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Phone Call

George Michael made a reservation at Hotel Le Grand for his birthday on September 20, 2024, at 7:00 PM for five people. He requested an American Ala cart setup and ordered a special birthday cake for 500 pesos. The reservation details were confirmed, including his contact number and address.

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9 views2 pages

Phone Call

George Michael made a reservation at Hotel Le Grand for his birthday on September 20, 2024, at 7:00 PM for five people. He requested an American Ala cart setup and ordered a special birthday cake for 500 pesos. The reservation details were confirmed, including his contact number and address.

Uploaded by

mikecalumpiano200984
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Hostess: Hi, good morning. Thank you for calling Hotel Le Grand. My name is Renzo.

How may I
help you today?

Guest : I would like to book a table reservation.

Hostess: I will be happy to assist you with your reservation. May I have you name please?

Guest : Yes, my name is George Michael.

Hostess: Thank you for that information. When would you like to book your reservation, Mr.
George?

Guest : I would like to book a table reservation for my birthday on 20th September 2024 at 7:00
in the evening.

Hostess: Alright, a table for how many persons please?

Guest : A table for five please.

Hostess: Do you have any special request?

Guest : Yes, I would like our table to be set up as American Ala cart.

Hostess: Since you reserved for your birthday, we would like to offer special birthday cake for
only 500 pesos. Would you like to order one?

Guest : Yes, please, reserve one cake for me

Hostess: alright, may I have your contact number please?

Guest : Yes, that’s 0910 621 2125

Hostess: May I also have your address, please.

Guest : Yes, that’s 3rd Avenue, Villa Amor Village, Clark City

Hostess: How would you like to settle your bill tomorrow, Sir? Are you going to use check, card,
or cash?

Guest : I will be using my card please.

Hostess: Alright Sir. Let me just verify if I got all the information correctly. I have reserved a table
for five on 20th September 2024 at 7:00 in the evening. I also reserved one special
birthday cake that cost 500 pesos. This reservation is under the name of Mr. George
Michael. Your contact number is 0910 621 2125 and your address is 3rd Avenue, Amor
Village, Clark City. Is that correct?

Guest : Yes, that’s all correct.

Hostess: Is there anything else that I may assist you with?

Guest : That would be all. Thank you.

Hostess: Alright, thank you for having business with us. Have a nice day. Bye!
Guest : Have a nice da y too. Bye!

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