Strategy Monitoring
(Review, Evaluation, and
Control)
CENTRAL LUZON STATE
College of Business Administration and
Department UNIVERSITY
ofAccountancy
Business Administration
OBJECTIVES
Describe the nature of strategy evaluation
Understand the strategy evaluation framework
Explain the balanced scorecard
NATURE OF
STRATEGY
EVALUATION
Reviewing Basis of
Strategies
Reviewing the underlying bases of an organization’s strategy
could be approached by developing a revised EFE Matrix and IFE
Matrix.
Measuring Organizational
Performance
This activity includes comparing expected results to
actual results, investigating deviations from
plans, evaluating individual performance, and examining
progress being made toward meeting
stated objectives.
Taking Corrective Actions
The final activity requires making changes to competitively
reposition a firm for the future.
Balanced Scorecard
Derives its name from the perceived need of firms to
“balance” financial measures that are oftentimes used
exclusively in strategy evaluation and control with
nonfinancial measures such as product quality and customer
service.
Characteristics of an Effective
Evaluation System
Strategy evaluation activities must be economical
Strategy-evaluation activities also should be meaningful
Strategy-evaluation activities should provide timely
information
Strategy evaluation should be designed to provide a true
picture of what is happening
strategy-evaluation process should not dominate
decisions
Strategy evaluations should be simple
Contingency Planning
If a major competitor withdraws from particular markets
as intelligence reports indicate, what actions should our
firm take?
If our sales objectives are not reached, what actions
should our firm take to avoid profit losses?
If demand for our new product exceeds plans, what
actions should our firm take to meet the higher demand?
Contingency Planning
If certain disasters occur—such as loss of computer
capabilities; a hostile takeover attempt; loss of patent
protection; or destruction of manufacturing facilities
because of earthquakes, tornadoes or hurricanes—what
actions should our firm take?
If a new technological advancement makes our new
product obsolete sooner than expected, what actions
should our firm take?
Strategy Monitoring
(Review, Evaluation, and
Control)
CENTRAL LUZON STATE
College of Business Administration and
Department UNIVERSITY
ofAccountancy
Business Administration