G.A.V.
INTERNATIONAL SCHOOL
Assignment March (2025-26)
Class: XII Subject: Business Studies
Chapter – 7 Directing
Q-1 .Which of the following statements is true about directing?
a) Directing is necessary at planning stage.
b) Directing is needed at every level of management in each department.
c) Directing is initiated at lower level of management.
d) Directing is the least important function of management.
Q-2 Rakesh is working under his superior Neeraj. He always communicates
useful ideas and suggestions to his superior regarding reduction of cost,
improvement in the product, etc. Neeraj implements his suggestions and has
always found favorable results, but he never appreciates Rakesh for his
suggestions. Now Rakesh decided not to communicate any suggestion or idea to
Neeraj. Identify the communication barrier.
a)Semantic barriers b) Personal Barriers
c)Organizational barriers d) psychological barriers
Q-3 Leadership is:
a) Influencing the behavior of others b) Maintain bad interpersonal relationship
c) Influence employees to involuntarily d) Helps in planning
Q-4 Assertion (A): Motivation is the technique used to motivate people in an
organisation.
Reason (R): Negative motivation provides rewards like increase in pay,
promotion, recognition, etc.
In the following questions, a statement of Assertion (A) is followed by a statement of
Reason (R). Mark the correct choice as:
a) Both (A) and (R) are true, and (R) is the correct explanation of (A)
b) Both (A) and (R) are true, but (R) is not the correct explanation of (A).
c) (A) is true, but (R) is false.
d) (A) is false, but (R) is true.
Q- 5 Explain briefly any three functions performed by a supervisor.
Q-6 Umang Gupta is the Managing Director of Denver Ltd. The company had
established a good name for itself and had been doing well. It was known for timely
completion of orders. The Production Manager, Ms. Kanta was efficiently handling
the processing of order and had a team of fourteen motivated employees working
under her. Everything was going on well. Unfortunately she met with an accident.
Umang knew that in the absence of Ms. Kanta, the company may not be able to meet
the deadlines. He also knew that not meeting the deadlines may lead to customer
dissatisfaction with the risk of loss of business and goodwill. So, he had a meeting
with his employees in which accurate the speedy processing of orders was planned.
Everybody agreed to work as team because the behaviour of Umang Gupta was
positive towards the employees of the organisation. Hence everyone put in extra time
and efforts and the targets were met on time.
Not only this, Umang visited Ms. Kanta and advised her to take sufficient rest.
a) Identify the leadership style of Umang Gupta and draw a diagram depicting the
style.
b)State any two values highlighted by the behaviour of Umang Gupta.
Q-7 Explain any three points that highlight the importance of directing function of
management.
Q-8 M/s Beta Ltd. deals in consumer goods. It employs 100 workers and 10
operative managers who give guidance and support to the workers while operating
the machinery. The company has a policy of granting leave as per the requirement of
the workers. Workers 3 H 3 are generally granted leave on festivals and special
occasions. Recently on Puja festival, it received a big order. Workers are keen to
take Puja holidays while management is pressing hard for overtime. This matter was
placed before the Personnel Manager who called the meeting of operative managers
and workers to inform them about the changes in the incentive plan which states
payment of double wages for working overtime and triple wages for working on
holidays. Workers without any pressure voluntarily took limited holidays and were
able to increase their earning by working overtime and on holidays. During Board of
Directors meeting, Personnel Manager was asked to update the management for
achieving higher output, meeting timely supplies without any confrontation with
workers. Personnel Manager replied, “I just used a carrot with no sticks approach”.
By quoting the lines from above paragraph state any two elements of directing.
Q-9 Describe briefly Maslow’s need hierarchy theory of motivation.
Q-10 Mr. Shubhendu Bose is the owner of Bikmac Enterprises carrying on the
business of manufacturing various kinds of biscuits. There was a lot of
discontentment in the organisation and the targets were not being met. He asked his
son, Naval, who had recently completed his MBA, to find out the reason.
Naval found that all the decision-making of the enterprise were in the hands of his
father. His father didn’t believe in his employees. As a result, both the employer and
the employees were not able to understand each others’ messages in the same sense.
Thus, the employees were not happy and targets were not met.
a) Identify any two communication barriers because of which Bikmac Enterprises
was not able to achieve its target.
b) State one more barrier each of the types identified in (a) above.
