LEARNING OBJECTIVES- organizational behavior
DIVERSITY IN ORGANIZATIONS
2.1 Describe the two major forms of workplace diversity.
2.2 Demonstrate how workplace discrimination undermines organizational effectiveness.
2.3 Describe how the key biographical characteristics are relevant to Organizational Behavior
(OB).
2.4 Explain how other differentiating characteristics factor into OB.
2.5 Demonstrate the relevance of intellectual and physical abilities to OB.
2.6 Describe how organizations manage diversity effectively.
ATTITUDES AND JOB SATISFACTION
3.1 Contrast the three components of an attitude.
3.2 Summarize the relationship between attitudes and behavior.
3.3 Identify and compare the major job attitudes.
3.4 Define job satisfaction.
3.5 Summarize the main causes of job satisfaction.
PERSONALITY AND VALUES
4.1 Describe the differences between person–job fit and person–organization fit.
4.2 Describe personality, the way it is measured, and the factors that shape it.
4.3 Describe the Myers-Briggs Type Indicator (MBTI) personality framework and the Big Five
model.
4.4 Discuss how the concepts of core self-evaluation (CSE), self-monitoring, and proactive
personality contribute to the understanding of personality.
4.5 Describe how the situation affects whether personality predicts behavior.
4.6 Contrast terminal and instrumental values.
EMOTIONS AND MOODS
6.1 Differentiate between emotions and moods.
6.2 Identify the sources of emotions and moods.
6.3 Show the impact emotional labor has on employees.
6.4 Describe affective events theory.
6.5 Describe emotional intelligence. 6.6 Identify strategies for emotion regulation.
6.7 Apply concepts about emotions and moods to specific OB issues.
MOTIVATION CONCEPTS
7.1 Describe the three key elements of motivation.
7.2 Compare the early theories of motivation.
7.3 Contrast the elements of self-determination theory and goal-setting theory.
7.4 Understand the differences among self-efficacy theory, reinforcement theory, and
expectancy theory.
7.5 Describe the forms of organizational justice, including distributive justice, procedural
justice, informational justice, and interactional justice.
7.6 Identify the implications of employee job engagement for managers.
7.7 Describe how the contemporary theories of motivation complement one another.
MOTIVATION: FROM CONCEPTS TO APPLICATIONS
8.1 Describe how the job characteristics model motivates by changing the work environment.
8.2 Compare the main ways jobs can be redesigned.
8.3 Explain how specific alternative work arrangements can motivate employees.
8.4 Describe how employee involvement measures can motivate employees.
8.5 Demonstrate how the different types of variable-pay programs can increase employee
motivation.
8.6 Show how flexible benefits turn benefits into motivators.
8.7 Identify the motivational benefits of intrinsic rewards
GROUP BEHAVIOUR
9.1 Distinguish between the different types of groups.
9.2 Describe the punctuated-equilibrium model of group development.
9.3 Show how role requirements change in different situations.
9.4 Demonstrate how norms exert influence on an individual’s behavior.
9.5 Show how status and size differences affect group performance.
9.6 Describe how issues of cohesiveness and diversity can be integrated for group
effectiveness.
9.7 Contrast the strengths and weaknesses of group decision making.
POWER
11.1 Contrast leadership and power. ~
11.2 Explain the three bases of formal power and the two bases of personal power.
11.3 Explain the role of dependence in power relationships.
11.4 Identify power or influence tactics and their contingencies.
11.5 Identify the causes and consequences of abuse of power.
11.6 Describe how politics work in organizations.
11.7 Identify the causes, consequences, and ethics of political behavior.
COMMUNICATIONS
12.1 Describe the functions and process of communication.
12.2 Contrast downward, upward, and lateral communication through small-group networks
and the grapevine.
12.3 Contrast oral, written, and nonverbal communication.
12.4 Describe how channel richness underlies the choice of communication channel.
12.5 Differentiate between automatic and controlled processing of persuasive messages.
12.6 Identify common barriers to effective communication.
12.7 Discuss how to overcome the potential problems of cross-cultural communication.
LEADERSHIP
13.1 Summarize the conclusions of trait theories of leadership.
13.2 Identify the central tenets and main limitations of behavioral theories.
13.3 Describe contemporary theories of leadership and their relationship to foundational
theories.
13.4 Discuss the roles of leaders in creating ethical organizations.
13.5 Describe how leaders can have a positive impact on their organizations through building
trust and mentoring.
13.6 Identify the challenges to our understanding of leadership
ORGANIZATION STRUCTURE
14.1 Identify seven elements of an organization’s structure.
14.2 Identify the characteristics of the functional structure, the bureaucracy, and the matrix
structure.
14.3 Identify the characteristics of the virtual structure, the team structure, and the circular
structure.
14.4 Describe the effects of downsizing on organizational structures and employees.
14.5 Contrast the reasons for using mechanistic versus organic structural models.
14.6 Analyze the behavioral implications of different organizational designs.
OTHER RELEVANT TOPICS: THE ORGANIZATION SYSTEM
1 Organizational culture.
2 Human resources policies and practices.
3 Organizational change and stress management.
4 Conflict and negotiation.
