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E Commerce Synopsis

E-commerce refers to the buying and selling of goods and services over the internet, encompassing various types such as B2C, B2B, C2C, and C2B. Key components include online storefronts, payment gateways, logistics, and digital marketing, while benefits consist of 24/7 availability, lower costs, and global reach. However, challenges like cybersecurity threats and competition persist, alongside trends such as mobile commerce and AI-driven experiences.

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86 views2 pages

E Commerce Synopsis

E-commerce refers to the buying and selling of goods and services over the internet, encompassing various types such as B2C, B2B, C2C, and C2B. Key components include online storefronts, payment gateways, logistics, and digital marketing, while benefits consist of 24/7 availability, lower costs, and global reach. However, challenges like cybersecurity threats and competition persist, alongside trends such as mobile commerce and AI-driven experiences.

Uploaded by

ahoshisaha2004
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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E-Commerce Synopsis

E-commerce (Electronic Commerce) refers to the buying and selling of goods and services over the
internet. It has transformed global commerce by enabling businesses and consumers to interact
digitally.

Key Aspects of E-Commerce:


1. Types of E-Commerce:
- B2C (Business-to-Consumer): Retail transactions between businesses and consumers (e.g.,
Amazon, eBay).
- B2B (Business-to-Business): Transactions between businesses (e.g., Alibaba, wholesale
suppliers).
- C2C (Consumer-to-Consumer): Individuals selling to each other via platforms (e.g., eBay,
Facebook Marketplace).
- C2B (Consumer-to-Business): Individuals offer products or services to businesses (e.g.,
freelance platforms like Upwork).

2. Key Components:
- Online Storefronts & Marketplaces: Websites and platforms where transactions occur.
- Payment Gateways: Systems for online payments (e.g., PayPal, Stripe, Razorpay).
- Logistics & Supply Chain: Order fulfillment, shipping, and delivery (e.g., FedEx, DHL).
- Digital Marketing: SEO, social media, and ads to attract customers.

3. Benefits of E-Commerce:
- 24/7 availability for shopping.
- Lower operational costs compared to physical stores.
- Global market reach.
- Personalized customer experience using AI and data analytics.

4. Challenges & Risks:


- Cybersecurity threats (fraud, hacking).
- Competition and market saturation.
- Logistics and delivery challenges.
- Consumer trust and return policies.

5. Trends in E-Commerce:
- Mobile commerce (m-commerce).
- AI-driven customer experiences.
- Subscription-based services.
- Social commerce (shopping via social media).

E-commerce continues to evolve, shaping the future of retail and business transactions worldwide.

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