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SAP SuccessFactors Learning

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3 views11 pages

SAP SuccessFactors Learning

Uploaded by

givemethehope
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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SAP SuccessFactors Human Experience Management Suite

SAP SuccessFactors
Learning:
Embrace a culture of
skills-based, lifelong
learning
Help your employees stay compliant, remain relevant, and
be future-ready
Today, organizations are faced with skills shortages that hiring alone won’t solve. Learning must bridge
the skills gap and align personal development with strategic business needs. Shifting employee
expectations and ways of working have transformed the way we learn. Companies must balance
compliance and regulatory needs while supporting the learner’s personal growth and enhancing the
employee experience.

Identifying and filling skills gaps is critical to driving an The SAP SuccessFactors Learning solution supports the
organization’s business strategy and adapting to the learner’s personal growth while equipping the organization
rapidly changing technology landscape. Many organiza- with the necessary compliance and strategic skills. The
tions have invested in the learner experience to boost highly relevant, personalized, mobile responsive-learning
engagement, but this approach has not solved the experience places the learner at the center, making it
challenge of aligning learning to strategic business goals easier for employees to discover, access, and consume
and increasing skills growth across the organization. At learning in a guided way, anywhere, anytime. AI-powered
the same time, employees now expect development recommendations and true integrated skills-based talent
opportunities that not only cater to their current role but development help drive an intrinsic culture of learning,
also help them build the skills needed for future success. tapping into each individual’s aspirations, motivations,
Employees who are challenged and given career opportu- and interests and encouraging lifelong learning.
nities aligned to their ambitions do their best work,
collectively driving the organization forward faster.
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Make learning more relevant and engaging
An engaging learning experience should guide the learner
to complete necessary trainings and address overdue
tasks as well as foster curiosity and discovery, helping
learners continue their personal and professional devel-
opment. The highly personalized learner experience of
SAP SuccessFactors Learning is prioritized and organized
to meet the learner’s individual needs and to give them
clarity about the learning items they “have to learn,” such
as mandatory learning for safety and compliance; those
they “need to learn” to excel in their roles and achieve
business objectives; and those they “want to learn” based Figure 2: Dynamic enhanced search features

on their own interests, aspirations, learning preferences,


roles, previous experiences, and more (see Figure 1). Learning discovery is a key part of building a learning
culture, and SAP SuccessFactors Learning provides an
exceptional search experience that enhances the process.
With dynamic search functionality, learners are presented
with keyword suggestions and proposed results as they
type their search terms. Learners can also refine their
searches based on specific skills, duration, mobile
availability, and other attributes (see Figure 2).

Figure 1: Curated and guided experiences for highly personalized


and meaningful learning
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SAP SuccessFactors Learning provides learners with the
ability to bookmark courses, not just from their search
results but from nearly everywhere, to keep them engaged
and to encourage discovery and curiosity (see Figure 3).
With SAP SuccessFactors Learning, boost employee skills

Figure 3: Bookmarking items for later perusal

Figure 4: Blocking time to learn

Learners can also block time on their calendar directly


from the course so they can complete a training at a time
most convenient for them (see Figure 4).

Quicker and easier access to learning items increases


learner engagement significantly.

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Our solution’s learning experience provides clear guidance
on the next steps for each item. Whether learners are
completing surveys for an online course, fulfilling prerequi-
sites, or joining a virtual session, they can find the next
action clearly showcased. They can also conveniently check
in to registered classes and access the QR code for the
class. If the learner is on a wait list, they can see their
Figure 6: “Invest in Myself” section with assigned, approved, and started learning items
position and status for easy follow-up. E-signatures are
clearly indicated when required for completion, and any
requests for action, such as task observation, are show- SAP SuccessFactors Learning helps learners stay focused
cased in the “Requests for me” section. In addition, on investing in their personal development. A dedicated
approval flows can be retriggered if learners have been section guides learners to more easily track ongoing learn-
rejected for online courses (see Figure 5). These assignment ing initiatives, explore approved courses, and access
details and the structured approach give the learner more previously self-assigned learning. Additionally, any items
guidance to stay engaged and on track. that have a due date within the next 30 days are displayed
at the top, emphasizing their immediate relevance and
ensuring a timely completion (see Figure 6).

Figure 5: Showcasing assignment details and next steps

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Give access to learning anywhere, anytime We also empower organizations with virtual, collaborative
learning by connecting SAP SuccessFactors Learning with
virtual learning rooms to place learning in the immediate
context of employees’ day-to-day activities. Learners and
instructors can launch virtual learning rooms, meeting from
their class registration in SAP SuccessFactors Learning or
through notification links. Automatic recordings of attendance
can be set for item completion when users attain the atten-
dance threshold. Our solution goes beyond just supporting
learning in the flow of work. Related actions such as overdue
reminders or approvals can be embedded through
bidirectional integrations with virtual learning systems
Figure 7: Learning (VLS) such as Microsoft Teams or solutions from Zoom
offline and on the go Video Communications Inc. or Adobe Inc. (see Figure 8).
Ensuring that employees have convenient access to
learning wherever and whenever they need it is crucial.
SAP SuccessFactors Learning offers learning content in a
variety of formats, including desktop, mobile, and offline
downloads, to help meet the specific needs of your work-
force. Our mobile and responsive platform allows learners
to more easily discover, track, and engage with content and
learning tasks anywhere, anytime. In addition, progress
made on learning assignments offline can automatically
Figure 8: Learning and related actions embedded into
be synced later (see Figure 7). virtual learning systems such as Microsoft Teams
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Minimize compliance risks Learners can sometimes get overwhelmed by the number of
Compliance training is often mandatory for employees courses offered by their organization. SAP SuccessFactors
because it serves to protect an organization’s values, Learning clearly visualizes required learning assignments by
policies, and commitment to the law. Disregarding the prioritizing what the employee has to learn. When it comes
rules, regulations, or policies can have drastic conse- to required training, the compliance status is clearly visible,
quences, including job loss, fines, legal action, audits, and since learning assignments are sorted by due date, the
or damage to your business’s reputation. learner knows exactly which one to complete first. This
enables the learner to get in and out of the system while
With SAP SuccessFactors Learning, you can streamline completing their mandatory requirements faster than ever
and automate compliance training, reducing risk and before because required assignments and curricula can
helping meet government reporting requirements. be found up front and center, with an indication of meeting
compliance (see Figure 9).
Our solution simplifies the administrative process by
automating compliance training experiences for
employees, managers, and HR.

We have more than 10 years of experience supporting


regulated industries with strict validation requirements.
We also offer an optional SAP SuccessFactors Learning
validated software-as-a-service environment for life
sciences companies to help ensure compliance. Find
out more: Learning in the Cloud for Regulated Industries.

Figure 9: Required training indications showing a clear indication of prioritization

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Maximize skills growth
A significant trend among companies is the evolution to
becoming more skills-focused organizations, with a move
from making decisions and offering learning based on jobs
to considering the skills and other unique attributes of their
employees. In this context, it’s not enough to simply under-
stand an employee’s current skills and competencies. You
need to take the employee’s whole self into consideration
to create incredible workforce experiences that meet the
individual’s wants and needs, while simultaneously aligning
with the company’s business objectives.
Figure 10: Manager dashboard to get insights into status of trainings

Compliance reports and workflows support administrators


in monitoring and managing legal requirements, while a
compliance dashboard helps managers effectively track
and regulate their team’s compliance trainings and pro-
Skills-based learning facilitates
cesses by highlighting overdue courses for each team strategic workforce development
member (see Figure 10). In addition, SAP SuccessFactors and helps to increase business agility.
Learning supports the flexible configuration of e-signatures
and workflow policies. The solution automatically pushes
out reminders and notifications to guide employees and
managers through necessary compliance tasks.

8 | 11
We set a strong focus on skills-based learning with our
talent intelligence hub, which is our central skills framework
and an integral foundation for proactive people develop-
ment. It provides individuals with the ability to showcase
who they are and connects them with professional growth
and learning opportunities. Skills are defined in the talent
intelligence hub through an attributes library and a skills
ontology. Employees’ skills and competencies, along with
their interests and aspirations, are maintained and updated
in the growth portfolio. AI-powered intelligence leverages
all of this information to make suggestions such as
personalized learning recommendations.

Skills and other attributes are then used to fuel skills


growth. You can tag each skill and competency with train-
ings. An opt-in feature allows learners to receive AI-powered
recommendations based on their own learning history, Figure 11: Personalized AI-driven and peer recommendations
growth portfolio, role in the company, and more (see Figure
11). And a dedicated section for peer suggestions helps
learners quickly find and engage with items that mean
more to them (see Figure 11).

9 | 11
Learning is most meaningful when it is an integral part of the
employee lifecycle. Native integration with other solutions in
SAP SuccessFactors Human Experience Management Suite
fosters comprehensive and engaging experiences for
employees, from onboarding to succession planning, for a
holistic unified talent strategy. SAP SuccessFactors Learning
enables you to provide clear career paths linked with
development goals and continuous learning programs so
that your employees thrive and get the learning required
when needed (see Figure 12).
Figure 13: Internal talent marketplace

Empower your people to learn and grow by connecting


them to cross-functional opportunities, such as mentoring,
coaching, fellowships, temporary assignments, and more to
fuel always-on learning and development through integra-
tion with the SAP SuccessFactors Opportunity Marketplace
solution (see Figure 13). This helps foster internal mobility,
curiosity, and action to uplift skills and drive high-impact
careers. This is another key piece to maximize skills growth
in your organization.
Figure 12: Development goals linked to a learning item

10 | 11
while helping ensure compliance and building up strategic skills
needed by your organization. Accessing learning anytime, any-
where, you can gain a highly personalized and meaningful learner
experience, with AI-driven recommendations enabled by the
talent intelligence hub. Integrated talent development helps you
accelerate skills building and agility.

Further enrich your learning environment with optional curated,


engaging content from SAP Content Stream applications by
Skillsoft and Open Content Network partners, conveniently
accessible within SAP SuccessFactors Learning. Benefit from the
innovations from our extended SAP ecosystem and partners to
meet your specific learning needs and keep up with the latest
technology trends.

Learn more
To learn how SAP SuccessFactors Learning can help you build
the skills needed in alignment with the ambitions of people
and organizations, contact your SAP representative or visit us
online.

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