Sudhanshu Agrawal Email: sudhanshuagrawal89@gmail.
com
@linkedin Mobile: +91-9140875792
Skills Summary
• Backend Technologies Java, Spring boot, Golang, Clojure(Functional Programming), Postgress, Yugabyte, Elastic Search,
Kafka, Redis, Mongdb, Bloom filters, Microservices, REST, Data Structures, OOPS, C, C++
• Tools Docker, GIT, PostMan, Confluence (Documentation), MongoDb, Jira, new relic, Kibana
• Skills Scalability, Debugging, Troubleshooting, Software Development Life Cycle, CI/CD methodologies.
• Soft Skills Presentation, Communication, Decision making, Scrum methodologies, Team work
WORK EXPERIENCE
Helpshift Technologies Pune
•
Software Engineer (Full-time) Nov 2023 - present
◦ Technologies Used Java, Clojure, REST, MongoDB, Kafka, Redis, Podman, Postgress, Yugabyte
◦ Integrated EFS in jarvis service to store HTML file for FAQs body for serving request with latency less than 200 ms.
◦ Created a module for enabling the front-end to efficiently send real-time analytics events about 100k per second for
creating agent’s workforce related metrics which helped in enhancing the agent’s performance by 20 percent.
◦ Successfully executed the migration of over 10 million live data records from postgress and yugabyte to generate
kafka translation events, ensuring no downtime with optimised queries in the live environment.
◦ Developed and enhanced the deletion flow for removing FAQ-related data from PostgreSQL, Yugabyte, EFS, and S3,
ensuring data consistency, optimized performance, and successful cleanup across all storage systems.
Tekion Corp. Bengaluru
•
Software Engineer (Full time) July 2021 - Nov 2023
◦ Technologies Used Spring Boot, Java, REST, MongoDB, KAFKA, Redis, Docker, Bloom Filters, BitBucket
◦ Engineered a comprehensive MyAccount service from scratch, which includes functionalities to display orders, wishlist,
and reward information for GM and Honda clients.
Achieved response times under 100 ms during load testing, even with a sustained load of over 1000 requests per
second.
◦ Built Quarterly Summary Report with the help of custom elasticsearch query for analyzing the different amount of taxes
paid by the employer and employees in each quarter. This helped dealerships to verify and file tax forms for the entire
dealership in one shot and reduced the overall time for this by 70 percentage.
◦ Worked on creation of module to migrate dealers to our payroll system by creating automated conversion tasks for each
operation to avoid manual intervention and helped in increasing the onboarding rate by 40 percent.
◦ Upgradation of external library dependecies to latest stable version to fix security vulnerablities suggested by sonarqube.
◦ Owned and fixed end to end customer issues, provided mentorship, reviewed pull requests, fostered professional growth
and development of developers.
Data Weave Bengaluru
•
Software Engineer (Intern) March 2021 - July 2021
◦ Worked on yoda service for automating the flow of onboarding new customers as per their consent by developing a
whatsapp powered chatbot system that increased the customer base to 50k.
◦ Developed cron jobs for triggering whatsapp notifications, reminders, emails to customers for increasing customer
retention rate.
Education
LNM Institute of Information Technology Jaipur, India
•
Bachelor of Technology - Computer Science; July 2017 - June 2021
Courses: Operating Systems, Data Structures, Analysis Of Algorithms, Artificial Intelligence, Machine Learning, Networking, Databases
Mahatma Hansraj Modern School Jhansi, India
•
Central Board of Secondary Education; July 2014 - June 2016
Recognition
• Tekion Team Player Award Acknowledged for exceptional team-playership and collaboration behaviors in consistently
achieving shared goals and objectives - by Director of Engineering.
• Tekion Outstanding Teamwork Award Commended for exceptional teamwork, coordination, and communication in
establishing an efficient ingestion pipeline within the shortest possible time frame, delivering outstanding results. - by Director
of Engineering.
• Tekion Outpace Possibility Award Recognized for delivering a stable and scalable solution to a complex critical issue. - by
Director of Engineering.
PERSONAL PROJECTS
• Ride Share (Java , sql) Developed a backend REST API where users can offer and take rides. Users can see the available
rides for a particular route and book them.