23/07/2025, 16:31 Scope Question – Section 1 | Project Management Question

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Scope Question – Section 1

Posted on November 27, 2012

1. A work breakdown structure numbering system allows the project team to:
A. Systematically estimate costs of work breakdown structure elements.
B. Provide project justification.
C.Identify the level at which individual elements are found.
D. Use it in project management software.
2. The work breakdown structure can BEST be thought of as an effective aid
for _________ communications.
A. Team
B. Project manager
C.Customer
D. Stakeholder
3. Which of the following is a KEY output of the Verify Scope process?
A. A more complete scope management plan
B. Customer acceptance of project deliverables
C.Improved schedule estimates
D. An improved project management information system
4. During project executing, a team member comes to the project manager
because he is not sure what work he needs to accomplish on the project.
Which of the following documents contain detailed descriptions of work
packages?
A. WBS dictionary
B. Activity list
C.Project scope statement
D. Scope management plan
5. During which part of the project management process is the project scope
statement created?
A. Initiating
B. Planning
C.Executing
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D. Monitoring and controlling

6. The program was planned years ago, before there was a massive
introduction of new technology. While planning the next project in this
program, the project manager has expanded the scope management plan
because, as a project becomes more complex, the level of uncertainty in
the scope:
A. Remains the same.
B. Decreases.
C.Decreases then increases.
D. Increases.
7. During a meeting with some of the project stakeholders, the project
manager is asked to add work to the project scope. The project manager
had access to correspondence about the project before the project charter
was signed and remembers that the project sponsor specifically denied
funding for the scope mentioned by these stakeholders. The BEST thing
for the project manager to do is to:
A. Let the sponsor know of the stakeholders’ request.
B. Evaluate the impact of adding the scope.
C.Tell the stakeholders the scope cannot be added.
D. Add the work if there is time available in the project schedule.
8. A new project manager is being mentored by a more experienced PMP-
certified project manager. The new project manager is having difficulty
finding enough time to manage the project because the product and
project scope are being progressively elaborated. The PMP-certified
project manager advises that the basic tools for project management, such
as a work breakdown structure, can be used during project executing to
assist the project manager. For which of the following can a work
breakdown structure be used?
A. Communicating with the customer
B. Showing calendar dates for each work package
C.Showing the functional managers for each team member
D. Showing the business need for the project
9. During a project team meeting, a team member suggests an enhancement
to the scope that is beyond the scope of the project charter. The project
manager points out that the team needs to concentrate on completing all
the work and only the work required. This is an example of:
A. Change management process.
B. Scope management.
C.Quality analysis.
D. Scope decomposition.

10.When should the Verify Scope process be done?

A. At the end of the project
B. At the beginning of the project
C. At the end of each phase of the project
D. During the planning processes

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11.Hie project is mostly complete. The project has a schedule variance of 300
and a cost variance of -900. All but one of the quality control inspections
have been completed and all have met the quality requirements. All items
in the issue log have been resolved. Many of the resources have been
released. The sponsor is about to call a meeting to obtain product
verification when the customer notifies the project manager that they want
to make a major change to the scope. The project manager should:
A. Meet with the project team to determine if this change can be made.
B. Ask the customer for a description of the change.
C.Explain that the change cannot be made at this point in the process.
D. Inform management.
12.You have just joined the project management office after five years of
working on projects. One of the things you want to introduce to your
company is the value of creating and utilizing work breakdown structures.
Some of the project managers are angry that you are asking them to do
“extra work.” Which of the following would be the BEST thing you could
tell the project managers to convince them to use work breakdown
structures?
A. Work breakdown structures will prevent work from slipping through the
cracks.
B. Work breakdown structures are only needed on large projects.
C.Work breakdown structures are required only if the project involves
contracts.
D. Work breakdown structures are the only way to identify risks.
13.A new project manager has asked you for advice on creating a work
breakdown structure. After you explain the process to her, she asks you
what software she should use to create the WBS and what she should do
with it when it is completed. You might respond that it is not the picture
that is the most valuable result of creating a WBS. It is:
A. A bar chart.
B. Team buy-in.
C. Activities.
D. A list of risks.

14.To manage a project effectively, work should be broken down into small
pieces. Which of the following does NOT describe how far to decompose
the work?
A. Until it has a meaningful conclusion
B. Until it cannot be logically subdivided further
C. Until it can be done by one person
D. Until it can be realistically estimated
15.A project manager may use ________ to make sure the team members clearly
know what work is included in each of their work packages.
A. The project scope statement
B. The product scope
C.The WBS dictionary
D. The schedule
16.A project manager has just been assigned to a new project and has been
given the approved project charter. The FIRST thing the project manager
must do is:
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A. Create a project scope statement.

B. Confirm that all the stakeholders have had input into the scope.
C.Analyze project risk.
D. Begin work on a project management plan.
17.The construction phase of a new software product is near completion. The
next phases are testing and implementation. The project is two weeks
ahead of schedule. Which of the following processes should the project
manager be MOST concerned with before moving on to the final phase?
A. Verify Scope
B. Perform Quality Control
C.Report Performance
D. Control Costs
18.You are managing a six-month project and have held bi-weekly meetings
with your project stakeholders. After five-and-a-half months of work, the
project is on schedule and budget, but the stakeholders are not satisfied
with the deliverables. This situation will delay the project completion by
one month. The MOST important process that could have prevented this
situation is:
A. Monitor and Control Risks.
B. Control Schedule.
C.Define Scope.
D. Control Scope.

19.All ofthe following are parts of the scope baseline EXCEPT the:
A. Scope management plan.
B. Project scope statement.
C.Work breakdown structure.
D. WBS dictionary.
20.One of the stakeholders on the project contacts the project manager to
discuss some additional scope they would like to add to the project. The
project manager asks for details in writing and then works through the
Control Scope process. What should the project manager do NEXT when
the evaluation of the requested scope is complete?
A. Ask the stakeholder if there are any more changes expected.
B. Complete integrated change control.
C.Make sure the impact of the change is understood by the stakeholder.
D. Find out the root cause of why the scope was not discovered during
project planning.
21.During the completion of project work, the sponsor asks the project
manager to report on how the project is going. In order to prepare the
report, the project manager asks all the team members what percent
complete their work is. There is one team member who has been hard to
manage from the beginning. In response to being asked what percent
complete he is, the team member asks, “Percent complete of what?” Being
tired of such comments, the project manager reports to the team members
boss that the team member is not cooperating. Which of the following is
MOST likely the real problem?
A. The project manager did not get buy-in from the manager for the
resources on the project.
B. The project manager did not create an adequate reward system for team
members to improve their cooperation.

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C.The project manager should have had a meeting with the team members
boss the first time the team member caused trouble.
D. The project manager did not assign work packages.
22.The development of the scope baseline can BEST be described as involving:
A. The functional managers.
B. The project team.
C.All the stakeholders.
D. The project expediter.
23.Which of the following is an output of the Collect Requirements process?
A. Requirements traceability matrix
B. Project scope statement
C.Work breakdown structure
D. Change requests

24.A scope change has been suggested by one of the stakeholders on the
project. After careful consideration and a lot of arguing, the change control
board has decided to reject the change. What should the project manager do?
A. Support the stakeholder by asking the board for the reason for the
rejection.
B. Suggest to the stakeholder that the next change they request will be
approved.
C.Record the change request and its result.
D. Advise the change control board to make sure they create approval
processes before the next change is proposed.
25.The cost performance index (CPI) on the project is 1.13, and the benefit
cost ratio (BCR) is 1.2. The project scope was created by the team and
stakeholders. Requirements on the project have been changing throughout
the project. No matter what the project manager has tried to accomplish in
managing the project, which of the following is he MOST likely to face in
the future?
A. Having to cut costs on the project and increase benefits
B. Making sure the customer approved the project scope
C.Not being able to measure completion of the product of the project
D. Having to add resources to the project
26.Verify Scope is closely related to:
A. Perform Quality Control.
B. Sequence Activities.
C.Perform Quality Assurance.
D. Time Management.
27.Which of the following can create the MOST misinterpretation of the project
scope statement?
A. Imprecise language
B. Poor pattern, structure, and chronological order
C.Small variations in size of work packages or detail of work
D. Too much detail
28.Which of the following is CORRECT in regard to the Control Scope process?
A. Effective scope definition can lead to a more complete project scope
statement.
B. The Control Scope process must be done before scope planning.

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C.The Control Scope process must be integrated with other control

processes.
D. Controlling the schedule is the most effective way of controlling scope.

29.Which of the following BEST describes the Verify Scope process?

A. It provides assurances that the deliverable meets the specifications, is an
input to the project management plan, and is an output of Perform Quality
Control.
B. It ensures the deliverable is completed on time, ensures customer
acceptance, and shows the deliverable meets specifications.
C.It ensures customer acceptance, shows the deliverable meets
specifications, and provides a chance for differences of opinion to come to
light.
D. It is an output of Perform Quality Control, occurs before Define Scope,
and ensures customer acceptance.
30.Which of the following BEST describes product analysis?
A. Working with the customer to determine the product description
B. Mathematically analyzing the quality desired for the project
C.Gaining a better understanding of the product of the project in order to
create the project scope statement
D. Determining whether the quality standards on the project can be met.
ANSWERS
1. Answer C
Explanation The numbering system allows team members to quickly identify the
level in the work breakdown structure where the specific element is found. It also
helps to locate the element in the WBS dictionary
2. Answer D
Explanation The term “stakeholder” encompasses all the other choices. In this case,
it is the best answer since the WBS can be used (but does not need to be used) as
a communications tool for all stakeholders to “see” what is included in the
project.
3. Answer B
Explanation The output of the Verify Scope process is customer acceptance of
project deliverables. The other choices all happen during project planning, well
before the time the Verify Scope process takes place.
4. Answer A
Explanation Activity lists may identify the work package they relate to, but they do
not contain detailed descriptions of the work packages. The project scope
statement defines the project scope, but it does not describe the work a team
member is assigned. The scope management plan describes how scope will be
planned, managed, and controlled. It does not include a description of each work
package. The WBS dictionary defines each element in the WBS. Therefore,
descriptions of the work packages are in the WBS dictionary.
5. Answer B
Explanation The project scope statement is an output of the Define Scope process,
which occurs during project planning.
6. Answer D
Explanation Not all questions will be difficult. The level of uncertainty in scope
increases based on the scale of effort require

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d to identify all the scope. For larger projects, it is more difficult to “catch”
everything.
7. Answer C
Explanation Though one could let the sponsor know about the stakeholders’
request, the best choice listed would be to say no. An even better choice would be
to find the root cause of the problem, but that choice is not listed here.
8. Answer A
Explanation A WBS does not show dates or responsibility assignments. The
business need is described in the project charter. In this situation, the product
and project scope are being fine tuned. It would save the project manager time in
effectively managing progressive elaboration if the WBS was used as a
communications tool. Using the WBS helps ensure everyone (including the
customer) understands the scope of the work.
9. Answer B
Explanation The team member is suggesting an enhancement that is outside the
scope of the project charter. Scope management involves focusing on doing the
work and only the work in the project management plan that meets the objectives
of the project charter. The project manager is performing scope management.
10.Answer C
Explanation The Verify Scope process occurs during project monitoring and
controlling. It is done at the end of each project phase to get approval for phase
deliverables, as well as at other points to get approval for interim deliverables.
11.Answer B
Explanation Do not jump into the problem without thinking. The customer only
notified the project manager that they want to make a change. They did not
describe the change. The project manager should not say no until he or she
knows more about the potential change, nor should the project manager go to
management without more information. The project manager must understand
the nature of the change and have time to evaluate the impact of that change
before doing anything else. Of these choices, the first thing to do is to determine
what the change is. The project manager might then analyze the potential change
with the team, but only if their input is required.

12.Answer A
Explanation Work breakdown structures are required on projects of every size,
regardless of whether contracts are involved. Work breakdown structures can be
used to help identify risks, but risks can be identified using other methods as well.
Preventing work from being forgotten (slipping through the cracks) is one of the
main reasons the tool is used, and is the best choice offered here.
13.Answer B
Explanation The WBS is an input to all of these choices. However, team buy-in is a
direct result of the WBS creation process, while the other choices use the WBS to
assist in their completion. Involving the team in creating the WBS provides project
team members with an understanding of where their pieces fit into the overall
project management plan and gives them an indication of the impact of their
work on the project as a whole.
14.Answer C
Explanation The lowest level of the WBS is a work package, which can be completed
by more than one person. The other choices are aspects of a work package.
15.Answer C

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Explanation The project scope statement describes work on a high-level basis.

Work packages need to be specific to enable team members to complete their
work without gold plating. The product scope does not tell team members what
work is assigned to them. The team should have a copy of the schedule, but a
schedule does not show them what work is included in each of their work
packages. Work packages are described in the WBS dictionary. NOTE: Do not
think of the WBS dictionary as a dictionary of terms.
16.Answer B
Explanation This question can be tricky, especially if you have spent so much time
studying that you have forgotten some good project management: practices. A
quick look at Ritas Process Chart in this book might lead you to conclude that the
first thing to do would be to start planning. However, the question indicates that
the project manager was not involved until after the charter was created and
approved. Therefore, wouldn’t it be smart to make sure the project charter is
clear and complete before moving on? This is why it is best for the project
manager to confirm the stakeholders had input into the scope.
17.Answer A
Explanation The Verify Scope process deals with acceptance by the customer.
Without this acceptance, the project manager will not be able to move into the
next project phase.
18.Answer C
Explanation Monitor and Control Risks, Control Schedule, and Control Scope are
monitoring and controlling processes. This situation asks how to prevent the
problem, which would have been done during planning. The project deliverables
are defined in the Define Scope process, which is a part of project planning. Good
planning reduces the likelihood of a situation like the one described, by including
the right people and spending adequate time clarifying the project scope.
19.AnswerA
Explanation The scope baseline includes the WBS, WBS dictionary, and the
project scope statement. The scope management plan is not part of the scope
baseline.
20.Answer B
Explanation Notice that there are many things the project manager could do
listed in the choices. The question asks what is the BEST thing to do NEXT.
Management of the change is not complete when the Control Scope process is
completed. It is important to look at the impact of the change on other parts of
the project, such as time and cost. Therefore, performing integrated change
control is the best thing to do next. This would probably be followed by making
sure the impact of the change is understood by the stakeholder, then determining
why this scope was not identified in planning, and asking the stakeholder if there
are more changes expected.
21.AnswerD
Explanation The project manager is not losing resources (which is implied by not
getting the managers buy-in). Although a reward system would help with
cooperation, the real problem here is not cooperation. Meeting with the team
member and his boss cannot be the answer because it also does not solve the
problem at hand (the team member not knowing what he is to do).
If you selected this choice, be very careful! You can get 10 to 20 questions wrong
on the exam simply because you do not see the real problem! The whole
discussion of the team member and his actions is a distracter. The real problem in
this scenario is not that the team member is being uncooperative. He is asking a
question that many team members want to ask in the real world. “How can I tell
you how things are going if I do not know what work I am being asked to do?”
The real problem is the lack of a WBS and work packages. If there were a WBS
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and work packages for the project, the team member would not have to ask such
a question.
22.AnswerB
Explanation After obtaining input from the customer and other stakeholders, the
project team is responsible for developing the scope baseline. Remember that the
scope baseline includes the WBS, WBS dictionary, and project scope statement.
23.AnswerA
Explanation The project scope statement is an output of the Define Scope
process. The work breakdown structure is an output of the Create WBS process.
Scope change requests are outputs of the Verify Scope and Control Scope
processes. The requirements traceability matrix is an output of the Collect
Requirements process, and is used to track the requirements throughout the life
of the project.
24.Answer C
Explanation There is no reason to think that the board’s rejection would not
contain an explanation already, since providing that information is commonly
done. Suggesting a change
process that circumvents the change control boards authority is not ethical. There
is no reason to think that approval processes are not already in place. A rejected
change should be recorded for historical purposes, in case the idea is resurrected
later, and for other reasons.
25.Answer C
Explanation There are many pieces of data in this question that are distracters
from the real issue. Though it is common to have to cut costs and add resources
to a project, nothing in the question should lead you to think these will be
required in this situation. Customers do not generally approve the project scope
(what you are going to do to complete their requirements); instead, they approve
the product scope (their requirements). Since requirements are used to measure
the completion of the product of the project, not having complete requirements
will make such measurement impossible.
26.Answer A
Explanation Perform Quality Control checks for correctness, and Verify Scope
checks for acceptance.
27.Answer A
Explanation Much of the work on the project is dictated by the project scope
statement. Any imprecision in such a key document will lead to differing
interpretations.
28.Answer C
Explanation Though it is correct that effective scope definition can lead to a more
complete project scope statement, this cannot be the answer, because it does not
deal with control. Scope planning occurs before the Control Scope process, not
after it. Controlling the schedule is not the best way to control scope, so that is
not the best answer. The control processes do not act in isolation. A change to
one will most likely affect the others. Therefore the need to integrate the Scope
Control process with other control processes is the best answer.
29.Answer C
Explanation The project management plan is completed before the Verify Scope
process. The Verify Scope process does not deal with time, but rather acceptance.
The Verify Scope process does not occur before the Define Scope process. The
choice stating that the Verify Scope process ensures customer acceptance, shows
the deliverable meets specifications, and provides a chance for differences of
opinion to come to light is entirely correct, making that the best answer.
30.Answer C
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Explanation Youneed to have a product description before you can do product

analysis. Analyzing the level of quality desired is related to the Plan Quality
process. Determining whether the quality standards on the project can be met is
done in the Perform Quality Assurance process. Product analysis includes gaining
a better understanding of the product of the project, in order to create the
project scope statement.
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