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The document is a transcript of a conversation with the Paramount+ Chatbot, which provides menu options for various topics such as account management and troubleshooting. The user attempts to enter an activation code but encounters issues, leading the chatbot to suggest contacting support for further assistance. The chatbot offers a link for the user to submit a request to speak with an agent.

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mileycobb313
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28 views1 page

Transcript

The document is a transcript of a conversation with the Paramount+ Chatbot, which provides menu options for various topics such as account management and troubleshooting. The user attempts to enter an activation code but encounters issues, leading the chatbot to suggest contacting support for further assistance. The chatbot offers a link for the user to submit a request to speak with an agent.

Uploaded by

mileycobb313
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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Paramount+ Chatbot (11/21/2021, 9:23:34 PM): Hi there, I'm the Paramount+ Chatbot.

Paramount+ Chatbot (11/21/2021, 9:23:36 PM): Please select one of the topics below,
or type your question.
Paramount+ Chatbot (11/21/2021, 9:23:37 PM): Menu Options:
T-Mobile Promotion
Star Trek: Discovery
Account Management
Troubleshooting
General Inquiry
Sports
(11/21/2021, 9:24:03 PM): I have typed in my activation code
Paramount+ Chatbot (11/21/2021, 9:24:05 PM): Sorry, I didn't get that. Can you try
rephrasing or make a topic selection below?
Paramount+ Chatbot (11/21/2021, 9:24:07 PM): Menu Options:
T-Mobile Promotion
Star Trek: Discovery
Account Management
Troubleshooting
General Inquiry
Sports
(11/21/2021, 9:24:29 PM): Troubleshooting
Paramount+ Chatbot (11/21/2021, 9:24:31 PM): Got it. What can I help you with?
Paramount+ Chatbot (11/21/2021, 9:24:32 PM): Menu Options:
Live TV
Login Assistance
Video Playback Issues
Back to Main Menu
(11/21/2021, 9:25:01 PM): Login Assistance
Paramount+ Chatbot (11/21/2021, 9:25:02 PM): Ok. Please select one of the sub-
topics below to continue.
Paramount+ Chatbot (11/21/2021, 9:25:04 PM): Menu Options:
Forgot Email
Issue signing in
Forgot Password
Back to Main Menu
(11/21/2021, 9:25:44 PM): My activation code was not accepted
Paramount+ Chatbot (11/21/2021, 9:25:46 PM): Sorry, I didn't get that. Can you try
rephrasing or make a topic selection below?
Paramount+ Chatbot (11/21/2021, 9:25:47 PM): Menu Options:
Forgot Email
Issue signing in
Forgot Password
Back to Main Menu
(11/21/2021, 9:26:51 PM): Activation code ALDU7NF won’t go thru
Paramount+ Chatbot (11/21/2021, 9:26:53 PM): I'm sorry I wasn't able to help. Let's
put you in touch with an agent. Just submit your request via our handy
https://help.paramountplus.com/s/contactsupport?email , and one of our team members
will get back to you.

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