NetBackup IT Analytics

Release Notes

Release: 11.4
NetBackup IT Analytics Release Notes
Last updated: 2025-02-03

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 Contents

Chapter 1 Introduction ........................................................................... 6

About NetBackup IT Analytics 11.4 .................................................... 6

Chapter 2 Patch releases ..................................................................... 7

Patch releases: NetBackup IT Analytics .............................................. 7

11.4.10 patch release notes ....................................................... 7
11.4.09 patch release notes ....................................................... 8
11.4.08 patch release notes ...................................................... 10
11.4.07 patch release notes ...................................................... 12
11.4.05 patch release notes ...................................................... 14
11.4.04 patch release notes ...................................................... 17
11.4.03 patch release notes ...................................................... 20
11.4.02 patch release notes ...................................................... 22
11.4.01 patch release notes ...................................................... 26

Chapter 3 What's new .......................................................................... 29

OpsCenter transition (patch 11.3.04) ................................................ 29

Collect data from MFA-enabled Veritas Flex Appliance ......................... 30
UI enhancements on Reports tab ..................................................... 30
Backup Manager Management reports scope selection has policy type
filter ..................................................................................... 31
New policy for HPE StoreOnce - Gen 4 ............................................. 32
New alerts and reports .................................................................. 32
Client Summary Report (patch 11.4.02) ............................................. 33
NetBackup Job Finalized alert rule (patch 11.4.03) .............................. 34
HPE Nimble and HP 3PAR (patch 11.3.05) ........................................ 35
HPE StoreOnce supporting Gen 3 (patch 11.3.05) ............................... 35
Enhancement in Collection Status page (patch 11.4.04) ....................... 36
Export or email reports without the need for generation (patch 11.4.04)
........................................................................................... 36
ExaGrid’s Tiered Backup Storage for Backup (patch 11.4.07 and
11.5.01) ................................................................................ 38
 Contents 5

Chapter 4 Supported Systems .......................................................... 39

Portal supported operating systems ................................................. 39

Data Collector supported operating systems ...................................... 39
Supported browsers and display resolution ........................................ 40
Linux portal server: Exported and emailed reports ......................... 41

Chapter 5 Installations and Upgrades ............................................. 42

Portal installation memory requirements ............................................ 42
Performance profiles and transmitted data ......................................... 43

Chapter 6 Fixed issues ........................................................................ 44

Overview .................................................................................... 44
Fixed issues ................................................................................ 44

Chapter 7 Known Issues and Optimizations ................................. 45

Known issues .............................................................................. 45

Optimization: Customize the Linux file handle setting for large
collections ............................................................................. 46
End-of-Life (EOL) ......................................................................... 47
 Chapter 1
Introduction
This chapter includes the following topics:

■ About NetBackup IT Analytics 11.4

About NetBackup IT Analytics 11.4

The NetBackup IT Analytics 11.4 Release Notes is a cumulative document covering
the original 11.4 base release and all subsequent patch releases.

Note: For additional details refer to previous release note versions.

This release incorporates important fixes to issues that existed with the NetBackup
IT Analytics software. Many of these fixes pertain to the customer-specific issues
that have been documented in the form of technical support cases. In addition to
new features, this release offers enhancements and improvements from previous
releases.
 Chapter 2
Patch releases
This chapter includes the following topics:

■ Patch releases: NetBackup IT Analytics

Patch releases: NetBackup IT Analytics

The NetBackup IT Analytics patch release are cumulative and contain all previous
patch fixes.
If you have already applied a custom patch after upgrading to 11.4.xx contact Veritas
Support before applying one of the following patches as patch releases may reverse
the updates provided in the custom patch.

11.4.10 patch release notes

The patch release includes all the previous patches of 11.4.xx.
The following changes are included in this release.

Capacity Manager section

Not applicable in this release.

Backup Manager Data Collection section

Not applicable in this release.

Data collection section

Table 2-1 Enhancements and resolved issues

Issue Number Description

SC-66029 Resolves a vulnerability of data-sender by upgrading rust mio to 1.42.0.

 Patch releases 8
Patch releases: NetBackup IT Analytics

Reports section
Not applicable in this release.

Portal section
Table 2-2 Enhancements and resolved issues

Issue Number Description

SC-65733 Resolves an issue where NetBackup IT Analytics persist incorrect Include/Exclude date values,
if locale is not configured as per time zone on NetBackup primary server.

SC-66048 Resolves an issue of file lock on Windows host during Data Collector upgrade.

For more information, see NetBackup IT Analytics Data Collector Installation and Configuration
Guide for Veritas NetBackup > Upgrading data collector locally section.

SC-66063 Resolves an issue with DELL EMC NetWorker where NetBackup IT Analytics was not persisting
accurate details of the backup jobs.

SC-66285 NetBackup IT Analytics has reverted the patch release modifications against SC-62033 due to
implementation issues. The resolution will be provided in upcoming patch release.

SC-66569 Resolves vulnerability issue with rust-hyper by upgrading its component.

SC-66632 The Spring Security, in NetBackup IT Analytics, has been upgraded from version 5.8.12 to version
5.8.16.

SC-66753 Resolves issue of missing NetBackup jobs data due to incorrect time zone identification on
NetBackup Primary Server in a Cloudscale environments.

SC-66792 Resolves an issue with database where NetBackup IT Analytics displayed APT-DB-101647 error.
The error was displayed when persisting storage server domain value.

SC-66870 NetBackup IT Analytics now supports Apache Tomcat version 9.0.98.

SC-66901 Resolves an issue when profile was changed from English to other language, NetBackup IT
Analytics displayed error message during log in.

SC-66952 Resolves an issue with REST API : /netbackup/security/anomaly-extension of NetBackup Security

Details probe which failed with Response error code 400.
Note: Veritas recommends to upgrade to version NetBackup 10.5.0.1.

SC-67081 Resolves vulnerability issue with rust-url by upgrading by upgrading its component.

11.4.09 patch release notes

The patch release includes all the previous patches of 11.4.xx.
 Patch releases 9
Patch releases: NetBackup IT Analytics

The following changes are included in this release.

Capacity Manager section

Not applicable in this release.

Backup Manager Data Collection section

Not applicable in this release.

Data collection section

Table 2-3 Enhancements and resolved issues

Issue Number Description

SC-65652 Resolves an issue with Job Details collection and persistence, where it was overriding the source
information of Job Type to NetBackup IT Analytics's default value as Full Backup in case of invalid
schedule names.

Reports section
Table 2-4 Enhancements and resolved issues

Issue Number Description

SC-65816 Resolves an issue where the reports, that have been removed from a shared folder, were still
appearing for the users who has access to that folder.

Portal section
Table 2-5 Enhancements and resolved issues

Issue Number Description

SC-66217 Resolves an issue with Assign Attributes Values to Objects dialogue box where the user was not
able to edit the last row due to insufficient padding or margin at the bottom the grid.

SC-66200 Resolves an issue of failure in test connection with an error message.

For more information on steps to resolve this issue, see NetBackup IT Analytics User guide >
Trouble shoot the portal > Troubleshot test connection locale issue section.

SC-65924 Resolves an issue with FETB data collection. NetBackup IT Analytics incorrectly persisted the
client display name when running the FETB data collection with
ENABLE_HOST_DISP_NAME_UPD_FROM_FETB parameter enabled.

SC-65676 Resolves an issue in case of replication import Job where NetBackup IT Analytics incorrectly
mapped the target primary server to diskpool of source.
 Patch releases 10
Patch releases: NetBackup IT Analytics

Table 2-5 Enhancements and resolved issues (continued)

Issue Number Description

SC-65654 Resolves an issue occurred during the portal upgrade where the data collector upgrade failed
and an error message Collector upgrade with failure to remove osuuid.exe was displayed.

SC-65653 Resolves an issue where the Inventory and Media probes were failing.

SC-65482 The component protobuf-java has been upgraded from version 3.21.12 to 3.25.5 to resolve the
BlackDuck Hub scan vulnerability.

SC-65140 Resolves an issue where NetBackup IT Analytics displayed Backup Policies probe error message
as Unknown Veritas NetBackup policy type Name from FETB Collection.

SC-64029 Resolves an issue with all the backup sessions collected via the Protection Sources probe of the
Rubrik Cloud Data Management policy were either ignored or not persisted.

SC-62671 Resolves an issue of base views not visible in RTD for each and every SDK DP backup product.

SC-66056 NetBackup IT Analytics now supports Amazon Corretto version 17.0.13.11.1.

SC-66523 NetBackup IT Analytics now supports Apache Tomcat version 9.0.97.

SC-64214 A new utility resetPermissions.sh is incorporated in NetBackup IT Analytics to correct any user
group permission related NetBackup IT Analytics Portal files and directory on Linux platform.

SC-64376 Resolves the parsing issue of the Rubrik API response due to which the data collection was
failing.

11.4.08 patch release notes

The patch release includes all the previous patches of 11.4.xx.

Capacity Manager section

Not applicable in this release.

Backup Manager Data Collection section

Table 2-6 Enhancements and resolved issues

Issue Number Description

SC-64884 NetBackup IT Analytics now supports Dell EMC NetWorker Backup & Recovery version 19.9.

SC-64902 NetBackup IT Analytics now supports EMC Avamar version 19.10.

 Patch releases 11
Patch releases: NetBackup IT Analytics

Data collection section

Table 2-7 Enhancements and resolved issues

Issue Number Description

SC-64253 Resolves an issue with historic data collection which failed when the date range was more than
48 hours.

A new advance parameter HISTORIC_TIME_INTERVAL_HOURS is incorporated.

For more information for its configuration and example, see NetBackup IT Analytics User Guide
> Customize with advanced parameter > General Data Collection advanced parameter >
HISTORIC_TIME_INTERVAL_HOURS section.

SC-64393 The purging process in NetBackup IT Analytics is enhanced to improve the performance of the
data collection process.

SC-65126 Resolves an issue where NetBackup IT Analytics displayed incorrect IP address of the hostname
in the log file when checkinstall script was executed for data collection.

SC-65160 Resolves an issue with data collection of HP3 Par Meta Data Child Thread probe. NetBackup IT
Analytics failed to persist the data and displayed error message [APT-DB-109189] - ORA-06502:
PL/SQL: numeric or value error: number precision too large.

SC-65353 Resolves an issue where NetBackup IT Analytics displayed an error message as DELL EMC
Networker : Duplicate jobs of object type 'Directory'.

Reports section
Table 2-8 Enhancements and resolved issues

Issue Number Description

SC-64611 Resolves an issue where the FETB column in NetBackup Client FETB report was incorrectly
formatted.

SC-65091 Resolves an issue with Tape Media summary report. After saving the report template with filters,
NetBackup IT Analytics displayed error message when accessing the report.

SC-65481 Resolves an issue with Reports in NetBackup IT Analytics. When a report is getting generated,
user was not able to generate another report by clicking Select Report.

SC-65830 Resolves an issue with Storage Array Overview and Array Capacity & Utilization reports. There
was mismatch of the data displayed for Array details probe.
 Patch releases 12
Patch releases: NetBackup IT Analytics

Portal section
Table 2-9 Enhancements and resolved issues

Issue Number Description

SC-58361 ALTA now supports Spring Boot and its dependencies of version 3.3.3.

SC-63747 NetBackup IT Analytics is enhanced to support Jackson-databind and Jackson-core version

2.16.0.

SC-64318 Resolves an issue of license installation failure on Windows OS when the PowerShell constrain
mode was enabled.

SC-64783 NetBackup IT Analytics now supports retail price API for Azure billing replacing the previous
RateCard API.

For more information of the new API, see https://prices.azure.com/api/retail/prices

SC-64867 Resolves an issue with REST API : /netbackup/security/anomaly-extension of NetBackup Security

Details probe which failed with Response error code 400.

SC-65022 The following 2 issues are resolved:

■ Corrected the column mapping of SQL table apt_v_host_memory.

■ Resolved the discrepancy of virtual_memoru_used_kb column from
apt_v_host_memory_con_log SQL view. The total allocated memory was being referred as
used memory.

SC-65142 NetBackup IT Analytics is enhanced to incorporate a new column backup_server_type to the

apt_v_server SQL view. In the report filter, using bakup_server_type decrease the query output
time instead of using server_type_name.

Also a column lifecycle_policy_version is added to the apt_v_nbu_lifecycle_policy SQL view.

SC-65251 Resolves an issue with portal upgrade where the upgrade utility does not perform check for the
correct disk space requirement for successful upgrade.

SC-66043 Resolves an issue of host where the display_name was getting updated with the asset display
name during the Job Details probe collection.

11.4.07 patch release notes

The patch release includes all the previous patches of 11.4.xx.

Capacity Manager section

Not applicable in this release.
 Patch releases 13
Patch releases: NetBackup IT Analytics

Backup Manager Data Collection section

Table 2-10 Enhancements and resolved issues

Issue Number Description

SC-64597 Resolves an issue where NetBackup IT Analytics displayed short version of the EMC Data Domain
operating system in few reports.

SC-52840 NetBackup IT Analytics now supports ExaGrid’s Tiered Backup Storage for Backup. For more
information, see Whats New section in release notes document.

Data collection section

Table 2-11 Enhancements and resolved issues

Issue Number Description

SC-64393 The purging process in NetBackup IT Analytics is enhanced to improve the performance of the
data collection process.

Reports
Table 2-12 Enhancements and resolved issues

Issue Number Description

SC-63275 Resolves an issue with delayed job processing of Job Details Probe due to which incorrect data
was displayed in Backup Exec Job Summary report.

SC-63940 Resolves an issue when adding NetBackup Front End Size by Duration and Workload report to
the Inventory. NetBackup IT Analytics displayed an error message.

SC-64126 Resolves an issue with Anomalies Summary report where NetBackup IT Analytics displayed
error when the report scope was edited and Regenerate button was clicked.

SC-64326 Resolves an issue where NetBackup IT Analytics displayed incorrect capacity values in the report
for Data Domain.

SC-64395 Resolves an issue with solid gauge chart of Ransomware Scorecard where ITA displayed only
one color for all values instead of the configured color stops for different ranges.
 Patch releases 14
Patch releases: NetBackup IT Analytics

Portal section
Table 2-13 Enhancements and resolved issues

Issue Number Description

SC-62720 Resolves the API call issue for Storage Unit Probe. The API call returned UUIDs of the
decommissioned NNU media servers, which was incorrect.

SC-62737 Resolves an issue where incorrect data was persisted in aps_pdev table after the purging was
processed.

SC-64106 Resolves an issue where Job Details probe was failing with NumberFormatException: For input
string: "2147483648" error message.

SC-64310 Resolves an issue with the newly created user's privileges were restricted. This issues occurred
when the privileges were modified and, upon logging in, the user was unable to view the updated
privileges.

SC-64422 Resolves the prolonged execution time taken for few SQL Stored Procedures during the nightly
purging process.

SC-64466 Resolves the portal upgrade issue where the process fails when the Oracle jobs were getting
executed simultaneously.

SC-64678 Resolves an issue when the Job Details Probe was categorizing the disk-based backup data as
Tape media type, which was incorrect.

SC-64690 ALTA: Resolves an issue when NetBackup IT Analytics failed to persist the NBU Host Type value
in the database.

SC-64700 NetBackup IT Analytics is enhanced to persist CommVault job failed reason code as
cmv_reason_code in apt_cmv_reason table.

SC-63712 Resolves an issue for duplicate password policy list displayed on Domain page for default as well
as non-default password policies.

SC-64736 Resolves an issue of missing NetBackup jobs data due to incorrect time zone identification on
NetBackup Primary Server in a Flex Scale Appliance.

SC-64774 Resolves an issue with Array Details probe of Hitachi Vantara All-Flash and Hybrid Flash Storage
which failed with an error message ORA-01400.

SC-65363 Resolve the issue with ProtectionDetails probe for EMC Networker REST API calls.

11.4.05 patch release notes

The patch release includes all the previous patches of 11.4.xx.
The following changes are included in this release.
 Patch releases 15
Patch releases: NetBackup IT Analytics

Capacity Manager section

Not applicable in this release.

Backup Manager Data Collection section

Not applicable in this release.

Data collection section

Not applicable in this release.

Reports
Table 2-14 Enhancements and resolved issues

Issue Number Description

SC-35144 Resolves an issue of the error displayed in the Database Error Aggregation report with the error
number APT-DB-105311 - ORA-01400.

SC-57191 The Port Summary report is enhanced to include two new columns: Actual Speed (GB/Sec) and
Speed (GB/Sec).

SC-62707 Resolves an issue with NetBackup Host Detail Installed EEBs and Packages report. The report
did not displayed the primary server details for NetBackup Host Type field.

Portal section
Table 2-15 Enhancements and resolved issues

Issue Number Description

SC-56502 Resolves an issue of prolonged execution of finishAssetTrans process of the Host Detail Probe.

SC-60924 Lightweight Directory Access Protocol (LDAP) configuration page in NetBackup IT Analytics is
enhanced to include tooltip that displays field-specific help text.

SC-61469 Resolves an issue with Alerts when the NetBackup Down Tape Drive was inserted but the alert
was not getting generated with probes enabled and Alert configured.

SC-61866 Resolves an failure issue of Historic Events Probe of Veritas NetBackup policy.

SC-61977 Resolves an issue of database query for NetBackup Incomplete Job alert.

SC-62059 Resolves an issue with Security Details Probe and Policy Clients Probe which were failing when
Data Collector is clustered under Veritas Cluster Server (VCS).

SC-62446 Resolves an incompatibility issue of Veritas NetBackup with Event Notification Probe. In this
scenario, NetBackup IT Analytics logs a message and exits the process of executing the Event
Notification Probe with a Success message.
 Patch releases 16
Patch releases: NetBackup IT Analytics

Table 2-15 Enhancements and resolved issues (continued)

Issue Number Description

SC-62486 The data collection, using CLI method, in NetBackup IT Analytics is enhanced for NetBackup
version 10.4 and later.

SC-62667 Resolves an issue of false triggering of NetBackup Catalog Not Backed Up alert.

SC-62692 NetBackup IT Analytics now enables the users to modify the Oracle password for Linux in the
split architecture framework.

For more information, see NetBackup IT Analytics System Administrator Guide > Change Oracle
database user passwords > Modify the Oracle database user passwords for split architecture
section.

SC-62695 Resolves an issue with data collection of Storage Inventory Collection Probe where NetBackup
IT Analytics displayed a warning message.

SC-62902 Resolves a database error APT-DB-105885 - ORA-01400: cannot insert NULL into
("PORTAL"."APT_HOST_NETWORK_LOG"."NIC_NAME").

SC-62922 Resolves a database error ORA-01400: cannot insert NULL into

("PORTAL"."APT_TSM_DEVICE_CLASS"."DEVICE_CLASS_NAME") for TSM Storage Pool
data collection.

SC-63118 Resolves an issue with failure of the HP 3PAR Meta Data Child Thread probe of HP 3PAR data
collector.

SC-63169 NetBackup IT Analytics now support Apache HTTP Server version 2.4.62.

SC-63224 Resolves an issue in the Support Tool where the errors were being logged in the ReadMe.txt file
due to incorrect file paths during the download of certain configuration files.

SC-63253 Resolves an issue with License Detail Probe. NetBackup IT Analytics displayed warning message
specifically for non-root users. The issue was observed for NetBackup version 10.4 and above
with distributed collection on Windows operating system.

SC-63268 Resolves an issue with delayed data collection of Job Details Probe execution.

SC-63332 Resolves an upgrade issue from version 11.3 and 11.4 onwards for split architecture in Oracle
database. Post upgrades, the Oracle users were facing permission issues for the portal.

SC-63387 NetBackup IT Analytics now supports Apache Tomcat Java Servlet Engine version 9.0.91.

SC-63410 Resolves an issue where post portal upgrade the users were unable to access the existing Flex
Appliances Policies.

SC-63514 Resolves an issue of missing NetBackup jobs data due to incorrect time zone identification on
NetBackup Primary Server in a Flex Appliance.
 Patch releases 17
Patch releases: NetBackup IT Analytics

Table 2-15 Enhancements and resolved issues (continued)

Issue Number Description

SC-63583 Resolves the database error ORA-20813 UNKNOWN_STORAGE_POOL_EXCEPTION occurred

when executing Storage Pool Probe and Storage Pool Backup Probe Policy.

SC-63587 Resolves an issue of multiple execution for Job Details Probe, which was causing a slowdown
in the data collection process for certain jobs.

Configure the advance parameter as: SKIP_JOB_DETAILS_INET_ADDRESS_CALLS = Y.

SC-63593 Resolves an issue with NetBackup IT Analytics portal where incorrect portal and data collector
upgraded details were displayed on the Collector Updates page when the auto-upgrade was set
to ON.

SC-63599 NetBackup IT Analytics now supports Amazon Corretto Java version 17.0.12.7.1

SC-63687 Resolves a failure issue of Storage Unit Details probe for Veritas NetBackup version 9.0 or
previous versions.

11.4.04 patch release notes

The patch release includes all the previous patches of 11.4.xx.
The following changes are included in this release.

Capacity Manager section

Not applicable in this release.

Backup Manager Data Collection section

Not applicable in this release.

Data collection section

Table 2-16 Enhancements and resolved issues

Issue Number Description

SC-57791 Resolves an issue with IBM Spectrum Protect (TSM) Data Collector policy. After executing the
probe, NetBackup IT Analytics displayed data only for active sessions. However, with this
enhancement, the data for completed sessions will also be displayed.
 Patch releases 18
Patch releases: NetBackup IT Analytics

Table 2-16 Enhancements and resolved issues (continued)

Issue Number Description

SC-61544 The data collection of Rubrik in NetBackup IT Analytics is enhanced to persist with following
details:

■ Oracle database backups

■ Rubrik cluster information that includes - Country, Region, City, Capacity usage
■ Rubrik cluster's capacity usage trend

SC-61751 The reports in NetBackup IT Analytics is enhanced where you can export or email the report/s
without generating them.

For more information, See “Export or email reports without the need for generation (patch 11.4.04)”
on page 36.

SC-62694 Resolves an issue in Data Domain Filesystem Capacity & Forecast report where NetBackup IT
Analytics did not display the data for the deleted file system/s.

Reports
Table 2-17 Enhancements and resolved issues

Issue Number Description

SC-57155 Resolves an issue with the FETB reports. The reports data are now derived based on the Client
Name instead of Client ID.

SC-59476 NetBackup IT Analytics is enhanced with a new report Deduplication Size Savings Report
(Historical). This report is a deduplication report created using a Media Server Deduplication
Pool. It displays the amount of data that would have been backed up without deduplication enabled.

This report can be accessed from Backup Manager > Management Reports and it also provides
a drilldown report displaying deduplication job details.
Note: This report is equivalent to the OpsCenter Deduplication size Savings Report (Historical).

SC-61430 Resolves an issue with NetBackup Client FETB Report which displayed incorrect FETB value.

SC-61754 NetBackup IT Analytics is enhanced to display the progress while exporting the report or
downloading a file.

SC-62669 Resolves an issue in the PDF file exported from RTD. The Portal Database Views Reference
hyperlinks were not functioning if the product name had '&' character.

SC-62799 Resolves an issue with Job Summary Report. When a report filter was applied and the report
was generated, the data table overlapped the Filter Applied hyperlink when the displayed data
was overwhelming.
 Patch releases 19
Patch releases: NetBackup IT Analytics

Table 2-17 Enhancements and resolved issues (continued)

Issue Number Description

SC-62822 Resolves an issue with System Health Check and Database Queries By Highest Execution Time
reports were displaying the error message as ORA-06502: PL/SQL: numeric or value error:
character string buffer too small.

SC-63015 Resolves an issue with reports from the Recent folder. When the report/s, in Recent folder, was
executed, NetBackup IT Analytics displayed an error message.

Portal section
Table 2-18 Enhancements and resolved issues

Issue Number Description

SC-58655 The Job Finalized alert in NetBackup IT Analytics is enhanced to incorporate Policy Type and
Policy Name as an additional filter for defining the rule.

SC-59623 Resolves an issue in Collection Probe where NetBackup IT Analytics displayed warning message
on Collection Status page for the license Show command in data domain probe.

SC-60656 The following Alerts in NetBackup IT Analytics are enhanced to display the disk usage (in
percentage) in the Alert Message.

■ NetBackup Disk Volume

■ NetBackup Disk Pool

Note: The disk usage values are displayed in the Alert Details report under the Last Alert Message
column

SC-61339 The REST API v2 is enhanced to address issues against the NetBackup Policy and Cohesity
Policy.

SC-61420 Resolves an issue with REST API reportParameter object. If the value for the parameter
policyTypeList was not specified, an error was displayed.

SC-61753 Resolves an issue in Email Schedule dialog box where the existing configured email values in
the Email field were not persisted.

SC-61981 Resolves an issue when persisting Diskpool and Storage Server details. NetBackup IT Analytics
displayed database error message.

SC-62457 The Collection Status page is enhanced to incorporate Collector drop down. Search and select
the required collector in the drop down.

For more information, See “Enhancement in Collection Status page (patch 11.4.04)” on page 36.

SC-62478 Resolves an issue where NetBackup IT Analytics displayed an error message when collecting
and posting the VMware Virtual Machine Performance data.
 Patch releases 20
Patch releases: NetBackup IT Analytics

Table 2-18 Enhancements and resolved issues (continued)

Issue Number Description

SC-62658 NetBackup IT Analytics displayed an error An internal error has occurred when log into a secure
portal, in non-secure (http) method.

SC-62788 NetBackup IT Analytics is enhanced to support Upgrade as the Job Type for EMC Avamar.

SC-62790 Resolves an issue when a Storage suite is stacked on top of another Storage Suite, portal log in
attempt failed.

SC-62824 Resolves an issue in the navigation panel of Inventory module where NetBackup IT Analytics
displayed 'greater than' symbol for the objects with no data.

SC-62901 Resolves the database error ORA-12899: value too large for column.

SC-62932 Resolves an issue with customized Dashboard. When the Dashboard was edited, Short Description
and Long Description fields were not visible.

SC-63051 Resolves an issue with HPE Pure collection where the collection performs for on-demand but
fails during normal scheduled run, for both Capacity and Performance probe.

11.4.03 patch release notes

The patch release includes all the previous patches of 11.4.xx.
The following changes are included in this release.

Capacity Manager section

Not applicable in this release.

Backup Manager Data Collection section

Not applicable in this release.

Data collection section

Table 2-19 Enhancements and resolved issues

Issue Number Description

SC-60886 Data collection of NetBackup Appliances version 5.3 and above now supports MFA .

SC-52132 Resolves an issue with Historic data collection whereNetBackup IT Analytics persisted incorrect
start and end date when the locale of the user, in the user's profile, was English(UK).
 Patch releases 21
Patch releases: NetBackup IT Analytics

Reports
Table 2-20 Enhancements and resolved issues

Issue Number Description

SC-59484 NetBackup IT Analytics now supports Washington DC release of ServiceNow.

SC-58793 Resolves an issue with Mission Control for Performance report where NetBackup IT Analytics
displayed Duplicate row found in 300604 error message.

SC-60743 Resolves an issue with LUN Utilization Summary report where NetBackup IT Analytics displayed
<br/> tag as the value for the Port WWN field.

SC-60953 Resolves an issue with Switch Summary report. While editing the report scope to add a SAN
Fabric object, NetBackup IT Analytics displayed User does not have access to the resources
error message.

SC-61116 Resolves an issue with Number of Nodes drill-down column of IBM Spectrum Protect (TSM)
Policy Domains report. NetBackup IT Analytics did not displayed the Client Host Name data when
clicked Number of Nodes hyperlink.

SC-61872 Resolves an issue where NetBackup IT Analytics displayed Issue - APT-DB-108973 - Unknown
Veritas NetBackup policy type Name from FETB Collection: BigData error message in Database
Error Summary report.

SC-61982 Resolves an issue with the recently executed reports where re-execution of those reports resulted
in longer display times for the information. Apart for the recent reports, the issue also resolves
for the following reports:

■ Top Running Reports

■ Top Running Report
■ Details Report Activity
■ Summary Report Activity Detail

SC-62033 Resolves an issue with NetBackup Job Summary Report. NetBackup IT Analytics displayed NULL
value or blank in the Media Server column of the report.

Portal section
Table 2-21 Enhancements and resolved issues

Issue Number Description

SC-59753 NetBackup IT Analytics now supports AmazonCorretto17.0.11.9.1 64-bit for Windows and Linux.

SC-60657 NetBackup IT Analytics is enhanced with Alert rule for NetBackup. For more information, See
“NetBackup Job Finalized alert rule (patch 11.4.03)” on page 34..

SC-61673 NetBackup IT Analytics now supports Apache Tomcat version 9.0.89.

 Patch releases 22
Patch releases: NetBackup IT Analytics

Table 2-21 Enhancements and resolved issues (continued)

Issue Number Description

SC-62240 NetBackup IT Analytics is enhanced to support Brocade Switch FOS version 9.1.x.

SC-62244 NetBackup IT Analytics is enhanced to support Brocade Switch FOS version 9.2.x.

SC-57755 Resolves an issue of validating an invalid CRON expression. The logged error in the log file was
flagged as error, which is incorrect.

SC-61487 Resolves an issue with HCP data collection process, where the database was updating the
namespace of the wrong tenant when multiple tenants had the same namespace name.

SC-61663 Resolves a database error APT-DB-104659 of Invalid Timezone occurred during the data collection
for Dell EMC NetWorker Backup & Recovery (API).

SC-61743 NetBackup IT Analytics is enhanced to optimize the display of Inventory objects when grouped
by Attributes. The following configuration will enable the optimization:

1 Navigate to Admin tab > System Configuration.

2 click Customs Parameter.

3 Click Add. Customs Parameters dialog box is displayed.

4 Configure the values as mentioned below:

Customs Parameter Name: portal.ocn.lazyLoadAttributeChildren

Customs Parameter Value: True

SC-61869 Resolves an issue with NetApp Cluster-Mode policy. NetBackup IT Analytics displayed a database
error message instead of a warning message.

SC-61889 Resolves an issue with File Analytics files which displayed Invalid File Duplicate error message.

SC-62473 Resolves an issue with HP 3PAR when the user was not able to delete the array.

SC-62539 Resolves an issue in NetBackup IT Analytics where the login action remained enabled despite
unsuccessful login attempts.

SC-62618 Resolves an issue where NetBackup IT Analytics was persisting incorrect data in the database
for the same disk.

SC-62647 Resolves an issue with Database Views Help in SQL Template Designer. NetBackup IT Analytics
displayed incorrect categorization of SDK views under Cohesity DataProtect Views.

PVM-3877 Resolves an security vulnerability issue with Data receiver end point with respect to AES encryption.

11.4.02 patch release notes

The patch release includes all the previous patches of 11.4.xx.
 Patch releases 23
Patch releases: NetBackup IT Analytics

The following changes are included in this release.

Capacity Manager section

Table 2-22 Enhancements and resolved issues

Issue Number Description

SC-59217 Resolves an issue with Array Details probe of Hitachi vantara all flash and hybrid flash storage
data collector. The snapshot-replications and/or remote-replications APIs of Array details probe
displayed SocketTimeoutException error message.

SC-60465 Resolves an issue with Dell EMC Networker Protection Details probe. The Backup API call used
incorrect attribute to execute the process and hence the backups were not getting recorded.
Note: The issue occurs in DELLEMC_NETWORKER_LOOKBACK_DAYS advance parameter
was removed.

SC-61440 Resolves an issue of archiving for HPE StoreOnce systems which failed due to an error.

Backup Manager Data Collection section

Table 2-23 Enhancements and resolved issues

Issue Number Description

SC-60678 Resolves an issue with DELL EMC NetWorker where NetBackup IT Analytics was not persisting
accurate details of the backup jobs.

SC-61403 Resolves an issue with Dell EMC NetWorker Backup & Recovery. One of the database entity
was not getting persisted in the database.

Data collection section

Table 2-24 Enhancements and resolved issues

Issue Number Description

SC-60461 The Collection Status page contains large amount of data to display for all the data collectors.
NetBackup IT Analytics is enhanced to incorporate Collector drop-down. This enhancement
facilitates to view the data for selected data collector from the drop-down.
 Patch releases 24
Patch releases: NetBackup IT Analytics

Reports
Table 2-25 Enhancements and resolved issues

Issue Number Description

SC-55907 The Assign Privileges feature is enhanced to view and configure the accessibility of the reports
for the super user. The following reports are now available for assigning the privileges.

■ System Health Check Report

■ License Summary
■ Queries by Total Execution Time
■ Queries by Highest Execution Time
■ Queries doing full table scan
■ Capacity License Usage Details

SC-61114 Resolves an issue with My Scheduled Report feature. Add an email address to the existing
scheduled report and then click Ok, NetBackup IT Analytics does not respond nor displayed any
error message.

SC-61490 Resolved an issue with Scheduled Export on a schedule dialog box for the reports. When ${hour}
was used in the Export to the path field, the PM report folder overrides to AM. As a result, only
Twelve reports were exported instead of the intended Twenty Four reports.

SC-61822 Resolves an issue in Job Duration report. The Duration column displayed UNKNOWN as the
value instead of time unit.

Portal section
Table 2-26 Enhancements and resolved issues

Issue Number Description

SC-55882 Resolves an issue with Auto Upgrade feature of data collector. Even if the Auto-upgrade aptare.jar
and Auto-upgrade Upgrade Manager was configured as No, the data collector was getting
upgraded.

SC-56607 The portal upgrade process is enhanced by boosting the pace of upgrading internal objects.

SC-58839 The following alerts are no longer available in the Foundation release:
■ Primary Server Connection
■ Media Server Connection
■ NetBackup Catalog Space Low

SC-59235 Resolves an issue with VMWare data collector policy after upgrading to version 11.3.01. Even if
the VM and ESXi performance collection was not selected or deselected, NetBackup IT Analytics
was unable to disable VM and ESXi performance collection probes.
 Patch releases 25
Patch releases: NetBackup IT Analytics

Table 2-26 Enhancements and resolved issues (continued)

Issue Number Description

SC-59796 Resolves an issue with Storage Unit Details Probe of Veritas NetBackup using REST API.
NetBackup IT Analytics displayed an error message Unable to find data for key.
Note: The error occurred for NetBackup version 8.1.

SC-59805 Resolves an issue with NetBackup Policy. NetBackup IT Analytics persisted incorrect Storage
Life Cycle policy (SLP) details against which it was scheduled. There was a mismatch between
the schedule and SLP details.

SC-60435 Resolves an issue when local authentication failed. However, incorrect error message External
LDAP authentication successful was displayed.

SC-60649 Resolves an issue with On demand License Details Probe. When the portal was upgrade from
version 11.4.0 to 11.4.01, NetBackup IT Analytics displayed the status of the probe as warning
and an error message was displayed.

SC-60875 NetBackup IT Analytics is enhanced to support for SHA-256, SHA-384 and SHA-512 algorithms
for SNMP v3 user authentication.

SC-61009 Resolves an issue of database error displayed after upgrading the portal to version 11.4.02. The
Database Error Aggregation report displayed APT-DB-109676 and APT-DB-109189 error
messages.

SC-61021 Resolves an issue with upgradation process. Few environment variables were not getting
configured during the upgrade, hence the upgrades failed without any error message.

SC-61022 Resolves an issue with Windows Data Collector upgrades. When the Data Collector was getting
upgraded by the Upgrade Manager, the Data Collector upgradation failed.

SC-61086 The NetBackup IT Analytics dashboard is modified to match the look-and-feel of ALTA View
dashboard.

SC-61206 Resolves an issue when the database URL was in TNS.Ora format. NetBackup IT Analytics
displayed an error message in portal.log file.

SC-61400 Resolved an issue when NetBackup IT Analytics was not persisting the updated VMware cluster
name.

SC-61437 Resolves an error displayed in the portal.log file when the portal started functioning.

SC-61471 Resolves an issue with Veritas NetBackup collection where the CPU spike was observed when
NetBackup Resources Monitor was turned on. Also, this issue is resolved for CPU spikes for
Compute Resource policy.

SC-61793 Resolves an issue when the portal environment was upgraded from version 11.2.06 to 11.3.05
where the upgrade process came to a halt.
 Patch releases 26
Patch releases: NetBackup IT Analytics

11.4.01 patch release notes

The patch release includes all the previous patches of 11.4.xx.
The following changes are included in this release.

Capacity Manager section

Table 2-27 Enhancements and resolved issues

Issue Number Description

SC-60476 Resolves an issue with child thread of HP3PAR Data Collector Policy. NetBackup IT Analytics
displayed an error and failed to persist offline / inactive hosts data.

Backup Manager Data Collection section

Table 2-28 Enhancements and resolved issues

Issue Number Description

SC-56326 / The Veritas NetBackup Data Collector Job Details Probe is enhanced to persist deduplication
SC-56400 / details. The details are storage server name, storage server type, scanned, CR sent, CR sent
SC-60322 over FC, deduplication space saving, and compression space saving.

The details are available in SQL view apt_v_nbu_dedup_job_details.

SC-59458 Resolves an issue with Security Details Probe. The data was not getting collected and the probe
displayed a warning message.

For more details, see NetBackup IT Analytics Data Collector Installation Guide for Backup Manager
> Pre-Installation setup for Veritas NetBackup > Add a Veritas NetBackup Data Collector policy
section.

SC-60321 Resolves an issue with HP Data Protector Session Probe which was not functioning post portal
upgrade to version 11.3.03.

SC-60538 Resolves an issue with HP Data Protector Session Probe. In case when HP Data Protector
Session takes more than Six hours to complete, a new execution for session probe was initiated
before the current execution completes. This caused multiple session collection to run in parallel.

This fix ensures that new collection for HP Data Protection server starts only after running probe
is completed.

SC-60882 Resolves an issue with Backup Policies Probe using API. When the data collector request the
data using API Request, the request was timed out due to large amount of data.

Data collection section

Not applicable in this release.
 Patch releases 27
Patch releases: NetBackup IT Analytics

Reports
Table 2-29 Enhancements and resolved issues

Issue Number Description

SC-50163 Resolves an issue with Data Collection Performance Summary report. When drilled down on
SDK DP products to view Data Collection Performance details report, NetBackup IT Analytics
failed to display the execution period.

SC-59247 Resolves an issue with the tabular report when converted to the chart format. NetBackup IT
Analytics displayed blank drill-down report.

SC-60307 Resolves an issue with Anomalies Summary report where the report displayed the clients which
were not defined in the report scope.

SC-60555 Resolves an issue with report execution using API. When executing the reports in NetBackup IT
Analytics by configuring the page size parameter in API to more than default configured page
size in NetBackup IT Analytics, the portal page size configuration was considered instead of API
page size configuration. Now, the API page size configuration overrides the default portal page
size configuration.

Portal section
Table 2-30 Enhancements and resolved issues

Issue Number Description

SC-19434 NetBackup IT Analytics is enhanced with a new alert NetBackup Low Media available which is
equivalent to OpsCenter alert Low available media.

For more information, see NetBackup IT Analytics OpsCenter Transition > OpsCenter - NetBackup
IT Analytics alerts mapping section.

SC-19459 NetBackup IT Analytics is enhanced with a new alert NetBackup No Cleaning Tape which is
equivalent to OpsCenter alert No Cleaning Tape.

For more information, see NetBackup IT Analytics OpsCenter Transition > OpsCenter - NetBackup
IT Analytics alerts mapping section.

SC-51593 NetBackup IT Analytics is enhanced with an improved mechanism to persist the probe's states
in the database.

SC-59126 The OpsCenter transition knowledge base article is now available with updates in the NetBackup
IT Analytics Online Help.

See “OpsCenter transition (patch 11.3.04)” on page 29.

SC-59432 Resolves an issue with upgrade of Upgrade Manager resulting into Data Collector upgrade
failure. The issue occurred when the portal was upgraded from version 11.2.xx to 11.3.
 Patch releases 28
Patch releases: NetBackup IT Analytics

Table 2-30 Enhancements and resolved issues (continued)

Issue Number Description

SC-59491 Resolves an issue when executing File Analytics data collection. During the execution, the files
were getting collected on C drive instead of configured drive in fa.root attribute.
Note: For more information, see NetBackup IT Analytics System Administrator Guide > System
configuration in the portal > Custom parameters > Customizing the path and directory for File
Analytics database section.

SC-59548 Resolves an issue during portal upgrade to version 11.3.02. The data collectors which were
configured to HTTPS but were automatically re-configured to HTTP during upgrade, caused the
issue.

SC-59586 Resolves an issue with multiple Brocade Switches utilizing same connection which prevented or
interfered there by interrupting / blocking the data collection.

SC-59595 Resolves an issue with Networker policy. There was a time zone values mismatch between API
and Networker due to which an error occurred in jobs execution.

Networker now considers the time zone from serverConfig API for the processing.

SC-59800 Resolves an issue of persisting the details of the jobs such as DISK_POOL_ID and
STORAGE_SERVER_ID in the database.

SC-59990 Resolves an issue with Brocade Switch data collection where NetBackup IT Analytics displayed
Principal switch missing in the fabric warning message.

SC-60021 Resolves an issue with Ransomware Scorecard report where the Result/Score/Risk for the
following data items was not generated:

Are there any backup destinations that might run out of space and cause potential backup
failures?

SC-60218 Resolves an issue with SDK based storage products where the array's IP Address was getting
deleted from the database with an alternate collection.

SC-60573 Resolves an issue with the database duplicate rows getting persisted during for the execution of
Array Details probes.
 Chapter 3
What's new
This chapter includes the following topics:

■ OpsCenter transition (patch 11.3.04)

■ Collect data from MFA-enabled Veritas Flex Appliance

■ UI enhancements on Reports tab

■ Backup Manager Management reports scope selection has policy type filter

■ New policy for HPE StoreOnce - Gen 4

■ New alerts and reports

■ Client Summary Report (patch 11.4.02)

■ NetBackup Job Finalized alert rule (patch 11.4.03)

■ HPE Nimble and HP 3PAR (patch 11.3.05)

■ HPE StoreOnce supporting Gen 3 (patch 11.3.05)

■ Enhancement in Collection Status page (patch 11.4.04)

■ Export or email reports without the need for generation (patch 11.4.04)

■ ExaGrid’s Tiered Backup Storage for Backup (patch 11.4.07 and 11.5.01)

OpsCenter transition (patch 11.3.04)

The OpsCenter transition knowledge base article is now available with updates in
the NetBackup IT Analytics Online Help.
Log in to the NetBackup IT Analytics portal, click Online Help and the Help menu
is displayed. Click OpsCenter transition help sub-menu item.
 What's new 30
Collect data from MFA-enabled Veritas Flex Appliance

Collect data from MFA-enabled Veritas Flex

Appliance
Multi-factor authentication (MFA) is enabled from Flex Appliance v4.0. The Data
Collector policy is enhanced to access MFA-enabled Veritas Flex Appliance through
a secret key along with the user credentials provided during the policy configuration.
The policy configuration pop-up now has an additional field to enter a secret key
for the MFA-enabled appliance. The secret key is generated and stored with the
user credentials while providing access to MFA-enabled Veritas Flex Appliance.
The same secret key and credentials can be used to configure the NetBackup IT
Analytics Veritas Flex Appliance Data Collector policy.
Any edits made to the profile of MFA-enabled Veritas Flex Appliance user generates
a new secret key. Remember to update the new key in NetBackup IT Analytics
Veritas Flex Appliance policy if the same user credentials are configured in the
policy.

UI enhancements on Reports tab

The following UI enhancements have been introduced on Reports tab in this release.

Dashboard enhancements
A new Create Dashboard button is added on the Reports tab. It launches a blank
dashboard on which you can drag and drop the reports that you want to include.
The Show me how link plays a short video on how you can add reports to the
dashboard. Every time you drag and drop a report on the dashboard, it highlights
the available drop location. Also, as you drag your mouse pointer up and down over
the dashboard area, it scrolls with the pointer movement.

New navigation to your saved reports

The reports navigation contains only two high level groups - Home and Cloud.
Recent and Shared reports along with other reports will appear under the Home
 What's new 31
Backup Manager Management reports scope selection has policy type filter

group going forward. Also, the shared reports will appear under Shared by You
and Shared with You folders based on the sharing mode.

Backup Manager Management reports scope

selection has policy type filter
New Policy Type filter is introduced on the Scope Selector pop-up of the Backup
Manager Management reports. The report data will be filtered based on the
selections within the filter. If no filter is selected, report will be generated for all the
policies listed within the Policy Type filter.
The Policy Type filter is currently added to the scope selector of the following
Backup Manager Management reports scope selection:
■ NetBackup AIR Replication Import Jobs
■ Running and Queued Job Summary
■ Consecutive Errors
 What's new 32
New policy for HPE StoreOnce - Gen 4

■ Error Log Summary

■ Error Log Summary by Policy
■ Error Log Summary by Server
■ Job Volume Summary
■ Job Summary
■ NetBackup Policies
This filter is available only for NetBackup product reports currently. For other
NetBackup specific reports, the field can be added to the scope selector using steps
described under Work with the dynamic template designer section of the User
Guide.

New policy for HPE StoreOnce - Gen 4

A new storage policy is added to collect data from HPE StoreOnce storage arrays.
It supports data collection from 56xx, 52xx, and 36xx.
The policy collects:
■ Asset level information: Make, Model, Array name, IP address(es), Serial
Numbers, OS/firmware level, CPU, RAM, IO configuration, licensing details.
■ Storage level information: Overall storage configuration and overall storage
capacity statistics such as RAW/allocated (available)/consumed (used) and free
capacity.
■ Asset configuration: Service sets, virtual devices (VTLs, Catalyst stores, NFS,
and so on), and related details such as WWN mapping for VTL, capacity statistics
and more.

New alerts and reports

The following new alerts and reports are introduced in this release.

Table 3-1 New NetBackup IT Analytics alerts

New NetBackup IT Analytics Description Equivalent OpsCenter alert

Alert

NetBackup Appliance Hardware Alerts on selected NetBackup Primary Servers's Appliance Hardware Failure
Failure appliance hardware failure on details like
Controller, Disk, Fan, Power, Connection,
Temperature, Volume and Volume group.
 What's new 33
Client Summary Report (patch 11.4.02)

Table 3-1 New NetBackup IT Analytics alerts (continued)

New NetBackup IT Analytics Description Equivalent OpsCenter alert

Alert

NetBackup Media Required for Alerts when a NetBackup restore operation Media Required for Restore
Restore cannot complete due to unavailability of media,
depending on the scope selected while setting
up the alert.

NetBackup Suspended Media Alerts when any media on the selected server(s) Suspended Media
has changed status to suspended.

NetBackup High Suspended Alerts on selected NetBackup Primary Servers High Suspended Media
Media that have a high number of associated
suspended media.

NetBackup Exceeded Max Media Alerts when a media exceeds the threshold Exceeded Max Media Mounts
Mounts number of mounts.

Table 3-2 New NetBackup IT Analytics reports

New NetBackup IT Analytics Description Equivalent OpsCenter

report report

Job Status Summary by Client This report shows a status summary of backup NetBackup Job Success by
jobs for the selected clients.The table shows Client
totals for successful, partially successful, and
failed jobs for each client that was selected in
the scope.

NetBackup Job Status Summary Alerts when a NetBackup restore operation Job Success rate by policy type
by Policy Type cannot complete due to unavailability of media, (Graphical and Tabular)
depending on the scope selected while setting
up the alert.

HPE XP Efficiency Summary This report displays the summarized view of the None
HPE XP operational efficiency.

HPE XP Dynamic Provisioning This report displays the virtual volumes for data None
Pool storage with actual capacity available.

Client Summary Report (patch 11.4.02)

This report summarizes several parameters for each client based on the selected
report scope and activities. You can use drill down links to view client detail reports
for many of the columns in the table.
 What's new 34
NetBackup Job Finalized alert rule (patch 11.4.03)

This report is located here: Backup Manager > Management Reports > Client
Summary Report. See NetBackup IT Analytics Report Reference Guide for more
details.

NetBackup Job Finalized alert rule (patch 11.4.03)

NetBackup IT Analytics is enhanced with a new rule NetBackup Job Finalized
Successful. Using this rule, you can configure alerts for the jobs which are
successfully completed.
The alerts can be configured on successful NetBackup jobs for the selected Policy,
Policy Type, Job Type, and NetBackup server.

Warning: NetBackup IT Analytics recommends to outline the scope of the alert

using the Scope dialog box. If the scope criteria is NOT restricted or well-defined,
it will potentially cause numerous alerts.
 What's new 35
HPE Nimble and HP 3PAR (patch 11.3.05)

For example: In the scope dialog box, if the Policy Type, Primary Server name,
and/or Policy is NOT defined, and only Job Type as Full Backup is defined,
NetBackup IT Analytics will generate numerous alerts for all servers, policies, and
policy types.
Alerts can only be set up with the Primary Server and Job Type parameters, with
the Job Type having a lower number of associated jobs in NetBackup. For example,
Deployment.

HPE Nimble and HP 3PAR (patch 11.3.05)

NetBackup IT Analytics is enhanced to support the collection of HPE Alletra using
the following policy probes.
■ HPE Nimble: HPE Alletra 6000 and HPE Alletra 5000
■ HP 3PAR: HPE Alletra 9000 and HPE GreenLake for Block

HPE StoreOnce supporting Gen 3 (patch 11.3.05)

A new storage policy is added to collect data from HPE StoreOnce storage arrays.
It supports data collection from 6600, 6500, and B6200.
The policy collects:
■ Asset level information: Make, Model, Array name, IP address(es), Serial
Numbers, OS/firmware level, CPU, RAM, IO configuration, licensing details.
 What's new 36
Enhancement in Collection Status page (patch 11.4.04)

■ Storage level information: overall storage configuration, and overall storage

capacity statistics: RAW/allocated (available)/consumed (used)/free capacity.
■ Asset configuration: Service sets, virtual devices (VTLs, Catalyst stores, NFS,
etc), and related details such as WWN mapping for VTL, capacity statistics etc

Note: NetBackup IT Analytics now supports Gen3 and Gen4 HPE StoreOnce.

Enhancement in Collection Status page (patch

11.4.04)
The Collection Status page in NetBackup IT Analytics is enhanced to incorporate
Collector drop-down. Now, you can search and select the collector from the Collector
drop-down.
Navigate to Admin tab > click Data Collection > Collection Status. Collection Status
page is displayed.

Export or email reports without the need for

generation (patch 11.4.04)
NetBackup IT Analytics is enhanced to export or email the reports, from My Reports
page, even without generating the reports.

Email report
Select the report and click Email. Email Report dialog box is displayed.
 What's new 37
Export or email reports without the need for generation (patch 11.4.04)

Export report
Select the report and click Export. Export Report dialog box is displayed.

Note: You can export the saved reports of type DTD, RTD, or product-shipped
reports.
 What's new 38
ExaGrid’s Tiered Backup Storage for Backup (patch 11.4.07 and 11.5.01)

ExaGrid’s Tiered Backup Storage for Backup

(patch 11.4.07 and 11.5.01)
NetBackup IT Analytics now supports ExaGrid with subsystem TieredBackupStorage
version 6.4 and above.
For more information on configuration, see NetBackup IT Analytics Certified
Configuration Guide > Backup Manager Configuration > Backup solutions and
versions section.
For more information on adding the policy and configuration, see NetBackup IT
Analytics Data Collector Installation Guide for Backup Manager > Pre-installation
setup for ExaGrid section.
 Chapter 4
Supported Systems
This chapter includes the following topics:

■ Portal supported operating systems

■ Data Collector supported operating systems

■ Supported browsers and display resolution

Portal supported operating systems

The Portal supports the following 64-bit platforms:

Table 4-1 Portal Supported Operating Systems

Operating Systems Version

CentOS 7

Red Hat Enterprise Linux 7, 8, and 9 (update 2, 3, and 4)

SUSE Linux Enterprise SUSE 12 SP3, SUSE 12 SP4, SUSE 12 SP5, SUSE 15
SP4

Windows 2016, 2019, 2022

OEL 7 and 8

Data Collector supported operating systems

Install the Data Collector on a virtual machine (VM). The following 64-bit platforms
are supported:
 Supported Systems 40
Supported browsers and display resolution

Table 4-2 Data Collector supported operating systems

Operating System Version

Windows Server (Recommended) 2016, 2019, 2022

CentOS 7

Red Hat Enterprise Linux 7, 8, 9

SUSE Linux Enterprise 12 SP3, 12 SP4, 12 SP5, 15 SP4

OEL 7, 8

Supported browsers and display resolution

Display Resolution: The minimum resolution for the Portal is 1280 x 768 px.
The Portal was certified on the following browsers. Please note that if you are using
other versions of these browsers your user experience may vary:

Table 4-3 Supported Browsers

Browser Apple Macintosh Microsoft Windows Linux

Microsoft Edge Version

119.0.2151.58 (Official build)
(64-bit)

Google Chrome Version

119.0.6045.125 (Official Build)
(64-bit)

Apple Safari 16.6 or later

Browser performance
Several factors can impact web browser performance and behavior, such as:
■ Client memory size and free memory
■ Number of objects to be displayed in the Inventory
■ Volume of data to be displayed
■ Browser vendor (such as Chrome or Edge) and version
The Portal is designed to handle data in large-scale environments, however, your
browser vendor/version may not be able to render all the objects. If your browser
 Supported Systems 41
Supported browsers and display resolution

cannot accommodate the volume, you can reduce the total number of items
displayed in the Inventory, or try a different browser.
For larger data sets, use a Google Chrome browser for an optimal experience.
Based on browser performance testing using very large data sets, Firefox and IE
are supported, but the performance may be degraded.

Compatibility mode
For supported browsers, some windows may not display properly if you are running
in compatibility mode rather than the preferred standard mode. Steps to change
from compatibility mode to standard mode can be found by searching the Help in
your vendor-specific browser window.

Linux portal server: Exported and emailed reports

On a Linux Portal server, to ensure proper rendering of reports that are emailed or
exported as HTML images or PDF files, a graphics manager such as X Virtual
Frame Buffer (Xvfb) is required. Contact your IT organization to configure this
capability, if you plan to export/email reports as HTML images or as PDF files.
 Chapter 5
Installations and Upgrades
This chapter includes the following topics:

■ Portal installation memory requirements

■ Performance profiles and transmitted data

Portal installation memory requirements

For new Portal installations, the minimum server memory requirement is 32 GB.
Oracle database requires a minimum of 24 GB of memory. Portal installations will
fail if sufficient memory resources are not available on the Portal server.
The Portal Installation software checks the following resources:
■ Total physical memory (physical + virtual) must be greater than 24 GB, otherwise
Oracle will fail to start. Add more physical memory to the Portal server. [Windows
and Linux OS]
■ Windows Virtual Memory must be 24 GB or greater, otherwise Oracle will fail
to start. Increase the size of the virual memory if required (Windows > System
> Advanced System Settings > Advanced tab > Settings > Advanced tab
> click Change) [Windows Only]
■ Total temporary file system (tmpfs) memory must be 24 GB or greater, otherwise
Oracle will fail to start. Increase the size of tmpfs, typically in /etc/fstab. [Linux
OS only]
■ Shared memory (kernel.shmmax parameter) must be 12 GB or greater, otherwise
Oracle will fail to start. Increase the value of the shmmax parameter, typically
in /etc/sysctl.conf. After increasing the value for the shmmax parameter, execute:
sysctl -p [Linux OS only]
■ Swap space of minimum 16 GB must be created. [Linux OS only]
 Installations and Upgrades 43
Performance profiles and transmitted data

For portal installation and upgrade steps, see the following sections of the respective
NetBackup IT Analytics Installation and Upgrade Guide:
■ Windows: Install NetBackup IT Analytics Portal on a Windows server and
Upgrade NetBackup IT Analytics Portal on Windows.
■ Linux:Install NetBackup IT Analytics Portal on a Linux server and Upgrade
NetBackup IT Analytics Portal on Linux.

Performance profiles and transmitted data

Performance profiles are securely transmitted (over https) as anonymous and
aggregated with other customers’ profile data in Profile Central--the community
pool is hosted, which is then imported into a customer’s profile for reporting
purposes. This import/export task occurs in a single, daily scheduled Portal process.
Using the aggregated community profiles, companies can better gauge if the metrics
collected in their environments are within a normal performance range. Profile data
cannot be associated with any contributor. No company or environment-specific
details, such as storage array or server names, are transmitted. No personally
identifiable information is collected, used, or disclosed.

Note: To enable participation in Community Performance Profiling Cloud Policies,

an authorized representative of your company must opt-in. Profile data cannot be
associated with any contributor. No company or environment-specific details, such
as storage array or server names, are transmitted. No personally identifiable
information is collected, used, or disclosed. Note that you can opt-out at any time.
 Chapter 6
Fixed issues
This chapter includes the following topics:

■ Overview

■ Fixed issues

Overview
The 11.4 release includes all patch release fixes of version 11.3.

Fixed issues
Table 6-1 Fixed issues

Issue Number Description

SC-59092 Resolves an issue around more than one systemctl service profiles managing oracle service
simultaneously by deleting unwanted profiles during install and upgrade.

SC-58784 The Oracle SQL Health Check tool shipped under /opt/aptare/database/tools/sqlhc.zip
(Linux) and c:\opt\oracle\database\tools\sqlhc.zip (Windows) is corrupt. From
NetBackup IT Analytics 11.4, the tool is shipped under:

■ Linux: /opt/aptare/database/tools/sqlhc/
■ Windows: c:\opt\oracle\database\tools\sqlhc\
 Chapter 7
Known Issues and
Optimizations
This chapter includes the following topics:

■ Known issues

■ Optimization: Customize the Linux file handle setting for large collections

■ End-of-Life (EOL)

Known issues
The following known issues are present in this release.

Table 7-1 NetBackup IT Analytics 11.4 Known Issues

Issue Number Description

SC-43138 The Performance Statistics probe of the Veritas Flex Appliance policy is unable
to collect the node disk statistics details, as node_disk_% metrics are temporarily
restricted in Flex Appliance /metric/federate API response

SC-48735 Sometimes probe data collection ends with a warning. This issue is observed
on Flex Appliance logout operation which sometime fails with the response code
502 Bad Gateway. Collection of probe is not affected and shows collection status
as warning, since this is logout operation which gets executed post data
collection.
 Known Issues and Optimizations 46
Optimization: Customize the Linux file handle setting for large collections

Table 7-1 NetBackup IT Analytics 11.4 Known Issues (continued)

Issue Number Description

SC-31736 File Analytics can be enabled either from the Host File Analytics policy or through
NetBackup File Analytics policy. If you enable both for the same host, then the
data appearing in the reports will not be accurate.

Hence, ensure you configure File Analytics for a given host only in one policy,
preferably through the NetBackup File Analytics policy.

SC-40668 NetBackup IT Analytics Portal with Foundation licenses displays host groups
that are unrelated with Veritas NetBackup under HostGroups Menu in Admin
tab.

You can ignore the Non-NetBackup hosts groups.

SC-41008 When a license is expired, consumed count on the license report may not show
correct value.

SC-31099 In case of Hyper-V Intelligent policy, the client name returned by Veritas Backup
Manager is always VM UUID, regardless of the Primary VM Identifier of the
Hyper-V Virtual Machine, which causes failure in collection of file metadata. This
behavior also leads to IT Analytics reporting some or all such clients as
unprotected.

SC-31525 NetBackup IT Analytics Portal installed on a Linux host will log an invalid data
growth exception if the host has two or more folders with the same name in the
root directory. For example, folder names /boot and /BOOT will log the exception
even though the letter case is different in both the names.

SC-32319 File Analytics Collection Status report displays the same File Count value for
both Current Collection and Previous Collection.

Optimization: Customize the Linux file handle

setting for large collections
Certain environments may require optimizations to improve performance or to
accommodate a large number of data collection policies.
In Linux, a portion of memory is designated for file handles, which is the mechanism
used to determine the number of files that can be open at one time. The default
value is 1024. For large collection policy environments, this number may need to
be increased to 8192 so that the collector does not exceed the open file handle
limit. A large environment is characterized as any collector that is collecting from
20 or more subsystems, such as 20+ TSM instances or 20+ unique arrays.
To change the number of file handles, take the following steps.
 Known Issues and Optimizations 47
End-of-Life (EOL)

1. On the Linux Data Collector server, edit /etc/security/limits.conf and at the

end of the file, add these lines.

root soft nofile 8192

root hard nofile 8192

2. Log out and log back in as root to execute the following commands to validate
all values have been set to 8192.

ulimit -n
ulimit -Hn
ulimit -Sn

3. Restart the Data Collector.

End-of-Life (EOL)
Starting with the next patch release of NetBackup IT Analytics, support is
discontinued for the following features, functionality, OS platforms, and database:
The Data Collection and reporting functionality for the following version of Cohesity
Data Protect and Veritas NetBackup will be discontinued and support for these
version(s) will no longer available.
■ Cohesity: 4.x, 5.x, 6.3.x
■ Veritas Netbackup: 7.7.1, 7.7.2, 7.7.3, 8.0
The support for EMC NetWorker Data Collection functionality will be discontinued.
However, the support for Dell EMC NetWorker Backup & Replication will continue.