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We Are Hiring Business Analysts!! General Expectations

Zoho is hiring Business Analysts who are self-motivated, have strong communication skills, and thrive in a startup environment. Candidates should have experience with SaaS, data management, and be willing to travel, with a preference for those who know Hindi. The role involves understanding the Zoho for Startups program, handling user tickets, and contributing to the program's expansion while working in a supportive team culture.

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8 views2 pages

We Are Hiring Business Analysts!! General Expectations

Zoho is hiring Business Analysts who are self-motivated, have strong communication skills, and thrive in a startup environment. Candidates should have experience with SaaS, data management, and be willing to travel, with a preference for those who know Hindi. The role involves understanding the Zoho for Startups program, handling user tickets, and contributing to the program's expansion while working in a supportive team culture.

Uploaded by

swaminathan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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We are hiring Business Analysts!!

General expectations:

The person needs to be:

* A highly self-motivated individual, who is comfortable multi-


tasking and to be working in the ever-changing and ever-
demanding landscape of startups.

* Great in written and spoken communication skills (preferably


have their own blogs, social-media accounts, or has been
consistently writing on platforms like Medium/LinkedIn).

* Good at public speaking and at creating presentations .

* An extroverted personality (because networking and constant


conversations can otherwise be exhausting).

* Willing to travel (eventually).

* Someone who thrives in creative thinking and is camera-


friendly.

* (Preferably) knows Hindi too.


* To work out of Zoho - Chennai office.

Specific Expectations:

* At first, needs to understand and learn the fundamentals of the


Zoho for Startups program, and the key operating areas.

* Handle Level-1 and Level-2 tickets from startup users/prospects,


in order to understand which parts of the program can be more
automated.

* Must have experience and understanding of what SaaS is and a


fair understanding of the software requirements of early-stage
startups.

* Must understand data structures and be good at creating


dashboards and manage data.

* Will be eventually responsible for the launch and expansion of


Zoho for Startups in regions where Zoho is growing (includes
extensive research, expanding network, finding scope for new
collaborations, finding startup-related events, collating data).

* Will be responsible for creating and maintaining concise


documentation of Zoho for Startups infrastructure.

What they can expect:

* Working with a high-performing team that has amazing rapport


and is high on Emotional Intelligence.

* Getting exposure to the vibrant startup world -- in India and


across the globe.

* To expand network and build a solid personal brand.

* Develop expertise in specific marketing segments.

* Grow along with the program that is already going global.

* Represent the team/org at various events and belong to an


organization that believes in a people-first culture, and helps in
maintaining a good work-life integration.

Note:
Only the shortlisted candidates will be notified of the further
interview process.

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