MYMSC.

COM
ECOMMERCE
Table of Contents
1. Introduction 3

2. myMSC.com Registration 3

3. myMSC Login Dashboard 7

4. Menu Items 8

5. eCOMMERCE 8
5.2 eBOOKING 8
5.2.1 eBOOKING Status 17
5.3 Shipping Instruction 18
5.3.1 eSI Status 26

6. Documents 27
6.1 Arrival Notice 27
6.2 Non-Negotiable Bill of Lading 27
6.3 Booking Confirmation 28
6.4 Invoice 28
6.5 NVOCC AMS Declaration Status 28
6.6 Import Delivery Order Error! Bookmark not defined.

7. Tracking 30
7.1 Bill of Lading Container Status 30
7.2 Vessel Port Information 30

8. Vessel 31
8.1 Cut-Off By Booking 31
8.2 Cut-Off By Port 31
8.3 Cut-Off By Rail Ramp 31
8.4 Exchange Rate 32

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1. INTRODUCTION

MSC provides a secure portal allowing 24/7 access to our customers and vendors for their operational and financial
Information. It is a DIY (Do it Yourself) portal where as a user you can send eBooking request, eShipping Instructions,
track and trace your shipment etc.
This new tool is part of an ongoing global initiative to provide our customers greater visibility of shipments, allowing
access to documents like Arrival Notice, Delivery Order, Booking Confirmation and Operational Information’s like
Cut-off by Port etc.

2. myMSC.COM REGISTRATION

There are two ways of accessing myMSC.com.

a. Visit https://www.msc.com/ and click ‘myMSC’ from the main menu.

Figure 1: MSC Website

b. Connect directly to the portal at: https://www.mymsc.com/Link/

Figure 2: myMSC Log in Page

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Click on the ‘Sign Up’ button and enter the displayed text and click ‘Continue’.

Figure 3: Human Response Test

Please read the ‘Terms and Conditions’ carefully and click on ‘Accept’ to proceed with the registration process.

Figure 4: Privacy Statement

Specify the essential information’s to proceed with the user registration and click ‘Next’.

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 Figure 5: Personal Details

Select the country of your agency of contact which you do locally business with. In addition to the selected
agencies, access for filing the SOLAS VGM declaration will be granted by default.

Figure 6: Agency Registration

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Click on the ‘Next’ button and verify the information’s you have provided before submission.

Figure 7: Register - Personal Details

Click on ‘Submit’ to complete the registration process.

Figure 8: Registration Completed

You will receive an email in your registered email ID upon successful registration with myMSC site followed by
‘myMSC: Account Activation’ to activate your account.

Figure 9: Confirmation Email

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 Figure 10: Account Activation Email

3. myMSC LOGIN DASHBOARD

On successful Sign-In, the Dashboard screen (as shown below) will open. When the portal is accessed for the first
time, the dashboard screen will appear blank since there are no eBookings created yet.

Figure 11: myMSC Dashboard

To view the dashboard ‘eBooking’ with records, you need to create eBooking requests.

You can also see documents for your import and export shipments like ‘Arrival Notice’ or ‘Non Negotiable Bill Of
Lading’.

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4. MENU ITEMS

You can see the following menu items on the left panel of the screen. However, all these menu items can be
accessed upon request and approval of the agency you are registered with. For assistance you can reach out to us
with the help of ‘contact us’ section.

Figure 12: Menu Items

5. eCOMMERCE

It is our endeavor to bring value to our customer hence we have developed a suite of online offerings where you
can create eBooking, submit your shipping instructions, download relevant shipping documents, track cargo status
etc.

5.2 eBOOKING
You can create an eBooking request by following simple steps.
Navigate to eCommerce -> eBooking

Figure 13: eBooking - Step 1

Step 1 General:
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If you are registered with more than one agency, select the appropriate Booking Office from the designated field.
Upon selecting the Booking Office, some information’s are auto populated based on your registration details like
Name, Phone Number, FAX and Email ID.
Provide the necessary information’s in the Booking Client Information Section.

Figure 14: Booking Client Information

In the Shipment Details section, select the Shipment Terms, Port of Load and Port of Discharge from the drop-
down list and click ‘next’.

Note: The system will not allow you to proceed to the next step until the mandatory information’s
are filled in.

Based on the ‘Shipment Term’ selection, you will be navigated either to the Step 2 or Step 3.
Step 2 Intermodal:
In case, you have chosen the ‘Door’ or ‘Ramp’ service, it is mandatory to provide the ‘Origin’ or ‘Destination’ location
in this step.

Figure 15: Intermodal - Step 2

Step 3 Cargo & Container:

On clicking Next, by default, a pop-up window will open seeking ‘Cargo & Container’ details.

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 Figure 16: Container & Cargo - Step 3

If the commodity is ‘Non-Hazardous’, then you can directly fill in the details in this pop-up window.
In case you are shipping ‘Hazardous Cargo’, close this pop-up and click on the “Add Containers with Single
Commodity” button as highlighted in the screen below.

Figure 17: Add Containers with Single Commodity

Specify the ‘Quantity’ and ‘Equipment Type’ details. You can select the checkbox for ‘Required Fumigation’ and
‘Shipper Owned’ if necessary.

Figure 18: Add Commodity

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Now click ‘Add Commodity’ button. Here you can fill in the cargo details for ‘Hazardous’ as well as ‘Non-
Hazardous’ cargo by selecting the correct option from the drop-down list.

Figure 19: Add Commodity

After filling the required information’s, click ‘Next’, you will be navigated to the Hazardous Information tab.

Figure 20: Hazardous Information

When the cargo is hazardous, it is essential to provide the accurate details in the relevant section and click ‘’Save’.
Click on the ‘Hazardous Documentation’ button to upload any supporting documents pertaining to the hazardous
cargo.
Click on the ‘Next’ button.

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 Figure 21: Uploading Hazardous Cargo Documents

Step 4 Schedule:
The Schedule screen will list 3 upcoming Vessel/Voyage from the current date. If you wish to search for any future
voyages, specify the date by clicking on the calendar widget and click on the ‘Load Schedule’ button.

Figure 22: Schedule Details - Step 4

You can search the schedule details either by selecting ‘Est. Departure Date’ or ‘Est. Arrival Date’.
After selecting the intended ‘Vessel / Voyage’, click ‘Next’ to proceed with the ‘Shipment Rates Basis’.
Step 5 Shipment Rates Basis:
If the ‘Service Contract Number’ / ‘Quotation Number’ is known to you, then the same can be specified in the
relevant field. Otherwise, select ‘Tariff’ option beneath ‘Pricing From’. This indicates that the standard tariff is taken
into consideration for the given shipment.
Select the payment type by choosing any one from the list ‘Prepaid’, ‘Collect’ or ‘Payable elsewhere’.

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 Figure 23: Shipment Rates Basis

Step 6 Opt. Shipment Parties:

It is not mandatory to fill in the party details. But still if you have the information you can fill in the details.

Figure 24: Opt. Shipment Parties - Step 6

On clicking any of the party name, the grid will expand and allow you to enter the details.

Figure 25: Party Details

At any time if you wish to copy the same details from the Booking Party or some other parties where the details
are already filled in, you can choose relevant party from the ‘Same As’ field.
‘Click’ on the ‘Next’ button to navigate to the next section.

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 Figure 26: Copy Party

Step 7 Confirm:
Here you can review the eBooking summary and once convinced that the details are correct. You can submit the
same.
Before submitting the eBooking, at any time if you wish to modify the details, click on the ‘Previous’ button and
do the necessary changes and save it.

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 Figure 27: eBooking Summary - Step 7

Click on ‘Submit’ button to complete the eBooking creation process.

An eBooking Confirmation message will be displayed with the eBooking Number.

Figure 28: eBooking Confirmation Message

Click on ‘Go to Dashboard’, to view the status of your ‘eBooking’.

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 Figure 29: eBooking Dashboard

To view the eBooking summary, click on the icon.

To cancel the submitted booking, click on the icon.
To create copy of the submitted booking, click on the icon.
Booking can also be copied from the eBooking screen.
o Navigate to eCommerce -> eBooking.
o Select the Booking Office from the drop-down list.
o Click on ‘Copy from Previous eBooking’.
o A pop up ‘Select Booking’ window will open. Select the desired booking from the list to copy the
pervious booking details.

Figure 30: Copy from Previous Booking

To print the eBooking summary, click on the icon.

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5.2.1 eBOOKING STATUS

Once the eBooking is submitted successfully, you can see the status in the dashboard.
Below are the statuses of eBooking in myMSC.
• Pending MSC Agency Confirmation
• Confirmed
• Shipping Instructions Created
• Customer Edited – Pending Confirmation – An eBooking can be edited only when the booking status is
available as ‘Confirmed’.
• Cancelled
• Contact agency for further assistance – In exceptional case, after submitting the eBooking you may have
to contact the agency for further assistance.

Figure 31: eBooking Statuses

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5.3 SHIPPING INSTRUCTION
It is important to note that a shipping instruction can be created only when the booking status is available as
‘Confirmed’.
Shipping Instruction can be created from two locations.
a. Navigate to Dashboard → eBooking → Click Create Shipping Instruction icon

Figure 32: Create Shipping Instruction from eBooking Dashboard

b. Navigate to eCommerce → Shipping Instruction → Click Create Shipping Instruction icon

Figure 33: Create Shipping Instruction

On clicking the icon, the shipping instruction screen will open in read-only mode.
If you wish to edit any section on the SI, click on the Edit button in the specific section.

Figure 34: Shipping Instruction - Read Only

As explained earlier in eBooking, Step 6 Opt. Shipment Parties tab, the Edit party pop up window allows you to
copy the information from other parties which has the details populated.

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 Figure 35: Edit Consignee

It is necessary to specify the correct Container number in the ‘Container /Cargo’ section. The ‘Shipper Seal’ can be
provided once it is available.
If you wish to add another cargo, click on the ‘Switch to Standard View’. The ‘Standard View’ helps to ‘Add
Cargo’, ‘Edit Container’ and ‘Seal’ Info.

Figure 36: Container Cargo Section

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 Figure 37: Standard View

Click on the ‘Add’ button to add the Commodity Details.

The ‘Add New Commodity’ pop up window will open. Provide the mandatory information’s marked with asterisk *
and click on ‘Save’.

Figure 38: Add New Commodity

To Add/Edit the Container details and Seal Information, click on the icon as highlighted in figure 36. The ‘Edit
Container’ pop up window will open, and the details can be entered in the specific tab.

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 Figure 39: Edit Container

Similarly, you can Add/Edit details like ‘Customer Clauses’, ‘Additional Reference Numbers’, ‘Charge Type’, ‘Letter
of Credit’ and the ‘Invoice company’ beneath the ‘Additional Companies’ section.

Figure 40: Customer Clause

Figure 41: Add New Reference Number

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 Figure 42: Charges and Letter of Credit Section

Figure 43: Add New Invoice Company in the Additional Companies Section

The document number can be edited as per request.

Figure 44: Edit Documents Requested

Any comments related to the ‘shipping instruction’ can be specified in the ‘Additional Comments’ section.

Figure 45: Additional Comments

After updating all the details, action buttons will be enabled at the top right corner of the screen.

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 Figure 46: Action Buttons

On clicking ‘Save’, the system displays a success message stating that the ‘Shipping Instruction was successfully
saved’.

Figure 47: eSI Saved as Draft

Click on ‘OK’ to exit the pop up and you will be redirected to the “Shipping Instructions – Dashboard” screen
displaying the status as ‘Draft’.

Figure 48: eSI Status

To ‘submit’ the draft, click on the icon. Review the draft and click on ‘Submit Shipping Instruction’ button. A
confirmation message pops up stating, ‘Shipping Instructions was successfully sent to the agency’.

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 Figure 49:Shipping Instruction Submitted Successfully

Click on OK to exit the pop up and navigate back to the ‘Shipping Instructions – Dashboard’ screen displaying the
status as ‘Sent to MSC’.
Once the eSI has been processed by the agency, the status will be updated as ‘Draft Pending Customer Approval’.

Figure 50: Draft Pending Customer Approval

When you click on the Approve icon, a confirmation message will appear as shown below.

Figure 51: Approve Confirmation

Click on ‘OK’ to confirm and exit the pop-up message. Now, the status will be changed to ‘Customer Approved’.

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 Figure 52: Customer Approved Status

You can also ‘Approve’ the eSI by opening the ‘Shipping Instruction’ in the ‘Edit’ mode.
Click on the ‘Approve’ button.

Figure 53: eSI Approval Screen

A Success message will appear as shown below.

Figure 54: Approval Success Message

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5.3.1 eSI STATUS

Once the eSI is submitted successfully, you can see the status in the dashboard.
Below are the statuses of eSI in myMSC.
• Draft
• Sent to MSC
• Draft Pending Customer Approval
• Customer Approved
• Contact agency for further assistance – In exceptional case, after submitting the eSI you may have to
contact the agency for assistance.

Figure 55: eSI Statuses

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6. DOCUMENTS

You can ‘view’ and ‘download’ the following documents directly to your desktop.

6.1 ARRIVAL NOTICE

An arrival notice can be viewed and downloaded using this screen. Enter the ‘Bill of Lading No.’ in the relevant
field and click on ‘Search’.

Figure 56: Arrival Notice

6.2 NON-NEGOTIABLE BILL OF LADING

A copy of Non-Negotiable Bill of Lading for your export shipments can be viewed by specifying either the Bill of
Lading No. or the Booking No. in the relevant fields and clicking on the ‘Retrieve’ button.

Figure 57: Non-Negotiable Bill of Lading

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6.3 BOOKING CONFIRMATION
A ‘Booking Confirmation’ report can be viewed by specifying the ‘Booking No’. in the relevant field and clicking
on the ‘Retrieve’ button.

Figure 58: Booking Confirmation

6.4 INVOICE
An invoice can be viewed by providing any one the following information in the relevant field.
• Invoice Number
• Bill of Lading Number
• Container Number
• Reference Number

Figure 59: Invoice Request

6.5 NVOCC AMS DECLARATION STATUS

The AMS Declaration can be viewed by providing the Bill of Lading Number or the Container Number.
This document can only be accessed by the ‘USA’ Customers on approval from the agency.

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 Figure 60: NVOCC AMS Declaration Status

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7. TRACKING

You can follow your shipment using your ‘Bill of Lading’ or a ‘Container Number’ or a ‘Booking Number’ by using
this portal.

7.1 BILL OF LADING CONTAINER STATUS

Provide any one of the following information in the relevant field and click Search.

Figure 61: Bill of Lading Container Status

7.2 VESSEL PORT INFORMATION

To search for Vessel port information, enter the applicable POL/POD and the direction whether it is Import/Export
or Both.

Figure 62: Vessel Port Information

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8. VESSEL

8.1 CUT-OFF BY BOOKING

Vessel ‘cut-off’ time for a specific booking can be seen by providing the ‘Booking’ number.

Figure 63: Cut Off by Booking

8.2 CUT-OFF BY PORT

To search for ‘Cut-Off’ date by port, enter the POL / POD, if necessary adjust the Arrival Date From/To and ‘Click’
on ‘Search’.

Figure 64: Cut-Off by Port

8.3 CUT-OFF BY RAIL RAMP

To search for ‘Cut-Off’ date by Rail Ramp, enter the Rail Ramp Location, Port of Load, Port of Discharge, if necessary
adjust the Arrival Date From/To and ‘Click’ on ‘Search’.

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 Figure 65: Cut Off by Rail Ramp

8.4 EXCHANGE RATE

To search for an exchange rate in Export, select the MSC Agency from the drop-down list and fill in the mandatory
information’s like Vessel, Voyage, Port of Load, Port of Discharge and click on ‘Search’.

Figure 66: Exchange Rate(Export)

To search for an exchange rate in Import, select MSC Agency from the drop-down list and provide the Bill of Lading
Number to fetch the Import exchange rate.

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 Figure 67: Exchange Rate(Import)

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