THE FUNCTIONS, NATURE AND PROCESS OF 2.
The speaker encodes the idea or converts it to
COMMUNICATION words or actions.
3. The speaker transmits or sends out the idea
Communication is a process of sharing and using a specific medium or channel.
conveying messages or information from one 4. The receiver gets the message and decodes
person to another within and across channels, or interprets it.
contexts, media, and cultures (McCornack, 2014). 5. The receiver provides or sends feedback.
Nature of Communication At any point of the communication process,
Communication is a process. It takes place when noise may take place and hinder the flow of
two or more people exchange ideas either communication process.
through written or spoken words (verbal) or
actions (nonverbal). Both verbal and nonverbal The Elements in The Process of
can be used at the same time. Communication
1. Sender - the one who initiates the message
Functions of Communication that needs to be transmitted.
1. Regulation / Control – Communication 2. Message - refers to the information intended
functions to control behavior. It can be used to to be communicated by words as in speech,
regulate the nature and number of activities letters, pictures, or symbols.
people engage in. 3. Encoding - the process of expressing the idea
2. Social Interaction – Communication allows into appropriate medium.
people to interact with others to develop 4. Channel - refers the medium or passage
bonds or intimacy. It also allows individuals to through which encoded message is passed to
express desires, encouragement, needs, and the receiver. I
decision or to give and get information. 5. Receiver - refers to whom the message is
3. Motivation – Communication persuades or meant for
encourages another person to change his/her 6. Decoding - It means translating the encoded
opinion, attitude, and behavior. message into a language that can be
4. Emotional Expression – Communication understood by the receiver.
facilitates people’s expression of their feelings 7. Feedback - It refers to the response of the
such as love, fear, anger, joy, hope, or any receiver to the message sent to him/her by
other emotion. the sender.
5. Information – Communication functions to 8. Noise -It is a hindrance to communication.
convey information. It can be used in giving
and getting information.
The Process of Communication
The diagram above shows the basic steps.
1. The speaker develops an idea to be sent.