MCQs from Unit 1 – Organisational Behaviour
1. Organisational Behaviour (OB) is primarily the study of:
a) Machines and tools
b) Human behaviour at work
c) Economic systems
d) Marketing strategies
Answer: b) Human behaviour at work
2. According to H.H. Kelly, OB studies:
a) Only financial performance of the organisation
b) Behaviour of machines in production
c) Behaviour of a man in organisation and its effect on goals
d) Economic and political systems
Answer: c) Behaviour of a man in organisation and its effect on goals
3. Which of the following is not included in the scope of OB?
a) People
b) Structure
c) Technology
d) Taxation policies
Answer: d) Taxation policies
4. In OB, “Structure of Organisation” refers to:
a) Office building design
b) Who reports to whom and decision-making pattern
c) Legal framework of company law
d) Financial reporting system
Answer: b) Who reports to whom and decision-making pattern
5. Example of a democratic structure in OB is:
a) Decisions imposed by management
b) Professor taking student feedback before fixing exam dates
c) Manager ignoring team members’ views
d) Central government making a law
Answer: b) Professor taking student feedback before fixing exam dates
6. Technology in OB is studied because:
a) Machines have emotions
b) Technology impacts how people work and adapt
c) Technology eliminates need for managers
d) Technology has no role in behaviour
Answer: b) Technology impacts how people work and adapt
7. Which of the following is an example of Social System / Culture in OB?
a) Division of labour in a factory
b) Classroom where teachers encourage questions
c) Economic inflation
d) Employee salary payment
Answer: b) Classroom where teachers encourage questions
8. OB studies the influence of external environment such as:
a) Social, political, and economic factors
b) Personality traits only
c) Family background of employees only
d) None of the above
Answer: a) Social, political, and economic factors
9. During COVID-19, most organisations adopted work-from-home. This is
studied in OB under:
a) People
b) Structure
c) Environment
d) Social System
Answer: c) Environment
10. Which of the following best describes an organisation?
a) A random group of people
b) A group of people working together to achieve a common goal
c) A family gathering
d) A cricket stadium audience
Answer: b) A group of people working together to achieve a common goal
11. Behaviour in OB refers to:
a) Only physical actions of people
b) Any action, reaction, thought, feeling, or conduct of a person
c) Only workplace rules
d) Only financial decision-making
Answer: b) Any action, reaction, thought, feeling, or conduct of a person
12. “A lazy employee delaying group progress” is an example of:
a) Individual behaviour affecting organisation
b) Organisation affecting behaviour
c) Technology-driven change
d) Social culture influence
Answer: a) Individual behaviour affecting organisation
13. “If a company praises good work, employees feel motivated” — this
highlights:
a) Organisation’s actions affecting employee behaviour
b) Employee’s behaviour affecting organisation
c) External environment impact
d) No relation between organisation and behaviour
Answer: a) Organisation’s actions affecting employee behaviour
14. In OB, which of the following is studied under “People”?
a) Personality, motivation, stress
b) Office building structure
c) Economic policies of government
d) Employee salary slips
Answer: a) Personality, motivation, stress
15. Who is known as the father of Scientific Management?
a) Henri Fayol
b) Max Weber
c) Frederick W. Taylor
d) Elton Mayo
Answer: c) Frederick W. Taylor
16. Which company is a classic example of Scientific Management in practice?
a) Infosys
b) Ford Motor Company
c) Tata Consultancy Services
d) Google
Answer: b) Ford Motor Company
17. Henri Fayol is best known for which contribution?
a) Hawthorne Studies
b) Time-and-motion studies
c) 14 Principles of Management
d) Hierarchy of Needs
Answer: c) 14 Principles of Management
18. The Hawthorne Studies were conducted by:
a) Elton Mayo
b) Abraham Maslow
c) Henry Ford
d) Chester Barnard
Answer: a) Elton Mayo
19. The “Hawthorne Effect” suggests that productivity increases when
employees:
a) Work longer hours
b) Are paid higher wages
c) Feel observed and valued
d) Get advanced training
Answer: c) Feel observed and valued
20. Maslow’s theory is related to:
a) Job satisfaction
b) Human motivation and needs hierarchy
c) Leadership styles
d) Organizational culture
Answer: b) Human motivation and needs hierarchy
21. Herzberg’s Two-Factor Theory distinguishes between:
a) Leaders and managers
b) Satisfaction and dissatisfaction factors
c) Formal and informal organization
d) Efficiency and effectiveness
Answer: b) Satisfaction and dissatisfaction factors
22. Infosys’ use of psychometric assessments reflects which approach in OB?
a) Classical Approach
b) Human Relations Movement
c) Behavioural Science Approach
d) Modern OB
Answer: c) Behavioural Science Approach
23. Which of the following is a focus area of Modern OB?
a) Time-and-motion studies
b) Work-life balance
c) Assembly line production
d) Hawthorne Effect
Answer: b) Work-life balance
24. Ethical leadership emphasizes:
a) Quick decision-making
b) Maximizing profits only
c) Fairness, honesty, and respect
d) Strict control of employees
Answer: c) Fairness, honesty, and respect
25. The TCS hybrid work policy is an example of:
a) Classical Management
b) Behavioural Science
c) Modern OB (Work from Home & Hybrid Work)
d) Administrative Theory
Answer: c) Modern OB (Work from Home & Hybrid Work)
26. Diversity in OB means:
a) Equal pay for all employees
b) Presence of employees from different genders, ages, races, and backgrounds
c) Training programs for managers only
d) Employee wellness and stress management
Answer: b) Presence of employees from different genders, ages, races, and
backgrounds
27. Which company is highlighted for strong ethical behaviour and CSR
initiatives?
a) Google
b) Infosys
c) Tata Group
d) Microsoft
Answer: c) Tata Group
28. Perception in OB refers to:
a) Reality as it exists
b) Process of organizing and interpreting sensory impressions
c) Financial decision-making
d) Workplace discipline
Answer: b) Process of organizing and interpreting sensory impressions
29. Key idea of perception in OB is:
a) Reality drives behaviour
b) Perception of reality drives behaviour
c) Emotions don’t matter
d) Behaviour is not influenced by perception
Answer: b) Perception of reality drives behaviour
30. The three elements of perception are:
a) Leader, follower, situation
b) Motivation, ability, opportunity
c) Perceiver, target, situation
d) Input, process, output
Answer: c) Perceiver, target, situation
31. The principle “the whole is greater than the sum of parts” is from:
a) Pavlov’s theory
b) Gestalt psychology
c) Scientific management
d) Hawthorne studies
Answer: b) Gestalt psychology
32. When we separate an object from its background, it is called:
a) Closure
b) Continuity
c) Figure and Ground
d) Projection
Answer: c) Figure and Ground
33. Recognizing objects as the same under different angles or lighting refers to:
a) Perceptual grouping
b) Closure
c) Perceptual constancy
d) Selective perception
Answer: c) Perceptual constancy
34. Which principle explains why a dotted circle is still seen as a circle?
a) Closure
b) Context
c) Proximity
d) Figure and Ground
Answer: a) Closure
35. The same word “fire” meaning different things in camp vs. office highlights:
a) Perceptual constancy
b) Perceptual context
c) Projection
d) Halo effect
Answer: b) Perceptual context
36. Assuming all IT professionals are introverts is an example of:
a) Projection
b) Stereotyping
c) Halo effect
d) Selective perception
Answer: b) Stereotyping
37. Judging an employee positively overall because they are punctual is:
a) Horn effect
b) Halo effect
c) Recency effect
d) First impression error
Answer: b) Halo effect
38. Believing an employee is careless only because they dress casually is:
a) Horn effect
b) Selective perception
c) Recency effect
d) Closure
Answer: a) Horn effect
39. A dishonest employee suspecting others are cheating too reflects:
a) Stereotyping
b) Projection
c) Selective perception
d) Halo effect
Answer: b) Projection
40. Giving more importance to the most recent behaviour of an employee is:
a) Recency effect
b) Primacy effect
c) Stereotyping
d) Selective perception
Answer: a) Recency effect
41. Over-relying on the first impression during an interview is:
a) Projection
b) Primacy effect
c) Selective perception
d) Horn effect
Answer: b) Primacy effect
42. Who is associated with Classical Conditioning?
a) B.F. Skinner
b) Ivan Pavlov
c) Albert Bandura
d) Elton Mayo
Answer: b) Ivan Pavlov
43. In classical conditioning, a school bell causing happiness is:
a) Unconditioned stimulus
b) Conditioned stimulus
c) Negative reinforcement
d) Projection
Answer: b) Conditioned stimulus
44. Operant conditioning emphasizes:
a) Association of stimulus and response
b) Behaviour shaped by consequences
c) Learning by observation
d) Filling perceptual gaps
Answer: b) Behaviour shaped by consequences
45. Bonus for achieving sales targets is an example of:
a) Negative reinforcement
b) Positive reinforcement
c) Punishment
d) Extinction
Answer: b) Positive reinforcement
46. Removing overtime when tasks are completed on time is:
a) Negative reinforcement
b) Extinction
c) Punishment
d) Projection
Answer: a) Negative reinforcement
47. Learning through observing and imitating role models is explained by:
a) Classical conditioning
b) Operant conditioning
c) Social learning theory
d) Gestalt psychology
Answer: c) Social learning theory
