Far East Battery
Smart ESS Cloud Platform
APP: iErgon
Learn more
en.febattery.com
Contents
Smart Cloud Platform
01 Product Overview
02 Multi-identity login in APP
03 APP usage - device installation
04 APP usage - fault handling
05 APP usage - other pages
Product Overview
The FEB Smart platform is an IoT platform based on cloud, edge, and end architecture that can perform remote
monitoring, OTA, and data statistics on energy storage devices to better understand their operating status, reduce
operation and maintenance costs, quickly respond to operation and maintenance needs, achieve digital operation
and maintenance, and provide end users with a quality application experience.
WEB APP
terminal
OTA Power Station
Map Bluetooth
Data distribution Power station network
management
Record logs Summary of equipment Account
data/new/modification/equi
Dictionary table pment inbound Equipment Settings
management management
fault Telemetry data/device Customer
authority management information
management Registration
Background data Fault information/manual
processing/message
management ... ... sending
Contents
Product Overview of
01 Smart Cloud Platform
02 Multi-identity login of APP
03 APP usage - device installation
04 APP usage - fault handling
05 APP usage - other pages
Multi-identity login of APP
The APP has multiple login
functions, with different viewing
and operating permissions based
on different identities, to meet
the application needs of Far East,
agents, and end users.
Step 1 After selecting an identity, enter
Select identity a valid username and password,
and click Log in to complete the
login. There are 2 types of
usernames:
Step 2
• Regular user name: Far East
employees & agents
• Email address: end customer
Enter the user name and
password to complete the
login
Optional identities include:
• Manufacturer / Far East
Staff
• Agent / Agency
• Customer / End Customer
Click the wheel icon here to
switch between options
Contents
Product Overview of
01 Smart Cloud Platform
02 Multi-Identity Login
03 APP usage - device installation
04 APP usage - fault handling
05 APP usage - other pages
APP usage – Create a power station
The device has been registered
on the cloud platform when it
leaves the factory, and needs
Enter the name of the power
to be initialized when installed station as needed
to allocate it to agents, power Select the type of power
stations, and end customers station as needed, including
household storage, industrial
and commercial storage, and
large-scale energy storage
Select agents as needed, and
agents can be configured in
Step 1 the background
Clicking the Get location
Create power station button will open the map
selection interface, where you
can search and select a
location on the map as the
power station address.
When installing the equipment, the
The address selected in Get
installer needs to guide the end customer location will be filled in
to download the APP and complete Address for user confirmation
registration, and then the installer creates
a power station for the customer
After logging in with the Far
East Operation and (Optional) Enter the customer's
Maintenance or agent registered email address here,
account, there will be a new and the Customer Name and
Note: power station button here. Phone Number below will be
automatically filled in
Clicking it will open the create
1. When filling in the address of power station page
the power station, it is necessary
to ensure that the mobile phone (Optional) You can upload an
can be connected to the global image here as a thumbnail
display for the site
Internet After filling in all the
information correctly, click
Create to complete the
creation of the power station
APP usage – Add new device
After completing the creation of
the power station, the installer
needs to add the equipment to
the power station
Click the Scan button
or manually input the
Multiple devices can be added to a power device SN number,
station and click the OK. After the device is
successfully added,
Click on the power the Devices
station created in column will display
the previous step
Step 2 to open the power
station details
the added device
Equipment entry page
After the device enters the station, it will Click the Add New
Device button to
be bound with the agent and the end start adding devices
customer
Note:
The following reasons may cause the
device to fail to bind successfully:
1. BMS internal barcode error;
2. The device has been bound to other
power stations;
3. The equipment is not properly
The equipment barcode and SN
delivered; number are on the equipment body
4. The scanned barcode information is
incorrect;
APP usage – Search device via Bluetooth
Click the button
to open the
After the device enters the Click the device added in the menu, and click
previous step to jump to the WiFi Provisioning
station, it needs to be device details page.
to start
Bluetooth pairing
configured with a WiFi
network. Note that the WiFi
network needs to be in the
2.4GHz frequency band
Step 3
Bluetooth distribution
network
Bluetooth pairing can be performed on
the Home page and device details page.
After completing Bluetooth pairing, the The app will automatically find and
installation and initialization are complete. connect to the device's Bluetooth,
ensuring that the device is turned on;
The Connect Success prompt
。 indicates that the connection is
successful, and it will automatically
Please note: jump to the next distribution network
page
The following reasons may cause the
device to fail to connect to the network:
1. The Bluetooth of the mobile phone is
not turned on;
2. The phone has no network or
abnormal network;
3. The app does not have Bluetooth
APP usage – Configure Wifi
After the device enters the
station, it needs to be
configured with a WiFi network.
Note that the WiFi network
should be in the 2.4GHz
frequency band
Step 4 After the distribution
network is completed,
Connect to network the device status
changes to online in the
device details page
Bluetooth pairing can be performed on
the Home page and device details page.
After completing Bluetooth pairing, the
installation and initialization are complete.
Select the available 2.4GHz WiFi
network, enter the WiFi password, click
Connect, and then click Wi-Fi
provisioning config success to complete
the configuration.
Contents
Smart Cloud Platform
01 Product Overview
02 Multi-identity login in APP
03 APP usage - device installation
04 APP usage - fault handling
05 APP usage - other pages
APP usage - fault handling
The APP can view the real-time
fault information of the device,
confirm and handle it
Fault name
and status
Associated
power
stations and
Step 2 equipment
Fault
Open the alarm to be handling
status
processed on the power
station details, equipment Fault
information
details, or alarm list page read from
BMS
Step 2
Confirm or eliminate the Description of operation buttons:
fault share: Send the alarm information
to the specified email
Check: Manually confirm the fault
Clear: Manually clear the fault
Note: After manual removal, if the
The fault can only be cleared after fault type continues to be reported,
performing the Check operation the status will be updated to Active
Contents
Product Overview of
01 Smart Cloud Platform
02 Multi-identity login of APP
03 APP usage - device installation
04 APP usage - fault handling
05 APP usage - other pages
APP usage - other pages
Power station map
Based on different user permissions,
display the power stations that can be
viewed and searched on the map:
• Agents, power stations created by
themselves
• End users, their own power stations
APP usage - other pages
Power station list
According to different user
permissions, the list of power
stations that can be viewed
and searched is displayed:
• Agents, power stations
created by themselves
• End users, their own power
stations
APP usage - other pages
Equipment list
Based on different user
permissions, a list of
devices that can be viewed
and searched is displayed:
• Agents, equipment
added to the power
station created by
themselves
• End users, their own
devices
APP usage - other pages
Set up
Settings such as personal
information, language
switching, and night mode
can be set.
