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Empathy Map

The document outlines a Technopreneur course at Riphah International University, focusing on the development of a platform called MentorMate aimed at final year university students and their academic supervisors. The platform is designed to streamline Final Year Project (FYP) management, enhance collaboration, and connect academia with industry partners. Key insights include identifying user needs, frustrations, and the ideal customer profile for effective implementation of the platform.

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0% found this document useful (0 votes)
4 views4 pages

Empathy Map

The document outlines a Technopreneur course at Riphah International University, focusing on the development of a platform called MentorMate aimed at final year university students and their academic supervisors. The platform is designed to streamline Final Year Project (FYP) management, enhance collaboration, and connect academia with industry partners. Key insights include identifying user needs, frustrations, and the ideal customer profile for effective implementation of the platform.

Uploaded by

cdy8bcwm4p
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Riphah International University Lahore

Lahore Campus
Faculty of Computer Science and Information
Technology

Course Technopreneur Course


CS Time Till Class
Title ship Code
Program
BSCS Semester 6th Section B
Name
TECHNO
TECHNO - No of
Date - S24 - 4
ID Members
005
Name M Waqas SAP ID 38605 FYP Automation and
Zafar Shayan 39293 Community
Ali 39091
Fuzail Raza 39508
Falak Shair
EMPATHY MAP

 Unpack
 Identify needs
 Identify insights
 Find source of frustration
 Discover area of improvement
 Explain different perspectives
 Question our own assumptions

IDEAL CUSTOMER:
The ideal customer for MentorMate would be university students in their final
year, academic supervisors guiding these students, and industry collaborators
interested in talent acquisition and partnerships. These users would benefit the
most from the platform's features designed to streamline FYP management, foster
collaboration, and bridge the gap between academia and industry.

CLIENT Might
Says about Product:
The user might say, "MentorMate helps me find interesting projects and
collaborate with my supervisors easily and help me in my research of my FYP”.

Thinks about Product:


They might think, "This platform makes it convenient to manage my final year
project and access resources efficiently."

Does with Product:


They would use the platform for tasks like enrolling in projects, communicating
with supervisors, Join the community for research and connect and showcasing
their work to potential industry partners.

Feels about Product:


They might feel relieved, empowered, and excited about the opportunities to learn,
collaborate, and showcase their skills.

Problem Statement

Stakeholder:
University students in their final year, academic supervisors guiding these students,
and community persons.
Need a way to:
NEED:
streamline the management of Final Year Projects.

foster collaboration.

bridge the gap between academia.

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