Back up your device
You can automatically back up your mobile device with Google One. If you backup your device,
you can have another copy of your photos, videos, contacts, and other items in the cloud. To
get your data back when you get a new device, restore from your backup.
Computer Android iPhone & iPad
Where your phone data is stored
Backups are uploaded to Google servers and they're encrypted with your Google Account
password. For some data, your phone's screen lock PIN, pattern, or password is also used to
encrypt your data so it can be backed up safely.
Your backup data (except what you back up to Google Photos) is erased if:
• You don't use your device for 57 days
• You turn off Android backup
What gets saved with Backup by Google One
Backup by Google One automatically saves data from your phone. This includes:
• App data
• Call history
• Contacts
• Settings
• SMS messages
• Pictures and videos
• MMS messages
You can check what data and which apps are included in your backup.
1. On your Android phone, open the Google One app .
2. At the bottom, tap Storage.
3. Scroll to the device backup section.
• If this is your first phone backup: Tap Set up data backup.
• If this isn't your first phone backup: Tap View details.
4. To review your backup settings, tap Manage backup.
Automatically back up your phone
You can set up your phone to automatically back up your files.
1. On your Android phone, open the Google One app .
2. At the bottom, tap Storage.
3. Scroll to "Backup" and tap View.
• If this is your first phone backup: Tap Set up data backup.
• If this isn't your first phone backup: Tap View details.
4. To review your backup settings, tap Manage backup.
5. Choose your backup settings.
• If you get advice to install an app, update an app, or change your settings follow the
onscreen steps. Then, go back to the Google One app to finish.
6. If asked, tap Allow permissions.
7. At the top left, tap Back.
Your Google One backup can take up to 24 hours. When your data is saved, "On" will be below
the data types you selected.
Start or stop a backup
After you choose your backup settings, you can decide to start a backup right away. You can
also turn off automatic backups at any time.
Start a backup
1. On your Android phone, open the Google One app .
2. At the bottom, tap Storage.
3. Scroll to the device backup section.
• If this is your first phone backup: Tap Set up data backup.
• If this isn't your first phone backup: Tap View details.
4. To find your backup settings, tap Manage backup.
• To back up the data on your phone, turn on Device data.
• To back up your media in the best quality, turn on Full resolution photos & videos.
• To back up your MMS texts, turn on Multimedia messages.
5. Tap Back up now.
Stop future device backups
1. On your Android phone, open the Google One app .
2. Scroll to the device backup section and tap See details.
3. Turn off the types of data which you don’t want to back up.
Get your data onto a new phone
Your photos and videos are already available in Google Photos. But you can restore the rest of
the data you backed up while you set up your new device for the first time or after a factory
reset. At setup, to restore your data, follow the on-screen steps.
The process can take up to 24 hours.
Delete your data backups
If you turn off Backup by Google One on your device, your backups are deleted. Photos and
videos that you previously backed up remain saved in Google Photos.
If you don't use your device for 57 days, the data you backed up (except photos or videos) is
also erased.
Fix problems with backup
You can't start the backup process
You can’t find everything you backed up
You got an error when you backed up your phone
You can't find files in gallery or to upload to social media
Fix problems with restore
You can't start the process to restore
Your new phone didn't restore everything
