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Chapter 4

Chapter 4 presents the results and discussions of a research study, focusing on the profiles of respondents categorized by age, gender, and civil status. It also assesses commuters' satisfaction with the LRT based on factors such as convenience, safety, payment systems, facilities, and employees, with data illustrated in various tables. Additionally, the chapter explores significant differences in satisfaction levels based on demographic groupings.

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9 views4 pages

Chapter 4

Chapter 4 presents the results and discussions of a research study, focusing on the profiles of respondents categorized by age, gender, and civil status. It also assesses commuters' satisfaction with the LRT based on factors such as convenience, safety, payment systems, facilities, and employees, with data illustrated in various tables. Additionally, the chapter explores significant differences in satisfaction levels based on demographic groupings.

Uploaded by

ricbulokis
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Chapter 4

RESULTS AND DISCUSSION

This Chapter presents, analyzes and interprets the data collected through the

research instruments used the following presentations, analyses and

interpretations were illustrated similarly to the appearance of information in the

questionnaire.

I. Profile of the Respondents

1.1. Age

Table 1 below shows the frequency and percent distribution of the

respondents profile according to age.

Table 1

Frequency and Percent Distribution of the


Respondents in terms of Age

Age Frequency Percent


15 years old and below
16-25 years old
26-35 years old
36-45 years old
46-59 years old
60 and above
Total

The respondents who answered 16 years old and below were _________,
1.2. Gender

Table 2 shows the frequency and percent distribution of the respondents’

profile according to gender.

1.3. Civil Status

Table 3 shows the frequency and percent distribution of the respondents’

profile according to status.

II. Assessment on lever of Commuters’ Satisfaction

2.1. Convenience

Table 4 presents the level of commuters’ satisfaction on LRT’s Convenience.

Table 4

Level of Satisfaction on LRT’s Convenience

Weighted Verbal
2.1. General Factions
Mean Interpretation
2.1.1. Enough Space for the
volume of passengers everyday
2.1.2. Enough vending machines for
the volume of passengers
2.1.3. Convenience on train
station
GRAND MEAN

(Analysis) Ex. 221 respondents were satisfied at score of ___ on LRT’s based on

its 2.1.1., 2.1.2., 2.1.3. as shown in table 4 ___ got the highest rating…..

2.2. Safety
2.3. Payment System

2.4. Facilities

2.5. Employees

III. Significant Difference

3.1.

Table 9 on the following page presents the significant difference on level of

satisfaction on LRT when respondents are grouped according to age.

Table 9

Significance Difference on Level of Satisfaction on LRT 2 when


Respondents are Grouped by Age

F-value P-value Decision Remarks


3.1.1. Convenience
3.1.2. Safety
3.1.3. Payment System
3.1.4. Facilities
3.1.5. Employees

As exhibited in Table 9, for the convenience the F-value is ___ and P-value

is ___, for safety the F-value is ___, and the P-value is ___, for payment system

the F-value is ___ and the P-value is ___, for facilities the F-value is ___ and the

P-value is ___, for the employees the F-value is ___ and the P-value is ___.
3.2.

Table 10 presents the significant difference on level of satisfaction on LRT 2

when respondents are grouped according to genders.

3.3.

Table 11 shows the significant difference on level of Satisfaction on LRT 2

when respondents are grouped according to Civil Status.

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