Running head: project management 1
Project Management
Name:
[Institutional Affiliation(s)]
project management 2
Project Management
A successful implementation of a project proposal depends on the ability of a project
manager to execute the related functions efficiently (Alias, Ahmad & Idris, 2012). More so, a
project manager should be able to counter the challenges that threaten to derail the
implementation process from the intended path. Correspondingly, project managers act as the
link between the stakeholders, customers, and employees. They are responsible for interpreting
and ensuring that the activities of employees translate into objectives that align with the
expectations of all stakeholders, especially customers (Alias, Ahmad & Idris, 2012).
Additionally, project managers should be able to facilitate the completion in a timely and quality
manner. Therefore, it is important for project managers to possess both the technical and soft
skills that can be used to overcome barriers. The three most critical soft skills that are crucial in a
successful project management include effective leadership, risk management, and change
management.
Project Management Soft Skills
Effective Leadership
A leadership process entails translating a particular vision into desirable outcomes by
motivating followers to commit to the translation process (Anantatmula, 2010). The role of
project managers has evolved from providing direction with the hope that employees would
follow to leading by example. The sudden focus on leadership has been facilitated by the
realization that efficient management of human resource can optimize their contribution to the
success of a particular organization. Modern leadership and management concepts such as
human resource frame highlight that satisfied workers tend to be relatively more productive
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compared to the dissatisfied workers. Human resource frame, a component of modern
management and leadership, is predominantly based on Maslow’s hierarchy of needs.
Effective leadership process allows a manager to transform employees into a particular
image which is capable of providing results within a minimum duration (Anantatmula, 2010).
The success of a given project requires a manager to possess various leadership skills which
revolve around enhancing the productivity of employees. Effective completion of projects
require managers to break down the related tasks into different units, subsequently forming
adequate teams to oversee their completion. In this context, a project manager should possess
communication skills, inception and vision sharing skills, integrity, and team building skills,
effective decision making skills, and problem-solving skills.
Efficient communication is a prerequisite for the development of a healthy relationship
between the management team and workforce (Chuang, 2013). Additionally, it allows managers
to share their visions, expectations, and guidelines for workers. It also enables managers to
receive both positive and negative criticism from employees, and assimilate them in improving
the implementation process. Likewise, active communication channels enable the workforce to
relay issues affecting them to the management. Secondly, inception and vision sharing skills refer
to the ability of a project manager to see past a particular project and communicate the vision to
workers (Anantatmula, 2010). This skill is crucial in determining and averting potential risks and
barriers to the completion of projects. A clear articulation of a vision enables workers to develop
a mental image of what required and implemented its aspects, thus achieving desirable outcomes.
Integrity is a crucial component of leadership because it facilitates the development of
trust between the management and workforce (Chuang, 2013). A project manager should
demonstrate that they are capable of adhering to the values they set as well as the ethical
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standards guiding organizational behavior and management practices. This approach would
create a perception that a manager is honest, thus making it easy for workers to develop trust.
Fourthly, a project manager should possess effective team building skills because their success
translates into the completion of organizational objectives (Anantatmula, 2010). Team formation
passes through various stages such as norming. It is the responsibility of the manager to guide
the employee through these steps to prevent wastage of time in disagreements.
All the decisions made by a project manager can impact the outcome of the organization
positively or negatively. Therefore, it is crucial for all managers to have all the relevant
information before making decisions. They should also be able to visualize the future by
developing an insight regarding how each decision can impact the progress of a project
implementation. Additionally, project managers should optimize the productivity of workers by
giving them roles that complement their strengths (Anantatmula, 2010). Lastly, project managers
should be able to solve challenges that are likely to occur during project implementation process.
For instance, managers should be able to address resistance to change by enhancing the
participation of everyone within an organization.
Risk Management
Risk management involves the identification, analysis, and responding to potential threats
to enhance the attainability of project objectives (Rabechini Junior & Monteiro de Carvalho,
2013). Therefore, not only does risk management entails dealing with present challenges, but
also assessing the future and mitigating the factors that may derail a successful project
implementation. It allows a project manager to scrutinize and understand the operations of
various departments, such as finance and activities, with the aim of preventing potential futures
challenges. Importantly, project managers should carry out risk management during the entire
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project cycle. Risk management is an integral part of project management because it allows
managers to plan, prepare, as well as obtain and evaluate results with the aim of achieving
strategic objectives (Rabechini Junior & Monteiro de Carvalho, 2013).
Risk Management Planning
Plans regarding risk management facilitate project success because it allows project
managers to determine potential internal and external risks (Zwikael & Ahn, 2011). Additionally,
managers can understand the probability of occurrence as well as their perceived impacts on the
success of projects. Likewise, risk management planning facilitates the projection of budget
related to mitigation process. This way, project managers can adjust the project implementation
budget accordingly to achieve realistic results.
Risk Management Preparation
One of the crucial elements in risk management is the preparation to deal with various
challenges, both present and anticipated, effectively to enhance the outcome of desired results
(Zwikael & Ahn, 2011). Apparently, risk management preparation facilitates the overview of the
entire implementation plan. Subsequently, managers communicate the plan to stakeholders and
workers. Not only does it set expectations of funders but also prepare workers to respond to
challenges that may arise during the implementation of the project.
Risk Management Results
Apparently, the determination and mitigation of potential risks enhance the attainability
of positive results. For instance, effective risk management facilitates the achievement of
organizational objectives as well as working within the budget. This way, an organization
minimizes resource wastage, thus enhancing its profit margin.
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Evaluation
Evaluation is a crucial component of a risk management strategy because it allows
managers to determine whether the objectives were met (Zwikael & Ahn, 2011). Project
managers can adjust their plans or adopt new ones following a successful review. Therefore, risk
management evaluation ensures that the right strategy is used to avoid failure. The same report
can be utilized in the next project to reduce the time and resources used in the implementation.
Change Management
Change management entails the management of inevitable changes and the behavioral
outcomes of workers to ensure that they are committed to attaining the related objectives
(Pieterse, Caniëls & Homan, 2012). Apparently, an organization’s mode of work is likely to be
altered following the implementation of a project, especially those which are large in scope.
Change is inevitable because they can result from the need to adopt efficient processes or
incorporate technological provisions in the daily organizational routines. Change management is
critical because it ensures that all employees accept the process, thus contribute towards the
attainment of the related goals (Pieterse et al., 2012). In fact, one of the ways of showing that a
project is implemented successfully is when all the users accept it and incorporate its aspects in
organizational processes to maximize outcomes. A project can be disrupted when a significant
section of the workforce resist the related change. People tend to resist change because it
threatens their position in the organization and alters familiar processes.
A successful project manager should manage such resistances by ensuring that
stakeholders understand the rationale for the implementation of a project (Renukadevi &
Vignesh, 2015). Likewise, they should understand how the project will impact the organizational
processes and the implications on their work and position in an organization. Managers can
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achieve this objective by facilitating the participation of workers in critical decision making
stages to make them feel part of the change process. An increased awareness of the components
of a project implementation is likely to reduce the resistance from the workforce, thus facilitating
a smooth application process.
Secondly, change management provides a realistic outlook of a project regarding the
people who will be involved and their roles, the time frame, the methodology of implementation,
as well as the essential resources(Renukadevi & Vignesh, 2015). The assessment of such factors
reveals the feasibility of a project. For instance, project managers would be advised not to initiate
a project if they lack resources or adequate personnel. It also enables managers to determine the
appropriate support functions such as consistent reporting, monitoring, and evaluation, as well as
organizational support and cooperation.
Best Practices
Leadership
The analysis of active leadership as one of the crucial soft skills in facilitating a
successful project management reveals a relatively more focus on human resources compared to
other factors of production. Therefore, the best leadership practice in project management should
be employee-centered. The premise of this approach is that highly motivated employees are
capable of facilitating the attainment of organizational goals (Muhonen et al., 2013). It portrays
human resource as the most important factor of production in a project. Employees are directly
responsible for the implementation of project processes. Therefore, a project is like to lag when
some employees are less motivated. For instance, workers can be demoralized if they are not
engaged in crucial decision making stages and the development of implementation plan.
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Correspondingly, they can be motivated if a manager fails to clarify the importance of a
particular change in an organization.
Therefore, an employee-centered leadership is based on Maslow’s hierarchy of needs. It
also borders on modern management concepts such as human resource frame which emphasizes
on motivating employees by helping them meet their psychological, emotional, and physical
needs. The context of Maslow's hierarchy of requirements highlights that people can only be
motivated when their needs are met by an organization. For instance, the development of an
intrinsic motivation depends on whether employees have a sense of belonging. A sense of
belonging can be developed by engaging employees in various phases of project design and
implementation. Specifically, workers are likely to feel part of an organization if their inputs are
valued during crucial decision making stages.
Employee-centered leadership is effective in facilitating intrinsic motivation because it
focuses on optimizing productivity by creating an appropriate work environment. It focuses on
implementing all the factors that can encourage employees to be focused and committed to
attaining the objective of the project. In this case, a leader should be aware of the attributes of
workers, including their strengths and weaknesses as well as their values. Subsequently, they
should complement the strengths using appropriate methods while addressing their weaknesses
and appealing to their values.
Risk Management
The best practice in facilitating risk management is by creating a culture that entails
threat projection and adequate and timely responses to promoting a successful implementation of
projects. This approach makes it possible to pursue risk management objectives such as planning,
preparation, and evaluation daily. The advantage of conducting risk management daily is that it
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prevents surprises and sets an organization on a successful path. Therefore, project management
leaders have the task of increasing the probability of positive results by minimizing challenges
(Iacob, 2014). Correspondingly, a project manager has the responsibility of enhancing the
participating of a team in risk management process.
Typical daily risk management processes should include risk identification, risk analysis,
response planning, as well as monitoring and controlling risks. Risk identification is the most
crucial part of risk management. Risk identification can be conducted through the establishment
of risk identification sessions where all the stakeholders are invited to understand the project and
make contributions regarding how risks can be countered 9Iacob, 2014). Risks can also be
identified by reviewing past logs. The information obtained from such reviews can form the
primary basis of analysis of risks and subsequent application of countermeasures. Likewise, risks
can be identified by examining their categories such as scope-related risks, time-related risks,
and quality-related risks among others (Iacob, 2014). These approaches provide leverage for
dealing with current and anticipated risks daily to avoid future crises.
Change Management
The best change management practice capable of facilitating successful project
management process includes employee engagement. From the onset, change management aims
at minimizing resistance and enhancing employees’ willingness to participate in a project
irrespective of the perceived changes. Employees tend to resist projects when they do not
understand how they would be affected. Project acceptance can enhance success because it
facilitates motivation. Employees are likely to feel motivated because they feel part of the
organization. Employee-centered change management focuses on ensuring that workers
understand the reason for engaging in projects. It also enables them to understand the potential
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impact of the related change in their responsibilities as well as position within the organization.
Subsequently, project managers can address concerns and assure employees that their jobs are
secure.
Implementation of Best Practices
Leadership
The application of employee-centered leadership should be pursued within the context of
intrinsic motivational structure, where the aim is to make employees feel like they are a valuable
part of the organization. The confidence of employees can increase if they are allowed to
participate in crucial decision making phases of project design, implementation, and analysis.
Additionally, their confidence can grow if they are allowed to innovate and work with minimum
supervision. The context should also emphasize on motivating employees to enhance their
productivity.
Firstly, project managers should create a culture where employees can work freely and
are respected by the management. The culture should also revolve around making employees feel
valuable. This approach would appeal to their emotional and psychological needs. The
organization should also establish appropriate remuneration rates to enable employees to meet
their physical needs adequately. Secondly, project managers should enhance the communication
between workers and the management to facilitate the establishment of a positive relationship.
Lastly, it is crucial to establish policies which guide organizational behaviors, especially the
respect for other peoples' values.
Risk Management
The implementation of a daily risk assessment and response approach should stem from
an organizational culture which prioritizes and promotes team participation and regular risk
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aversion. Risk identification and countermeasures can enhance an organization's profitability
because it prevents instances where an agency would have wasted time and resources. Likewise,
it prevents failure because the process involves the assessment of future threats and countering
them even before they occur. Thus, an organization that conducts daily risk identification and
neutralization is likely to succeed. Every member of the organization becomes aware of this
culture and incorporate them into their processes.
Change Management
Change management should be implemented by embracing the culture of inclusiveness in
an organization. An organization that tends to engage its employees in crucial decision making
process is likely to experience less resistance when implementing a project. Therefore, inclusive
participation in organizational activities should be embedded within a corporate culture to
facilitate the introduction of new projects. Likewise, employee-centered leadership provides a
platform where an organization can promote the inclusiveness of employees in various activities.
Effective change management should have sessions where project managers raise the awareness
of all stakeholders. This approach would provide the opportunity to understand the reason for
embarking on such projects as well as their implication on employees. Such sessions will also
reveal the impacts of change on funders and customers.
Conclusion
The three most crucial soft skills in project management are efficient leadership skills,
risk management skills, and change management skills. Leadership is important because it
provides guidance of organizational behavior and subsequent motivation to pursue the related
goals. Risk management facilitates the success of a project because it leads to risk identification
and ultimate mitigation. Change management is critical to the success of a project because it
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influences the attitude and behavior of employees towards a project. It minimizes resistance
while enhancing employee participation and commitment towards attaining positive results. The
best leadership practice should be employee-centered because it focuses on meeting the needs of
workers, subsequently motivating them to increase their participation in the organization. The
appropriate risk management practice involves promoting daily risk identification, assessment,
and implementation of responses. This approach would help an organization to avoid
unforeseeable threats. Change management should be pursued within the context of intrinsic
motivation. Project managers should enhance the participation of employees in various phases of
a project because it would promote acceptance and successful implementation.
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References
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practice. Procedia-Social and Behavioral Sciences, 68, 108-120.
Anantatmula, V. S. (2010). Project manager leadership role in improving project
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Chuang, S. F. (2013). Essential skills for leadership effectiveness in diverse workplace
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DuBois, M., Hanlon, J., Koch, J., Nyatuga, B., & Kerr, N. (2015). Leadership Styles of Effective
Project Managers: Techniques and Traits to Lead High-Performance Teams. Journal of
Economic Development, Management, IT, Finance, and Marketing, 7(1), 30.
Iacob, V. S. (2014). Risk management and evaluation and qualitative method within the
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Muhonen, T., Jönsson, S., Denti, L., & Chen, K. (2013). Social climate as a mediator between
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