A Community Service Project Report on

DIGITAL LITERACY
AND
ONLINE FRAUDS

Submitted in partial fulfillment of the requirements for the award of

the degree of

BACHELOR OF TECHNOLOGY

IN

COMPUTER SCIENCE AND ENGINEERING

By

Under the guidance of

CH.SANTHI, M.TECH

DEPARTMENT OF COMPUTER SCIENCE AND

ENGINEERING

BVC INSTITUTE OF TECHNOLOGY AND SCIENCE

(Approved by AICTE, Permanently Affiliated to JNTUK, KAKINADA & Accredited by
NBA )
BVC College Rd, Bhatlapalem, Andhra Pradesh 533221

1
 BVC INSTITUTE OF TECHNOLOGY AND SCIENCE
(Approved by AICTE, Permanently Affiliated to JNTUK, KAKINADA & Accredited by NBA )
BVC College Rd, Bhatlapalem, Andhra Pradesh 533221

CERTIFICATE

DEPARTMENT OF COMPUTER SCIENCE AND

ENGINEERING

This is to certify that the Community Service Project Report

entitled “DIGITAL LITERACY” is being submitted by in partial fulfillment
for the award of the Degree of Bachelor of Technology in Computer
Science And Engineering, BVC Institute of Technology and Science for
the record of bonafide work carried out by him/her.

Dr.K.Srinivas
Head of the department
Computer Science and Engineering

2
 PROGRAM BOOK
FOR
COMMUNITY SERVICE PROJECT

BONAM VENKATA CHALAMAYYA INSTITUTE OF

TECHNOLOGY& SCIENCE

22-8-22 31-12-22
6 weeks

AMALAPURAM

JAWAHARLAL NEHRU TECHNOLOGICALUNIVERSITY

YEAR 2022-23

3
 COMMUNITY SERVICE PROJECT REPORT

Submitted in accordance with the requirement for the degree of B.Tech

Name of the college : BVC Institute of Technology and Science

Department : Computer Science and Engineering

Name of the Faculty : CH.SANTHI

Guide

Duration of the CSP : 6 weeks From: To:

Name of the Student :

Programme of Study : COMMUNITY

SERVICE PROJECT

Year Of Study : 2021-2025

Register Number :

Date of Submission :

4
 STUDENTS DECLARATION

I student of Program,
Reg. No.21H41A0537 of Department of Computer Science and Engineering in
BVC INSTITUTE OF TECHNOLOGY AND SCIENCE do hereby declare that,
I have completed the mandatory community service from Aug to Dec under the
Faculty Guideship of CH.SANTHI Department of Computer
Science Engineering in College.

(Signature and Date)

Endorsements

Faculty Guide : CH.SANTHI M.TECH

Head of the Department : Dr.K.SRINIVAS
Principal : Dr. J V G Ramarao

5
 Certificate from Official of the Community
This is to certify that ____________________ Reg.No ______________ of
BVC Institute Of Technology & Science underwent community service in
AMALAPURAM from to .The overall
performance of the
Community Service Volunteer during his/her community service is found to be
(Satisfactory/Good).

Authorized Signature with Date and Seal

6
 Acknowledgement

We would acknowledge our deep reverence to our respected Principal Dr.

J V G Ramarao. for allowing us to use the facilities available. We would
like to express our sincere thanks to the members of college management
Sri. J. Krishna Rao. We would like to express our gratitude for the persons
who have contributed their valuable time in the completion of this project
work.

We also take this opportunity to express a deep sense of gratitude to our

Head of the Department, Dr.K.Srinivas ,for their cordial support,
valuable suggestions and guidance. With due respect our heartfelt thanks
to our esteemed internal guide Ch.Santhi who gave us timely suggestions
and helped us throughout the tenure of our internship. As a person we
got a very good experience in participating in this activity.

I would like to express my gratitude and appreciation to all those who gave
me the possibility to complete the project report.

I would like to acknowledge with much appreciation the crucial role of the
staff, who gave me permission, suggestions and Encouragement in writing
the report.

My completion of the project could not have been accomplished without the
support of my team members.

Finally, words are not sufficient to express gratitude on my cherished

family
members for supporting me.
 CONTENTS

Chapter no Name Page no

1 Executive Summary

2 Overview of the community

3 Community Service part

4 Activity log

5 Outcomes Description

6 Conclusion

8
 Chapter 1: EXECUTIVE SUMMARY

The topic is “DIGITAL LITERACY AND ONLINE FRAUDS”. we

went to Amalapuram ,as the people are unaware of digital literacy, we
Created awareness among them. we collected the Online fraud affected
people information.

we observed that some of the online fraud affected people were contact their
bank or credit union immediately and they closed hacked account and
opened a new one.

we advised the people on the precautions to be taken to avoid online frauds

and install only secured apps in their mobiles.

we briefly explained the people about the steps they should follow. Some
people are effected and we suggested precautions to them.

Most of the people were affected by online frauds. Even after recovering
their bank account details and passwords they are suffering with
hackers.some people have financial loss.

Due to cyber crimes people are suffering with financial loss .we advised
students to use social media accounts carefully.

As a member of this community service project I shared most of my

knowledge and created awareness in people and students.

Objectives
Creating awareness among people about Digital literacy.
Installation of secured apps.
Suggesting some precautions to avoid online frauds.
Educating people and students how to prevent the cyber crimes.

9
 Chapter 2 : OVERVIEW OF THE COMMUNITY

About the Community / Village / Habitation including historical profile of the

community/habitation, community diversity, traditions, ethics and values.
Brief note on Socio-Economic conditions of the Community / Habitation.

To do this community service project we visited local areas in Amalpuram.

Due to Cyber crimes so many people were suffered and some of the families
lost their money and they lost their courage and confidence. I said some
essential points of some motivation from particular speeches.

Some people who are effected by online frauds had bank problems and I
suggested the people to close that hacked account.

Some people have severely effected by hackers so I suggest them to use

secured apps.

From this whole survey on this project I explained them not to worry much
about online frauds.

I also suggest them to follow precautions to avoid cyber crimes. Using

secured apps and avoid or uninstall junk apps in mobiles can almost avoid
hacking.

10
 Chapter 3 : COMMUNITY SERVICE PROJECT
Description of the activities undertaken in community during the community service project the
part could end by reflecting on what kind of values,life skills and technical skills the student
acquired.

We suggested them to install “Forter App “ and explained them how to use it and
I gave an in detailed description of the usage of the Forter app.

we also enquired about cyber crime status whether they had effected by
hackers. If they are not effected we suggested them to take safety measures.

We also suggested them to download online fraud detection apps like

forter ,trusted identities to prevent cyber crimes .
+
“Be aware…Connect with care”

We told them to avoid hackers who stole their bank details and personal
information. If their social media accounts are hacked immediately
deactivate their account.
“Think before you click”

If the person is suffering from hackers they effect like financial losses, and
their personal information so its better to consult a nearby police station .
Always I keep in mind that “Don’t be afraid to so no” .Be alert with the
cyber crimes and hackers.

11
 ACTIVITY LOG FOR THE FIRSTWEEK

Day Brief description of the daily Person In-

& activity Learning Outcome Charge
Date Signature

Day–1

Day-2

Day–3

Day–4

Day–5

Day–6

12
 WEEKLY REPORT

WEEK–1(From Dt………..…..to Dt..................)

Objective of the Activity Done:

Detailed Report:

13
 ACTIVITY LOG FOR THE SECOND WEEK

Day Brief description of the daily Person In-

& activity Learning Outcome Charge
Date Signature

Day–1

Day-2

Day–3

Day–4

Day–5

Day–6

14
 WEEKLY REPORT

WEEK–2(From Dt………..…..to Dt..................)

Objective of the Activity Done:

Detailed Report:

15
 ACTIVITY LOG FOR THE THIRD WEEK

Day Brief description of the daily Person In-

& activity Learning Outcome Charge
Date Signature

Day–1

Day-2

Day–3

Day–4

Day–5

Day–6

16
 WEEKLY REPORT

WEEK–3(From Dt………..…..to Dt..................)

Objective of the Activity Done:

Detailed Report:

17
 ACTIVITY LOG FOR THE FOURTH WEEK

Day Brief description of the daily Person In-

& activity Learning Outcome Charge
Date Signature

Day–1

Day-2

Day–3

Day–4

Day–5

Day–6

18
 WEEKLY REPORT

WEEK–4(From Dt………..…..to Dt..................)

Objective of the Activity Done:

Detailed Report:

19
 ACTIVITY LOG FOR THE FIFTH WEEK

Day Brief description of the daily Person In-

& activity Learning Outcome Charge
Date Signature

Day–1

Day-2

Day–3

Day–4

Day–5

Day–6

20
 WEEKLY REPORT

WEEK–5(From Dt………..…..to Dt..................)

Objective of the Activity Done:

Detailed Report:

21
 ACTIVITY LOG FOR THE SIXTH WEEK

Day Brief description of the daily Person In-

& activity Learning Outcome Charge
Date Signature

Day–1

Day-2

Day–3

Day–4

Day–5

Day–6

22
 WEEKLY REPORT

WEEK–6(From Dt………..…..to Dt..................)

Objective of the Activity Done:

Detailed Report:

23
 Chapter 5: OUTCOMES DESCRIPTION
DETAILS OF THE SOCIO-ECONOMIC SURVEY OF THE VILLAGE/HABITATION ATTACH THE
QUESTIONNAIRE PREPARED FOR THE SURVEY

1 Is anyone affected by cyber crimes?

2 How many members are affected by cyber crimes?

3 What precautions have you taken to avoid online frauds?

4 Is there any financial loss hacking?

5 Is any lost their personal information?

6 What are the problems you faced because of online frauds?

7 Have all your details or information are stolen?

8 How many members took safety measures?

9 If you did not take precautions then what is the reason for that?

10 Do you have any online fraud detection app?

11 Did you use secured apps or not?

12 In which way they avoid online frauds?

13 What precautions did you take to prevent scammers?

14 Did you know how to report to bank frauds?

15 Did you know how to recover money from a scammer?

24
 DESCRIBE THE PROBLEMS YOU HAVE IDENTIFIED IN
THE COMMUNITY

The people in the community are illiterate. They do not have any knowledge
about the safety measures and precautions that should be taken.

They do not have the online fraud detection app installed in their mobiles.

They do not know what measures they should follow if they face any problem.
They do not know about digital literacy. They do not know which apps are
secured.

They have minimum knowledge about safety measures that they should perform
if they face any problem regarding cyber crime. They have a lack of knowledge
on how to prevent online frauds.

They have less knowledge about the usage of technology and don’t know how to
secure their bank details , personal details and social security number.

Almost 50% of the people and students are don’t know how to avoid cyber
crimes.

They have many effects it may be financial effect, there is no one to give
suggestion to them. Many people lost their personal data. Some of the people
became depressed due to financial loss.

Short-term and long term action plan for possible solutions from identified and
that could be recommended to the connected authorities for implementation
Short term goal:

We must create awareness in the people about digital literacy and online frauds.
They should aware India is the most populated country due to cyber crimes many
people lost their money and personal information . They should know the
precautions and safety measures to avoid online frauds they should use secured
apps only they should maintain security passwords for their important
applications.

Long term goal:

It is a 4 weeks community service project. I went to Amalapuram

local areas. Online fraud is one of the fraud schemes commited against the
25
business or individual. Indiaforensic offers a certification program in forensic
accounting. India is the most populated country, due to cyber crimes many
people were effected with financial losses. We want India to be economically
developed.

Description of the community awareness program(S) conducted w.r.t

the problem and their outcomes

I along with my group members have conducted some awareness programs with
respect to problems relating to cyber crimes to bring a positive outcome and for
the betterment of the community. The digital literacy awareness programs
conducted by the group are creating awareness among people and students to
protect themselves from online frauds.

The best way to avoid and slow down the online frauds is to be well informed
about the secured apps and junk websites.
Protect yourself and others from cyber crimes by never share your passwords ,
PIN numbers or bank account numbers and do not open suspicious texts, pop-up
windows or click on links or attachments in emails-delete them.

Get your money recover from a scammer, gather any evidence of the scam ,such
as copies of e-mails , bank statements and receipts. When its your turn and
follow guidance cyber security. If you used a credit card or bank transfer, you
may be able to recover some of your losses through your bank or credit card
company.

It is important to check your bank statement carefully against anything you buy
online and check site’s privacy and return policy.

If you used an online payment service, check if you are covered by a fraud
protection scheme on the service website.

26
Report of the mini project work done in the related subject w.r.t the
habitation / village.

A mini project work in the related subject w.r.t the habitation / village (for ex : study of
Botany may do a project an organic farming for horticulture or usage of bio fertilizers
or bio pesticides or effect of the inorganic pesticides etc..

A Student of zoology may do a project Aquaculture Process or animal husbandary or

poultry or healthy and hygienic or Blood group analysis of survey on the (hypothesis)
Hypertension on Survey on the prevalence of diabetics ac ,

The Report shall be limited to 8-10 pages

THE COMMUNITY SERVICE PROJECT a 4 week service done by our team as

a part of our academics we had done through a lot of intense discussions
regarding the things to be rendered as a part of the project just as to make it a
part of the history of the community .this is a report description of the war
carried out by us in detail
Project very much useful of the thriving generations. We, as a part of the society,
book charge of to the contributing the value service to the society .
After getting to know about this programme , the first and most step done by us
in the design and then we opted to choose the topic, which is the most important
thing of our project.
We, as a team, also researched the topic in wikipedia and also from different
newspapers and some magazines as to give the best. The TV report also helped
us a lot.
Then comes the planning, we have planned to make everything in time and found
all the advantageous steps to make our project successful. Then as expected, we
started executing our plans one by with a good response in return. We even
found few people eagerly listening to our guidance.
Coming to our topic selection , we choose to serve the people with the
knowledge of digital literacy, its importance and uses for the future . We
strongly believed that a part for all the other topics this would be helpful for the
people. As the people are unaware of technology due to online frauds they faces
many problems.
We are very much interested to serve the people. This project is the best
opportunity for us. People are very curious about the technology we briefly gave
all details of adverse effect of cyber crimes.
We make the community well and fearless by our motivation. We think they
almost using secured apps.
The first week i went to amalapuram local area. I analyzed from my project that
27
 some of the people were effected by online frauds and many of them unaware of
the adverse effect of online frauds. I almost tried my level best to share my
knowledge with people.
-The second week we went to local schools. We created some awareness and in
the third and fourth week, we went to colleges.

Precautions suggested are:

 Use Smart, Verified Apps Only

 Browse secure and authorized websites only
 Use secure internet connections
 Be vigilant when using the card
 Update your computer and mobile security
 Never share sensitive personal information
 Do not respond to unsolicited calls, sms or e-mails
 Don’t respond to calls asking for ‘Remote access to your computer’

Remedies:

 Check the strength of your passwords

 Trust no one(on e-mails)
 Secure your devic

Steps to secure online banking :

 Choose strong and unique passwords

 Enable two-factor authentication
 Steer clear of public wi-fi
 Sign up for banking alerts
 Be wary of phishing scams
 Choose trustworthy financial apps
 Check privacy policies
 Do not use public computers to login
 Monitor your accounts

28
Fraud Detection Software :

 Forter
 Signifyd
 ClearSale
 SEON.FraudFighters
 Riskified
 Sift
 CertifID
 Arkose Labs
 No Frauds
 Eye4Fraud
 DataDome
 Bolt

To talk about our interaction with parents, they are very practical. They clearly
listened to every word altered by us and also deployed with a positive motive.

This is how our project was held. The conclusion that there are many changes
needed to take place in our communities. The mindsets of the people must be
changed into supportive and encouraging minds. People should aware of effects
of cyber crimes.

Such service projects must conducted yearly to make sure everyone aware should
aware or like Digital literacy and online frauds.

The government should take necessary actions to create awareness among of

effects of online frauds.

So finally I wish the government would take obligatory measures to provide them
with everything possible like never sharing their passwords, social security
numbers etc…

29
 Chapter 6 : RECOMMENDATIONS AND CONCLUSION
OF THE MINI PROJECT

RECOMMENDATIONS:

People should know how to utilize social media.

People should ensure leading a secured life.

Everyone should use secured apps.

They should know how to solve their issues with the available resources .

They should know how important to clear unnecessary data.

They should improve their knowledge and use the technology in way its makes
their life better.

CONCLUSION:

As a pair of our project, we have seen a lot of people and students interacted us,
we almost created awareness about digital literacy. We gave precautions and
safety measures to them.

We have recommended that government and higher officials to take action on

hackers who hacked the personal details of people.

Finally we conclude that this mini project has changed community with great
values and knowledge about Digital literacy.We are happy for successfully
completing community service project.

“Thank you everyone for the hard work and diligence in making this
30
project successful”

Student Name:

RegistrationNo:

Period of CSP: From:

To:

Date of Evaluation:
Student Self-Evaluation for the Community Service Project

Please rate your performance in the following areas:

Rating Scale: Letter grade of CGPA calculation to be provided

1 Oral communication 1 2 3 4 5
2 Written communication 1 2 3 4 5
3 Pro activeness 1 2 3 4 5
4 Interaction ability with community 1 2 3 4 5
5 Positive Attitude 1 2 3 4 5

31
6 Self-confidence 1 2 3 4 5
7 Ability to learn 1 2 3 4 5
8 Work Plan and organization 1 2 3 4 5
9 Professionalism 1 2 3 4 5
10 Creativity 1 2 3 4 5
11 Quality of work done 1 2 3 4 5
12 Time Management 1 2 3 4 5
13 Understanding the Community 1 2 3 4 5
14 Achievement of Desired Outcomes 1 2 3 4 5
15 OVERALL PERFORMANCE 1 2 3 4 5

Date: Signature of the Student

32
 Evaluation by the Person in-charge in the Community / Habitation

Student Name :

RegistrationNo:

Period of CSP: From:

To:

Date of Evaluation:

Name of the Person in-charge:

Please rate the student’s performance in the following areas:

Please note that your evaluation shall be done independent of the Student’s

self-evaluation

Rating Scale: 1 is lowest and 5 is highest rank

1 Oral communication 1 2 3 4 5
2 Written communication 1 2 3 4 5
3 Proactiveness 1 2 3 4 5
4 Interaction ability with community 1 2 3 4 5
5 Positive Attitude 1 2 3 4 5
6 Self-confidence 1 2 3 4 5
7 Ability to learn 1 2 3 4 5
8 Work Plan and organization 1 2 3 4 5
9 Professionalism 1 2 3 4 5
10 Creativity 1 2 3 4 5
11 Quality of work done 1 2 3 4 5
12 Time Management 1 2 3 4 5
13 Understanding the Community 1 2 3 4 5
14 Achievement of Desired Outcomes 1 2 3 4 5
15 OVERALL PERFORMANCE 1 2 3 4 5
33
PHOTOS & VIDEO LINKS

34
35
36
EVALUATION

37
MARKS STATEMENT
(To be used by the Examiners)

38
 INTERNALASSESSMENTSTATEMENT

Name Of the Student:

Programme of Study:
Year of Study:
Group:
Register No/H.T. No:
Name of the College:University:
Maximum Marks
Sl.No Evaluation Criterion
Marks Awarded
1. Activity Log 20
2. Community Service Project Implementation 30
3. Mini Project Work 25
4. Oral Presentation 25
GRANDTOTAL 100

Date:

Signature of the Faculty Guide

Certified by

Date: Signature of the Head of the Department/Principal

Seal:

39
40