HIGH BEGINER- FINAL TEST

 (A)The man is wearing a jacket, but not putting it on.

He appears to be putting on a cycling helmet.
 (B)The man's hands are raised but he is not pointing
at anything.
 (C)There are bicycles in the picture, but the man is
not riding one. He is probably getting ready to ride,
or to go biking.
 (D)The man is standing beside a row of bicycles,
probably putting on a cycling helmet in order to
ride one of them, so this is the correct description.

(A) He's putting on a jacket.

(B) He's pointing toward a building.
(C) He's biking along a path.
(D) He's standing near some bikes.
 (A)There is a bridge in the photo, but no people can
be seen walking across it.
 (B)The woman in the photo is obscured by the man
and it is not possible to see whether she is taking a
photo, but it seems unlikely.
 (C)Two people are looking at something which could
be a sign, so this is the correct description.
 (D)There is no gate in the picture.

(A) Some people are walking across a bridge.

(B) A woman's taking a photograph.
(C) Some people are looking at a sign.
(D) A man's opening a gate
 (A)The man is wearing glasses, but he is not
removing them.
 (B)The man is sitting in an armchair, looking at a
book, so this is the correct description.
 (C)The man is holding a book. He is not holding
documents.
 (D)There is a photocopier in the photo, but the man is
not near it or working with it.

(A) He's removing his reading glasses.

(B) He's sitting in an armchair.
(C) He's filing some documents.
(D) He's fixing a photocopier.
  (A)There are products on display, probably for sale,
so this is the correct description.
 (B)There are some boxes in the photo, but nobody is
moving them.
 (C)There are two people in the photo, but they are
not turned toward one another.
 (D)Neither of the people in the photo is holding
anything to buy and they are not standing near a
cashier.

(A) Some merchandise is on display.

(B) Some boxes are being moved.
(C) They're facing each other.
(D) They're paying for a purchase.
 (A)There are no magazines or counters in the photo.
 (B)'Occupied' implies that there are people sitting on
some couches, but there are no people in the
photo and no couches. There are only armchairs.
 (C)There are stools near the bookcases, so this is the
correct description.
 (D)There are windows in the photo, but nobody is
cleaning them.

(A) Magazines are piled on a counter.

(B) Some couches are occupied.
(C) Stools have been set near bookcases.
(D) Some windows are being cleaned
 (A)The people in the photo are discussing something
on a computer. They are not near the door or
doing anything connected to a wall hanging.
 (B)The people in the photo are meeting and looking
at a laptop, so this is the correct description.
 (C)There are coffee cups on the table, but nobody is
pouring coffee.
 (D)There is a phone on the table, but nobody is
reaching for it.

(A) They're installing a wall hanging by the doors.

(B) They're meeting together in front of a laptop.
(C) One of the women is pouring some coffee for
her colleagues.
(D) One of the women is reaching for a phone across the
table.
7. (W-Br) What time is the reservation? The speaker is asking what time a reservation has been
made for. Most commonly, this question refers to a
(W-Am) reservation at a restaurant for a meal.
 (A)This response answers the question 'where'. It
(A) On Third Avenue. does not answer the question 'what time'.
(B) At seven o'clock.
 (B)This response gives a time and is therefore the
(C) It's Italian.
correct response.
 (C)This response may refer to what kind of food is
served at the restaurant. However, it doesn't
answer the question 'what time'.

8. (M-Au) Why are they using the stairs? The speaker is asking why people are climbing the stairs in
a building.
(W-Br)  (A)This response does not answer the question of why
the people are using the stairs. This response uses
(A) It's not in this building. 'It' as the subject of the sentence. The 'stairs' are
(B) Four floors. plural. Therefore 'it' cannot refer to the 'stairs'.
(C) The elevator is broken  (B)This response does not answer the question 'why'.
 (C)This response gives the reason why people are
using the stairs and not the elevator. It is therefore
the correct response.

9. (W-Am) How long does the battery last? The speaker is asking how long the battery will work until
it has no more power.
(M-Cn)  (A)This response gives a number of hours and is
(A) About 24 hours. therefore the correct response.
(B) At least two meters.  (B)This response gives a number but refers to a
(C) The smallest one. different meaning of 'how long'.
 (C)This response refers to the smallest of several
items. It does not answer the question 'how long'
in relation to time.

10. (M-Cn) Can I buy a new phone here? The speaker is asking if the place sells phones.
 (A)This response might be made when saying
(W-Am) goodbye to a friend or work colleague. It does not
answer the question.
(A) See you tomorrow.
 (B)This is an indirect response to the question.
(B) They're all sold out.
(C) The cabinet has a lock. 'They're' refers to phones and indicates that all of
the phones have been sold. None are left, so the
questioner cannot buy a new phone here.
Therefore this is the correct response.
 (C)This response does not refer to anything
mentioned in the question. It does not refer to
phones.

11. (W-Am) Is the new screen larger or smaller? The speaker is asking about the size of a new screen in
comparison to a previous screen.
(M-Au)  (A)This response refers to some item that has been
brought back. It does not refer to the size of a
(A) It's been returned. screen.
(B) Much bigger.
 (B)This response implies that the new screen is much
(C) That looks brighter.
larger than the previous one and is therefore the
correct response.
 (C)'Brighter' is also a comparative adjective (like
larger and smaller), but does not answer the
question asked.

12. (M-Cn) Where would you like me to send the The speaker is asking the woman where she would like him
package? to send the package so that she receives it.
 (A)This response does not answer the question
(W-Br) 'where'.
 (B)The woman says she can come and collect it. 'It'
(A) That's not possible.
(B) I can just pick it up. refers to an item - the package. This is the correct
(C) She always arrives early. response.
 (C)The pronoun 'she' is not referred to by the
question.

13. (W-Am) When will they announce the results? The speaker asks when the results will be made public.
The results may be of a contest or a research study.
(M-Cn)  (A)Calculations are needed to arrive at the results of
(A) The calculations haven't been completed. a contest or a research study. The results cannot
(B) They'll leave next week. be known until the calculations are finished.
(C) The team was surprised.
Therefore, this is the correct response.
 (B)This response answers the question 'when' but has
no connection to giving results. 'Leave' implies
going away, which cannot refer to results.
 (C)This response is in the past tense and the question
is in the future. It also does not refer to when the
results will be made known.

14. (W-Br) That meeting was shorter than I expected.The speaker says that the meeting did not last as long as
she thought it would. This statement is an indirect
(M-Au) question asking why the meeting was so short.
 (A)The speaker replies that there was not a lot to talk
(A) We didn't have much to discuss.
(B) He's about 170 centimeters tall. about. This is a response to why the meeting was
(C) It was canceled an hour ago. short. Therefore, this is the correct response.
 (B)This response states the height of a male and
therefore does not refer to a meeting or how long
it lasted.
 (C)The meeting took place, therefore it cannot have
been canceled.

15. (M-Au) Who made the copies of the budget report?

The speaker asks who photocopied the report.
 (A)This response refers to the number of copies
(M-Cn)
made, implying that there aren't sufficient copies,
(A) Aren't there enough? and is therefore the correct response.
(B) I don't take sugar.  (B)This is a response to a question about whether or
(C) It's open. not someone takes sugar in their tea or coffee.
 (C)This response does not refer to making
photocopies.

16. (W-Br) Can I put that in a gift box for you? The speaker, who may be a sales assistant speaking to a
customer, asks if she can prepare the purchase as a
(M-Au) gift.
 (A)The speaker responds that the purchase is not a
(A) Oh, this isn't a present.
(B) I'd love a drink, thanks. 'present'. 'Gift' and 'present' are synonyms, so this
(C) The office next door is the correct answer.
 (B)This response is to the question, 'Would you like a
drink?'
 (C)This response answers the question, 'Where is
someone?'

17. (W-Br) Whose idea was it to revise the timetable?The speaker is asking for the identity of the person who
had the idea to change the schedule.
(W-Am)  (A)This is a response to a question about where to
place an item.
(A) I'd rather put it on the shelf.
 (B)This is an indirect response to the question. It
(B) We didn't have a choice.
(C) Several months ago. means that no one specifically wanted to change
the schedule. Rather, there were no alternatives
and the timetable had to be changed. Therefore,
this is the correct response.
 (C)This response answers the question 'when'. It does
not answer the original question.

18. (M-Cn) What can we do to stop losing customers?The speaker is asking about how customers can be
retained.
(W-Br)  (A)This response plays on the word 'losing' and 'win'
is the opposite of 'lose', but it does not answer the
(A) It was a great win. question.
(B) We should rethink our advertising.
 (B)This response indirectly answers the question by
(C) Have you tried turning it off?
suggesting a change in the way the company
advertises to attract more customers. Therefore,
this is the correct response.
 (C)This response is a suggestion for correcting a
malfunction in something that is running. It does
not answer the question.

19. (M-Au) Why wasn't the advertising campaign a The speaker is asking for the reason that the advertising
success? campaign failed.
 (A)This response expresses appreciation for
(M-Cn) assistance. It does not answer the question.
 (B)This response links 'success' with 'pride'. However,
(A) Thank you for your help. it does not answer the question.
(B) They were very proud.
 (C)This response presents a logical reason for the
(C) The ad was too long.
failure of the advertising campaign and is
therefore the correct response.

20. (W-Am) How long ago did they withdraw their offer?
The speaker is asking when a business offer was canceled.
 (A)This response is an indirect answer to the
(W-Br)
question. It answers the question with an implicit 'I
(A) I just found out this morning. don't know but I found out about the withdrawal
(B) Deposit it into my savings account please.
(C) There should be some more left. this morning.' Therefore, this is the correct
response.
 (B)'Deposit' and 'withdraw' are terms used in
banking. However, the question does not refer to
banking. In addition, this response does not
answer the question, 'How long ago?'
 (C)This response refers to 'some more left'. 'Some' is
a pronoun used for uncountable nouns. 'Their offer'
in the question is a countable noun. Therefore, the
response does not answer the question.

21. (M-Au) You will be able to type up the meeting notes,

The speaker is confirming that the woman will type up the
won't you? notes from the meeting.
 (A)This response uses another meaning of 'type'. It
(W-Am) does not answer the question.
 (B)The speaker says she can take care of the matter
(A) They're not the right type.
(B) Sure, I can do it now. immediately. This is therefore the correct
(C) That's a surprise. response.
  (C)This response is expressing something that was
unexpected. It is not an appropriate response to
the question.

22. (W-Br) Where did you see that job advertised? The speaker is asking the man where he saw the
advertisement for a particular job. In addition, the
(M-Cn) speaker is indirectly asking the man to give him the
job ad.
(A) I'll send you the link.  (A)This response indirectly answers the question by
(B) I'm finishing up my advertising degree.
(C) Radio ads are too expensive. implicitly responding, 'I saw the job advertised
online and so I will electronically send you the URL
for the job ad.'
 (B)This response picks up on 'advertised'. However,
the question does not ask about an advertising
degree.
 (C)This response picks up on 'advertised'. However,
the question does not ask about the cost of a radio
advertisement.

23. (M-Au) I doubt we'll be able to give the team a lunch

The speaker is stating that time constraints at work will
break. probably not allow for a break for lunch. In addition,
the speaker is indirectly expressing concern for the
(W-Am) situation and asking for suggestions.
 (A)This response implies that if the speaker is not
(A) Leave a message for me. available, a message should be left. It does not
(B) Let's order food to be delivered. provide a suggestion for the problem of what to do
(C) I've never tried their lunch special. about lunch.
 (B)The speaker suggests having food delivered for
'lunch', implying that time will be saved. Therefore,
this is the correct response.
 (C)This response mentions lunch, but refers to a
special lunch menu. It does not reply to the man's
original statement.

24. (M-Cn) Why do you have empty boxes stacked byThe speaker is asking another man why he has boxes
your desk? (ready to put things in) next to his desk.
 (A)This response provides a logical reason for the
(M-Au)
empty boxes: to move the man's possessions to
(A) I'm moving to my new office today. his new office. Therefore this is the correct
(B) Please write your address on this label.
(C) There's packing tape in the top drawer. response.
 (B)This response may refer to boxes being sent to a
destination. However, it does not answer the
question 'why'.
 (C)Packing tape can be used to close boxes. However,
this response does not answer the question 'why'.

25. (W-Br) Where are the airplane tickets? The speaker is asking for the location of the tickets.
 (A)This response does not refer to the question. There
(M-Cn) is no connection between shops (open or closed)
and airplane tickets.
(A) The shops are all closed.
 (B)This response indirectly answers the question by
(B) You should ask Jorge.
(C)They don't serve snacks. implicitly responding, 'I don't know where the
tickets are, but Jorge does. So you should ask
Jorge.' Therefore, this is the correct answer.
 (C)This response may refer to serving snacks on an
airplane. However, there is no connection between
snacks being served and the location of the
 airplane tickets.

26. (M-Au) When will the mobile phone app be available

The speaker is asking when the product will start being
to customers? sold to customers.
 (A)This response answers the question 'where' not
(W-Am) 'when' and refers to a physical object. A mobile
phone app is not a physical object that can be left
(A) I might have left it on my desk. on a desk.
(B) Certainly by mid-January at the latest.
 (B)This response mentions a time. It is therefore the
(C) Sales have been stronger than expected.
correct response.
 (C)This response mentions sales, which is not what is
asked. Moreover, it does not answer the question
'when'

27. (M-Cn) Here's a commercial space that just became

The speaker states that a location for a business can now
available. be rented or purchased. This statement is indirectly
suggesting that the listener should go and look at
(W-Br) the new location.
 (A)This response uses the word 'space' in a different
(A) There's space in the closet for your coat. context. Finding space to hang up a coat is not
(B) I finished all the editing just in time. connected to business premises.
(C) I liked the property we looked at yesterday.  (B)This response refers to editing. It has no
connection to business premises.
 (C)This response indirectly responds to the statement
by implicitly saying 'I don't need to look at this new
place you are mentioning because I liked the
location from yesterday. I've already decided to
choose that location.' Therefore, this is the correct
response.

27. (M-Cn) Here's a commercial space that just became

The speaker states that a location for a business can now
available. be rented or purchased. This statement is indirectly
suggesting that the listener should go and look at
(W-Br) the new location.
 (A)This response uses the word 'space' in a different
(A) There's space in the closet for your coat. context. Finding space to hang up a coat is not
(B) I finished all the editing just in time. connected to business premises.
(C) I liked the property we looked at yesterday.  (B)This response refers to editing. It has no
connection to business premises.
 (C)This response indirectly responds to the statement
by implicitly saying 'I don't need to look at this new
place you are mentioning because I liked the
location from yesterday. I've already decided to
choose that location.' Therefore, this is the correct
response.

28. (W-Am) We can't release this document to the public,

The speaker is verifying that the document cannot be
can we? shown to the general public.
 (A)This response uses 'release', however it is in a
(M-Au) different context. It references allowing an object
to return to its normal position and therefore does
(A) Just press the handle and it should release. not answer the question.
(B) No, I worked there five years ago.  (B)This response does not refer to a document or its
(C) It's marked as confidential. exposure to the public.
 (C)This response provides a logical reason why the
document cannot be shown to the public. It is
 therefore the correct response.

29. (W-Br) We can help you apply for a loan for no extra
The speaker is offering a client assistance with applying
fee. for a loan. In addition, the speaker is indirectly
asking the client if she would like a loan.
(W-Am)  (A)In this response, the speaker is thanking someone
for collecting her. It is not connected to applying
(A) Thanks for picking me up. for a loan.
(B) My bank is taking care of this.
 (B)This response indirectly responds to the implicit
(C) When I find out how much the repairs will cost.
offer by saying 'No, thank you. I don't need a loan
because my bank has already given me one.' The
pronoun 'this' refers back to the loan. Therefore,
this is the correct response.
 (C)This response makes no reference to a loan. This
response does not respond to either the direct
offer of assistance or the indirect offer of a loan.

30. (W-Am) Won't we have to comply with the new The speaker is asking if they will be obliged to follow the
shipping regulations? new rules.
 (A)Shipping regulations cannot be sold. Therefore this
(M-Au) is not the correct response.
 (B)There is no connection between shipping
(A) We've sold them all completely. regulations and results.
(B) Those are better results than I expected.
 (C)This response refers to something that will apply in
(C) Not until they go into effect.
the future. In addition, the pronoun 'they' refers
back to 'regulations'. This response is answering,
'No, we won't have to comply with the new
shipping regulations until they go into effect.'
Therefore, this is the correct response.

31. (M-Cn) Should we launch the tablet first in the The speaker is asking about a suitable location for a
European or Asian market? new product to be released to the public in the
future.
(W-Br)  (A)In this response the speaker is referring to buying
food for lunch. It is not connected to the question.
(A) I'll pick up lunch while I'm there.
 (B)The speaker says that there are different things to
(B) There are several factors to consider.
(C) Not yet, but I'll send it over right away. take into account. This response is answering the question
indirectly by saying, 'I'm not sure which market we should
launch in first. There are several factors we need to
consider before we make a decision.' Therefore, this is the
correct response.
 (C)The speaker is referring to something which should
have been sent, but has not been. It does not refer to the
question.

(M-Cn) Hi, I'm here to see Dr. Johnson for a teeth cleaning.
I have an appointment at one o'clock.

(W-Br) OK... Oh, I'm sorry I thought we contacted you - Dr.

Johnson is sick today. Her clients are being taken by our
new doctor - Dr. Volper.

(M-Cn) Oh, that's too bad. Do you know if Dr. Volper has
experience with crowns? I have a crowned tooth that
needs to be checked.
34. What does the man ask the woman about?
  (A)There is no mention in the conversation of a
prescription for medications.
 (B)The man asks about the new doctor's experience with
crowns. Therefore, this is the correct answer.
 (C)There is no mention in the conversation about waiting.
 (D)There is no mention in the conversation about money or
cost.

(W-Am) Hello, Hooper Travel Club. This is Jiang [JIAH-ng]

speaking, how can I help you?

(M-Cn) Hi, I'm a member of the travel club and I saw an

ad about a group trip to India this year. I'd like to take the
trip with my wife, but she isn't a member of the club. Can
she still come?

(W-Am) Yes, anyone can go but only members get a

special rate. If you type in your membership-card number
when you're registering for the trip, you'll receive 25
percent off the list price.

(W-Br) Hi Jerry - it's Satoko. I'm so glad you're at the

office already! I'm calling because I'm going to be late - I
missed my train. The next train won't arrive until nine
thirty, but I have a presentation on our new line of chef's
knives for a client at nine o'clock. Could you start it for
me?

(M-Au) Sure. I'm happy to help. You can just send the
slides to my e-mail. Oh, and what room is it in?

(W-Br) Thanks. We're supposed to meet in Board Room 2.

I'll send the slides now from my smart phone.
40.
 (A)The man mentions e-mail. However, the man
asks the woman to send him the slides for the
presentation by e-mail.
 (B)There is no mention of a file name in the
conversation.
 (C)The man asks the woman which room the
meeting is in. Therefore, this is the correct
answer.
 (D)A client is mentioned; however, the man does
not ask for the name of the client.

(W-Am) Hello, this is Caroline Rollins calling from the

Greenport Film Museum. I'm the organizer of our annual
film festival - we'd like to screen your documentary In the
Waiting Room at the festival next month.

(M-Cn) Sure, I handle all screening requests for our films.

When's your festival? If the date works, perhaps we can
arrange for the director to host a question - and - answer
session after the screening.

(W-Am) Having the director here to respond to questions

would be great. The film festival's on October twenty-
ninth. If that date works, could you send me a letter
confirming that he'll participate in the festival?

(M-Au) Hi, Daniela. I just got your message asking about

the manufacturer I use for my clothing company. Is this
for the handbags you've been creating?

(W-Br) Yes! I just finished the patterns for three designs

last week. And... I've been trying to find factories online,
but it hasn't been easy. Many of these companies don't
have their own websites.

(M-Au) Well, I'm really happy with my manufacturer. The

best thing about them is how flexible they are.
Sometimes I need 200 pieces and sometimes 20,000. As
long as I give them enough notice, they have no problem
fulfilling my request.
45.
 (A)There is no mention in the conversation of
machines or spare parts.
 (B)There is no mention in the conversation of
buildings or lack of safety.
 (C)There is no mention in the conversation of
products and availability in stores.
 (D)The woman talks about how it is not easy to
find information online. Therefore, this is the
correct answer.
46.
 (A)The man mentions the manufacturer's
flexibility about the size of orders. Therefore, this
is the correct answer.
 (B)There is no mention in the conversation of
costs.
 (C)The man mentioned that he needs to give the
manufacturer 'enough notice' for his order to be
completed. This implies that the manufacturer
cannot deliver products on short notice.
 (D)There is no mention of discounts in the
conversation.

(W-Br) Thank you for participating in our product-testing

focus group. You just tasted our new juice products... now
we'd like to hear your honest opinions. What do you
think?

(W-Am) Mm... I like the orange one best. The tart flavor is
great.

(W-Br) Thank you, ma'am. And sir? How about you?

(M-Cn) I don't really like the green one. I thought it would

taste healthier since it looks like it has spinach in it, but
it's too sweet.
(W-Br) I see. Well, we really appreciate your comments.
And as a thank you for sharing your feedback with us,
we'd like to give you a free bottle of your favorite juice.

(W-Br) Grenston (GREHN- stuhn) Foundation tech

support. This is Olga. How can I help you?

(M-Au) Hi, this is Greg in the accounting department. I

have a small problem with my e-mail. Whenever anyone
makes a donation to our organization I get an e-mail
notification. I'd like to turn off the setting that sends
these e-mails, but I can't seem to figure out how to do it.

(W-Br) Unfortunately, we can't disable the setting that

sends the notifications, but we can bundle the e-mails
into one per day, rather than having them come one by
one. It would be a summary of all the donations. I'll set it
up now.

(W-Am) Mr. Leeds? I'm Hae-Jin [Hay-jihn], the new sales

representative for Concession Products, Incorporated. It's
great to meet you. This is a beautiful sports arena you've
got here. How many fans does it seat?

(M-Cn) Sixteen thousand. And our fans fill the place for
our city soccer team at every game. People just love
them.

(W-Am) Wow! About what percentage of them purchase a

beverage?

(M-Cn) I'd say about 90 percent.

(W-Am) And I bet a third of those cups leave the arena.

So if those cups had the team logo on them, that would
be thousands of pieces of advertising. We could easily
print the logo on your next cup order.

(M-Cn) Well, we've already spent our whole advertising

budget this year.

(W-Br) Hi, Mr. Sato [SAH-toh]. Could I talk to you about

our production line?

(M-Au) Sure, what's going on?

(W-Br) Well, we're still getting used to the new machinery

for slicing bread. I was wondering if we could slow down
the conveyor belt a little to give us a chance to feed in
the loaves so that they don't get ruined when we get
backed up.

(M-Au) OK, I'll talk to the manager about it. I know we're
on a tight schedule but if we're losing product, it doesn't
make sense to move this quickly. Oh, that reminds me,
do you think you could work overtime Monday?

(W-Br) Sorry, I wish I could, but I have a doctor's

appointment.
(M-Cn) Hi, Maria, it's me, Mark. I'm returning your call
about planning company retreats.

(W-Br) Hi, Mark. Thanks for getting back to me. Yes, our
company hike last week was so successful that I'd like to
plan more employee social events over the next few
months.

(M-Cn) I like the idea, but with all your other

responsibilities, will you be able to handle that?
Scheduling can take a long time.

(W-Br) Yes, I think it'll be worth it.

(M-Cn) OK. Let's put together a planning committee then.

We'll be able to get more input from different
departments of the company that way.

(W-Br) That'd be great. I'm looking forward to getting

started.

(W-Am) I'm glad we had a chance to meet today-I just

found out that my gym membership includes six visits
with a personal trainer a year, and I've only had three.

(M-Au) Great. So, how've you been with your fitness goals
lately?

(W-Am) Good-I've been increasing the number of steps I

take in a day, like you suggested. I've started going for
walks on my lunch break. Here, you can see on my step-
tracking app how much I've walked this week.

(M-Au) Wow, you're doing well. Oh, but what happened

on this day?

(W-Am) Yeah, that was my least-active day. I had a huge

project due and got stuck at my desk.

(W-Br) Welcome to the Mason Research Library-how can I

help you?

(M-Cn) I've never been here before, but I'd like to

research market trends, specifically in technology. Where
would I do that?

(W-Br) Behind me is the library's floor plan. For market

trends, I'd suggest going to the computer lab right next
door to special collections. We have some great
databases.

(M-Cn)OK, great. Will I be able to access the databases

from home as well?

(W-Br) Yes, but unlike the computers here, you'll need a

library membership in order to view them. Here's the
registration form. You can take it and decide later.

(M-Cn) That'd be great, thanks.

(M-Au) Hey, Kelly, could you reserve a room for me for

this afternoon? I apologize that this is last minute. We
were so busy putting together that commercial for
Treviso Auto that we didn't have time to work on
anything else.

(W-Am) Sure, let me look... The auditorium is open all

afternoon. Will that work?

(M-Au)I don't think we'll need that much space. Would

one of the smaller rooms be available?

(W-Am)Well there's an opening right after the strategic-

planning meeting. We can book it at four P.M. Will that
work?

(M-Au) Perfect!

(M-Cn) Hi, Evelyn, this is Rich from The Doors and Things
Outlet calling. I wanted to let you know that the 25
screen doors you ordered for the apartment building you
manage will not be delivered this Friday as promised-it's
going to take another week, so we're looking at next
Friday, the twelfth. The reason for the delay is that we've
been short-staffed and just couldn't make all our orders.
We apologize for the inconvenience. To make up for it,
we'd like to install the first five doors free of charge.