Dalip Singh
Uploaded by
Anoop MittalDalip Singh
Uploaded by
Anoop MittalDalip Singh Cell No: 9322819028/ Email: dalipsmail@gmaill.
com
PROFILE AT A GLANCE
Over the years I have acquired various skills and knowledge related to both working and living. I am analytically rati
can take independent decision related to these. OBJECTIVE
To work with an organization of distinction which recognizes my true potential and provides me sufficient a
my skills and competencies.
Dedicated performer and achiever with comprehensive experience in handling the entire gamut of pri
product launch and targeted marketing.
Total Years of Work experience is 37 years in charting out marketing strategies and contributing towards e
profitability norms.
An effective communicator and team leader with strong analytical problem solving and organizational abili
Thorough professional, with high caliber, customer service orientation and ability to handle multiple functions and
sum up Jack of all Trades from Automobiles to Real Estate and International Banking Processes.
ACADEMICS
B.A.(Hons). Eng.Litt. Delhi University (1980)
Indian certificate of Secondary Education (ICSE) 10+2, from Mussorie Public School Mussorie U.P-
(1977)
OVERALL PROFESSIONAL
EXPOSURE
Market Development
Marketing & Sales Planning and its implementation
Publicity & Sales Promotion
Strategic Planning & Management
WORK & EXPERIENCE
Proprietor Inter Space Realtors-(Real Estate Advisory Services)
Nov 2012 Till Date.
Job Profile-Running a Real Estate Advisory Services in Mumbai.Dealing in Buying,Selling and Leasing of Properties to ou
Residential and Commercial Spaces to High Networth individuals and Companies.Carrying out all the legal work pertainin
in-house Consultant for various Companies and Individuals for example JP Morgan Chase,Citi Bank,Tata AIG,ICICI Prude
CitiGroup ( Contact Centre)
(Investment, Banking, Asset & Wealth Management, Commercial Banking, Retail Financial Services & Treasury & Security Services,
Jan ’08- to Nov 2012
Designation Senior Customer Care Specialist (Advisor)
Process Sunshine
Roles & Responsibilities- Include Specific Functions/Tasks/Performance objectives
My responsibilities include generation of sales through a team of 20 agents who dial as per US timing. Also adding to the re
analysis for all the individual agents from time to time. The responsibility also includes tracking and delivering the sales kee
hand in hand with the Quality Team. The most important of them all is the generating and maintaining the MIS and the diffe
Assistant Manager.
I am also in charge of the Back Office Support team, which completes the sale by doing a Credit Check of the customer an
the Compliance Team
GOLD SHIELD SERVICES,U.K Pharma INDUSTRY
Sept. '03 - Aug. '04 Gold shield is a pharmaceutical Company based in UK, USA, AUSTRALIA.
Designation Sr. Brand Ambassador, (Telesales Inbound/Outbound)
Roles & Responsibilities
Worked as Manager Customer Care , Duties assigned include first level of service to customers in providing
relevant pharmaceutical products, identifying requirements for additional products in line with medical
treatment to customers and vendors. Up selling with minimum target of # 1 lac pounds sale made each
month. Accountable for service quality of assigned area such as prescription of drugs, dosages etc.
Verification of team members work on a daily basis and training and assisting new hires for seven
Companies under Gold Shield Health Care.
M/S HARRY & KOWLI REALTORS (CANADA)
1997 – 2003 (BOMBAY)
Canadian based Realtors dealing in sale & lease of residential/commercial properties
Designation Assistant manager (Sales)
Division Sale-Lease of Commercial and residential properties
ROLES AND RESPONSIBILITIES
Identification, development and implementation of marketing and sales of properties in the
assigned territories, thus ensuring company’s overall growth. Presentation of marketing of residential/Commercial properties, competitor
market share in the territory. Institutional selling, Corporates, NRIs, High Network individuals, Executives. Directly reporting to VP. (Mrktg
ACHIEVEMENTS
Independently handled successful transactions with MNCs, Banks, and High Network individuals, Executives. Heading pre-laun
clients with appropriate analytical feedback
Others: NRI's - High Network individuals, Executives.
MARUTI UDYOG LTD. (DELHI)
1989 – 1997
ROLES AND RESPONSIBILITIES Have served as a Manager - Marketing & Sales for M/s. Says Automobiles (Dealer - for 5
between MUL & Dealer Network for Quota Allotment / Various schemes and sales of MUL
Ms. Pandit & Co. (Delhi - Bombay). AUTO PARTS & ACCESSORIES Mfrs
1980 – 1988
Designation Manager (Sales)
Division Automobiles part & accessories
Operating in stockist, distributors and dealer network. Frontline functions as market report, market
research and business development. Handling team of marketing executives, implementation of
promotional activities and its feedback (Bombay-western, southern India base)
Territory Maharashtra-Gujrat
OTHER PROFESSIONAL EXPOSURES
While doing my graduation did part time job in guest and Public Relation department of the renowned Five Star Hotel “The Oberoi”, Delh
New Delhi of reputed brands like Cadbury, Godfrey Philip & Nestle
PROFESSIONAL STRENGTHS AND EXPERIENCE
Good verbal and written communication skills.
A committed team player that shares information, supports colleagues and encourages participation.
Good interpersonal abilities.
Responds positively to change and proactive work ethic.
Enthusiastic, self-motivated and effective under premise.
Good pc skills (well versed with MS Office).
Result Oriented.
Good time management skills.
Convincing power.
Excellent disposition.
ACADEMICS/NON ACADEMICS DISTINCTION AWARDS
Represented Mussoorie in Club cricket tournaments
Played for Delhi University Cricket team (South Campus)
FIELD INTEREST: Traveling, Adventure sport, Music, cooking and socializing.
LANGUAGES KNOWN: English, Hindi, and Punjabi.
PERSONAL DATA
DATE OF BIRTH : 25TH of December 1959.
.PERMANENT ADDRESS : Link Palace, A-4/621, P.G.Road, Malad (W),
Mumbai- 400 064, India.
CONTACT NO. : 022 40164732 / 9322819028/ 9920714733.
PASSPORT : Indian
REFERENCES
Available upon request