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Interview

The document describes how the person learned English. They started learning English in school where they focused on vocabulary and grammar. However, they found this did not prepare them for real conversations. So they used the internet to improve their pronunciation, vocabulary, and listening skills using documents, videos, and courses. They then realized they needed to speak with native English speakers to improve, so they studied abroad in New Zealand for seven months where their listening and speaking skills greatly improved.

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fernando
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31 views1 page

Interview

The document describes how the person learned English. They started learning English in school where they focused on vocabulary and grammar. However, they found this did not prepare them for real conversations. So they used the internet to improve their pronunciation, vocabulary, and listening skills using documents, videos, and courses. They then realized they needed to speak with native English speakers to improve, so they studied abroad in New Zealand for seven months where their listening and speaking skills greatly improved.

Uploaded by

fernando
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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- How did you learn English?

I started learn English in school but I begin really learn English in my home on internet. At school
they teach more vocabulary and grammar but It doesn’t prepare yourself to have a real
conversation. So I decided to improve my pronunciation, vocabulary and listening,.. on internet
with many documents, videos, courses It helps.
Then I see that if I want to improve English , I needed to speak with native speakers who can help
me with my English so I decided to study in new zeland for around seven months over there I really
improve my listening and my speaking

- Tell me about yourself

“I’m Studing accounting and international business at politecnico


grancolombiano, My las job experience was in bancolombia bank I started on
15th November to 15th April 2020 as an assistant accounting . I learned a lot
about how to build and manage accounts successfully. It was a temporally job
so it was only for six months. My goal right now is to find a position at a
company where I can grow and take on new challenges over time. I want to
work for an organization where I can build a career.”

- What are your strengths and weaknesses?

One of my greatest strengths is my ability to learn fast on the job and teach myself
different skillsets. And while I don’t have much experience in customer service, I think
my ability to learn will help me overcome that obstacle quickly.

- Why do you want to work for our company?

I discovered that your company really values training and ongoing learning for your
employees, and as someone who loves to learn new things and be challenged, this is
important to me.

- How would you handle a call from an angry customer?

I think the first step is to stay calm and express to the customer that you understand them.
I think it’s also important to remember that it isn’t personal, and the best way to de-
escalate the situation is to work towards a solution.

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