Quantitative Research Methods
Quantitative Research Methods
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Abstract
Introduction
Quantitative research systematically investigates social phenomena using
statistical or numerical data (Watson, 2015). In other words, it is a research procedure
that collects, analyzes, and interprets numeric data (Davis, 2011). For example,
quantitative research collects data by sending online surveys, online polls, and
questionnaires to existing and potential customers using sampling methods. What types
of information the media transmit and what effect they have on society are found
through quantitative research. For instance, information the media is passing on can be
gathered through content analysis, and the impact can be measured by surveying media
users.
Social science research aims to explore and comprehend human behavior and
relationships. Different aspects of human behavior require investigation to gain insights
into their perspectives and responses toward the social world. Generally, quantitative
research methodologies involve social science research gathering and analyzing
numerical data. Observation, survey, experiment, and content analysis are the most
used methodologies in quantitative research, also known as primary research methods.
B. Primary Research
Primary research is designed to meet specific needs and obtain desired information. It
also involves collecting information from research participants through surveys or
asking questions. Currently, four types of primary research methods are used in the
social science.
Quantitative Research methods are:
1. Observation
2. Content analysis
3. Surveys
4. Experiments
2. Content analysis
Content analysis is a systematic method of content evaluation concerning the
meanings, contexts, and intentions contained in messages (Morris, 1994). It is a
systemic evaluation process of identifying the communication text's embedded
meaning, pattern, and phenomenon (Hasan, 2020). Content analysis is an analytical
tool for analyzing and monitoring documents or content for the researchers and the
"most important research technique in the social science" (Krippendorff, 1989, p.403).
Definition
Content analysis is generally described as a scientific method for analyzing
media and communication messages, forming the basis for drawing hypotheses and
conclusions about the content. Krippendorff (1989) also defines "content analysis as a
research technique for making replicable and valid inferences from data to their concept
(p-403)". It systematically narrows down and compresses documents into specific types,
categories, and numeric data.
Scopes, Areas, Procedure
Content analysis research has large scopes and potentiality in social science
research for its accommodation and incorporation characteristics. The content analysis
technique is not limited to the domain of communication text analysis but can be
applied to other areas (Stemler, 2000). For example, newspaper or radio-TV
contentment can be applied to studies on film, audio-video, image, drawing, social
media, web, blog, and other cultural and archeological documents.
Although most commonly used in mass communication research, content
analysis methods are also used by scholars in other social science disciplines such as
communication, psychology, political science, history, and language studies (Prasad,
2008). In particular, it has been used extensively to explore the nature of news coverage
of social issues and to understand broad themes such as social change, cultural symbols,
social change, and changes in media content over time. This analysis discusses the
media's role in different national and international issues, media treatment towards
women or minorities, and electoral issues reflected in media content (Prasad, 2008).
Content analysis, like any other research method, follows certain general conditions.
Those three are objectivity, systematic, and generalization (Prasad, 2008).
1. Objectivity: Certain rules must be followed in the case of qualitative analysis
so that multiple researchers can obtain the same results from the same content. For this
reason, the reliability of the data is ensured through multiple coders while data coding.
No, bias, data should be valid sources, and procedures should be reliable.
2. Systematic: This system requires inclusion or exclusion from the rules.
However, the material and bias supporting the researcher's hypothesis must be
excluded. For this reason, although the researcher has freedom while selecting the
sample, it must be logical and methodically flawless.
3. Generalization: Quantitative research is conducted based on specific
theories. As a result, the research results can be considered effective and useful for
similar situations. Krippendorff (1989) illustrates six procedures and criteria researchers
must consider while conducting content analysis. These are designing, sampling,
unitizing, coding, data validation, and drawing inferences. Inductive and deductive
data coding processes can use content analysis, it depends on the purpose of the study.
In inductive analysis, researchers follow open coding to group and categories the
content and then analyze the data. In contrast, deductive analysis first develops
structured data analysis matrices, then defines categories and performs data coding
according to categories. Hypothesis testing and results are based on categorized data.
Debi Prashad (2008) discusses a few important strengths and weaknesses of content
analysis in his article. The strengths and weaknesses of content analysis are:
Strengths
a. It can make a quantitative expression of phenomena, expressing them in numbers
and percentages, which are more specific and objective. Analyze and interpret existing
embedded data in media and other texts.
b. It is an unobtrusive research technique that allows for studying sensitive research
topics.
c. It is context-sensitive and, therefore can process the symbolic meaning of the data.
Although it is seen as a predominantly quantitative method, it can also effectively
capture qualitative content.
d. It provides a safe method and objective data because if the researcher finds wrong
coding somewhere in the study or something is left out, that mistake can be easily
corrected.
e. It can handle a large volume of data. Although processing or coding is difficult, using
computers and software has made data processing and analysis easier.
Weaknesses
1. The assumptions of this method are limited to the content of the text only. The
researcher follows coding based on constructed theories or their own definitions. As a
result, the researcher may not decode the message's communicative meaning.
2. The results may not do justice to the content regarding semantic differences in words.
3. It often stops analysis by counting frequencies, which may fail to capture the
significance of these words.
4. Reliability and validity issues in content analysis remain unresolved despite caution.
5. The method cannot be used to test causal relationships between variables.
3. Survey Method
The survey research method is a data collection procedure. The survey procedure
provides an at-a-glance view of respondents about their attitudes, beliefs, and behaviors
(Davis, 2011). Surveys are usually conducted using questionnaires that ask questions of
interest, providing insight into specific areas. A survey method is a systematic process
or technique in which the researcher collects data for the research by asking questions
to a predetermined population or a sample group (Hasan, 2023). According to
Pinsonneault and Kraemer (1993), "means for gathering information about the
characteristics, actions, or opinions of a large group of people" (p. 77). Owens (2000)
posits some unique characteristics of the survey method; it gathers information from
primary sources that are never possible from other sources. Mostly ensures an unbiased
and representative sample population. Each respondent is asked to answer the same
question. Survey data is also used for data verification of secondary data (Owens,
2000). Kraemer (1991) specified three distinct characteristics of the survey research
method. First, survey research aims to quantify specific characteristics of a given
population. These features usually determine and test the relationship between
variables. Second, the data required for survey research is collected from people and,
therefore, can be subjective. Finally, survey research is conducted on a selected
population segment (sample), and then the results can be generalized to the whole
population for a similar context.
Generally, the researcher has no explicit control in survey research, defined
independent and dependent variables run it. However, the researcher has some sort of
implicit control. They can predict the expected relationship among the variables. The
researcher first constructs a model and then tests it by surveying (Glasow, 2005).
There are four data collection modes in the survey method:
Personal or Face to Face (Intercept/ Pre-Recruited)
Telephone Interviews
Mail Surveys
Website/online
Personal or Face to Face (Intercept/ Pre-Recruited)
Two types of face-to-face surveys are conducted. First, the intercept, where the
potential interviewee is stopped abruptly and induced to participate in the survey.
Shopping malls, airports, and stations are good places to conduct intercept surveys. The
advantage is that there is no confirmation bias in the researcher. The disadvantages are
that people often refuse to participate in surveys, and many random participants have
no experience with the research topic.
Another Face to Face survey is the pre-recruited or pre-planned interview. For
this survey of interviews, respondents are contacted in advance, interested individuals
are asked to participate, and the researcher/ data collector and participants mutually
agree on a convenient time for the interview or survey. Its advantages are that
researchers get high-quality data with a low refusal rate. The researcher can select
percipients, whatever they need for collecting information. For example, in order to
research social media platforms' security, researchers may conduct Facebook or
Twitter's responsible officers. The disadvantage is that the researcher may be biased in
selecting participants.
Face-to-face or Personal interview ensures high-quality data because the
researcher can take advantage of the presence resulting in a high response. They have
the opportunity to ask comprehensive questions. However, the disadvantage is that the
personal interview process is time-consuming, often expensive, and hard to obtain true
random samples (Davis, 2011).
Telephone Interviews
Interviewing by telephone makes the researcher's job much easier. The
researchers can collect data from their own locations. It ensures quality data at a low
cost and in less time, and random samples are easily obtained through telephone
interviews but need training for the interviewers. Network breakdown can be a huge
problem for telephone interviews, and sometimes communication gap happens between
the interviewer and participants.
Computerized telephone interviews have accelerated data collection, but
researchers have to concern about the high cost. However, researchers have found that
technology-based telephone interviews provide more data in less time, but the high
refusal rate is also a big concern (Davis, 2011; Kempf & Remington, 2007).
Mail Surveys
Until the beginning of this century, mail surveys were the data collection tool of
various companies and researchers. This method sends stamped return envelopes and
questionnaires for the survey. Sometimes participants are offered incentives (gift cards,
coupons) for participating in the survey. Respondents can easily fill out questionnaires
at their convenience, and mailing cost is adjustable to other survey procedures (Davis.
2011). However, the application of mail surveys has decreased to a large extent due to
the Internet facility. It ensures quality data at a low cost without physically interacting
with the data collector. A disadvantage is that people rarely complete the survey
questionnaire, which is time-consuming. It is not feasible in the present modern reality.
Web (Online/offline) interview
The widespread use of the Internet in the current era has increased both the
possibilities and scope of web or online surveys. Especially with internet connection on
mobile phones, it has become easier to get data through online surveys. Surveys can
easily be taken online, allowing international participants to participate and generating
large sample sizes. A major limitation of this survey is the exclusion of marginalized
groups to whom the Internet does not reach.
4. Experiments
The experimental method is a frequently used research design in social science to
examine causal relationships between variables. In this method, researchers manipulate
an independent variable and observe its impact on a dependent variable while
controlling for other variables that may influence the outcome. The goal is to determine
the cause-and-effect relationship between the studied variables and how changes in one
variable affect one or more other variables (Davis, 2011).
Surveys vs. Experiment: Though both survey and experimental research involve
data collection from the respondents, they differ (Davis, 2011). Survey research involves
collecting data through questionnaires, interviews, or other self-reporting forms. Survey
research is time-oriented, aiming to gather information about people's attitudes, beliefs,
behaviors, or experiences at a particular time. Survey research can be conducted
through various methods, such as online surveys, phone surveys, or face-to-face
interviews. In the survey, respondents can express which ad banner is relevant to their
interests.
On the other hand, experimental research goes beyond ad characteristics.
Manipulation of the research allows respondents to determine how much the banner ad
is relevant (high or low) to them (Davis, 2011). The goal is to establish cause-and-effect
relationships between variables. Experiments are often conducted in a controlled
setting, and participants are randomly assigned to experimental and control groups.
Experiment research involves the manipulation of an independent variable to observe
the effect on a dependent variable while controlling for other variables that may affect
the outcome.
Joel Davis (2011) mentions four basic steps of every experiment research regardless
of subject matter and research context. They are:
Identify what you need to learn (Research purpose)
Take relevant actions (Manipulations)
Observe effects and consequences (Collecting data)
Determine causality (Analyzing data) (Davis, 2011, p.364)
Conclusion
The main critique of quantitative research is that it may not capture the full range of
human experiences or emotions and may overlook important contextual factors that
influence behavior. However, the ability to produce objective, systematic data
collection and analysis to provide precise measurements of variables and statistically
significant results, to generalize findings to larger populations, and to facilitate
comparisons across different groups or periods allow this method advantages over the
other methods (Davis, 2011). Large-scale quantitative research may raise ethical
concerns regarding data privacy, informed consent, and potential harm to participants
(Eynon et al., 2008). Statistical analysis relies on certain assumptions about the data
and the research design, which, if violated, can lead to misleading conclusions (Myers
et al., 2013). Researchers stick to following general rules of quantitative data collection
to avoid any bias and assumptions.
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