to senior management and stakeholders, providing
insights into the organization's risk posture and recommending remediation strategies
as needed.
Champion a culture of security awareness and accountability throughout the
organization, fostering collaboration and knowledge sharing among departments and
teams.
Serve as a liaison with external partners, regulators, and industry peers, staying
informed about emerging threats, trends, and best practices in the field of
cybersecurity.
Mentor and coach junior team members, fostering their professional development and
growth within the organization.
Sr. Network Security Engineer - Integrated Ops
Orange Business Services, Gurugram, Haryana (Apr 2020 - Feb 2022)
Led critical incident management and root cause analysis discussions.
Managed application support and operations across diverse technologies.
Implemented controls as per ISO and NIST standards.
Supervised vulnerability management activities.
Collaborated cross-functionally to develop security policies and guidelines.
Conducted security assessments and audits.
Mentored junior team members.
Represented the organization in client and vendor meetings.
Sr. Network Security Specialist
Orange Business Services, Gurugram, Haryana (Apr 2016 - Mar 2020)
Coordinated incident and problem-resolution processes.
Monitored and managed various security devices and solutions.
Collaborated with the Security Compliance Team for disaster planning and network
backup.
Conducted security assessments and audits.
Developed and maintained documentation.
Participated in security awareness training programs.
Contributed to the implementation of security controls.
Network Desk Specialist
Orange Business Services, Gurugram, Haryana (Mar 2008 - Mar 2016)
Provided level 2 troubleshooting on data networks, resolving complex technical issues
promptly to minimize downtime and ensure optimal network performance.
Conducted training sessions and mentored new employees, imparting knowledge and
skills to enhance their proficiency in network operations and troubleshooting.
Handled escalations from junior team members and external stakeholders,
demonstrating strong problem-solving abilities and effective communication skills to
address issues efficiently.
Managed network migrations, coordinating with cross-functional teams to ensure
smooth transitions and minimize disruption to business operations.
Participated in the development and implementation of network procedures and best
practices to improve efficiency and standardize processes.
Contributed to the documentation of network configurations, topology diagrams, and
troubleshooting procedures for reference and knowledge sharing.
Lead - NOC Engineer (S3 Lead)
Bharti Airtel Services Limited, Delhi (Jan 2006 - Feb 2008)
Managed a team responsible for real-time troubleshooting of DSL services, providing
leadership and guidance to ensure timely resolution of network issues and optimal
service delivery.
Coordinated WAN upgrades and preventive maintenance activities, scheduling tasks
and allocating resources to minimize disruptions and maintain network reliability.
Monitored network performance using various tools and technologies, analyzing key
metrics and trends to identify areas for improvement and optimize network
performance and efficiency.
Executive Network Operation Engineer
Bharti Airtel Services Limited, Faridabad, Haryana (May 2003 - Dec 2005)
Managed installation and fault repair teams for DSL services, overseeing activities
such as equipment installation, configuration, and testing to ensure adherence to
quality standards and customer requirements.
Coordinated with vendors and suppliers to procure network equipment and materials,
ensuring timely delivery and compliance with technical specifications and budgetary
constraints.
Liaised with internal and external stakeholders to ensure smooth service delivery,
addressing customer inquiries and resolving issues promptly to maintain high levels
of customer satisfaction.
Skills:
1. Information Security Risk Management
2. Governance, Risk & Compliance
3. Disaster Recovery
4. Privacy and Data Protection
5. Incident, Change, Problem Management
6. Technical Support and Troubleshooting
7. Frameworks, Policies, Assessments, Processes
8. Leadership and Negotiation
9. Third-Party Information Security Risk Assessments
10. Cloud Technologies
11. Network Security
12. Interpersonal and Stakeholder Management
13. Security Certifications
14. Security Policy Development
15. Security Support and Derogations
Exposure:
Framework: NIST Cybersecurity Framework, ISO 27001, ISO 27002, GDPR.
Security Device: Check-point FW, Palo Alto FW, Bluecoat Proxy, and F5 Load
balancer
Routing: EIGRP, OSPF, BGP, and MPLS.
Network Tool: TCPdump, Wireshark
NMS Tools: What’s up gold, MRTG (Graphs), UT-STARCOM-Inetman,
ERICSSON –PEM (Public Ethernet Manager), BEM Impact, Orion, PRTG, and
Orchestra (in-house tool).
DSLAMs: Siemens ATM/ IP, UTStar Com AN2000, and Ericsson Ethernet DSLAM.
Routers: Cisco 7613, 3600, 2600, ADSL CPE, Juniper ERX-700(CLI -have little
exposure).
Switches: Cisco Catalyst 3750, 1900 series, 2950, Cisco ME 6500 switches.
