CAPM Notes
CAPM Notes
Portfolio
Product
Program
Project
Project Management
Project Manager
Project Team
System for Value Delivery
Value
Stakeholder
Stakeholder Analysis
Deliverable
Development Approach
Cadence
Project Phase
Project Life Cycle
Estimate
Accuracy
Precision
Crashing
Fast Tracking
Budget
Product scope
Project scope
Bid Documents
Bidder Conference
Explicit Knowledge
Tacit Knowledge
Requirement
Work Breakdown Structure (WBS)
Metric
Baseline
Dashboard
Uncertainty
Ambiguity
Complexity
Volatility
Risk
An end result or consequence of a process or project. Outcomes can include outputs and artifacts, but have a broader intent
by focusing on the benefits and value that the project was undertaken to deliver.
Projects, programs, subsidiary portfolios, and operations managed as a group to achieve strategic objectives.
An artifact that is produced, is quantifiable, and can be either an end item in itself or a component item.
Related projects, subsidiary programs, and program activities that are managed in a coordinated manner to obtain benefits
not available from managing them individually.
A temporary endeavor undertaken to create a unique product, service, or result. The temporary nature of projects indicates
a beginning and an end to the project work or a phase of the project work. Projects can stand alone or be part of a program
or portfolio.
The application of knowledge, skills, tools, and techniques to project activities to meet project requirements. Project
management refers to guiding the project work to deliver the intended outcomes. Project teams can achieve the outcomes
using a broad range of approaches (e.g., predictive, hybrid, and adaptive).
The person assigned by the performing organization to lead the project team that is responsible for achieving the project
objectives. Project managers perform a variety of functions, such as facilitating the project team work to achieve the
outcomes and managing the processes to deliver intended outcomes.
A set of individuals performing the work of the project to achieve its objectives.
A collection of strategic business activities aimed at building, sustaining, and/or advancing an organization. Portfolios,
programs, projects, products, and operations can all be part of an organization’s system for value delivery.
The worth, importance, or usefulness of something. Different stakeholders perceive value in different ways. Customers can
define value as the ability to use specific features or functions of a product. Organizations can focus on business value as
determined with financial metrics, such as the benefits less the cost of achieving those benefits. Societal value can include
the contribution to groups of people, communities, or the environment.
An individual or group or organisation that may affect, be affected by or perceive itself to be affected by a decision, activity
or outcome of a project
A method of systematically gathering and analysing quantitative and qualitative information to determine whose interests
should be taken into account throughout the project
Any unique and verifiable product, result, or capability to per form a service that is required to be produced to complete a
process, phase, or project.
A method used to create and evolve the product, service, or result during the project life cycle, such as a predictive,
iterative, incremental, adaptive, or hybrid method.
A rhythm of activities conducted throughout the project.
A collection of logically related project activities that culminates in the completion of one or more deliverables.
The series of phases that a project passes through from its start to its completion.
A quantitative assessment of the likely amount or outcome of a variable, such as project costs, resources, effort, or
durations.
Within the quality management system, accuracy is an assessment of correctness.
Within the quality management system, precision is an assessment of exactness.
A method used to shorten the schedule duration for the least incremental cost by adding resources.
A schedule compression method in which activities or phases normally done in sequence are performed in parallel for at
least a portion of their duration.
The approved estimate for the project or any work breakdown structure (WBS) component or any schedule activity.
It is the features and functions that characterize a product, service, or result.
It is the work performed to deliver a product, service, or result with the
specified features and functions.
All documents used to solicit information, quotations, or proposals from prospective sellers.
The meetings with prospective sellers prior to the preparation of a bid or proposal to ensure all prospective vendors have a
clear and common understanding of the procurement. Also known as contractor conferences, vendor conferences, or pre-
bid conferences.
Knowledge that can be codified using symbols such as words, numbers, and pictures.
Personal knowledge that can be difficult to articulate and share such as beliefs, experience, and insights.
A condition or capability that is necessary to be present in a product, service, or result to satisfy a business need.
A hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project
objectives and create the required deliverables.
A checklist of all the criteria required to be met so that a deliverable can be considered ready for customer use.
The degree to which a set of inherent characteristics fulfills requirements.
All costs incurred over the life of the product by investment in preventing nonconformance to requirements, appraisal of the
product or service for conformance to requirements, and failure to meet requirements.
A description of a project or product attribute and how to measure it.
The approved version of a work product used as a basis for comparison to actual results.
A set of charts and graphs showing progress or performance against important measures of the project.
A lack of understanding and awareness of issues, events, paths to follow, or solutions to pursue.
A state of being unclear, having difficulty in identifying the cause of events, or having multiple options from which to choose.
A characteristic of a program or project or its environment that is difficult to manage due to human behavior, system
behavior, and ambiguity.
The possibility for rapid and unpredictable change.
An uncertain event or condition that, if it occurs, has a positive or negative effect on one or more project objectives.
Ways that project produce value
1) Creating a new Product, Service or Results that meets the customers/end users needs
2) Creating positive social or environmental contributions
3) Improving Efficiency, Productivity, Effectiveness or Responsiveness
4) Enabling the changes needed to facilitate organizational transition to its desired future state
5) Sustaining benefits enabled by previous programs, projects, or business operations.
A value delivery system works most effectively when information and feedback are shared
consistently among all components, keeping the system aligned with strategy and attuned to
the environment.
Governance systems provide an integrated structure for evaluating changes, issues, and risks
associated with the environment and any component in the value delivery system.
5) Apply Expertise
Project Environment
1) Internal
- Process Asset
- Governance Documentation
- Data Asset
- Knowledge Asset
- Security and Safety
- Organisation Culture, Structure and Governance
- Geographic Distribution of Facilities and Resources
- Infrastruture
- Information Technology Software
- Resource Availability
- Employee Capability
2) External
- Marketplace conditions
- Social and Cultural Influences and Issues
- Regulatory Environment
- Commercial Databases
- Academic Research
- Industry Standards
- Financial Considerations
- Physical Environment
- People in this function guide and clarify the direction of the project or product
outcome.
- This function involves prioritizing the requirements or backlog items based on
business value, dependencies, and technical or operational risk.
Leadership Skills
Delivery Cadence
Development Approach
Variables to consider when select Development Approach
Project Process
Bid Process
Learnings
Business Case
Requirement
Scope Definition
Cost of Quality
What to Measure
1) Deliverable Metric
2) Delivery
3) Baseline Performance
4) Resources
5) Business Value
6) Stakeholders
7) Forecasts
Presenting Information
Measuring Pitfalls
Ambiguity
Complexity
Volatility
Risk
Tailoring
Project Aspects that can be tailored
Tailoring Process
The Stakeholder Performance Domain addresses activities and functions associated with stakeholders.
Identify -> Understand -> Analyse -> Prioritise -> Engage -> Monitor
Types of Communication to Engage the Stakeholders
1) Formal Verbal - Presentations, Demo
2) Formal Written - Progress Reports, Business Case, Project Documents
3) Informal Verbal - Conversations
4) Informal Written - Email, Social Media
The Team Performance Domain addresses activities and functions associated with the people who are responsible for produ
deliverables that realize business outcomes.
Project Manager
Project Management Team
Project Team
The PM can use thr Project Charter as approval to form his team
Servant Leadership
- understand and address the needs and development of the project team.
- place emphasis on developing project team members to their
highest potential
1) Open Communication
2) Shared Understanding
3) Shared Ownership
4) Trust
5) Collaboration
6) Adaptability
7) Resilience
8) Empowerment
9) Recognition
The Development Approach and Life Cycle Performance Domain addresses activities and functions associated with the deve
approach, cadence, and life cycle phases of the project.
1) Periodic
2) Single Delivery
3) Multiple Deliveries
4) Continuous Deliveries
1) Predictive
2) Hybrid (Incremental or Iterative)
3) Adaptive
Product, Service, Result
1) Degree of Innovation
2) Requirements Uncertainity
3) Scope Stability
4) Ease of Change
5) Delivery Options
6) Risk
7) Safety Requirements
8) Regulations
Project
1) Stakeholders
2) Schedule Constraints
3) Funding Availability
Organisation
1) Organisational Structure
2) Culture
3) Organisational Capabilities
4) Project Team Size and Location
1) Feasibility
2) Design
3) Build
4) Test
5) Deploy
6) Close
The Planning Performance Domain addresses activities and functions associated with the initial, ongoing, and evolving orga
coordination necessary for delivering project deliverables and outcomes.
1) Development Approach
2) Project Deliverables
3) Organisational Requirements
4) Market Conditions
5) Legal or Regulatory Restrictions
1) Range
2) Accuracy
3) Precision
4) Confidence
Adjusting Estimates
1) Deterministic and Probabilistic Estimating
2) Absolute and Relative Estimating
3) Flow Based Estimating
4) Adjusting Estimates for Uncertainity
The Project Work Performance Domain addresses activities and functions associated with establishing project
processes, managing physical resources, and fostering a learning environment.
1) Lean Production Methods
2) Retrospective or Lessons Learned
3) When is the next best funding spent?
1) Request for Information
2) Request for Proposal
3) Request for Quote
1) Knowledge Management
2) Explicit and Tacit Knowledge
The Delivery Performance Domain addresses activities and functions associated with delivering the scope and quality that t
undertaken to achieve.
Provides the business justification and a projection of the anticipated business value from a project.
1) Requirements Elicitation
- Clear
- Concise
- Verifiable
- Consistent
- Complete
- Traceable
2) Evolving and Discovering Requirements
3) Managing Requirements
1) Scope Decomposition
- Work Breakdown Structure (WBS)
- EPICs / User Stories
2) Completion of Deliverables
- Acceptance Criteria
- Technical Performance Measures
- Definition of Done (DOD)
1) Prevention
2) Appraisal
3) Internal Failure
4) External Failure
The Measurement Performance Domain addresses activities and functions associated with assessing project performance a
appropriate actions to maintain acceptable performance.
1) Leading Indicators
2) Lagging Indicators
1) Specific
2) Measurable
3) Achievable
4) Realistic
5) Time Bound
Cost Measures
1) Actual Cost Comparison to Planned Cost
2) Cost Variances (CV)
3) Cost Peformance Index (CPI)
1) Hawthorne Effect
2) Vanity Metrics
3) Demoralisation
4) Misusing the metrics
5) Confirmation Bias
6) Correlation vs Causation
The Uncertainty Performance Domain addresses activities and functions associated with risk and uncertainty.
1) Gather Information
2) Prepare for multiple outcomes
3) Set Based Design
4) Build in Resilience
1) Progressive Elaboration
2) Experiments
3) Prototypes
1) System Based
- Decoupling
- Simulation
2) Reframing
- Diversity
- Balance
3) Process Based
- Iterate
- Engage
- Fail Safe
1) Alternative Analysis
2) Reserve
1) Threats
- Avoid
- Escalate
- Transfer
- Mitigate
- Accept
2) Opportunities
- Exploit
- Escalate
- Share
- Enhance
- Accept
Risk Reviews
Daily Standup meetings
Frequent Demo of product after each increment
Weekly Review meetings
Retrospective and Lesson Learnt
1) Life Cycle and Development Approach
- Predictive
- Hybrid
- Iterative
2) Processes
- Added
- Modified
- Removed
- Blended
- Aligned
3) Engagement
- People
- Empowerment
- Integration
4) Tools
5) Methods and Artifacts
2) Communication model
3) Motivation model
4) Change models
5) Complexity model
Methods
1) Data Gathering and Analysis
2) Estimating
3) Meetings and Events
4) Others Methods
Artifacts
1) Strategy
4) Hierarchy Charts
5) Baselines
6) Visual Data and Information
7) Reports
9) Other Artifacts
1) OSCAR model
- Outcome
- Situation
- Choices / Consequences
- Actions
- Review
ADKAR model
Step 1: Awareness
Step 2: Desire
Step 3: Knowledge
Step 4: Ability
Step 5: Reinforcement
Transition Model
1) Ending, losing and letting go
2) The neutral zone
3 The new being
1) Cynfin Model
2) Stacey Matrix
1) Tuckman Ladder
- Forming
- Storming
- Norming
- Performing
- Adjorning
2) Negotiation
- Win-Win
- Win-lose/Lose-win
- Lose-Lose
3) Planning
4) Process Groups
- Initiating
- Planning
- Executing
- Monitoring and Controlling
- Closing
5) Salience
1) Alternative Analysis
2) Assumption and Constraint Analysis
3) Benchmarking
4) Business Justification Analysis Method
ROI, NPV, Payback period, Internal Rate of Return, Cost-Benefit Analysis
5) Check sheet
6) Cost of Quality
7) Decision Tree Analysis
8) Earned Value Analysis
9) Expected Monetary Value (EMV)
10) Forecast
11) Influence Diagram
12) Life Cycle Assessment
13) Make or Buy Analysis
14) Probability and Impact Matrix
15) Process Analysis
16) Regression Analysis
17) Reserve Analysis
18) Root Cause Analysis
19) Sensitivity Analysis
20) Simulations
21) Stakeholder Analysis
22) SWOT Analysis
23) Trend Analysis
24) Value Stream Mapping
25) Variance Analysis
26) What-If Scenario Analysis
1) Affinity Grouping
2) Analogous Estimating
3) Function Point
4) Multipoint Estimating
5) Parametric Estimating
6) Relative Estimating
7) Single Point Estimating
8) Story Point Estimating
9) Wideband Delphi
1) Backlog Refinement
2) Bidder Conference
3) Change Control Board
4) Daily Standup
5) Iteration Planning
6) Iteration Review
7) Kickoff
8) Lesson Learned
9) Planned Meeting
10) Project Closeout
11) Project Review
12) Release Planning
13) Retrospective
14) Risk Review
15) Status Meeting
16) Steering Committee
1) Impact Mapping
2) Modeling
3) Net Promoter Score (NPS)
4) Prioritization Schema
5) Timebox
1) Business Case
2) Business Model Canvas
3) Project Brief
4) Project Charter
5) Project Vision Statement
6) Roadmap
1) Assumption Logs
2) Backlog
3) Change Log
4) Issue Log
5) Lessons Learnt
6) Risk Adjusted Backlog
7) Risk Register
8) Stakeholder Register
1) Change Control Plan
2) Communication Management Plan
3) Cost Management Plan
4) Iteration Plan
5) Procurement Management Plan
6) Project Management Plan
7) Quality Management Plan
8) Release Plan
9) Requirements Management Plan
10) Resource Management Plan
11) Risk Management Plan
12) Scope Management Plan
13) Schedule Management Plan
14) Stakeholders Management Plan
15) Test Plan
1) Budget
2) Milestone Schedule
3) Performance Measurement Baseline
4) Project Schedule
5) Scope Baseline
1) Affinity Diagram
2) Burn down / Burn Up Chart
3) Cause and Effect Diagram
4) Cumulative Flow Diagram
5) Cycle Time Chart
6) Dashboards
7) Flowchart
8) Gantt Chart
9) Histogram
10) Information Radiator
11) Lead Time Chart
12) Prioritization Matrix
13) Project Schedule Network Diagram
14) Requirements Tracebility Matrix
15) Responsibility Assignment Matrix (RAM)
16) Scatte Diagram
17) S-Curve
18) Stakeholders Engagement Assessment Matrix
19) Story Map
20) Throughput Chart
21) Use Case
22) Value Stream Map
23) Velocity Chart
1) Quality Report
2) Risk Report
3) Status Report
1) Fixed Price Contract
2) Cost Reimbursable Contract
3) Time and Materials
4) Indefinite Delivery Indefinite Quantity (IDIQ)
5) Other Agreements
- SLAs, SOW
1) Activity List
2) Bid Document
3) Metrics
4) Project Calendar
5) Requirements Document
6) Project Team Charter
7) User Story
EMV = Probability * Impact
Book Book Chapter/Section
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) 3
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) 2.1.1.2; 2.3.5
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) 2.4.2.3
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) 2.7.2.3
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) 2.7.2.3; 4.4.2
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fig 2-24
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fig 2-24
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Glossary
Agile Practice Guide PMI 3
Effective Project Management: Traditional, Agile, Extreme, Hybrid Robert K. 10, 15
Wysocki
Project Management Answer Book, 2nd Edition Jeff Furman 3; 14
Exam Content Outline (ECO) Domain#
Predictive, Plan-Based Methodologies
Predictive, Plan-Based Methodologies
Predictive, Plan-Based Methodologies
Predictive, Plan-Based Methodologies
Predictive, Plan-Based Methodologies
Predictive, Plan-Based Methodologies
Predictive, Plan-Based Methodologies
Predictive, Plan-Based Methodologies
Predictive, Plan-Based Methodologies
Predictive, Plan-Based Methodologies
Task 4 - Determine how to follow and execute planned strategies or frameworks (e.g., communication, risks, etc.).
Describe the purpose and importance of cost, quality, risk, schedule, etc.
Distinguish between the different deliverables of a project management plan versus product management plan.
Distinguish differences between a milestone and a task duration.
Determine the number and type of resources in a project.
Use a risk register in a given situation.
Use a stakeholder register in a given situation.
Explain project closure and transitions.
Compare and contrast the roles and responsibilities of project managers and project sponsors.
Compare and contrast the roles and responsibilities of the project team and the project sponsor.
Explain the importance of the role the project manager plays (e.g., initiator, negotiator, listener, coach, working
member, and facilitator).
Explain the differences between leadership and management.
Explain emotional intelligence (EQ) and its impact on project management.
rks (e.g., communication, risks, etc.).
Give examples of how it is appropriate to respond to a planned strategy or framework (e.g., communication, risk, etc.).
d techniques.
Evaluate the effectiveness of a meeting.
Explain the purpose of focus groups, standup meetings, brainstorming, etc.
ch.
Identify the suitability of a predictive, plan-based approach for the organizational structure (e.g., virtual, colocation,
matrix structure, hierarchical, etc.).
Determine the activities within each process.
Give examples of typical activities within each process.
Distinguish the differences between various project components.
ule.
Apply critical path methods.
Calculate schedule variance.
Explain work breakdown structures (WBS).
Explain work packages.
Apply a quality management plan.
Apply an integration management plan.
d projects
Identify artifacts that are used in predictive, plan-based projects.
Calculate cost and schedule variances.
Compare the pros and cons of adaptive and predictive, plan-based projects.
Identify the suitability of adaptive approaches for the organizational structure (e.g., virtual, colocation, matrix structure,
hierarchical, etc.).
Identify organizational process assets and enterprise environmental factors that facilitate the use of adaptive
approaches.
Distinguish between the components of different adaptive methodologies (e.g., Scrum, Extreme Programming (XP),
Scaled Adaptive Framework (SAFe®), Kanban, etc.).
sponsibilities.
Distinguish between stakeholder roles (e.g., process owner, process manager, product manager, product owner, etc.).
Outline the need for roles and responsibilities (Why do you need to identify stakeholders in the first place?).
Differentiate between internal and external roles.
Recommend the most appropriate communication channel/tool (e.g., reporting, presentation, etc.).
Demonstrate why communication is important for a business analyst between various teams (features, requirements,
etc.).
Define acceptance criteria (the action of defining changes based on the situation).
Determine if a project/product is ready for delivery based on a requirements traceability matrix/product backlog.