HPO Ready Reckoner or Work Flow
HPO Ready Reckoner or Work Flow
0 READY RECKONER
(Head Post Office)
Booking Solutions
Beginning of the Counter Shift, Carry-out Counter Operations and Shift End
SPM/PM/APM--Treasury-Tools-Day Begin
SPM/PM/APM-Booking Solution-Counter
Operations-Allocate Counter to Operator
Counter PA
Treasurer
1. Stamps Request-Stamps/Stationary-Process
Issue/Receipt
2. Cash Request-Cash/Cheques-Cash
Process(Txn)
3. IPO Request-IPO-Process IPO Indents
Counter
PA
Acknoweldgement
1. Domestic MO Booking
2. Domestic Money order
1.Book Domestic Mail
2. Book International Mail Booking-Bulk 1. Franking License Creation
3. Book Bulk Mails 2. Franking SOM Capture
4. Bulk Booking(Temporal) 3. Franking Address Change
5. Book Articles(Virtual Data) 4. Franking Cancel
6. Unregistered Track 5. Franking Rebate
Service 6. Franking Recharge
7. Franking Renewal
8. RMFS Refund
1. Stamps & Stationary Sales 9. RMFS Authroized
2. Philately Transactions
Insured Article Verification
3. IPO Sale
Counter Operations-
4. IPO Payment
5. eIPO
Counter Operations-Money
6. Bill Collections
Order Authorization
7. Retail Services-Misc
8. Employee Payment
9. Holy Blessings
Booking Solution-Supervisor
Counter PA
Counter Operations-
Transfer Cash
Treasurer
Cash/Cheques-Cash
Process(Txn) View Balance and
Stock Balance Report
RMFS-Reports &
Counter PA Reports
Article Cancellation
Common Submit Accounts
Generate Accounts-Fetch
Accounts
Submit
Booking Solution-Supervisor
Verify Accounts
Counter PA
Despatch PA
Bagging Operations
Bag
Supervisor
Supervisor
INS Article
Verification
Despatch PA
Error Management
Internal Tracking
Bag
Supervisor
Reports
Bagging Operations-
Supervisor
Bagging Operation-
Dispatch Bag
Postman and Delivery Management
Mails PA
Bagging Operation-
Bag Receive
Bagging Operation-
Bag Open
Delivery
Supervisor
'Shift Begin/End'
Card-
Shift Begin
Delivery PA
The Postman has collected Cash through Accountable Articles and needs to be remitted
to Treasury
1. If the Postman has confirmed the Delivery Remarks through IMA, then
Delivery PA doesn't have any Role. The Delivery Supervisor will make
'Submit Accounts' for the Beat
OR
2. If the Postman has not confirmed the Delivery Remarks through IMA, then
Delievry PA has to take Returns and the Delivery Supervisor will make
'Submit Accounts' for the Beat
Delivery Delivery
Supervisor PA
Take Returns-Select
Submit Accounts-
Channel and Select
Channel 'Postman'
Product
Radio-Button
'Pending for Returns'
Treasurer
Treasury-
Update Remarks
Cash/Cheques
Cash Process(Txn)
'Shift Begin/End'
Card-
Shift End
Postman and Delivery Management-eMO
Delivery
Supervisor
'Shift Begin/End'
Card-
Shift Begin
Delivery PA
1. eMO
such as 'Postman',
Bulk 'Branch Office' and
Customer 'Bulk Customer'
Postman
Select the Channel
Select the Deposit Channel Select the Individual Product
such as 'Postman'
1. Deposit with Postman(DwP) such as eMO
and 'Bulk Customer'
Select the Branch Select the Bulk Select the Product as OR
Office Customer eMO 2. Deposit with Office(DwO)
Delivery
Supervisor
Supervisor
Operations
Treasurer
The Postman has collected the Cash from Treasury
Treasury-
Cash/Cheques
Through IMA Not through IMA
1. If the Postman has confirmed the Delivery Remarks through IMA, then
Delivery PA doesn't have any Role. The Delivery Supervisor will make
'Submit Accounts' for the Beat
OR 2
2. If the Postman has not confirmed the Delivery Remarks through IMA, then
Delievry PA has to take Returns and the Delivery Supervisor will make
'Submit Accounts' for the Beat
Delivery Supervisor
Treasurer
Treasury-
Cash/Cheques
Cash Process(Txn)
Delivery
Supervisor
'Shift Begin/End'
Card-
Shift End
Bank Drawals and Bank Remittance at Bank attached Office
Treasurer
Treausry-Bank Treasury-Bank
Submit
Treasury Supervsior
Treasury-Approval-Cheque Treasury-Approval-Cash
Approval(Src) Approval(Src)
Bank Module-Drawings
Management
Treasurer
Treasury-Reports-bank Remittance
Cheque Issue-Submit
Transaction and Bank Passbook
Treasurer
Treausry-Cash/Cheque-
Cheque Disposal
Stamp Request and IPO Request of SO processed at HO
Treasurer
Treasury-Cash/Cheques-Cash Treasury-Cash/Cheques-Cash
Process(Txn) Process(Txn)
Treasurer Treasurer
Sub-Accounts PA Sub-Accounts PA
Mails PA Mails PA
Treasurer
Treasury-Stamps/Stationary Treasury-IPO
Treasury Supervisor
Treasury-Approval Treasury-Approval
Stamp Issue/Receipt
Approve IPO Indents
Approval
View-Approve View-Approve
Sub-Accounts PA
Mails PA
Bagging Operations-Bag
Despatch to SO
Placing Indent from HO to PSD and its Receipts from PSD to HO
HO Inventory Operator
Submit
HO Inventory Supervisor
PSD Operator
PSD Supervisor
Submit
Inventory Operator
Inventory-Accept Stock-Operator
HO Inventory Supervisor
Inventory-Accept Stock-Supervisor
Inwards at HO Outwards to HO
Any Cash Remittance from SO- Capturing Cash Bag Processing of IPO Request
Transfer to Treasurer Weight and Submit followed by PM Approval
3. Generate SO Slip
Verify and Submit
4. SO Bag Close
Capture Bag Label and Bag
Weight
HO Summary to Cash Bagging PA-Bagging Operation-
Book(Preferably after Day End) Bag Despatch
Cash Book
Cash Account