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Power Point

The document outlines Amazon's evolution from a small online bookstore to a global retail giant, highlighting its diverse offerings and customer-centric approach. It discusses the challenges Amazon faced, including competition, delivery issues, data security, workplace conditions, and regulatory pressures, as well as the strategies it employed to overcome these obstacles, such as leveraging technology and improving workplace conditions. Ultimately, it emphasizes Amazon's successful adaptation and innovation, which have solidified its position as a leader in online shopping.

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Amaan Ali
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0% found this document useful (0 votes)
4 views2 pages

Power Point

The document outlines Amazon's evolution from a small online bookstore to a global retail giant, highlighting its diverse offerings and customer-centric approach. It discusses the challenges Amazon faced, including competition, delivery issues, data security, workplace conditions, and regulatory pressures, as well as the strategies it employed to overcome these obstacles, such as leveraging technology and improving workplace conditions. Ultimately, it emphasizes Amazon's successful adaptation and innovation, which have solidified its position as a leader in online shopping.

Uploaded by

Amaan Ali
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Slide 1: Title Slide

●​ Title: Amazon: From Bookstore to Global Giant


●​ Subtitle: Understanding its IT Environment, Challenges, and Success
●​ Student Name: Nimra Faraz
●​ Course: Information Technology Service Management

Slide 2: Introduction to Amazon


●​ What is Amazon?
○​ Started as an online bookstore in 1994 by Jeff Bezos.
○​ Now a huge online store for electronics, clothes, food, and more.
○​ Also offers cloud computing (AWS) and entertainment.
●​ Why is it special?
○​ Focuses on customers.
○​ Huge selection of products.
○​ Known for fast delivery.
●​ Today: Operates worldwide, serving millions of customers.

Slide 3: Challenges Amazon Faced (Part 1)


●​ Lots of Rivals: Had to compete with big stores like Walmart, eBay, and Alibaba.
●​ Delivery Headaches: As it grew, delivering items quickly all over the world
became very hard.
●​ Keeping Data Safe: A big job to protect the personal information of millions of
users.

Slide 4: Challenges Amazon Faced (Part 2)


●​ Workplace Concerns: Criticized for tough working conditions in its warehouses.
●​ Government Rules: Faced pressure from governments about taxes, its large
market power, and how it treated small businesses.

Slide 5: How Amazon Solved Its Challenges (Part 1)


●​ Smart Technology: Used AI, machine learning, and automation to make its
website, recommendations, and warehouses better.
●​ Built Its Own Delivery System: Created Amazon Logistics (vans, planes,
warehouses) to improve deliveries.
●​ Grew AWS: Amazon Web Services became a major money-maker, helping
Amazon invest in other areas.

Slide 6: How Amazon Solved Its Challenges (Part 2)


●​ Better Workplaces: Increased worker wages and added new safety rules in its
facilities.
●​ Followed the Rules: Worked to be more open and follow legal and tax laws in
different countries.

Slide 7: Conclusion
●​ Amazon's Journey: Started small, faced many tough problems.
●​ How it Succeeded: Used new ideas, smart plans, and kept making things better.
●​ Result: Overcame challenges and stayed a leader in online shopping.

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