GRADE 12 EXAM

JUNE 2022

COMPUTER APPLICATIONS TECHNOLOGY: THEORY

EXAMINER: U. Driver-Boon
MODERATOR: M. Boon / D. Hall

TIME: 3 hours MARKS: 150

NAME: __________________________________________________________________

PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY

1. This question paper consists of 22 pages. Please check that your question paper is
complete.
2. The paper is divided into Section A (25 Marks), Section B (75 Marks) and
Section C (50 Marks).
3. Answer ALL the questions. Remember to write your name in the space provided.
4. Non-programmable calculators may be used.
5. It is in your own interest to write legibly and to present your work neatly. Check your
language and spelling.
6. Read the questions carefully. Take note of the wording of the questions, i.e., explain,
name, select, discuss, identify, etc. and then answer accordingly.
7. Give your answers in general terms. Use brand names only when asked, e.g., use
"word processing" rather than "Microsoft Word".
8. In general, a mark is allocated per fact. Therefore, a two-mark question would require
two facts, and so on.
9. One blank page (page 21) is included at the end of this paper. If you run out of space
when answering a question, use this page. Clearly indicate the question number of your
answer should you use this extra space.
_________________________________________________________________________________

A B C
SECTION
25 75 50

QUESTION 1 2 3 4 5 6 7 8 9 TOTAL

MARKS 10 5 10 25 15 10 10 15 50 150

OBTAINED

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SECTION A
QUESTION 1 MULTIPLE CHOICE
Select the most appropriate answer to each question. Write the letter of your choice next to
each question number in the space provided.
1.1 Which ONE of the following Excel ERRORS occur when the contents of a cell cannot
fit inside the cell?
A. #VALUE!
B. ####
C. ????
D. #NUM!

1.
1 (1)

1.2 To enable them to keep track of information on several thousand employees, a large
organisation is likely to make use of a …

A. wiki.
B. spreadsheet.
C. database.
D. content aggregator.

1.
2 (1)

1.3 Faking an e-mail header to hide the actual origin of the e-mail is known as…

A. Spoofing
B. Privacy
C. Pharming
D. Phishing

1.
3 (1)

1.4 The/An ... retains the data stored on it even if the power goes off.
A. RAM
B. ATM
C. SSD
D. GPS

1.
4 (1)

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1.5 A malicious program that uses a device that is infected to initiate a DDoS attack.
A. Virus
B. Keylogger
C. Bot
D. Worm

1.
5 (1)

1.6 A __________ is an audio interview/talk show which is delivered over the internet.
A. Portal
B. Podcast
C. Vlog
D. YouTube Channel

1.
6 (1)

1.7 Which of the following is an acronym for the term used to describe human errors and
its influence on computer output?

A. SOHO
B. DIMM
C. GIGO
D. CPU

1.
7 (1)

1.8 Which one of the following utilities can be used to make more storage space
available by removing temporary files?

A. Backup Software
B. Disk Clean-up
C. Disk Defragmenter
D. Recycle Bin

1.
8 (1)

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1.9 Which one of the following refers to a situation where users are tricked into clicking
on an item on a web page which acts as a concealed link?

A. Spoofing
B. Click-jacking
C. Phishing
D. Pharming

1.
9 (1)

1.10 From the list below, select the option which does NOT belong (the ‘odd one out’).

A. Internet Explorer
B. Mozilla Firefox
C. Outlook Express
D. Google Chrome

1.1
0 (1)

[10]

QUESTION 2

Choose the MOST appropriate term/function (underlined and given in brackets) for each
statement that follows. Write ONLY the term/function of your choice in the space provided.

2.1 The 'Print Screen' key on the keyboard takes a screenshot and stores it on/in the
(clipboard/cloud). (1)

2.1

2.2 (Inkjet Printing/Laser Printing) involves printing which makes use of separate
cartridges to transfer a document onto a physical page.

(1)
2.2
2.3 (Sticky keys/An ergonomic keyboard) allow/s disabled users to press a combination
of keys such as Ctrl, Alt, and Del separately instead of together.

(1)
2.3
2.4 The (VGA/HDMI) port carries both audio and video signals.

(1)
2.4

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2.5 A (Motherboard/NIC) is a hardware component which allows you to connect to a

network.

(1)
2.5
[5]
QUESTION 3:
Choose the word(s) / acronym in Column B that BEST describe(s) the definition in Column
A. Write down ONLY the letter of your choice next to each question number in the space
provided, for example 3.11 Q.

Column A Column B
3.1 Software used to convert hardcopy text into digital
text that can be edited A. NFC

3.2 Technology for sending voice communications over B. AUP

the Internet.
C. DPI
3.3 Policy that defines users’ rights and responsibilities
within a network. D. Survey

E. PPM
3.4 A type of memory where a computer’s start up
instructions are stored. F. OCR

G. LTE
3.5 A data type (in Access) used to store graphics, sound
and video. H. Ransomware

I. OLE
3.6 A unit of measurement for printing resolution
J. Botnet

3.7 A set of questions for research purposes that will be K. VoIP

answered electronically be a large group of people
L. Spyware

3.8 Malware often associated with Bitcoin M. ROM

N. FTP
3.9 A set of characters added to the end of a file name
that identifies the type of file O. Default Value

P. Extension
3.10 A field property that automatically inserts a value in a
field for each new record in a database

[10]

3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10

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TOTAL FOR SECTION A: [25]

SECTION B

QUESTION 4 SYSTEM TECHNOLOGIES

Complete the tables below by identifying the objects/items in the images and stating their
main function.

4.1 4.2

4.3 4.4

Question Name of
Main function
number item/device

4.1

4.2

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4.3

4.4

(4 x 2 marks = 8)
4.5 Identify the specific port highlighted in the picture below and list THREE peripherals
that can be connected to a computer via the identified port. (4)

_________________________________________________________________________
_________________________________________________________________________
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4.6 Study the computer specifications listed below in the advert and answer the
questions that follow.

AMD Ryzen 9 3.4GHz

17” Screen (1920x1080) 144Hz
256GB SSD
8GB DDR3
4 x USB Ports
1 x HDMI Port
1 x USB-C Port
1x VGA Port
Full HD Webcam
802.11 b/g/n
Multi-card Reader
6 Cell Battery
Office 365 (1-year licence)

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4.6.1Identify the computing device listed in the advert above. Justify your answer.
(2)
_________________________________________________________________________
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4.6.2 Indicate the size of the PRIMARY memory in the advert and explain its
function in the computer. (2)

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4.6.3 What does the specification 1920x1080 tell you about the computer in the
advert? (1)

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4.6.4 Many computing devices, especially portable devices, come with built-in
technology which can identify and help you connect to Wi-Fi zones and
hotspots. Which specification in the ad above tells you that it has wireless
capability? (1)

_________________________________________________________________________
4.6.5 Give TWO possible reasons why an SSD is specified for this computing
device instead of a hard disk drive. (2)

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4.6.6Does the computing device identified in the advert have an optical drive?
Provide an example of the type of media which such a drive would make use
of? (2)
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_________________________________________________________________________
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4.6.7 What is the make and model of the CPU in the ad above? (2)

_________________________________________________________________________

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4.6.8 Which of the specifications above is the most common cell phone charging
connector today? (1)

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[25]

QUESTION 5 INTERNET AND NETWORK TECHNOLOGIES

Your school has a computer lab that has been around for several years and is
becoming outdated in terms of the hardware, software and the network infrastructure being
used. They would now like to upgrade their lab and network. You have been asked to
provide some advice on the upgrades necessary to bring the lab up to modern standards.
5.1 What is the general function of a server? (1)

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5.2 The network at the school is termed a LAN. What does this acronym stand for and
list TWO advantages of a LAN? (3)

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5.3 The school wants to setup an INTRANET for students. Explain how this differs from a
website. (2)
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As part of the basic network infrastructure upgrades, the switches, network cables and
Internet line will be upgraded. The Internet will move to a 50mb Fibre installation and the
Network cables to CAT 6 UTP cabling.

5.4 What is the difference between a 50mb ADSL and 50mb Fibre internet installation
and specifically mention how the data is transferred on each line. (2)

_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
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5.5 The Fibre line will be used as the backbone for the network. What is meant by the
term backbone? (1)

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5.6 Consider the specification below of the NIC which the new computers have built in.

 10/100
 Supports
802.11g

5.6.1Does the computing device identified in the advert have an optical drive?
Provide an example of the type of media which such a drive would make use
of? (2)
_________________________________________________________________________
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5.6.2 What does the 802.11g specification refer to? (1)

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5.7 Explain why a network can still be infected with a virus even if the network does not
have an internet connection. (1)

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5.8 What is the main function of the following hardware devices?

5.8.1 Switch (1)

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5.8.2 Router (1)

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[15]

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QUESTION 6 INFORMATION MANAGEMENT

6.1 You have just completed your PAT and handed in. Explain TWO ways in which your
teacher can detect whether you have committed plagiarism or not. (2)

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6.2 Mention ONE way to avoid getting many different or unrelated results when
searching the Internet. (1)

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6.3 Indicate ONE way to present data visually in a spreadsheet .
(1)
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6.4 Surveys are a great way of gathering information from people. Today, most of these
are done through electronic forms such as Google Forms.

Give TWO advantages of using an electronic form, besides the ease and speed with
which data can be collected. (2)

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6.5 Consider the website address below and answer the questions that follow:

6.5.1 Explain what a wiki is. (2)

_________________________________________________________________________
_________________________________________________________________________

6.5.2 Why would many universities not allow students to reference or quote
from Wikipedia? (1)

_________________________________________________________________________

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_________________________________________________________________________
6.5.3 Give a general method one could use to verify information obtained from this
Source. (1)

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[10]

QUESTION 7 SOCIAL IMPLICATIONS

7.1 Define the term Social Engineering. (2)

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7.2 Based on your answer to 7.1, list any TWO ways in which a user can avoid becoming
a victim of an e-mail phishing attack. (2)

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7.3 Many people who work long hours in front of computers should opt for more
ergonomically designed chairs, as they offer some health benefits.

7.3.1 Define the term ‘ergonomics’. (1)

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_________________________________________________________________________
7.3.2 State TWO health benefits of an ergonomically designed chair. (2)

_________________________________________________________________________
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7.4 The main speaker at an ICT event which you attended spoke about the costs of
implementing ICT systems within companies. He mentioned that people have always
criticised these systems due to the expense associated with the implementation.

7.4.1 Mention ONE way in which ICT can increase the running costs of a company,
besides the initial purchases of hardware and software. (1)

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7.4.2 Provide TWO practical ways in which ICT could save a company money. (2)

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[10]

QUESTION 8 SOLUTION DEVELOPMENT

8.1 For which category of disabled user is it important to use Microsoft Word’s
Accessibility Checker? (1)

_________________________________________________________________________
8.2 Name the spreadsheet function used to insert the current date and time in a cell, for
example 23-Feb-2022 16:05. (1)

_________________________________________________________________________
8.3 Give TWO different methods to set the indents in a word processing document. (2)

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8.4 The ‘Restrict Editing’ feature on the Developer tab will allow you to control the
number of changes that others can make to your electronic form.

Give ONE example of how editing is limited using this feature. (1)

_________________________________________________________________________
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8.5 When working with ‘Track Changes’ in Microsoft Word, what is the potential risk of
using the ‘Accept All Changes’ command? (1)

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8.6 You try to open a particular word processing file, which you know you definitely
saved on your computer. Explain why this file does not appear in the list, when you
browse for the file. (1)

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8.7 A logo must appear at the top of each page in an Access report. In which section of
the report (in Design view) must the logo be placed? (1)

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8.8 Why should a table range in a VLOOKUP function have an absolute cell reference?
(1)
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8.9 The following message appeared when you ran a database query:

Give TWO reasons why the database requires you to enter a parameter value. (2)

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8.10 Give TWO tips or hints that will help you to prevent errors, or that will assist you with
troubleshooting when coding in HTML. (2)

_________________________________________________________________________
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8.11 While viewing a web page in the browser, you decide that you would like to examine
the HTML code. What would you do to display the HTML code of that web page? (1)

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8.12 What is the purpose of the small square in the bottom right-hand corner of cell C1,
indicated by the arrow in the screenshot below? (1)

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[15]

TOTAL FOR SECTION B: [75]

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SECTION C

QUESTION 9 INTEGRATED SCENARIO

As part of your school’s annual Founders Day program, your school will be organising video
conferences with some famous past pupils who made a significant contribution to the school
and furthered its name in the public domain.
The school hall, which can seat 300 people, is prepared as the venue to host the video
conferences.
9.1 Give TWO benefits of connecting with these “famous” ex-learners via video
conferencing rather than a normal telephone call. (2)

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9.2 Name ONE other way of electronic communication that can be used to connect with
these persons that will give the same benefits as video conferencing. (1)

_________________________________________________________________________
_________________________________________________________________________

9.3 Name ONE software application, other than Zoom, that can be used for video
conferencing. (1)

_________________________________________________________________________

9.4 A laptop with the following specifications will be used as the device to facilitate the
video conferences:
CPU 2.5 GHz Intel Core i5
Operating System MS Windows 10 Professional (64 bit)
RAM 4GB (upgradable to 8GB)
Hard Drive size 500GB (speed 7200rpm)
Hard Drive type SATA drive
Display size 14.1
Resolution 1600 x 900
Video memory 1GB
Wi-Fi 802.11a/g/n
Ports (excluding USB) Firewire 400, ethernet and VGA
USB Ports 4
Card Slots 4-in-1 card reader
Warranty / Support One-year standard parts and labour

9.4.1 What unit is the screen resolution measured in? (1)

_________________________________________________________________________

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9.4.2 Why is it advisable to upgrade the RAM to 8GB? Explain your answer. (2)

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9.4.3 The size of the laptop’s display is only 14.1 inches which is hopelessly too
small for everyone to view in the school hall. Based on this, answer the
following.

9.4.3.1 What can be done to make the video conferences possible for
everyone in the hall to see? (1)

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_________________________________________________________________________
9.4.3.2 There is also no HDMI port available. What does the HD stand for and
explain why it is important for video conferencing to have such a port?
(2)
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9.4.4 All video conferences will be recorded and saved to the hard drive.

9.4.4.1 Why would the size of the hard drive be of concern? Explain your
answer. (2)

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_________________________________________________________________________
9.4.4.2 Give TWO reasons why it would be better to use an SSD than a SATA
hard drive. (2)

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9.4.5 Name TWO essential devices that need to be added to make the video
conferencing possible. (2)

_________________________________________________________________________
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9.4.6 Which TWO specifications above will make it possible for the laptop to
connect to the Internet? (2)

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9.4.7 Name the latest version of the MS Windows operating system. (1)

_________________________________________________________________________
9.4.8 Name an open-source operating system. (1)

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9.4.9 Why is it significant to have a 4-in-1 card reader slot. (1)

_________________________________________________________________________
9.5 To ensure a smooth operation on the day of the video conferencing, the school’s
technician decides to do some housekeeping on the laptop. Explain why it is
necessary to…

9.5.1 update to the latest release of a service pack. (1)

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9.5.2 update the anti-virus software. (1)

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9.5.3 defragment the hard drive. (1)

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9.6 The school is contemplating saving recordings of the video conferences on a cloud
server.

9.6.1 Name TWO disadvantages in saving the recordings to a cloud server. (2)

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9.6.2 Name ONE cloud storage service that can be used to save the recordings
online. (1)

_________________________________________________________________________
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9.7 The school will compile all the video recordings to a DVD and decides to make use of
crowd funding to finance the production of the DVD.

9.7.1 Explain how crowd funding works. (2)

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9.7.2 Name ONE benefit for the contributors in crowd funding. (1)

_________________________________________________________________________
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9.7.3 Name ONE example of a crowd funding web site. (1)

_________________________________________________________________________

9.8 The school wants to broaden the reach of the celebrations and decides to stream the
video conference live.

9.8.1 Compare the live streaming of the video conferences with the availability of it
on DVD by looking at the benefits of both. (2)

_________________________________________________________________________
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_________________________________________________________________________

9.8.2 Give TWO reasons why having a broadband uncapped data bundle would be
the better package for LIVE streaming. (2)

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_________________________________________________________________________
9.8.3 Name TWO aspects that will impact on the cost of live streaming the
conferences. (2)

_________________________________________________________________________
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9.9 What are ergonomic considerations that need to be considered when setting up the
school hall for video conferencing with regards to:
9.9.1 audience seating (1)

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_________________________________________________________________________
9.9.2 lighting (1)

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9.10 Name THREE ways in which video conferencing can improve Education (teaching
and learning). (3)

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9.11 Name TWO netiquette rules which will apply when engaging in online communication
such as video conferencing. (2)

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9.12 The school uses a database to keep track of all items received through donations
and sponsors. Provide TWO reasons why a database is more suitable than a
spreadsheet. (2)

_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
9.13 Give ONE way to transfer graph data from a database to a spreadsheet without
having to retype it all over again. (1)

_________________________________________________________________________
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9.14 Define the concept of e-Learning and explain ONE advantage and ONE
disadvantage of this type of learning. (3)

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[50]

TOTAL FOR SECTION C: [50]

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ADDITIONAL SPACE (All questions)

REMEMBER TO CLEARLY INDICATE AT THE QUESTION THAT YOU USED THE
ADDITIONAL SPACE TO ENSURE THAT ALL ANSWERS ARE MARKED. LABEL
YOUR ANSWERS CLEARLY WITH THE QUESTION NUMBER.

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