Activity 8.
a. Job Description for a Shop Assistant
Job Title: Shop Assistant
Location: [Insert Location]
Reports To: Store Manager
Job Summary:
The Shop Assistant helps customers, processes sales, keeps the store tidy,
and manages inventory.
Key Responsibilities:
● Greet and assist customers.
● Process sales transactions.
● Maintain store cleanliness.
● Restock shelves.
● Handle customer inquiries.
b. Job Specification for a Shop Assistant
Essential Requirements:
● Education: High school diploma.
● Skills:
● Good communication.
● Basic math skills.
● Teamwork ability.
Desirable Requirements:
● Experience: Retail experience is a plus.
● Skills:
● Familiarity with cash registers.
● Interest in store products.
c. Importance of Job Description and Job Specification
● Job Description: Clarifies what the job involves.
● Job Specification: Lists the skills and qualities needed.
How They Help in Recruitment:
● They attract suitable candidates who understand the role.
● They ensure candidates meet the necessary requirements, leading to
better job matches.