Device
Management
Overview
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Module Objectives
After completion of this module you will know
How Devices are managed in the ISU system and activities
performed on them.
What is mean by Technical Master Data and how its
managed in the system.
How meter readings are taken and maintained for the
devices.
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Agenda
Topic 1 – Terminology
Topic 2 – Key Concepts
Topic 3 – Technical Master Data
Topic 4 – Device Characteristics
Topic 5 – Service Orders
Topic 6 – Meter Reading
Topic 7 – Summary
Topic 8 – Learning Checkpoint
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Topic 1
Terminology
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Topic 1: Terminology
ISU Terminology Current Description
Terminology
Device Meter /CT/PT Identifies Meter/CT/PT
Device Category Material number in Helps classify a
SAP R3 Device as Meter or
Transformer
Connection Object Service Point Identifies Service
Point in current
system
Premise Premise Apartment or Flat
Device Location Meter Room/Cabin Identified Meter
Room/Cabin
Installation N.A Links Premise and
Device
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Topic 1: Terminology
ISU Terminology Current Description
Terminology
Meter Reading Unit Book Group of installed
meters that are to be
read together.
Portion Cycles Group of Consumers
that are to be billed
together
Meter Reading Order N/A A document required
(MRO) for taking Meter
Reading
Register N/A Used to measure
usage of power
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Topic 2
Key Concepts
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Key Concepts
Industry Solution Utilities / Customer Care & Service
System (IS-U CCS) SAP Product
IS-U - Industry Solutions for Utilities.
CCS - Customer Care Services
IS-U CCS - Customer oriented software for
customers of a utility company.
The greatest advantage IS-U CCS is that, it is an
Integrated system.
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Functional Areas of CCS
CCS
Customer
Customer Device Relationship
Billing Finance
Service Management Management
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Device Management – Core Areas
Device Management
Technical Device
Meter Reading Service Order
Master Data Relationship
• Connection • Scheduling • General
• Validation characteristics of • Installation
Object • Replacement
• Premise • Estimation Device i.e.
• Manual input of Register Group, • Inspection
• Device Location • Removal
• Installation periodic & Device Category,
aperiodic meter Device
reading • Maintain device
relationship
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Topic 3
Technical Master Data
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Topic 3: Technical Master Data
Technical Master Data and Business Master Data are
maintained in the system.
Technical Master Data is data pertaining to installing
of a device for a consumer.
Business Master Data is data related to a consumer.
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Topic 3: Technical Master Data
Device Management constitutes
Technical Master Data
Technology
Device installations
Meter Readings.
Technology involves storing technical information related
to the devices (meters, current transformers and potential
transformers), in the system.
Device Installation refers to putting a device in to the
system.
Meter Readings is the procedure for entering and
processing meter readings into the system.
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Business Master Data
Business A person or a legal entity with
whom you have a business
Master
Business Partner relationship
Data
(BP)
The customer’s account: the
management of the customer is
Contract Account driven by the contract account
(CA) (billing method, payment
method, collection method)
Contract
An agreement between the
business partner and the utility
company
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Technical Master Data
Technical The installation stores the billing
Installation
Master Data properties for one or more devices
at a premise
The device location provides
Device
Location
information on the physical
location of the device
A premise is an enclosed spatial
Apartment Premise unit that is supplied with energy,
1
such as an apartment or a factory.
Connection Object is a building,
Connection Object piece of property or other facility
that is connected to the supply grid.
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Master Data Relationships
Business Partner Connection
Object
Contract Account
Premise Device Location
Contract
Installation Device
Meter Reading Portion
Unit
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Connection
Object
(Building)
Premise (Flat)
Installation
Utility Contract
Contract Account
Business
Partner
(Customer)
Device Location
(Meter Room)
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Topic 4
Device Characteristics
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Topic 4: Device Relationship
Numbers in System :
Device Number (Serial Number) : It is the actual Meter or
CT/PT number. (From now on even CT/PT numbers will be
maintained in the system). It is unique for every device.
Usually while referring to a device we will use this number.
Equipment Number : Its an internal number assigned by the
system for its reference.
Material Number : It is nothing but the Device Category
number.
Register : Measures consumption and energy. It can
exist physically or as a display in electronic devices
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Topic 4: Device Relationship
Material
Description
SIE-DTZ 0815
Register Register
Group
Meter
reading
Device Category
Data
Device Number Device Data
(Serial Number)
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Topic 6
Meter Reading
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Diagrammatic View Of Meter Reading Process
Meter Read Create Meter Download To MRI Meter Read
Schedule Reached Reading Order
Corrections
Validations Meter Reading Upload
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Topic 6: Meter Reading
Meter Reading is recording of energy usage at a
particular premise.
Before actual meter reading process begins, it needs to
be scheduled.
A Factory Calendar is maintained, which specifies the
working days and holidays for the year
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Topic 6: Meter Reading
Scheduling needs to done for meter reading and
billing both.
Scheduling is creation of schedule dates for meter
reading and billing.
For scheduling Schedule Master Records are to be
created.
Schedule Master Records for billing are called
‘Portions’ (Cycle).
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Topic 6: Meter Reading
Master Records for meter reading are called Meter
Reading Units or MRUs (books).
Portions(cycles) signify all consumers to be billed on the
same day where as Meter Reading Units signify all the
consumers whose meter readings are to be taken on the
same day.
Schedule Records are created on the basis of Schedule
Master Records and creation of schedule records is an
annual activity.
MRUs may be created as and when required.
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Topic 6: Meter Reading
Meter Reading Units (MRUs)
• MRU is same as Book
No. in current system.
• Group of utility
Installations that are in
Meter Reading Unit
the same region and
read by a certain date.
• Make up a Meter
Readers’ route for a
particular day.
• Form the basis for meter
reading.
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Topic6: Meter Reading
Portion
• Portion is same as
Portion 1 Portion 2
Billed 25/7/04 Billed 26/7/04
Cycle in current system.
• Control billing schedule.
• Determines frequency
MRU 1
MRU 3
of the periodic billing.
• Group of contracts to
be billed on the same
day. Possibly assigned MRU 2 MRU 4
to several meter
reading unit.
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Topic 6 - Meter Reading
Meter Reading Unit
City District
Street
Connection Object
Device Location
Device
Device Loc. 1
Device 1
Device 2
Connection Object Street 1
1
Street route defines the sequence in which the devices in a service
territory are to be read. Doing this can optimize the meter reader’s route.
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Topic 6: Meter Reading
Meter Reading can be
Periodic meter reading (based on schedule records-
monthly)
Aperiodic meter reading
– Interim meter reading with billing at the time of Move – Out
– Interim meter reading without billing (Check reading)
– Control reading
Resulting from a process like
– Customer Move- In
– Device Removal
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Topic6: Meter Reading
Meter Reading
Order Creation
Meter Reading Order Billing order
Order Output
Printing Of MRO Download to MRI
Billing
Upload of
Meter Readings
Validation
Correction
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Meter Reading Order
• Meter Reading Orders are:
Prerequisite for a Meter Reading
Display all data needed for meter
reading:
Date
Device Number
Expected meter reading.
Can be printed or transferred to
MRI.
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Mass Orders: Background Job
Mass orders are often scheduled as background jobs, &
run during the night.
The background jobs can be started, for
example
On a certain date/time of day
After another job
After an event
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Upload/ Download of Meter Readings
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Entry of Meter Readings
Meter Readings are entered either through mass upload
(periodic readings).
Meter Readings can also be entered manually (Check
readings).
Meter Readings can also be estimated using criteria
already entered into the system.
Meter Readings are then validated by the system.
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Meter Reading Validation
Correction Implausible Release
Meter Reading
Validations Plausible
Results
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Correction of Meter Readings
Implausible meter readings are thrown out by the
system based on certain pre-defined criteria.
These need to be corrected and/or released by the
screening department.
Even readings that are shown plausible by the
system can be changed manually.
A Re-reading order can be generated to again take
readings for certain meters.
It is possible to estimate meter readings during
correction of meter readings.
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Meter Reading Reversal
It is possible to reverse a meter readings entered if it
not processed for billing.
During reversal of meter reading, meter reading order
is deleted.
Billing Order for that reading (if created) is also
deleted.
The Meter Reading Result is deleted.
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Factory Calendar
• The creation of scheduled, service orders and meter
reading orders is based on the Factory Calendar which
is set up in the system.
• Factory Calendar is made up of public holidays and
company assigned holidays.
• These holidays can be
1.Fixed public holidays e.g., Independence Day, New Year Day,
etc which have same date every year or
2. Non fixed holidays for example Holi which is 26th March in
year 2005 but on 15th March in 2006, for these holidays input is
given before the beginning of each year
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Fixed Holiday
26th January every
Year
All non-working days
are denoted by red
color
Non-Fixed Holiday
9th April 2005 Gudi Padwa
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Topic 7
Summary
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Topic7: Summary
Device Management constitutes
Technical Master data
Device Relationships
Meter Reading
Service Orders
Technical Master Data is information required for
installing a device on customer site.
In Device Relationship device related information is
maintained.
Information of devices include information like basic device
category, device category, register groups or winding groups.
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Topic7: Summary
Service Orders relate installation /removal and
replacement information of devices
Devices need to be installed technically and billing related.
Devices need to removed technically and billing related.
Devices can be replaced with devices of same or similar
device category.
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Topic7 : Summary
Finally Meter Readings are to be taken and
processed for the devices.
Scheduling needs to be carried out for Meter Reading.
Meter Reading Orders have to be created for performing
Meter Reading.
Meter Readings are entered into the system through mass
upload, or manually.
Meter Readings are validated in the system.
Meter Readings can be corrected or reversed.
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Topic 8
Learning Checkpoint
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Topic 8 – Learning Checkpoint
What are Technical Master Data?
What are Master schedule records for Meter
Reading?
Does the system support estimation of Meter
Reading Results?
How is meter reading carried out in the system?
What are the various types of device installations?
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THANK YOU
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