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Octopus Cup Research Paper
So far this year in science, we have accomplished interesting and challenging activities, such as the
Octopus cup. This challenge is completed with six people pulling eight strings connected to one
rubber band. The goal of the Octopus cup activity is to build a pyramid using six cups without
touching the rubber band, and only the strings that it is connected to. The Octopus cup challenge has
showed me the importance of communication, and that teamwork is key. Also, another challenge we
have completed in class is the pink string activity. This activity involves you and a partner, you must
place the strings around your wrist, then in the middle of both strings loop your partners string
within your string. Afterwords you both must try to find
Introduction And Background Of Customer Service
INTRODUCTION BACKGROUND OF CUSTOMER SERVICES
Customer service: is a marketing tem that how product or services provide by a company ,it is an
act of taking care of customer demand and need by providing and high quality service and
assistance before customer avail it and after service as well. It s all about that we required to make
sure that we meet the customer`s desire and needs. Customer service is all about interaction between
a customer and service provider and Service is defined as activities whose output is not a physical
product, it is added value in form of as convince, comfort that are essentially intangible concerns.
Background:
Humans figured out trade very early on. By 3000 BC, humans were setting out on missions of ...
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Email becomes the primary way of interacting with customers online when the Web emerges in the
1990s.
1960s: Private Automated Business Exchanges (PABX) began to be used to handle large numbers
of calls. These became the call centers .
Early 1990s: Computer Telephony Integration (CTI), works with IVR technology to collect
information about customer behavior in telephone systems.
2006: Twitter launches. By 2011 65 million tweets are sent each day and companies begin to find
Twitter a good platform to respond to customers quickly when they have issues (or compliments)
and to have a sense of the person s social relevance based on number of followers.
Late 2000s: Some companies turn against offshoring customer service as customers feel alienated by
agents who they can t relate to or don t seem to have agency within their organization.
2015: Facebook launches Messenger for Business, and sets the pace for companies using messaging
technology to contact customers on their mobile devices.
CUSTOMERS` PROBLEMS DEMAND
Customer may expect more from companies than they did before, but with the right technology,
there s no reason why any business can t meet (and exceed) the rising customer expectations. With
customer service now the key competitive differentiator, make your customer experience a priority
and you ll soon see huge rewards.
The top customer issuesPercentage highly annoyed
Can t get a live person on the phone75
Customer service is rude or
Essay about The Taiwan-China Conflict
In deciding on which course of action would be the most appropriate in resolving the Taiwan China
conflict, it would be necessary to understand the conflict and the attempts made to resolve such
conflict to have a proper perspective on the issue. It would also help to analyze why the previous
techniques were not successful before adopting any policy recommendation to resolve the conflict.
I.Description of the Taiwan China conflict
The conflict between Taiwan roots back in 1911 when a revolution overthrew the Qing dynasty.
China was fragment after the fall of Qing dynasty and civil war followed (Myers 1) in 1915.
In this condition, the political party that gave birth to Taiwan, the Guomindang or GMD was formed
and so was the ruling ... Show more content on Helpwriting.net ...
Months later, Mao declared the founding of the new Chinese state in October 1, 1949 which is the
People s Republic of China (13). Chiang Kai shek on the other hand retreated to Formosa which is
now Taiwan to seek refuge from Mao s advancing armies (Ford 36) which it still continue to occupy
until this day.
II.Description of the various conflict management techniques used, the third parties that were active
in attempts to resolve the conflict, and the outcomes of these conflict management efforts.
Efforts however were made to reconcile Taiwan and China after Mao s declaration of People s
Republic of China or PROC as we know it today. On April 27, 1993, China and Taiwan begun
negotiating the various Interpretations of Taiwan s relationship to China, or the oneChina principle
(Myers 1). The negotiation however was conducted and represented by third party private agencies.
Taiwan was represented by Straits Exchange Foundation or SEF while China was represented
Association for Relations across the Taiwan Strait, or ARATS. The negotiation however was short
lived and collapse when President Lee Tenghui visited the US for a public address at Cornell
University (Myers 1).
The technique used in the attempt to resolve the conflict was negotiation by third parties
Emergency Evacuation
When in a state of a natural disaster the victims affected often looked for federal government
assistance. This belief of receiving assistance from the National government also applied to the local
government and how the they began to rely on funding and assistance. The central failure between
state and local governments was receiving a false sense of security, relying on Washington rather
than preparing proper emergency responses themselves. Johnny B Bradeberry, secretary of Louisiana
Deartment of Transportation, signed an agreement committing to Mobilize transportation to support
emergency evacuation for at risk population (NY Times pg 1). As a result of poor leadership,
Bradberry admitted to investigators that he did not honor this agreement, costing the lives... Show
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A mandatory evacuation of the city was implemented a day before Katrina made land fall, leaving
thousands fearing for their life because the Louisiana Department of Transportation cannot
successfully complete an escape plan due to lack of leadership. The local government will
receive aid from the state with request from the local government when overwhelmed. Often time
the State government will not intervene immediately because it I expected of the localities to be
able to diffuse the situation for the first 72 hours. In the novel The Secrets of Carter House a
female by the name of Lauren is asking her friend Stacy for a place of refuge for 15 of her peers
before the tropical storm Ike makes landfall in Galveston. Stacy states that, we can t handle the
security risk that comes with accommodating non campus families (The Secrets of Carter House pg.
15). The denial of refuge Lauren experienced closely relates to the denial of evacuation and
transportation that the civilians living in New Orleans
Seven Immortals Analysis
The 1970s was definitely a time in which people were much more physically active due to the
lack of technological vices, but was arguably a period of time brimming with gang related activity
as well. The streets of New York and New Jersey were overseen by the predominately African
American and Hispanic youth teenage boys and men trying to exert a bit of control in diversified
terrain through violence and intimidation. John Hodge, member of the Seven Immortals, describes
the business his gang conducted in the 70s on Coney Island, as well as the culture of that time and
the functions of a true original gang. Hodge s older brother, Blue, founded the Seven Immortals. He
inducted a variety of men who were willing to fight to protect the neighborhood.
Gender Inequality In Agora
Synesius, you don t question what you believe, or cannot. I must. Hypatia The historical film Agora
focuses on a lot of points such as, politics, social status, gender equality, religion and astronomical
views. The story revolves around one of the most glorified women in ancient Alexandria, the
mathematician/philosopher/astronomer, Hypatia. She is first seen lecturing to her students about how
things on Earthtend to fall down in a straight path downward. She demonstrates this idea by
dropping a handkerchief. Alongside her is the devoted slave, Davus, who seemed to have a special
feeling to his mistress. Two prominent characters are also introduced, namely, Orestes (lover of
Hypatia; later became the prefect of Alexandria) and Synesius (a faithful Christian; later became the
Bishop of Cyrene). The conflict in the movie starts when Pagan believers attack Christians who
insult their Gods statues. The Pagan believers are forced to retreat back to the Library of Alexandria
due to the force of the unexpected... Show more content on Helpwriting.net ...
Women are almost given the same chance as men to show off what they can do and exercise their
rights since they were born. But I regret this gender inequality that happened before. I suddenly
think that, what if women have already been given equal chances as men before? I think the world
would go off a better course. Without a doubt, I admit that women are smarter than men. So think of
all the possibilities that might happen. With the given chances today, I still don t know why some
women still ask for gender equality.
To end this movie review in Agora, I would like to make it a point that what happened in the
history should remain as a history. Though this may lead to more developments in the future, it is
best to live some data forgotten in the past and keep the present rolling to the future. Never let the
past dictate the future. Never let your beliefs be swayed with hearsays. KEEP MOVING
Open Casket Funeral Research Paper
If you are responsible for planning your loved one s funeral, and you plan on having pallbearers,
here are a few things to keep in mind when choosing pallbearers. Make Sure The Funeral Calls For
Pallbearers First off, make sure that the funeral you are planning will actually need pallbearers.
Open Casket: If you are planning an open casket funeral, generally the casket will be set up by the
funeral home staff before the funeral and viewing starts. Closed Casket: If you are having a
closed casket funeral, you will need pallbearers to bring the casket from the viewing room to the
room where the funeral is being held. Cemetery Burial: If you are planning a cemetery burial, you
will need pallbearers to carry the casket from the funeral home to the vehicle used to transport the
casket. You will also need the pallbearers to carry the casket from the vehicle to the final burial site.
... Show more content on Helpwriting.net ...
However, if you are having an open or closed casket funeral followed by a cemetery burial, you
will need pallbearers to carry the casket from the funeral to the burial site. Make Sure You Have
Enough Pallbearers For an adult size casket, you generally will need three people on each side,
for a total of six individuals, to effectively carry the casket. Most caskets have three handles on
both sides for this purpose. If you have more than six individuals who want to be pallbearers, many
caskets also have a handle on the back and front of the casket, which would allow up to eight
pallbearers to carry the casket. Start Close To The Family, Then Reach
Reviewing An Report Written That Should Address The Points
reviewing report written that should address the points
Recommendations, improvement of the work
Should draw Markov state diagram, Should make some experiments and tests, Should study, apply,
circular statistics ,Should draw some curves on 2D or 3D, Should deduce TPM (transition
probability matrix), TRM (transition rate matrix) for Markov process, Should deduce the utilization
factor of the roads, Should deduce the maximum capacity of the road ,Should deduce the local
balance equation and study the probability of existence in every state. Now we should answer, did
the accidents are seasoning?
The risk analysis is very weak (no formula had been used), Should Measure the fitting of the model
to the events of accidents, No reviewing the ... Show more content on Helpwriting.net ...
This form may be used as a prior risk assessment, reviewing current ones as well as when an event
occurs.
1 Persons at Risk: Consider who might be harmed and if any pregnant or young people are
involved. Enter the maximum number of accident workers who may be involved and if they have
had training. Hazard Identification Risk Quantification before control measure in place. List the
hazards (ie something with the potential to do harm) in the boxes provided. If there are more than 5
hazards identified, please add more rows and number them accordingly.
Any action, as well as improvements required to reduce the risks, should be included in the
Action required section. The person responsible for carrying out the action and the date the
action should be done needs to be inserted. When the action has been carried out, the date
completed needs to be added as well as a signature from the person who carried it out. Area
Designation: Risk assessments are a way of indication what an area should be designated as.
Sometimes after carrying out the risk assessment, the area may change its designation. All this
needs to be addressed in the space provided. An area can be designated as controlled or supervised
for various different reasons. Areas need not be permanent. Some reasons for designating an area are
as follows:
Controlled Area: If increased security and restriction of access to that area is
