Unit 3

3.1 Using BHIM app:-

The BHIM (Bharat Interface for Money) app is a UPI-based payment app launched by the
Government of India to facilitate secure and quick digital transactions. It allows users to send
and receive money directly from their bank accounts using their mobile numbers, UPI IDs, or
QR codes.

Basic Features
 Send/Receive Money: Transfer funds instantly.
 Scan & Pay: Use QR codes for payments.
 Check Bank Balance: View account balance within the app.
 Transaction History: Track previous transactions.
 Multi-language Support: Available in several regional languages.

Steps to Use the BHIM App

1. Download the App:
o Go to the Google Play Store (Android) or Apple App Store (iOS).
o Search for BHIM and install the app.
2. Setup & Registration:
o Open the app and select your preferred language.
o Enter your mobile number linked to your bank account.
o Verify the number via an OTP (One-Time Password).
3. Link Bank Account:
o Choose your bank from the list provided.
o The app will automatically fetch details of your linked bank account.
o Set a 4- or 6-digit UPI PIN for secure transactions.
4. Send Money:
o Tap on Send.
o Enter the recipient’s UPI ID, mobile number, or account details (Account Number
& IFSC).
o Enter the amount and confirm using your UPI PIN.
5. Request Money:
o Tap on Request.
o Enter the payer’s UPI ID or mobile number.
o Specify the amount and purpose.
o Send the request.
6. Scan & Pay:
 oSelect the Scan & Pay option.
o Scan the recipient’s QR code using your phone camera.
o Enter the amount and confirm using your UPI PIN.
7. Check Balance:
o Tap on the Bank Account option.
o Enter your UPI PIN to view your account balance.
8. View Transaction History:
o Go to the Transactions tab.
o Review all past transactions for reference.

Security Tips
 Do not share your UPI PIN with anyone.
 Verify recipient details before confirming a transaction.
 Use a strong password or biometric lock for additional security.
 Report suspicious transactions immediately.

3.2 Google Pay:-

Google Pay is a digital payment app that allows users to send and receive money, pay bills,
recharges, and make purchases using their smartphone. It works on the Unified Payments
Interface (UPI) system, ensuring secure and fast transactions.

Basic Features
 Send/Receive Money: Direct bank transfers using UPI.
 Pay Bills: Utility payments like electricity, water, and phone recharges.
 Scan & Pay: Quick payments using QR codes.
 Transaction History: View past transactions.
 Rewards: Earn cashback and rewards on transactions.

Steps to Use Google Pay

1. Download the App:
o Go to the Google Play Store (Android) or Apple App Store (iOS).
o Search for Google Pay and install the app.
2. Setup & Registration:
o Open the app and log in with your Google account.
o Enter the mobile number linked to your bank account.
o Verify your mobile number via OTP (One-Time Password).
3. Link Bank Account:
o Tap Add Bank Account.
o Select your bank from the list provided.
o The app will fetch your bank details linked to the registered mobile number.
 o Set a UPI PIN if not already created.
4. Send Money:
o Tap Pay.
o Enter the recipient's UPI ID, mobile number, or scan their QR code.
o Enter the amount and confirm by entering your UPI PIN.
5. Receive Money:
o Share your UPI ID or phone number with the payer.
o Confirm the incoming payment in your Google Pay app.
6. Scan & Pay:
o Tap Scan any QR code on the home screen.
o Align the QR code within the frame.
o Enter the amount and confirm with your UPI PIN.
7. Pay Bills & Recharge:
o Select the Bills & Recharge option on the home screen.
o Choose the biller or recharge service.
o Enter the account details and pay using your linked bank account.
8. Check Balance:
o Go to Profile (top-right corner).
o Select the linked bank account and tap Check Balance.
o Enter your UPI PIN to view your balance.
9. View Transaction History:
o Access the Activity tab.
o View all completed and pending transactions.

Security Tips
 Always verify recipient details before sending money.
 Keep your UPI PIN confidential.
 Use Google Pay’s in-app security settings, like a screen lock or biometric authentication.
 Avoid making transactions on public Wi-Fi for security.

3.3 QR Code
A QR Code (Quick Response Code) is a two-dimensional barcode that stores information, such
as text, URLs, or payment details, which can be accessed quickly using a smartphone or QR
code scanner.

Applications of QR Codes
 Payments: Scan to pay using apps like Google Pay, Paytm, and BHIM.
 Website Links: Direct users to a website without typing the URL.
 Sharing Information: Share contact details, product information, or event details.
 Authentication: Secure login for apps or websites.
  Marketing: Used in advertisements, packaging, and business cards.

Steps to Use a QR Code

1. Scanning a QR Code
 Using a Smartphone Camera:
o Open the camera app on your smartphone.
o Point the camera at the QR code.
o Tap the pop-up notification to access the encoded information (e.g., URL,
payment app).
 Using a QR Code Scanner App:
o Download a QR scanner app from your app store if the camera doesn't support
scanning.
o Open the app, align the QR code within the frame, and view the content.

2. Making Payments Using QR Code

 Using Payment Apps (Google Pay, Paytm, etc.):
o Open the payment app.
o Select the Scan & Pay option.
o Align the QR code within the frame.
o Enter the amount and confirm the payment by entering your UPI PIN.

3. Generating a QR Code
 Online QR Code Generators:
o Go to websites like QR Code Generator, QR Stuff, or Google Chrome
extensions.
o Enter the required information (e.g., URL, text, payment details).
o Download or save the generated QR code.
 Using Apps:
o Download QR code generator apps.
o Input details and create the code.

4. Sharing Information Using QR Code

 Generate a QR code for text, contact details, or Wi-Fi credentials.
 Print or share the QR code digitally.

Security Tips
 Verify the QR code source before scanning.
 Avoid scanning codes from unknown or suspicious sources to prevent phishing.
 Use apps with built-in QR code safety checks.
  Check payment app details before confirming a transaction.

QR codes make accessing information and completing transactions easy, quick, and contactless.
Ensure their secure use to avoid fraud or malicious activity.

3.4 Online Shopping Apps:

Online shopping apps are mobile platforms that allow users to browse, select, and purchase
products or services from the comfort of their devices. These apps provide a seamless, user-
friendly interface to shop from various categories, ranging from electronics and clothing to
groceries and furniture.
Features of Online Shopping Apps
1. Product Catalog:
o Comprehensive listing of items with detailed descriptions, images, and reviews.
2. Search and Filters:
o Tools to refine product searches by price, brand, rating, category, or features.
3. Secure Payments:
o Multiple payment options, including credit/debit cards, UPI, net banking, and
COD (Cash on Delivery).
4. Order Tracking:
o Real-time updates on order status from purchase to delivery.
5. Personalized Experience:
o Recommendations based on browsing history and purchase patterns.
6. Deals and Discounts:
o Regular offers, coupons, and flash sales to attract customers.
7. User Reviews and Ratings:
o Insights from other users to help with purchase decisions.
8. Wishlist and Cart:
o Save desired items for later purchase or review.
9. Customer Support:
o Options for resolving queries, including chatbots, email, and call support.
10. Return and Refund Policies:
o Hassle-free return, replacement, and refund options.
Popular Online Shopping Apps
1. Amazon: Offers a vast range of products and excellent delivery services.
2. Flipkart: Known for competitive pricing and regional accessibility in India.
3. eBay: Focuses on bidding and second-hand items.
4. Myntra: Specializes in fashion and lifestyle products.
5. Snapdeal: Caters to budget-friendly shopping.
6. Grocery-Specific Apps: BigBasket, Grofers (now Blinkit) for groceries.
7. Global Retailers: AliExpress, Walmart.
Advantages of Online Shopping Apps
 Convenience: Shop anytime, anywhere.
 Variety: Access to numerous brands and categories in one place.
 Cost-Effectiveness: Benefit from discounts and free shipping offers.
 Easy Comparison: Compare prices and features across multiple products.

Disadvantages of Online Shopping Apps

 Lack of Physical Inspection: Products can't be tried or inspected before purchase.
 Fraud Risks: Possibility of scams, fake products, or data theft.
 Shipping Delays: Delivery times may vary or be delayed.
 Return Hassles: Sometimes returns and refunds are time-consuming.

Tips for Safe Online Shopping

1. Use official and reputed shopping apps.
2. Verify product details, seller ratings, and reviews.
3. Avoid public Wi-Fi for making payments.
4. Check return and refund policies before purchasing.
5. Keep transaction details confidential.

3.5 UPI Payment:

Unified Payments Interface (UPI) is a real-time payment system developed by the National
Payments Corporation of India (NPCI). It enables instant fund transfers between two bank
accounts using a mobile device. UPI eliminates the need for bank details, relying instead on
Virtual Payment Addresses (VPAs) or UPI IDs.
Key Features of UPI
1. Real-Time Transactions:
o Funds are transferred instantly, 24/7, including holidays.
2. Interoperability:
o Works across different banks and payment apps.
3. Virtual Payment Address (VPA):
o Unique UPI ID that protects sensitive account details.
4. Multiple Bank Accounts:
o Users can link multiple bank accounts to a single UPI ID.
5. Ease of Use:
o Requires only a mobile number, UPI ID, or QR code to initiate transactions.
6. Low Cost:
o Most transactions are free or have negligible charges.
Steps to Use UPI
1. Download a UPI-Enabled App:
o Examples: Google Pay, PhonePe, Paytm, BHIM, etc.
 2. Register and Set Up:
o Enter the mobile number linked to your bank account.
o Verify with OTP.
o Create a Virtual Payment Address (e.g., yourname@bankname).

3. Link Bank Account:

o Select your bank from the list.
o App fetches your account details automatically.
o Set or reset a UPI PIN using the last six digits of your debit card and its expiry
date.
4. Send Money:
o Tap on Send Money or Pay.
o Enter the recipient’s UPI ID, mobile number, or scan their QR code.
o Enter the amount and UPI PIN to confirm.
5. Receive Money:
o Share your UPI ID or QR code with the payer.
o The amount is credited to your account instantly.
6. Bill Payments and Recharge:
o Use UPI apps to pay utility bills or recharge mobile/DTH services.
7. Check Balance:
o Go to the app's balance inquiry section.
o Enter your UPI PIN to view the balance.

Advantages of UPI
 Convenience: No need to remember or share bank details.
 Speed: Instantaneous fund transfers.
 Accessibility: Works on smartphones and feature phones.
 Low Cost: Affordable or free transactions.
 Safety: Secure with UPI PIN and end-to-end encryption.

Disadvantages of UPI
 Dependence on Internet: Requires a stable internet connection.
 Fraud Risks: Risk of phishing or social engineering attacks.
 Technical Glitches: Bank or server downtime can delay transactions.

Security Tips for UPI Usage

1. Protect UPI PIN: Never share your UPI PIN with anyone.
2. Verify Details: Double-check recipient details before confirming transactions.
 3. Avoid Unknown Links: Never click on suspicious payment links.
4. Use Trusted Apps: Only use official and reputed UPI apps.
5. Report Issues: Notify your bank immediately in case of fraud or incorrect transfers.

UPI has revolutionized digital payments in India, making transactions faster, simpler, and more
secure while promoting a cashless economy.

3.6 PhotoScan by Google Photos:

PhotoScan is a mobile app developed by Google that allows users to digitize printed photos
using their smartphone's camera. It uses advanced scanning technology to capture and enhance
physical photographs into high-quality digital images.

Features of PhotoScan
1. Glare-Free Scanning:
o Eliminates glare by taking multiple shots of a photo and combining them.
2. Edge Detection and Auto-Cropping:
o Automatically identifies the edges of the photo and crops it accordingly.
3. Smart Rotation:
o Ensures the photo is saved in the correct orientation.
4. High-Resolution Capture:
o Produces clear, high-resolution images.
5. Integration with Google Photos:
o Saves scanned images directly to Google Photos for easy backup and sharing.
6. Easy Sharing:
o Scanned photos can be shared directly through apps or social media.

Steps to Use PhotoScan

1. Download and Install:
o Install PhotoScan by Google Photos from the Google Play Store or Apple App
Store.
2. Open the App:
o Launch the app, and follow the on-screen instructions for first-time setup.
3. Position the Photo:
o Place the printed photo on a flat, well-lit surface.
o Align the photo within the camera frame.
4. Scan the Photo:
o Tap the Capture button.
o Move the camera to each of the four dots displayed on the screen.
 o The app automatically combines these shots to produce a glare-free image.
5. Review and Save:
o Check the scanned image for quality.
o Save the photo to your device or directly to Google Photos.
6. Edit and Enhance (Optional):
o Use Google Photos or other editing apps to enhance colors, adjust brightness, or
apply filters.

Advantages of PhotoScan
 High-Quality Output: Captures detailed and glare-free digital versions of printed
photos.
 Convenience: Digitizes photos at home without the need for a scanner.
 Integration: Seamlessly saves and organizes photos in Google Photos.
 Free to Use: No cost for the app or basic features.

Disadvantages of PhotoScan
 Manual Process: Scanning multiple photos can be time-consuming.
 Dependent on Lighting: Requires good lighting conditions for optimal results.
 Limited Features: Not a replacement for professional scanning equipment for very high-
resolution needs.

Tips for Best Results

1. Lighting:
o Use soft, natural light or a well-lit room to reduce shadows.
2. Flat Surface:
o Place photos on a flat and clean surface for easy alignment.
3. Steady Hands:
o Hold the camera steady while capturing the four points to avoid blurriness.
4. Avoid Direct Light:
o Angle the photo slightly to avoid glare from overhead lights.

PhotoScan is a user-friendly tool for preserving memories by digitizing old printed photos,
making it an excellent option for personal use and photo organization.

3.7 Google Meet

Google Meet is a video communication service developed by Google as part of its Google
Workspace (formerly G Suite) suite of applications. It allows users to conduct online meetings,
video conferences, and webinars with features that cater to both personal and professional use.
Key Features of Google Meet
1. Video and Audio Conferencing:

o High-quality video and audio for seamless communication.

2. Cross-Platform Access:
o Available on web browsers, mobile devices (iOS and Android), and desktop apps.

3. Meeting Capacity:
o Free version: Up to 100 participants for 1 hour.
o Paid plans: Larger participant limits and extended durations.

4. Screen Sharing:
o Share your entire screen, a specific window, or a Chrome tab for presentations
and collaboration.

5. Live Captions:
o Real-time captions powered by Google's AI for better accessibility.

6. Meeting Recording (Paid Feature):

o Record meetings for later review and shareable archives.

7. Chat Integration:
o Text chat feature for messages, links, and files during the meeting.

8. Custom Backgrounds:
o Blur or change backgrounds to maintain privacy.

9. Integration with Google Workspace:

o Syncs with Google Calendar, Gmail, and other apps for efficient scheduling and
collaboration.

Steps to Use Google Meet

1. Access Google Meet
 Visit Google Meet in a web browser.
 Download the Google Meet app for mobile devices.
2. Starting a Meeting
 On Desktop:
o Click New Meeting on the Meet homepage.
  Choose to create a meeting for later, start an instant meeting, or schedule one via Google
Calendar.
 On Mobile:
o Open the app and tap New Meeting.

(a) (b)
Fig.3.1 Starting a Meeting

Joining a Meeting
 With a Link:
o Click the meeting link shared by the organizer.
 With a Code:
o Enter the meeting code in the app or on the website and click Join.
 Via Calendar:
o Open Google Calendar and click the meeting link.
During the Meeting
1) Mute/Unmute: Control your microphone with the mute button.
2) Turn Video On/Off: Toggle the camera using the video button.
3) Share Screen: Click the Share Screen button to share your screen.
4) Chat: Use the chat icon to send text messages to participants.

Mute/Unmute
Share
Video On/Off
Screen
Chat
 Fig.3.2 During a Meeting

Ending the Meeting

 Click the red End Call button to leave or terminate the meeting.

Advantages of Google Meet

1. User-Friendly:

o Simple interface, easy to navigate for beginners and professionals.

2. No Installation Needed:
o Works directly in web browsers without additional software.

3. Integration:
o Seamlessly integrates with Google Workspace apps like Gmail and Calendar.

4. Security:
o Encrypted calls and robust privacy features.

5. Scalability:
o Suitable for both small team meetings and large-scale webinars.

Disadvantages of Google Meet

1. Limited Features in Free Version:

o Recording, longer meeting durations, and noise cancellation are paid features.

2. Internet Dependency:
o Requires a stable internet connection for optimal performance.

3. Limited Customization:
o Fewer customization options compared to some competitors.

Tips for Effective Use

1. Test Equipment:
o Check your microphone, camera, and internet connection before the meeting.
2. Use Google Chrome:
o For best compatibility and performance.
3. Mute When Not Speaking:
 Avoid background noise and distractions.
o
4. Schedule Meetings via Google Calendar:
o Automatically generate meeting links and reminders.
5. Enable Noise Cancellation:
o If using the paid version, for clearer audio.

Google Meet vs. Competitors

Feature Google Meet Zoom Microsoft Teams

Free Participants Up to 100 Up to 100 Up to 300

Meeting Duration 1 hour (free) 40 minutes (free) 60 minutes (free)

Recording Paid Paid Paid

Integration Excellent (Google) Good Excellent (Office 365)

Background Effects Yes Yes Yes

Google Meet is a reliable and secure platform for video conferencing, ideal for professional,
educational, and personal use. It stands out with its integration into the Google ecosystem and
ease of access.

3.8 Google Tools:

Google Meet integrates seamlessly with other Google Workspace tools:

Google Calendar:
Google Calendar is a scheduling and time management tool that helps users organize events,
meetings, and reminders. It integrates seamlessly with other Google tools and is accessible on
multiple devices.
Features:
 Event Scheduling: Create one-time or recurring events and invite participants.
 Reminders and Tasks: Add personal tasks and set reminders.
 Integration: Sync with Gmail, Google Meet, and other tools.
 Sharing: Share calendars with colleagues or family for better coordination.
 Notifications: Set email or pop-up notifications for upcoming events.

Applications:
 Scheduling meetings and setting up automatic reminders for deadlines.
  Coordinating team activities or personal events.
 Managing different projects with multiple shared calendars.

Google Drive
Overview:
Google Drive is a cloud storage solution that allows users to store, access, and share files
securely. It integrates with other Google tools and provides collaborative features.

Features:
 Cloud Storage: Store files like documents, images, videos, and more.
 Collaboration: Share files and folders with others, allowing real-time editing.
 Backup and Sync: Automatically back up files from your computer or smartphone.
 Search: Advanced search with filters for quick file retrieval.
 Version History: Track and restore previous versions of files.

Applications:
 Centralized storage for personal or team files.
 Collaborative work on shared projects with version control.
 Safeguarding important documents by backing them up in the cloud.

Google Docs, Sheets, and Slides:

These are Google’s cloud-based tools for creating and editing documents, spreadsheets, and
presentations. They emphasize real-time collaboration and accessibility.

Key Features:
1. Google Docs: For creating and editing text documents.

o Features include comments, suggestions, and templates.

o Applications: Writing reports, drafting letters, or collaborating on research papers.

2. Google Sheets: For working with data and performing calculations.

o Features include formulas, charts, and data validation.
o Applications: Budgeting, financial analysis, and tracking project progress.

3. Google Slides: For designing professional presentations.

o Features include templates, animations, and live collaboration.
o Applications: Business presentations, lectures, and project showcases.

Common Applications:
 Collaborative brainstorming and document editing.
  Creating team performance reports or financial budgets.
 Designing and sharing presentations for business or academic purposes.

Gmail
Gmail is Google’s email service that provides efficient communication tools, extensive storage,
and strong integration with other Google products.

Key Features:
 Smart Inbox: Automatic categorization of emails (Primary, Social, Promotions).
 Search and Filters: Advanced search with custom filters to organize emails.
 Labels and Folders: Organize emails using tags for better management.
 Integration: Direct access to Google Meet, Calendar, Drive, and Tasks.
 Security: Built-in spam filtering, two-factor authentication, and phishing protection.

Applications:
 Professional and personal communication.
 Managing emails efficiently with labels, filters, and smart categorization.
 Sending large attachments using Drive integration.
 Scheduling emails or setting reminders for follow-ups.

3.9 Presentation Modes in Google Meet

Google Meet offers several options for sharing content during meetings:
 Share Entire Screen: Ideal for demonstrating workflows or showcasing multiple applications.
 Share a Window: Focuses on a specific application or document.
 Share a Chrome Tab: Optimized for sharing audio and video content, like YouTube or online
presentations.
 Jamboard Integration: Share and annotate on a virtual whiteboard.

Tips for Effective Presentations:

 Close unnecessary tabs and apps to avoid distractions.
 Use Present with Slides for smoother transitions and speaker notes.

3.10 Captions in Google Meet

Google Meet provides real-time captions to enhance accessibility:
 Enable Captions: Click the "CC" button at the bottom of the meeting screen.
 Languages: Captions are primarily available in English and other selected languages.
 Uses: Useful for participants with hearing impairments or those in noisy environments.

3.11 Host Controls in Google Meet

Google Meet offers robust host controls to manage participants:
 Manage Permissions:
 o Enable or disable participants’ ability to share their screen, use chat, or turn on their
microphone and camera.
 Lock Meeting:
o Prevent new participants from joining after the meeting starts.
 Mute Participants:
o Mute all or individual participants to reduce background noise.
 Remove Participants:
o Remove disruptive participants if necessary.
 Co-Hosts:
o Assign co-hosts to help manage the meeting.

Host Management Tools:

Accessible from the “Host controls” button in the bottom-right corner of the meeting screen.

3.12 Sharing Video Recording and Chat Transcript

Meeting Recording:
Google Meet allows users with premium subscriptions to record meetings:
 Start Recording:
o Click the three-dot menu and select "Record Meeting."
o Recording includes the video, audio, and shared content.
 Save Location:
o Recordings are saved automatically to the host’s Google Drive under the “Meet
Recordings” folder.
 Sharing:
o Share the recording link via email, Google Drive, or other platforms.
Chat Transcript:
Google Meet automatically saves meeting chats for paid accounts:
 Accessing Chat Transcript:
o After the meeting, the transcript is emailed to the host.
 Sharing:
o Share transcripts via Google Drive, email, or messaging apps.

Tips for Using Google Meet Effectively

1. Prepare Beforehand:
o Test your camera, microphone, and internet connection.
2. Engage Participants:
o Use interactive tools like polls, Q&A, and breakout rooms.
3. Record Important Meetings:
o Enable recording for future reference.
4. Use Professional Backgrounds:
o Blur or customize your background to maintain privacy.
5. Stay Organized:
o Use Google Calendar and Gmail for scheduling and joining meetings.
Google Meet, with its integration into the Google ecosystem and advanced collaboration
features, is a versatile platform that meets the needs of individuals, educators, and businesses
alike.

3.13 Searching location using Google maps

Google Maps is a powerful navigation and mapping tool developed by Google. It provides real-
time directions, satellite imagery, traffic updates, and other location-based services. It is widely
used for travel planning, exploring new places, and finding businesses or landmarks.

Features of Google Maps:

1. Navigation: Turn-by-turn directions for driving, walking, cycling, or public transport.
2. Real-Time Traffic Updates: Shows traffic conditions to help avoid delays.
3. Explore: Find nearby restaurants, shops, attractions, and more.
4. Street View: Offers 360-degree panoramic images of streets.
5. Offline Maps: Allows downloading maps for use without an internet connection.
6. Location Sharing: Share your live location with friends or family.
7. Route Planning: Customize routes with stops and preferences.

Steps to Use Google Maps:

1. Accessing Google Maps:
 Open the Google Maps app on your Smartphone or visit Google Maps in a web browser.
 Ensure location services are enabled on your device for better accuracy.

2. Searching for a Location:

 Type the name or address of your desired location in the search bar.
 Google Maps will display the location on the map with a pin and details like address,
reviews, and photos.

3. Getting Directions:
 Click on the Directions button.
 Enter your starting point (or use your current location).
 Select your mode of transportation (car, bike, walking, or public transit).
 Google Maps will suggest the fastest routes and estimated travel time.

4. Starting Navigation:
 Click on Start to begin navigation.
 Follow the turn-by-turn voice instructions or visual guidance on the screen.

5. Exploring Nearby:
 Use the Explore tab to find nearby restaurants, gas stations, hospitals, or attractions.
  Filter results based on ratings, distance, or relevance.

6. Using Street View:

 Drag the yellow Street View icon onto the map to view a street-level perspective.
 Navigate the area by clicking on arrows or dragging the screen.

7. Saving Locations:
 Mark favorite places by clicking Save and adding them to custom lists (e.g., "Favorites"
or "Work").

8. Downloading Offline Maps:

 Select the area you want to download by tapping Offline Maps in the menu.
 Use the downloaded map for navigation when there’s no internet access.

9. Sharing Location or Directions:

 Tap the Share option to send your location or directions via text, email, or messaging
apps.

Applications of Google Maps:

1. Travel: Plan road trips, explore destinations, and find accommodations.
2. Daily Commute: Get updates on traffic conditions and alternative routes.
3. Business Discovery: Locate businesses, read reviews, and check operating hours.
4. Emergency Assistance: Find the nearest hospitals, police stations, or fuel stations.
5. Education: Learn geography through satellite imagery and Street View.

3.14 Social Media Applications

Social media applications have become an integral part of Indian society, with millions of users
leveraging these platforms for communication, entertainment, education, and business. Popular
social media apps in India include WhatsApp, Facebook, Instagram, Twitter, YouTube,
ShareChat, Telegram, and Moj. These platforms cater to diverse needs, from personal
interactions and content sharing to professional networking and brand promotion.

WhatsApp is the most widely used messaging app in India, offering instant messaging, voice,
and video calls. It is favored for its simplicity and end-to-end encryption, making it secure for
personal and professional communication. Facebook is a versatile platform used for networking,
joining groups, and promoting businesses, especially among rural and urban audiences.
Instagram is popular among younger demographics, focusing on visual content like photos,
reels, and stories, making it ideal for influencers and brands targeting millennials and Gen Z.
Twitter are known for real-time updates and public discussions, often used by politicians,
celebrities, and businesses to engage with audiences. YouTube, a video-sharing platform,
dominates the digital entertainment space, hosting diverse content ranging from education to
entertainment. Apps like ShareChat and Moj cater specifically to regional audiences with
support for vernacular languages, fostering inclusivity and creativity. Telegram is gaining
popularity for its large-group communication and file-sharing capabilities.

Advantages:
1. Connectivity: These platforms bridge geographical gaps, enabling communication and
collaboration across India’s vast and diverse population.
2. Business Growth: Social media apps offer affordable marketing tools, helping small
businesses and startups expand their reach.
3. Access to Information: Platforms like Twitter and YouTube provide real-time news and
educational content, making information accessible to all.
4. Cultural Representation: Regional apps like ShareChat promote cultural diversity by
supporting vernacular content.
5. Entertainment: Apps like Moj and Instagram reels keep users entertained with short
videos and creative content.

Disadvantages:
1. Misinformation: Platforms like WhatsApp and Facebook are often used to spread fake
news, causing social unrest.
2. Addiction: Excessive use of apps like Instagram and YouTube can lead to reduced
productivity and mental health issues.
3. Privacy Concerns: Despite encryption, apps like WhatsApp have faced criticism over
data-sharing policies.
4. Cyberbullying: Social media can expose users to harassment and online abuse.
5. Over-Commercialization: Ads and influencer-driven content can overshadow genuine
interactions.

Social media applications in India are transformative tools that have empowered individuals and
businesses alike. However, their responsible use is essential to mitigate the associated
disadvantages.

3.15 Creating Polls or Quizzes on Social Media Platforms

Polls and quizzes are interactive features that engage audiences and gather opinions or feedback.
They are widely used for entertainment, education, or market research. Polls and quizzes are
interactive tools commonly used in communication platforms, social media, and educational
settings to engage audiences, gather feedback, or test knowledge. Here’s how you can create
polls or quizzes on popular platforms in India:

1. WhatsApp:
 Polls:
 o Open a group or individual chat.
o Tap on the attachment icon (paperclip) and select Poll.
o Enter your question and add up to 12 options.
o Tap Send to share the poll with participants.

 Quizzes:
o Use external apps like Quizizz or Google Forms to create the quiz.
o Share the quiz link in WhatsApp groups or chats.

2. Instagram:
 Polls (via Stories):

o Open Instagram and swipe to the right to create a story.

o Add a photo or video as the background.
o Tap on the Sticker icon and select the Poll option.
o Type your question and provide two options.
o Post it to your story.

 Quizzes (via Stories):

o Use the Quiz Sticker in Instagram stories.
o Add a question with multiple-choice options and mark the correct answer.
o Share it to let followers participate.

3. Facebook:
 Polls:

o Go to your Facebook timeline, page, or group.

o Click Create Post, then select Poll.
o Type your question and add options.
o Set a duration for the poll (e.g., 1 day, 1 week).
o Post the poll for your audience to vote.


 Quizzes:
o Use apps like Buzzfeed Quiz or create quizzes through tools like Facebook
Notes or external links.
o Share the quiz as a post.

4. Telegram:
 Polls:
 o Open a group or channel.
o Tap the Attachment icon and select Poll.
o Add your question and options.
o You can choose between multiple-choice, anonymous voting, or quiz mode.
o Send the poll to your group.

 Quizzes:
o Use the Quiz Mode in polls to set a correct answer.
o Optionally, use bots like @QuizBot to create detailed quizzes with scoring and
explanations.

5. Twitter (X):
 Polls:
o Click on the Tweet button.
o Type your question and add up to 4 options.
o Set the poll duration (from 5 minutes to 7 days).
o Post the poll for your followers to participate.

6. YouTube:
 Polls (via Community Tab):
o Go to your YouTube channel and navigate to the Community Tab.
o Click Create Post and select Poll.
o Type your question and add up to 5 options.
o Publish the poll for your subscribers.

Tips for Effective Polls and Quizzes:

1. Keep it Simple: Use clear and concise questions.
2. Make it Engaging: Use visuals, emojis, or themes to grab attention.
3. Add Value: Ensure the topic is relevant to your audience.
4. Encourage Participation: Promote the poll or quiz across your social media.
5. Analyze Results: Use insights to understand audience preferences or improve your
strategies.

Polls and quizzes not only boost engagement but also provide valuable feedback for personal,
educational, or business purposes.

Two-Mark Questions (2 Marks Each)

1. What is the BHIM app, and why was it introduced?
2. List any two basic features of the BHIM app.
3. How can a user check their bank balance using the BHIM app?
4. What is the purpose of setting a UPI PIN in the BHIM app?
 5. State two advantages of using UPI payments for transactions.
6. What does the term "Virtual Payment Address (VPA)" refer to in UPI?
7. List two features of Google Pay that distinguish it from other payment apps.
8. What are two security tips users should follow while scanning QR codes?
9. Name any two online shopping apps and one unique feature of each.
10. What are two common disadvantages of using online shopping apps?
11. What is the purpose of the PhotoScan app by Google Photos?
12. Name two main features of PhotoScan that enhance photo quality.
13. How does PhotoScan eliminate glare while scanning photos?
14. What are the steps to save a scanned photo using PhotoScan?
15. State one advantage and one disadvantage of using PhotoScan.
16. List any two tips to get the best results when using PhotoScan.
17. What are the key features of Google Meet’s free version?
18. How does Google Meet integrate with Google Calendar?
19. Name two disadvantages of Google Meet’s free version.
20. What are the different options for sharing content during a Google Meet meeting?

Three-Mark Questions (3 Marks Each)

1. Explain the steps to set up and register for the BHIM app.
2. How can you send money using the Google Pay app? Describe the process briefly.
3. List and explain three common applications of QR codes.
4. Describe how you can generate a QR code using an online generator.
5. What security measures should be followed while using UPI payments? (Mention three
points)
6. How can you pay bills and recharge using Google Pay?
7. What are the steps involved in making a payment using a QR code in the BHIM app?
8. Explain two key features of online shopping apps that improve the shopping experience.
9. How does the BHIM app facilitate checking transaction history?
10. Discuss three advantages of using UPI payment systems.
11. Explain how PhotoScan’s glare-free scanning feature works.
12. Describe the process of scanning a photo using PhotoScan in detail.
13. What is Smart Rotation in PhotoScan, and why is it important?
14. State three advantages of using PhotoScan to digitize old photos.
15. Discuss how PhotoScan integrates with Google Photos and its benefits.
16. What steps should be followed to host a meeting in Google Meet using the desktop
version?
17. Explain how live captions work in Google Meet and their significance.
18. What are the host controls available in Google Meet? Name any three.
19. Describe the process of enabling and sharing meeting recordings in Google Meet.
20. What are the tips for delivering effective presentations using Google Meet?
Four-Mark Questions (4 Marks Each)
1. Describe in detail the steps to link a bank account in the BHIM app.
2. What are the major security tips to ensure safe online shopping? List and explain four
tips.
3. Compare the features of BHIM app and Google Pay. Highlight any four
similarities/differences.
4. Explain the step-by-step process of scanning and paying using a QR code in Google Pay.
5. Discuss the key advantages and disadvantages of using UPI for digital payments.
6. How do online shopping apps ensure customer satisfaction? Explain four features.
7. Explain how QR codes can be generated and used to share information. Provide suitable
examples.
8. Describe four major features of Google Pay that make it user-friendly.
9. Explain the advantages and disadvantages of PhotoScan for digitizing photos.
10. What are the tips provided for achieving the best results using PhotoScan? Explain any
four.
11. Describe the process of starting, joining, and ending a meeting in Google Meet.
12. How does Google Meet support accessibility through real-time captions?
13. Compare the free features of Google Meet with its competitors, Zoom and Microsoft
Teams.
14. Explain the different content-sharing options in Google Meet and their ideal use cases.
15. What are the steps for managing participants during a Google Meet session using host
controls?
16. How can Google Meet recordings and chat transcripts be saved and shared? Discuss the
process.

Six-Mark Questions (6 Marks Each)

1. Discuss in detail the process of setting up, linking a bank account, and using the BHIM
app for sending and receiving money.
2. Compare UPI-based payment systems (BHIM, Google Pay) with traditional online
banking methods. Highlight six points of comparison.
3. Explain the entire process of generating, scanning, and securely using QR codes for
payments and information sharing.
4. Describe the key features, advantages, and disadvantages of online shopping apps.
Provide relevant examples of popular platforms.
5. Discuss in detail the features, steps, and advantages of using PhotoScan for digitizing
printed photos.
6. Explain the complete process of hosting, managing, and effectively using Google Meet
for professional or educational purposes.
7. What are the key tips and tools available in Google Meet to enhance meeting
productivity?
8. Compare Google Meet with its competitors (Zoom and Microsoft Teams) in terms of
features, advantages, and limitations.