Artificial Intelligence: Boon or Bane?

Rashmi Karan
Manager - Cont ent
Updated on Mar 20, 2025 21:06 IST
Artificial Intelligence (AI) is among the fastest-developing technologies with many applications.
From playing our favourite music to assisting in complex surgeries, AI has made the lives of
humans easier by offering solutions to problems. Such a revolution in technology has been
intriguing, and there has been a lot of discussion around the topic- of AI- boon or bane. In this
article, we will learn the advantages and disadvantages of AI and what we should expect in the
future.

Content – AI, boon or bane?

What is Artif icial Intelligence?

Applications of Artif icial Intelligence

Advantages of Artif icial Intelligence

Disadvantages of Artif icial Intelligence

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 What is Responsible Artif icial Intelligence?

Principles of Responsible AI

What is Artificial Intelligence?

Artif icial intelligence is a branch of computer science and refers to a technique that
enables machines to mimic human behaviour. AI can improve on past iterations and
become smarter and more aware, allowing it to improve its capabilities and
knowledge. With AI, machines perform cognitive functions like learning, planning,
reasoning, decision-making, and problem-solving. AI is a machine’s simulation of
human intelligence, and it could solve major real-world challenges. This is why we are
discussing whether AI is a boon or bane!

Must Explore - Artificial Intelligence Online Courses

AI Facts
The global artif icial intelligence market is projected to expand at a
compound annual growth rate (CAGR) of 37.3% between 2023 –
2030. It is projected to reach $1,811.8 billion by 2030.

A report by NASSCOM suggests that AI use in India could add USD

450-500 billion to the country’s GDP by 2025.

PWC suggests that AI will contribute $15.7 trillion to the global

economy by 2030. Interestingly, it is more than the current output of
India and China combined.

IBM reports that over 35% of companies have already adopted AI in

their operations.
91.5% of leading businesses invest in AI, reports CompTIA.

Gartner suggests that AI sof tware spending will grow to $297.9

billion by 2027.

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 77% of devices we use today f eature at least one f orm of AI.
Instagram and Facebook f ilters are perf ect examples.

ChatGPT, a popular GenerativeAI tool, currently has over 180.5

million users. The website generated 1.63 billion visits in December
2024.
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more.

Applications of Artificial Intelligence

Artificial intelligence applications are numerous and ensure benefits like improved
services, better customer satisfaction, and behaviour forecasts. Some of the crucial
applications of artificial intelligence in a number of industries are as follows –

Healthcare
Artificial Intelligence (AI) is transforming the healthcare industry in numerous ways,
enhancing diagnosis, treatment, and patient care. Here are some real-world
examples of how AI is being utilized in healthcare:

Medical Imaging Diagnosis

IBM Watson f or Oncology: IBM Watson analyzes large volumes of

medical data to assist oncologists in f ormulating personalized
treatment plans f or cancer patients.
Google’s DeepMind: DeepMind’s AI models have been used to
diagnose eye diseases, such as diabetic retinopathy, by analyzing
retinal scans.

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Drug Discovery and Development

Atomwise: Atomwise uses AI to predict molecules' binding af f inity to

target proteins, expediting the drug discovery process.
Insilico Medicine: This company uses AI to identif y potential drug
candidates by analyzing large datasets and simulating the ef f ects of
compounds on biological systems.

Personalized Treatment Planning

Tempus: Tempus combines clinical and molecular data to help

doctors design personalized treatment plans f or cancer patients.

PathAI: PathAI assists pathologists in accurately diagnosing

diseases f rom tissue samples using AI-powered image analysis.

Health Monitoring and Wearable Devices

Apple Watch: The Apple Watch can monitor heart rate, detect
irregular rhythms, and even predict f alls, providing users with valuable
health insights.

Fitbit: Fitbit’s wearables track activity, sleep patterns, and heart rate,
of f ering users a comprehensive overview of their health.

Predictive Analytics and Patient Management

EarlySense: EarlySense uses AI to monitor patients’ vital signs,

enabling early detection of deterioration and reducing the risk of
adverse events.
Predictive Analytics at Hospitals: Hospitals use AI to predict
patient admissions, identif y high-risk patients, and allocate resources
ef f iciently.

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Natural Language Processing (NLP) in Healthcare Records

Nuance Communications: Nuance’s Dragon Medical platf orm uses

NLP to transcribe and analyze doctor-patient interactions,
streamlining documentation and inf ormation extraction.

Robot-Assisted Surgery

Several specialities offer robotic-assisted procedures to treat various conditions.

Some examples of such surgeries include Cardiothoracic robotic surgery, Colorectal
Robotic Surgery, Gastrointestinal robotic surgery, Gynecologic robotic surgery,
Neurological robotic surgery, Otolaryngologic robotic surgery, Urologic robotic
surgery, etc.

da Vinci Surgical System: This robotic system assists surgeons in

complex surgeries with enhanced precision and minimal invasiveness.

Disease Identification and Outbreak Prediction

BlueDot: BlueDot’s AI platf orm analyzes global news, airline data,

and other sources to predict and identif y disease outbreaks.
HealthMap: HealthMap uses AI to aggregate and analyze data f rom
various sources to track the spread of diseases in real time.
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Tourism
Personalized Recommendations: AI algorithms analyze user
pref erences, behaviour, and past interactions and, in turn, provide

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them with personalized travel recommendations about places to visit,
accommodations, etc., as per the traveller’s interests and
pref erences.
Itinerary Planning: Generative AI tools can assist in creating
detailed travel itineraries, suggesting activities, transportation
options, and time allocations. A f ine example is a traveller named
Madison Rolley, who went viral f or saying that ChatGPT saved her
“anywhere f rom two to f ive hours” of extra research, along with some
bucks.
Dynamic Pricing: AI algorithms help determine optimal pricing f or
f lights, accommodations, etc., by analyzing market trends, demand
patterns, and competitor pricing. This point is particularly helpf ul f or
businesses as it allows them to adjust real-time prices to maximize
revenue.
Fraud Detection and Security: Credit card f raud has been a
concern f or businesses and customers. AI algorithms can detect
f raudulent activities in bookings and transactions by analyzing
patterns and identif ying anomalies, enhancing customer and business
security.
Image Recognition: You can very easily identif y landmarks, objects,
and scenes in just one lick, all thanks to AI-powered image
recognition technology. This enhances the travel experience by
providing accurate inf ormation about points of interest.
Customer Feedback Analysis: AI algorithms can analyze customer
reviews and f eedback to extract insights about areas f or
improvement. This helps businesses enhance their services and
adapt to customer pref erences.
Chatbots and Virtual Assistants: AI-powered chatbots and virtual

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 assistants provide instant customer support, answering queries
related to travel plans, bookings, and destination inf ormation.
Health and Saf ety: Af ter the COVID-19 pandemic, the travel industry
has extensively used AI to enhance health and saf ety measures.
Some examples include temperature screening, social distancing
monitoring, and contactless check-in processes.

Smart Assistants

Siri, Google Home, and Amazon Echo are popular smart assistants and good
examples of AI applications. These devices use natural language processing (NLP) to
interpret the consumer response and respond either verbally or by executing a
specific action.

Chatbots

When you enter a web page, you will find interactive chatbots that suggest
products/restaurants/ hotels/services based on your queries. Chatbots are computer
programs that simulate and process human conversations. It is one of the clearest
examples of artificial intelligence, as are Amazon’s Alexa, Apple’s Siri, or Microsoft’s
Cortana, which we find integrated into our everyday devices.

Education

AI makes it possible to detect and provide the right solutions. For example, if a
student is going to drop out, offer them alternatives, search for courses that adapt
to the needs of each student, control class attendance, and prevent school
dropouts.

Applications of AI and Machine Learning in Education

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Technology is changing every aspect of our lives, including education.
AI-based educational technologies, apps, etc. Artif icial intelligence and
machine learning in education of f er personalized learning to ensure an
individualized educational...read more

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Myth Busting – Artif icial Intelligence Will Take Your

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Logistics & Transportation

AI has played a crucial role in the COVID-19 pandemic, with several autonomous
aircraft and drones transporting medical supplies and delivering vaccines in remote
locations. Besides, AI is useful in avoiding collisions and traffic jams, improving traffic
behaviour, and optimizing traffic light control.

Sales

AI applications also offer sales forecasts to choose the best products to

recommend to customers. Multinationals like Amazon use AI to identify whether a
product or a launch would succeed, even before selling it. AI helps optimize the
purchase and distribution processes and avoids losses or breakages.

Autonomous Vehicles

Artificial Intelligence is the most important and sophisticated component of

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autonomous vehicles. These vehicles have sensors, cameras, and smart
communications systems that generate data. This data, in combination with AI, can
help to mimic human behaviour and enable vehicles to perform efficiently.

Electronic Commerce

Artificial intelligence is used in e-commerce to –

Recommend related products to the customer

Remind them of the past purchase
Predict whether or not a product will be successf ul
Optimize inventory and avoid out-of -stock, predict revenues

Artif icial Intelligence and Machine Learning –

Similarities, and Application

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Advantages of Artificial Intelligence
Artif icial Intelligence reduces human error.

Contributes to risky tasks that humans can’t perf orm, such as

exploring the depths of the sea, space expeditions, etc.
AI can perf orm tasks at long stretches with constant human
intervention compared to human labour.

Companies can rely on AI to saf eguard consumer data

Disadvantages of Artificial Intelligence

Higher costs are involved because of machine complexity
Since AI automates a lot of tasks, it has made humans addicted to
smart devices and become lazy

AI can easily perf orm repetitive and heavy tasks and has replaced
human labour. e.g. Process automation in industries
As of now, AI can not replicate human emotions and connection, an
essential attribute to the team working

AI and machines are programmed to perf orm f unctions, so it may

take some time f or them to innovate at perf orming tasks

What Are the Core Subjects in Artif icial Intelligence

(AI)?

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Artif icial Intelligence vs. Data Science – Know the

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What is Responsible Artificial Intelligence?

Responsible Artificial Intelligence (AI) refers to AI systems that align with values that
benefit society, such as fairness, reliability, privacy, security, inclusivity, transparency,
and accountability. These principles guide the development and use of AI
technologies to ensure they are ethical and beneficial. Microsoft emphasises these
values and is generally considered the core of responsible AI, although
organizations may prioritize them differently.

Recently, many major organizations have openly committed to using AI responsibly.

Companies like Google, Microsoft, and IBM have declared their adherence to ethical
AI principles. Their efforts focus on fostering trust in AI technologies by preventing
bias, promoting inclusivity, ensuring transparency, and using AI to align with ethical
and societal standards.

These commitments are part of a broader effort to ensure that AI contributes

positively to society while minimizing risks and potential harms.

Principles of Responsible AI

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Listed below are the principles of responsible AI, as documented by Microsoft -

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Fairness: AI systems should treat everyone equally and give the

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 same recommendations to all people. Fairness in AI systems
prevents discrimination based on personal characteristics.

Reliability and saf ety: AI systems must operate reliably, saf ely, and
consistently under dif f erent conditions to help build trust.
Privacy and security: AI systems should respect privacy and
maintain security by protecting private and conf idential inf ormation.
They should also resist attacks and attempts to corrupt or
compromise the system.
Inclusiveness: AI systems should empower and engage everybody.
Inclusive design practices can help AI system developers understand
and address potential exclusion barriers in a product or service.

Transparency: AI systems should be transparent and intelligible, and

everyone involved should understand how AI systems make such
decisions.

Accountability: The developer of AI systems and AI systems

must be accountable and liable.

Conclusion
Coming to the question of whether AI is a boon or bane, the answer is tricky. The
fear of omnipotent machines acting like humans isn’t far-fetched. Elon Musk has
repeatedly warned that AI will soon become just as smart as humans, and that will
be a very scary situation because humanity’s existence will be at stake.

Ethics in AI has always been a point of discussion, and given how successful AI has
been in transforming human lives; we can’t think of our world without its active role.
In the future, we will witness more revolutionized AI, with autonomous driving and
flying in our daily lives, AI replacing many human-driven tasks, etc. If humans and AI
have aligned interests, both will go hand in hand; if they don’t, it gets conflicting.

We need to discuss at what rate we can allow the technological revolution to

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continue. The future will be very different for the next generation, and there is a
need to have more stringent policies to use AI to benefit humans and make
groundbreaking discoveries.

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FAQs

Is artif icial intelligence good or bad?

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What are the potential risks of AI?

How can we ensure that AI is used f or good?

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