Objectives Solution Benefits Quick Facts
SAP Solution Brief
SAP Education
SAP® Enable Now –
The Key to Successful Knowledge Transfer
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SAP Solution Brief Objectives Solution Benefits Quick Facts
Master the Digital Transformation
It takes more than software to transform a business. Your enterprise software is a Master the Digital Transformation
powerful tool, but to harness that power, your workforce must use the software
accurately and intelligently. Whether you have a new implementation or solutions
already in production, it’s essential that employees keep their skill levels high
and their knowledge current to increase productivity.
The SAP® Enable Now solution helps companies that support on-premise user access as well as
manage all aspects of modern corporate learning on-demand access in the cloud.
such as rollout and performance support, change
© 2017 SAP SE or an SAP affiliate company. All rights reserved.
management, compliance, and soft skills training. As the pace of change increases in the digital age,
In addition, it delivers next-generation, in-application more jobs require people to constantly adapt to
user assistance to support users in the moment new business processes. SAP Enable Now gives
of need. you a single, comprehensive tool to improve em-
ployee competence and confidence. It helps people
SAP Enable Now helps you create and deploy develop the skills they need to master the digital
e-learning, user documentation, on-demand doc- transformation. The result: lower costs, increased
umentation, context-sensitive help, test scripts, compliance, and a high-performing workforce.
and more – all with simplicity and speed. The
solution also offers flexible deployment options 2/9
SAP Solution Brief Objectives Solution Benefits Quick Facts
Cover the Many Faces of Learning
No matter the kind of training required, SAP En- When learners are more engaged and motivated, Cover the Many Faces of Learning
able Now gives you the power to create and deliv- they can reach their goals faster. So, organizations
er it easily and effectively – whether its formal need to turn knowledge transfer into a rich, tangi- Increase the Productivity of Your
training, informal learning, or performance sup- ble experience that engages and motivates learn- Workforce
port (see Figure 1). ers while ensuring that they are not overwhelmed
with information. Create and Distribute Learning Content
More Efficiently
continued on the next page
Formal training Courseware Class room Assessments &
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for LMS training quizzes
Informal learning Reference User generated
Videos
library content
Guided In-app push
On-the-job support Reference materials
process notifications
Figure 1: Collaboratively Create and Deliver Training with SAP Enable Now
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SAP Solution Brief Objectives Solution Benefits Quick Facts
By using a variety of methods to communicate SAP Enable Now allows you to easily create de- Cover the Many Faces of Learning
the information, you make the learning experience tailed learning content that’s compatible with
richer and the teaching process more versatile. practically all platforms. With just a few key- Increase the Productivity of Your
SAP Enable Now lets you combine content that’s strokes, you can add video, animations, or de- Workforce
suitable for reading, listening, and visualization to tailed, fully interactive software simulations. For
create a stimulating and engaging learning envi- the fastest time to value, you can publish and use Create and Distribute Learning Content
ronment. Thus, the information, meaning, and the learning content almost immediately, or you More Efficiently
connections are perceived in a more tangible can enhance your output to include any degree of
manner, increasing the learner’s understanding custom formatting.
and knowledge retention.
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4/9
SAP Solution Brief Objectives Solution Benefits Quick Facts
Increase the Productivity of Your
Workforce
Despite making investments in top-notch enter- Because it lets you provide critical information Cover the Many Faces of Learning
prise applications, many companies fail to reap and process guidance directly within an applica-
the benefits and the return on investment (ROI) tion, SAP Enable Now is especially effective for re- Increase the Productivity of Your
they expect. Often, this is due to a lack of enable- ducing learning curves associated with software Workforce
ment materials to drive user adoption. changes. Employees can master new or changed
processes because instructions, advisory mes- Create and Distribute Learning Content
Searching for support assets takes time and sages, or suggested support assets appear auto- More Efficiently
keeps people from doing their jobs. SAP Enable matically. The software detects the context in
Now helps eliminate those issues by letting you which the user is working and delivers relevant
create an end-to-end training strategy: Start the materials. Workers get the proactive support they
learning journey in the classroom, create online need to finish tasks quickly and efficiently.
© 2017 SAP SE or an SAP affiliate company. All rights reserved.
courses quickly, provide a knowledge portal for
explorative learning, and deliver in-app perfor-
mance support.
The success or failure of a major software
application deployment or upgrade has a direct
correlation with the thoroughness of the training
provided. 5/9
SAP Solution Brief Objectives Solution Benefits Quick Facts
Create and Distribute Learning Content
More Efficiently
SAP Enable Now simplifies content production by •• Multimodal content: SAP Enable Now lets you Cover the Many Faces of Learning
supporting a creation methodology that is based repackage and republish content in different
on three main pillars: formats for reuse in different learning scenarios Increase the Productivity of Your
•• Single source: From the initial recording of a (see Figure 2 on next page). This gives you the Workforce
transaction, SAP Enable Now can automati- flexibility to serve multiple learning modalities
cally generate a range of output formats, each – formal classroom training, informal self-en- Create and Distribute Learning
consisting of a subset of elements, including ablement, performance support – with minimal Content More Efficiently
performance support, documentation, software effort.
tutorials, presentation modes, and test scripts.
•• Template-based creation: Each setting you use Authoring features are accessible from one of
can be templated – whether it´s one setting three desktop components – one for trainers, one
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that simply formats the numbering in user for authors, and one for subject matter experts –
documentation or a generic template for creat- as well as from an intuitive, Web-based interface.
ing standardized e-learning. The result: efficient This lets an entire workforce participate in con-
content creation with output that looks uniform tent creation– either as parts of an authoring
and consistent. team or as individuals creating content for infor-
mal knowledge sharing.
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SAP Solution Brief Objectives Solution Benefits Quick Facts
Pre go-live go-live Post go-live
SAP® SuccessFactors® Learning Inside the application
Cover the Many Faces of Learning
Increase the Productivity of Your
Classroom E-learning On-demand Performance Workforce
training curriculum e-learning support
Create and Distribute Learning
Scenario: Scenario: Scenario: Scenario:
Formal training Formal content access Informal content access In-app help Content More Efficiently
Course 1 Manual 1 Process model Help cluster 1
Course 2 Manual 2 Role model Help cluster 2
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Course 3 Manual 3 Other collections Help cluster 3
content reuse*
Repository: unstructured collection of knowledge objects
Figure 2: Multimodal Content *referencing into different structures 7/9
SAP Solution Brief Objectives Solution Benefits Quick Facts
Reap Big Dividends from Just-in-Time
Support
SAP Enable Now gives your employees the help they find answers to their questions right at their work- Reap Big Dividends from Just-in-Time
need precisely when they need it. It makes training spaces. What’s more, this frees up your support Support
more cost-effective and less time consuming, staff to tackle more pressing issues.
provides support for tasks at hand, and reduces
procedural errors. This results in quicker time to The sooner your employees become competent
competence, increased productivity, and faster adop- and confident with new or enhanced software, the
tion of new software and processes. And with SAP quicker your software will deliver ROI. With user
Enable Now helping them build new skills almost im- assistance that’s always available, employees can
mediately, your new hires can hit the ground running. build and maintain their knowledge and improve
their skills. This not only helps to ensure ROI, but
The solution also helps you reduce support costs. more importantly, it helps increase employee sat-
© 2017 SAP SE or an SAP affiliate company. All rights reserved.
Instead of calling a help desk, your employees can isfaction and productivity.
Providing people with relevant content when they
need it helps them build new skills, reinforce
existing competencies, and improve in-field
performance. 8/9
SAP Solution Brief Objectives Solution Benefits Quick Facts
Summary Solution
SAP® Enable Now is our leading knowledge con- •• Multimodal content production
tent management solution that helps unleash the •• Powerful features for creating help documents,
full potential and productivity of all your employ- e-learning courses, and tutorials
ees. It supports the entire extended workforce by •• Performance support, including context-
allowing fast, efficient production of a wide variety sensitive help, in-app content delivery, and
of enablement materials, including formal and in- process guidance
formal training and performance support. •• Content lifecycle management
•• On-premise or cloud deployment
Objectives •• Automated localization, updating, and
•• Help people develop new skills quickly maintenance of content
•• Motivate and engage learners
•• Make the teaching process more versatile Benefits
•• Offer learning content in a variety of formats •• Boost workforce productivity
•• Provide an end-to-end learning environment •• Promote user adoption
•• Improve project success and minimize rollout •• Reduce IT support costs and operating
vQ217 © 2017 SAP SE or an SAP affiliate company. All rights reserved.
risks expenses for training
•• Decrease user errors
•• Speed ROI for enterprise applications
•• Increase training success and employee
satisfaction
Learn more
Call your SAP representative today or visit us
online at www.sap.com/enablenow.
9/9
www.sap.com/contactsap
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