Template
MGL/HC/001 Rev 0
Identifier
Job Profile / Description Effective Date January 2024
Review Date N/A
Function: ICT Job Title: Network Administrator
Department: ICT Duty Station: Kampala
Line Manager: Network & Infrastructure Supervises: N/A
Manager
Job Purpose: A critical role responsible for maintaining, monitoring, and supporting the organization's
network infrastructure, ensuring optimal performance, security, and reliability of network systems while
supporting our business objectives
Key Internal Stakeholders: Key External Stakeholders:
Departments/Functions. N/A
Key Responsibilities
• Design, implement, and maintain network infrastructure including LAN, WAN, VPN, and wireless
networks while ensuring high availability and performance of all network systems
• Monitor network performance, security, and availability using specialized software and tools,
responding promptly to any disruptions or security incidents
• Configure and maintain network hardware including routers, switches, firewalls, and other network
security devices while implementing security measures to protect against unauthorized access
• Develop and maintain network documentation, including network diagrams, configurations, and
standard operating procedures to ensure proper knowledge management and compliance
Minimum Qualification Requirements: Related Minimum Experience:
• Bachelor's degree in Computer Science, Information 3 years of experience in a similar role
Technology, or related field preferably in the FMCG environment.
• 5+ years of experience in network administration
• Professional certifications such as CCNA, CCNP, Network+, or
equivalent
• Experience with cloud services (AWS, Azure, or GCP)
• Strong problem-solving and analytical skills
• Strong knowledge of network protocols (TCP/IP, DHCP, DNS,
SMTP, HTTP, HTTPS, FTP, SFTP)
• Experience with network hardware configuration (Cisco,
Juniper, or similar enterprise networking equipment)
• Proficiency in network security tools, firewalls, and intrusion
detection/prevention systems
• Understanding of virtualization technologies (VMware,
Hyper-V)
• Knowledge of network monitoring and analysis tools
Template
MGL/HC/001 Rev 0
Identifier
Job Profile / Description Effective Date January 2024
Review Date N/A
• Familiarity with scripting languages (Python, PowerShell,
Bash)
Competencies Required:
• Excellent communication skills with the ability to explain technical concepts to non-technical
stakeholders
• Strong project management and organizational abilities
• Ability to work effectively both independently and as part of a team
• Detail-oriented with excellent documentation skills
• Adaptable to changing technology landscapes and business needs
• Ability to work flexible hours when required for system maintenance or emergencies
Leadership
• Must be a self-starter and have an appreciation of the Core values of Team, Integrity, Innovation,
Customer Focus, and Integrity (TIICA)
• Strong Leadership potential to effectively drive a business agenda and operational coordination of
activities.
Attributes include:
• Ability to harness peer Relationships.
• Agile and Driven
• Collaboration
• Problem Solving
• Communication Skills
Growth Potential:
Successful candidate will be set up for succession planning to the Development Team Lead Manager
Job Assessment may follow one or all the following approaches.
• Interview
• Psychometric assessment
• Case Study
Job profile acknowledged by Employee
Name Signature Date
Template
MGL/HC/001 Rev 0
Identifier
Job Profile / Description Effective Date January 2024
Review Date N/A
Line Manager Sign-off
Name Signature Date
People & Culture Sign-off
Name Signature Date
