1.
Management Information System Implementation in the Bank
This conforms to the first principle of change in which a person is adjusted via a change in their work
system.
Mini Project: Management Information System Implementation in a
Bank
Project Overview:
This mini-project explores the implementation of a Management Information System
(MIS) in a bank, focusing on how it aligns with the first principle of change: adjusting
individuals through changes in their work systems.
Objectives:
• Analyze the benefits of an MIS for a bank.
• Identify specific changes an MIS implementation introduces to bank employees'
work systems.
• Evaluate how these changes align with the first principle of change.
• Develop a plan for successful MIS implementation, considering employee
adjustment.
Project Deliverables:
• Report:
o Executive Summary: Briefly outline the project's
purpose, methodology, and key findings.
o Benefits of MIS for Banks: Discuss how an MIS improves operational
efficiency, decision-making, customer service, and compliance.
o Work System Changes: Identify specific changes an MIS introduces, such
as data inputting, report generation, and communication processes.
o Alignment with First Principle of Change: Analyze how these changes
adjust employees' work systems and promote adaptation.
o Implementation Plan: Propose a phased implementation plan with
training, support mechanisms, and change management strategies to
ensure employee buy-in and successful adoption.
• Presentation: Create a concise and engaging presentation summarizing the
report's key points.
Methodology:
1. Research: Gather information on MIS in banking, the first principle of change, and
employee adjustment to new systems. This can involve reviewing academic
literature, industry reports, case studies, and expert interviews.
2. Analysis: Apply the gathered information to the specific context of your chosen
bank. Identify relevant benefits, potential changes, and their alignment with the
first principle.
3. Plan Development: Design a practical and comprehensive implementation plan
considering employee training, communication, and support needs.
4. Reporting and Presentation: Organize your findings into a well-structured report
and prepare a clear and engaging presentation for communication.
Resources:
• Books:
o "Management Information Systems" by Kenneth C. Laudon and Jane
P. Laudon
o "Leading Change" by John P. Kotter
• Articles:
o "The Impact of Management Information Systems on Bank Performance"
by International Journal of Business and Management
o "Managing Employee Resistance to Change" by Harvard Business Review
• Websites:
o The Project Management Institute: https://www.pmi.org/
o Change Management Institute: https://change-management-institute.com/
Timeline:
• Week 1: Research and data collection.
• Week 2: Analysis and plan development.
• Week 3: Report writing and presentation preparation.
• Week 4: Finalization and submission.
Success Criteria:
• A well-researched and insightful report on MIS implementation and its alignment
with the first principle of change.
• A practical and comprehensive implementation plan for successful employee
adjustment.
• A clear and engaging presentation that effectively communicates the project's
findings and recommendations.
By successfully completing this mini-project, you will gain valuable insights into the impact
of technology on work systems and how to effectively manage change within an
organization. Remember, the key is to focus on the human element of change and provide
adequate support to ensure a smooth transition for bank employees as they adapt to the
new MIS.
Mini Project-Oriented Questions for MIS Implementation in
Banks:
1. Identifying Potential Concerns: Choose a specific department within the bank (e.g.,
loan processing, customer service) and analyze how its work system would be
impacted by an MIS implementation. Identify potential concerns and resistance
points employees might have regarding these changes, aligning them with specific
aspects of the first principle of change.
2. Training and Support Strategies: Develop a detailed training and support plan
tailored to the identified concerns and needs of the chosen department. Consider
different learning styles, communication channels, and support mechanisms to
facilitate successful adaptation during the MIS implementation process.
3. Change Management Case Study: Research a real-world example of a successful
MIS implementation in a similar-sized bank. Analyze the specific change
management strategies employed, focusing on how they addressed employee
adjustment and aligned with the first principle. Identify key takeaways and potential
learning points for your project.
4. Metrics and Evaluation: Define specific metrics to track the success of your
proposed implementation plan, focusing on both operational efficiency and
employee satisfaction. Consider how these metrics relate to the benefits of an MIS
and the impact on the work system, demonstrating alignment with the first
principle.
These questions encourage deeper exploration of the project's human aspects,
prompting research, practical application, and critical evaluation. They will help you
consider employee perspectives, develop targeted change management strategies, and
measure the success of your proposed plan on both technical and human levels.
