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IT Health Check Workflow

The IT Infrastructure Health Check Workflow outlines a systematic approach to assess and improve the health of IT systems across four sites. It includes defining objectives, collecting data, conducting assessments, reporting findings, planning remediation, and establishing continuous monitoring. The process aims to ensure compliance, enhance performance, and address potential issues effectively.

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17 views2 pages

IT Health Check Workflow

The IT Infrastructure Health Check Workflow outlines a systematic approach to assess and improve the health of IT systems across four sites. It includes defining objectives, collecting data, conducting assessments, reporting findings, planning remediation, and establishing continuous monitoring. The process aims to ensure compliance, enhance performance, and address potential issues effectively.

Uploaded by

abdallahhabbati
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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IT Infrastructure Health Check Workflow

1. Define Scope and Objectives

 Identify Systems and Components: Determine which parts of your infrastructure


(e.g., servers, networks, applications) will be assessed.
 Goals: This health check will ensure that the system is compliant, and all the
components are healthy.
 Determine Assessment Type: The assessment will be internally in 4 sites, Data
center and 3 outlets

2. Data Collection

 Inventory Assets: Due Diligence has been shared with the client to fill all the devices
that are covered under AMC Contract.
 Gather Documentation: Collect existing policies, configurations, and network
diagrams.
 Utilize Monitoring Tools: Employ tools to collect real-time data on system
performance and security logs.

3. Assessment and Analysis

 Hardware Evaluation: Check for aging equipment, capacity issues, and physical
damages.
 Software Review: Ensure all software is up-to-date and properly licensed.
 Network Analysis: Assess network performance, bandwidth utilization, and security
configurations.
 Security Assessment: Evaluate firewall settings, antivirus status, user access controls,
and patch management.
 Compliance Check: Verify adherence to relevant regulations and standards.

4. Reporting

 Document Findings: Summarize issues identified, their potential impact, and areas of
non-compliance.
 Provide Recommendations: Suggest actionable steps to remediate identified issues.
 Prioritize Actions: Rank recommendations based on risk level and organizational
impact.

5. Remediation Planning

 Develop Action Plans: Create detailed plans for addressing each identified issue,
including timelines and responsible parties.
 Allocate Resources: Determine necessary resources (e.g., budget, personnel) for
remediation efforts.
 Implement Changes: Execute the remediation plans, ensuring minimal disruption to
operations

6. Continuous Monitoring and Improvement


 Establish Monitoring Protocols: Set up continuous monitoring to detect future
issues promptly.
 Schedule Regular Assessments: Plan periodic health checks to maintain
infrastructure integrity.
 Update Documentation: Keep all records current to reflect changes and
improvements made.

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