CURRICULUM
WILLIAM ALEJANDRO OSORIO MONTENEGRO
ID: 1.013.648.245
Address: Calle 80ª No 109-13
Contact number: 3117189358- 3212039688
Birthdate: Mach 25 1994
Email: [email protected]
PROFILE DESCRIPTION
I´m a student of Historian and Archivist from Universidad Industrial de
Santander, with nine semesters completed. I have extensive sales
experience, primarily in the banking sector and call centers. I handle
various services, including credit cards, credit, life insurance, and voice
and data plans.
I have a couple of communications, listening and sales skills such as
active listening, social selling, technological Savviness, assertive
communication and empathy thanks to I have been working in sales
since my nineteens. However, just it is in Spanish jobs.
WORK EXPERIENCE:
UNISONO
Role: Commercial advisor
Supervisor: Omar Hernández
Contact: 307 7272
Date: 15 November 2014 to 15 de April 2015
FUNCTIONS
1. Commercial consulting
2. Retaining customers in outbound and inbound lines
3. Making cancellation requests
4. Handling disappointing customers
Interactivo Contact Center
Role: Commercial advisor in loyalty campaign.
Supervisor: Andrés Pardo
Contact: 6000000
Time: 15 April 2014 to 24 September 2014
FUNCTIONS
1. Commercial consulting
2. Retaining Customer
3. Costumer Service
4. Making PQR requests
Banco de Bogotá
Role: External adviser in sales department
Supervisor: Antonio Navas
Contact: 3015050563
Time: 01 March 2013 to 27 December 2013
FUNCTIONS
1. Commercial consulting
2. Contacting people and sales them banker services.
3. Costumer Service
4. Making sales requests
QUALIFICATIONS
INSTITUTO COLOMBIANO DE APRENDIZAJE (INCAP)
Title degree: Accounting and finance technician
Time: 6 semesters
UNIVERSIDAD INDUSTRIAL DE SANTANDER (UIS)
Title degree: Historia and Archivistic
Time: 9 semesters
PERSONAL REFERENCES
Fabio Buitrago
Lawyer
Contact: 3102495275
Esperanza Montenegro G
Environment administrator
Contact: 3203521598
WILLIAM ALEJANDRO OSORIO MONTENEGRO
C.C 1.013.648.245 de Bogotá
I have a lot of experience in the sales field. My first job was for Banco de
Bogota in the sales department. I spend one year selling credits card as
an external adviser. This job helps me to improve my listening and
communication skills.
Then, I worked for Claro Colombia in loyalty and sales campaigns. I
handled disappointed customers while I made PQR or retaining requests
in inbound line. I worked there for 3 years.
After I worked for unisono Colombia in sales campaign. This job was my
first experience selling life insurance. I worked there for 6 months.
In a long time, I haven’t worked because I started my career, but I
started to work for Nexa BPO one year ago. I spend eight months selling
credits in lead and sales campaigns.
It´s my most recent work experience.
Achiviments
A short time ago, I had concluded my thesis degree after I was hard
working to do it. Over five years I read documents, searched for
information and wrote each chapter in it. In this process, I faced hard
situations. I was frustrated with me for continuous adjustments which I
made for myself. Now, the most important thing is that I approved of the
last requirement to get my title degree.
Also, I have research to apply for any scholarship, but, after, I need to
get a higher toelf test to obtain it.
Upon my dog wakes me up to get out in the park, I drink a cup of coffee.
We usually run around this place, or my dog plays with other dogs until
he exhausts him.
At home, I cook my breakfast. It always is chocolate with eggs with,
sometimes, bread or corn cake.
Then, I read some new or I watch movies. Both horror and action movies
are my favorites. My lunch always is between one and two pm. Upon
having my lunch, I brush my treats. I used to travel at work, but I
renounced it 8 months ago. Nowadays I take a rest or play violin.
At night, both my dog and I walk around the neighborhood. Usually, we
spend one hour on it. At home, I fed my dog, and he fell asleep. While he
sleeps, I eat something and next I go to bed usually between eleven or
twelve pm.
Dear posters staff members
I am writing this letter to introduce a bad situation. Yesterday, my friends
and I had a meeting when the dishes arrived on the table. One of us saw
a couple of cockroaches leaving the kitchen. I suggest improving your
clear conditions because it is an unpleasant situation.
I usually eat in this place. I love your chocolate and cheese desserts, but
these situations make me less interested in going there. I hope the other
people don’t watch any animals around there. If this happened, it would
cause some trouble with the sanitary authorities. I don’t like it because I
usually have my breakfast there thanks to this place is close to my work.
With empathy and confidentiality
William Osorio
In five years
In five years, I want to (wanna) begin my postgraduate studies in The
United States, but after I gotta (have to) get a higher test toefl score.
This job is an excellent opportunity to improve both English fluency and
listening and communicating skills.
Also, I want to (wanna) be a professor upon I concluded my studies, but
it is a long way, and the first step is to get this job.
In this company, I´m going to work hard to grow up for myself. I want to
(wanna) be a member of staff like a back office or quality even
supervisor. Why not compa?
I want to travel across Europe and visit amazing places like Barcelona
city, Lovre Museum, Eiffel tower, The big ben in London city, Rome
coliseum, Santorini Island, etc. But, after, I need to increase my salary
working in the historian field or, for a short time, in a call center.
I had cleared my home to paint it.
I had studied to pass the exam.
I had read for know it.
I had written anything to end it.
I had search to find it.
I had listened to him before I suggested something
I bought it next time I looked in shopping.
I had stolen this watch then I smashed my hammer face.
I´ve been working in sales for a long time. I remember that my first job
was in 2016.
At this time, I worked for Banco de Bogota in the sales department as an
external adviser. I spent one year selling loans and any credit cards.
Then I worked on retaining and selling Claro campaigns. I spent four
months handling angry customers, making both sales and cancellations,
and managing claro apps. Also I supporting inbound lines.
Next to one I worked for unisono Colombia selling life insurance
Recently, I had the opportunity to visit Cartagena. I have always wanted
to know this place, but in the past, I didn’t have much money or time.
I spent five days at parties, enjoying local cuisine, visiting beaches, and
exploring the Sierra Nevada. In those days, I met several people,
including my girlfriend.
I met her while we danced. On this occasion, we talked about our lives,
hobbies, likes, goals ,etc I enjoyed spending time with her.
I felt sad when we said goodbye. A few days later, someone sent me
both a letter and a gift. I was excited about it. I called her and arranged
a meeting. In this occasion, she agreed to be my girlfriend.
