1.
Discussion of Terms
a) Direct Booking: Direct booking refers to when a customer books a service directly from
the service provider without intermediaries. This can be done through the provider's
website, phone, or in-person.
b) Indirect Booking: Indirect booking involves a third party, such as a travel agency, online
travel agent (OTA), or other intermediaries, to book services on behalf of the traveler.
c) Travel Requests: A travel request is a formal request made by an individual or
organization seeking travel arrangements, including transportation, accommodation, and
itinerary planning.
Advantages and Disadvantages of Direct Booking vs. Indirect Booking:
Criteria Direct Booking Indirect Booking
Advantage Convenience and expert
Lower costs (no intermediary fees)
s guidance
More control over booking
Access to exclusive deals
preferences
Direct communication with the
Saves time for travelers
provider
Disadvanta Requires more research and
Additional costs for services
ges planning
Limited direct control over
Limited comparison options
bookings
2. Considerations When Reviewing a Traveler's Request:
• Accuracy of personal details
• Preferred travel dates and flexibility
• Budget constraints
• Special requirements (e.g., dietary, disability needs)
• Compliance with travel regulations and visa requirements
• Availability of requested services
3. a) Steps to Create a Standard Tour Package:
1. Identify the target market
2. Select destinations and attractions
3. Plan the itinerary
4. Choose transportation and accommodation
5. Determine pricing and cost structure
6. Arrange necessary permits and insurance
7. Develop promotional materials and marketing strategies
8. Implement and test the package
9. Monitor feedback and adjust as needed
b) Tourism Product and Its Types: A tourism product is a combination of services and
experiences offered to tourists. Types include:
• Natural Tourism Products: Mountains, beaches, forests (e.g., Serengeti National
Park)
• Cultural Tourism Products: Historical sites, museums, festivals (e.g., The Louvre
Museum in Paris)
• Adventure Tourism Products: Hiking, rafting, safaris (e.g., Mount Kilimanjaro
trekking)
• Recreational Tourism Products: Theme parks, spas, cruises (e.g., Disneyland)
• Eco-Tourism Products: Sustainable tourism, wildlife conservation (e.g., Costa Rica
eco-lodges)
4. General Information Gathered About Travelers:
• Personal details (name, age, nationality, contact)
• Travel history and preferences
• Health and medical requirements
• Purpose of travel
• Budget constraints
• Emergency contacts
• Special requests or accommodations
5. Components of a Standard Tour Package:
• Transportation (flights, transfers, car rentals)
• Accommodation (hotels, lodges, resorts)
• Meals and dining options
• Sightseeing and activities
• Tour guide services
• Travel insurance
• Entry fees and permits
• Special services (VIP treatment, adventure add-ons)
6. Explanation of Terms in Tourism:
• Tourism: The activity of traveling for leisure, business, or cultural exploration.
• Tour Itinerary: A planned schedule of activities, destinations, and
accommodations for a trip.
• Tour Guide: A professional who provides information and assistance to tourists.
• Tour Guiding: The process of leading and assisting tourists during their journey.
• Tent: A portable shelter used for camping and outdoor stays.
• Hiking: A recreational activity involving long walks, usually in natural landscapes.
• Booking: The process of reserving travel-related services such as flights, hotels,
and tours.
• High Season: The peak period in tourism when demand and prices are high (e.g.,
summer holidays).
• Low Season: The off-peak period when tourist demand is lower, often resulting in
lower prices.
• Package: A bundle of travel services sold together, such as transport,
accommodation, and guided tours.
I did not have any papers to write the work on so i decided to use my computer if you don’t
mind, i made sure to explain everything as best as i could . From Gishinge Augustin to
teacher Venu
